NEVER EVER GO FOR INDOOR TREATMENT. Alright where do I start... They charge the same as AMRI or Medica but when it comes to providing service, they are in many ways worse than a government hospital. They refuse to admit you without cash advance even if you have cashless medical benefits, they will send false information to your insurance provider and make sure you don't get reimbursed. The nurses are unprofessional, the food is never as per the dietician's recommendation, they don't bother sweeping the floors or cleaning the bathroom at regular intervals. Horrible housekeeping. I literally cringed at the uncleanliness at all times. I went for surgery and came back with COVID. The flush, the handwash even the dustbin were broken and nobody fixed it during my stay. I will never go in-patient again and nor will I ever admit or recommend anyone I know. In fact, I'll spread the words so that none of the people I know have to go through the harrassment I faced because of this piece of trap place. A lot of people I know have had similar or even worse experiences over here. Finally, to the management, if you're reading this, first learn to provide services like those high end Hospitals then charge whatever you're charging for the below average services you provide at present. Would give you -5 stars if I could.

About Dr. Ram Kumar Singh - General Physician Most disgraceful and arrogant doctor in the city. He has no ethics and no manner. He has behavioral issues. He not even bothers to talk with a patient politely. Horrible experience. Rude and rough attitude and lack of expertise. He cannot diagnose a simple issue with out prescribing lots of tests. If you do your test with out his recommendation, he will lose his commission and not entertain you. Do not waste your money by consulting this bad bad doctor.

Perhaps one of the worst hospitals in kolkata. They have a bunch of inexperienced, unskilled, highly unprofessional, unethical and inhuman hospital staff who are even extremely rude to the patients and their families. Families who are already tensed, upset and worried for their family members who are admitted. They dont even have any proper coordination between themselves due to which the patients and their families suffer to a great extent. They just know how to pass on the blames to others instead of accepting their mistake and taking the responsibility and ownership to resolve those. Never visit this hospital if a genuine treatment and service is what you are looking for otherwise you will suffer like I did after admitting my patient there. Hope this piece of advice helps you all.

My dad is admit today at IRIS hospital for (Dengu positive) But their madical management is so bad. My dad is cardiac patient . He need some medicine before breakfast but the sisters forgot to give it. And the bathroom is so smelly and unhygienic. And we choose for non-veg food for patient but they gave veg only .. is this a corporate hospital's behaviour? How they want to run it. Is this way. No longer they run. I suggest plz don't go there. If u don't afford money so go for govt. Hospital that will be better but no iris hospital . If u love your family members so don't go in IRIS. Now your family your choice.

The place is clean and maintained neatly. Ambience is peaceful and people are quite polite and interactive. 😇

Woefully short staffed in outpatient. They should have 3 times the number of people in cashier and record keeping. The single lady in the counter is trying her best to multi task like crazy with a dozen people in front of her. Pity her. But the hospital is milking the patients with zero knowledge of customer service. Iris management. Pay attention.

My family members have been admitted here several times doctors are really good service and hospital staffs are okay but the concern is about maintenance and hygiene. Rooms and ceilings are damp floors are dirty and visitors washroom is worst it's too dirty doesn't seems it's a hospital jet spray flush not working. Today I accompanied my patient to the 1st floor washroom and was waiting out got to see the next room is a food pantry it was very dirty with soil all over the floor I clicked a picture and the staff quickly shut the door idk what food the patients are having i hope atleast they do pest control.

IRIS Multi-speciality Hospital- The worst ever hospital and freaking careless staffs. The doctors convey wrong information, switch off their phones on emergency situations, all of sudden declares the patient is covid positive and makes a bill of Rs. 50k+ in 2 days that too with patient's health deteriorating. Made us do some useless tests and scan without explanation to the family. Doctors doesn't show up on time. The doctors' motive is to earn and not serve the patient. They all forget about their freaking oath they take during MBBS years.

Average one. Facilities are available. Well equipped with necessary machines and medicines. Staff behaviour is not so bad and not so extraordinary. OPD is fine. Charge is a bit higher. First time fee ₹ 600 and post registration ₹500. Families of ICU patients need to be careful. They may charge you many extra items. Overall a bit costly. Covid vaccine are chargable.

Worst hospital and worst doctors ever seen. Ask patients to do same test every day and swine flu test is also asked for a non flu patient. Non critical patients get administration in icu. Only to increase bills. Total blood count test is done everyday for the patient during his stay for 7 days. Total bill was 1,43,000 for patient(non covid-covid rcptr done thrice, only cough and cold). RMO also have no clues for the same repeatative tests. (NB- EARLIER TESTS HAD NO FINDING ALSO FOR THE SAME REPEAT TESTS FOR CONTINUE 7 DAYS)NOT RECOMMENDED.

My mother was recently hospitalized. She was completely under the care of Dr Ramkumar Singh. I didn't have to worry about anything. He took care of everything- starting from check ups to tests. The hospital is very neat and clean. The staff are polite and well-behaved.

It is a very accomplised hospital where you can avail all health care related facilities under same roof.I am myself a Cosmetic Surgeon and have been operating here for years and trust me i have had a mesmerising experience so far. My patients are being handled very efficiently by all staffs. I would always recommend my patients to get there treatment from here. Regards Dr Anirban Ghosh Aesthetic Plastic Surgeon

Dr pratik Das Gupta is a very good doctor as well as a good human being. But the receptionist Ms Sreejoyee Halder is very bad behaviour lady. My mother is very old patient of Mr Dasgupta (from 2014).But only for the rude behaviour we don't want to go IRIS next time. Ms Halder behave like an annoying person, why this type of lady sits in reception.No one goes hospital in a good situation. Pls give training to Ms Halder how to behave,otherwise no one wants to go IRIS. Very very bad behaviour.

It was fine in early periods. But now it's worse than ever. Being a medical student myself I suggest never admit ur patient on IPD here. They only understand money that too more than necessary & provides worst services. Starting from general staffs to doctors all r very irregular in their duties

Never admit your patient in case of Emergency. Very rude and unprofessional medical staff and security. doctor are best.

My mother was admitted to Irish Hospital for brain tumor surgery under the supervision of Dr. Rahul Saha and Dr. Niloy Biswas of this hospital on 10/10/2020. They killed my mother within a day of the operation by treating her in a completely wrong way. My mother was given Anesthesia on Sunday morning without waking up,while she was asleep. For which Dr. Rahul Saha and Dr. Niloy Biswas could not regain my mother's senses after the surgery. Dr. Rahul Saha, Dr. Niloy Biswas and Irish Hospital authorities are fully responsible for my mother's death.

Admitted my mother for cataract surgery, under Dr Subodh Singh. Hospital is very neat and clean. Staffs are well trained, polite. We are very satisfied and would highly recommend . Though it was a daycare procedure they provided quality breakfast and lunch.

So, I went to iris hospital for my mom's treatment early in the last month. We were happy after seeing the smooth arrangements by staffs and their professionalism. Specially to be named one staff, Upama Maiti- who helped me to fetch three years old data, (last time I visited for my mom) which actually help the doctor for better understanding regarding patients history. Thank you team iris:)

My wife and mother went to take the COVID-19 vaccine. They charged as per the norms. But the biggest disappointment happen after this. After giving the vaccine they just put a cotton with tape no Bandaid. This is absolutely not acceptable from an private hospital.

No issue with the hospital or nurses. But the doctor was ill mannered... When rest patient accepted to let my aunt go first as she was not able to sit longer due to illness and nurses also agreed.... After sitting in front of the doctor he refused to check and wanted us to stay in queue. When there is need it is obvious there could be exception, also she is 80 years old. Dr.Arnab duari (nephrologist) is very much impolite and lack in humanity.I would not even give 1 star they don't deserve

The most horrible service provider.... Whether in house patient services or OPD...... everywhere....the effects of mismanagement is reflecting. In OPD, if doctor is coming at 3pm, they will ask you to at 2pm and start waiting for an hour before. For USG booking, we have to call this hospital thrice and then also no call back receive.

The doctor is extremely good. All support staffs are very professional and well behaved. The dieticians are proactive and extremely accomodative. The toilet and wash basins and taps...entire bathroom is horrible. They need to look urgently the dame. Rest all very nice.

Hospital owned doctors are mainly focused on testing and suggesting unnecessary test just to increase the billing amount. Car parking is a big problem here. Parking are available and these are mainly for doctors. So, if anybody wants to come here , then has to visit by auto or local conveyance.

Very bad hospital , and specially marketing team is useless , was planed to do a delivery and spent 1.3-1.4 but after talking to them one week before the delivery , it's a big No .. They are making insane buisness in the name of Covid ... They said if you don't carry a Covid negetive report you have to purchase ppe kit for 4 days for all the Hospital staff !!!! And if you carry then for few staff !!!! Is it a joke ?? For all the staffs why should I buy ppe kit if my patient have an emergency and am not able to get a negetive report ?? My given rate given from Iris with doctor fees medicine everything around 1.10 , and in suit 1.30-1.40 , We did it from Neotia Newtown , with a first class facilities and neat & Clean atmosphere at 1.3 in deluxe cabin To fellow patients , who want to do a surgury Clary everything clearly before taking any step Visited the hospital once for OPD and the Toilet outside opd was the worst we have seen in any private hospital .. The Hospital who can't even keep there OPD toilet clean asume people who goes to them are fool and will pay N number of money according to there wish.... I even asked them what can be the amount ,they said ppe kit for all staff for four days you calculate yourself.. see the cunning ness of marketing team God save this hospital

Stuffs are very friendly here.Onr can find some renowned doctors of kolkata here.Food is given according to the conditions but someone told me that sometimes they give food in a very insufficient amout to some of the patients,i realy feel that they need to improve their food department for the patients.At night you might struggle a little bit in case of some emergency pain or something ,I found that some of the nurse behave very rudely with the patients but some of them were really well behaved ...moreover u will get a mix experience over there.

It's really a very good Hospital. Their hospitality is so amazing right from the Doctors, the nursing staffs, administration, housekeeping staff, everything is just outstanding. The services I received was just beyond expectation.Please carry on the good work. All the best 👍 👍.

My 3 years back experience was good. Care, cleanliness, billing, reception and back office every thing was good. Admitted based on known doctor advice , he also took all possible care. Only negative point, they did not allowed cashless from ICIC Lombard corporate policy and have to settle for reimbursement. Not sure if that is not the case now. So, verify before you admit.

Very Good Hospital, I have admitted my father at IRIS MULTI SPECIALITY HOSPITAL. Very Neat and Clean hospital, Nursing support is amazing, 24 hr Doctor's support , Staff behavior is very polite. I will always recommend this hospital to every one.

The OPD is good but the hospital service if admitted is pathetic. Very less attendants to attend patient. Not at all experienced to handle patients. To create channel they pierced me 3 times in the same hand. They provided tea at 4:20 pm for a bed ridden patient but served the tea at 5:10 when it was no tea at all. If i rang the bell they used to switch off the bell and used to tell as i am coming. Charge to like stealing. Same thing RG Stone charges 27K with same doctor same treatment. IRIS charged 36K. Infrastructure is very pathetic. OT beds are not think for a healthy person. Very few attendants have patience and treats well. Mostly immature and doesn’t have any knowledge.

Many of my relatives have received good care from this hospital and recovered, doctors are good, staff is also very helpful. Recently my 86 yr old dad was admitted here for pneumonia and he had been administered excellently here and had recovered completely

Iris Hospital provided exceptional care with knowledgeable staff, state-of-the-art facilities, and a patient-centered approach. The doctors and nurses were highly skilled and attentive, ensuring my comfort and recovery. The hospital's cleanliness and organization were impressive, reflecting their commitment to patient safety. The compassionate and dedicated staff made my experience truly exceptional. I highly recommend Iris Hospital for top-quality healthcare.

A well organised, spacious hospital in our neighbourhood. Staff members are polite and helpful. Cost is reasonable.

Excellent facilities and caring doctors. My father-in-law was admitted here for almost two weeks due to complications related with Cancer. They took very good care of him. Dr. Pratik Dasgupta is an asset to this hospital. He is extremely caring towards his patients. The only reason for not giving 5 stars is the pharmacy attached to the hospital. Firstly, as a hospital pharmacy their stock of medicines need to be much better. Secondly, the people working in the pharmacy need to be much more efficient and quick.

I am genuinely impressed by the exceptional level of care and support I received throughout my stay. From the moment I entered the hospital, I was greeted with warmth and professionalism by the compassionate staff. The medical team at IRIS is highly skilled, knowledgeable, and dedicated to providing the best possible care.

Extremely rude security and staff behaviour. Talk ethically bad without prior knowledge about anything

I had to take my father to Hospital as he was having high fever. Senior doctor in Emergency diagnosed him wrongly, doctor's behaviour was very rude and would puzzle you. They looted 10K in 30 minutes in some random examinations and his reports were not good so they asked me to leave immediately. Another senior doctor was yelling at me to take my father immediately. I would not recommend IRIS to anyone.

when government has fixed the RT PCR for PRIVATE labs to 950 they are charging 1700 rupees which is quite unacceptable. I have been to other private hospital and they are charging correctly. I hope there is nothing special with IRIS they cant charge so much for RT PCR test

Horrible.. They took hell of time to admit patient.. They will impose vegetarian food on you. They will even take more time to discharge you from the hospital when Doctor already issued discharge certificate. I am a patient and my husband is waiting for hours but they are unable to discharge me. My mother in law aged about 80 years who is waiting in a Covid hospital after discharge and waiting for us to take her home but after telling them repeatedly they are taking hell of time discharging me. Utter disgusting hospital.

The worst place I have visited for an appointment for my father. Ms. Aditi Saha who attended us in the reception , was very rude and she did not have the courtsey to talk politely. She did an unethical activity by misguiding me while billing. She charged me Rs.100 for registration but billed the amount for Privilege card and did not even inform me. When I checked and asked her to give in written that charging for privilege is same as charging for registration, she could not explain amd ultimately she delivered a new bill for Registration. Seems hospital is misguiding people. Also when I asked for Doctor's chart she refused to give it just out of anger. This is the first and last time I will be visiting this place.

My mother In-law got admitted here one month ago. The patient care of the hospital is very good. Doctors, Nurses and other staff are very helpful. The hospital is very neat and clean. The patient’s rooms are very spacious. The quality of food is satisfactory. Overall we are satisfied with the service provided by the hospital.

I think that the Iris Multispeciaty hospital is the best hospital at Kolkata now. My father adminatedat the iris Hospital for 12 days. My father got best treatment from this hospital. I like I.C.U very much. The behavior of the doctors sisters nurses receptionistsis very good. But my bad luck that my beloved father can't recovery. He expired. But my dear father got best treatment from the Iris Multispeciaty hospital. I and my mother satisfied the treatment of Irish hospital. I Suvajit Mitra Advocate wants to touch with the Iris Multispeciaty hospital.l want a part time Legal works from the Irish hospital..My experience 25year at legal profession. May I Suvajit Mitra Advocate gets a part time Legal works.. It's my humble request to the Iris Hospital management committee.. The.Thesalaryof this worksshould be50.000At last the Management committee decided the amount of the salary. My huble reqy to the management committee of the muugocia e between me and the Iris Multispeciaty hospitaanagement committee Tyou very much

In a hospital, where the bills go upto lacs. A hundred rupees registration charge is taken. A farce. At opd. There is no problem with a registration charge. But, vehement discrepancies creep up with a number of patients regarding it's expiry and rules. They charge unlawful registration twice a year, even thrice, citing the reason, 'system show korche na' One elderly man, showed prescription a few months old, claimed repeatedly he paid Registration last time. The attendant, kept on insisting for a registration fee. We're they calling that man his mid 70s a liar? A customer a liar, for a mere 100 rs. Cheap mindset. Doctor opd timings are updated over ph the very day of appointment, as if patients don't have anything else to do. Also, doctors in iris have no regard of timing, half an hour to an hour late is just brushed off. Pathetic attendants, money sucking institution. Never visit this place. I hope their directors read this, my family is placed in different reputed hospitals and I have seen employees getting to pay over google reviews. Hope this management has the sense of doing what is right. Talking about second floor opd.

It’s a very good hospital plus all Tha staff are very polite and nice ! Dr.Avijit Basak is the best doctor ! He is very genuine and helpful !

Very Good service, Staff are very cooperative, experienced doctor service received from hospital.Economical package for high quantity treatment. Thanks to all staff for excellent cooperation.

This is my second visit to IRIS as my mother got admitted here for treatment. Overall satisfaction level is good. Patient is properly treated and she is doing fine now. Thank you doctor and all the staff of IRIS. :-)

On the day of my visit to the TPA department, regarding discharge of my father Gopal Kumar Chaki who was a patient at your hospital in the 5th floor , room no: 508B from 04/04/2023 to 09/04/2023 and had undergone several tests at your facility under the care of Dr. Depankar Sarkar . We were there to collect the original documents of every test done at your hospital for the insurance claim process. However, the staff members (mainly 2 person ) present in the department behaved very rudely and unprofessionally. They refused to hand over the original documents and even went to the extent of shouting and using curse words and accused us of not paying the hospital bills, which was entirely untrue as we had already paid the requisite amount through a debit card, and we had the receipt. when we asked the TPA personnel to show their ID cards or to identify themselves, they refused to do so and became more aggressive. When I tried to record their actions on my camera, they forcibly removed me from the TPA office with the help of the security guard. The TPA personnel used brute force and lethal back-handed tactics during this process, which resulted in me being injured. Moreover, one of the staff members came out of the office and tried to threaten us. We recorded the incident, and when he realized that he was being recorded, he immediately went back inside. We felt extremely embarrassed and humiliated by their behavior, which was entirely unwarranted and unprofessional. I want to draw your attention to the fact that the behavior of your staff members was entirely unacceptable, and they have not only breached their professional conduct but also caused mental harassment to me and my family member. I request you to take strict action against the concerned staff members and ensure that such incidents do not occur in the future. I hope that you take my complaint seriously and take the necessary steps to address the issue. I would appreciate it if you could update me on the actions taken in this regard. I’m trying to attach the image of the two TPA worker in question who has compelled me to write this letter.

My husband was admitted with abdominal pain, diagnosed with kidney stone and got his surgery done. Very helpful staffs, doctors and all other medical staffs. Insurance and other services are also very fast and good. Fully satisfied with all services received.

OPD service is good, But during my dengue without any serious complicacy I was admitted for near about 5 days in hospital as per the doctor advice and my Mediclaim got rejected because as per them their was no reason for hospitalization. I didn't get any support from IRIS management, I have paid full amount from my own pocket, which is very unfortunate.

Most worse and poor quality of patients care. IPD food quality are pathetic. Over charging for services which far below the standard. Government hospital services are much better then this.

Treated my brother for dengue in the IRIS hospital. Service was quick and efficient. It was clean and hygienic. Released within 2 days of admission as soon as his health improved. Overall, satisfied with the hospital.

I like this place because of their large number of facilities for medical tests, good behavior of the staffs and cleanliness. But I would like to draw attention of the administration that do not pressurize doctors for writing unnecessary tests. This will gradually decrease the respect people showed to you.

One of the worst hospital ever seen in my life.. The doctor never arrives on time when you try to visit them. As if you have enough time only the time of the doctor is valuable.

Best place for women during their maternity. Homely environment and the best thing is this hospital comes u to get the best possible support. Hospital is well equipped with pre and post pregnancy equipment and ready to handle any critical condition. Nursing staff, housekeeping staff are doing their job very sincerely with smile on their face..May god bless them for doing such fantastic job.

They overcharge for everything. They are not concerned of treatment having less experienced and no experienced staff. They rob your money in the name of non medical expenses and will provide false justification on questions. Never recommend this hospital anyone.

Just a nonsense hospital...they do have uneducated employees..they don't know how to behave with patients...totally nonsense?

My sister had a recent LUCS operation at this hospital...the cleanliness,food quality and the staff all were good except the billing part...the management had specialist employees having expertise in fleecing technology...they will bill you in the most cruel way in the name of different medical devices and bifurcate a single operation into different fragmented process...it was to my greatest surprise that a simple LUCS carried out in one hour inside the OT was charged to the tune of Rs. 24500/-.... except medicine and disposables used therein..further I would like to mention the heads also under which they charged incredible amounts..... 1.OT CHARGES @6000/- fair 2.MONITOR (OT) CHARGES @5000/- unfair 3.RESUCITATION UNIT CHARGES @3500/- unfair 4.DIATHERMY CHARGES @5000/- unfair 5.STERILISATION CHARGES @5000/- unfair Now just imagine how unjustified it is that in an operation even the OT monitor and other equipments are charged separately other than a hefty operation theatre charges...simply immoral, unethical and corrupt practices... ultimately I would like to term this hospital "a totally business minded corporate institution, keen only for their own profit...not at all concerned about the patient's financial status"

Good service!! Doctors are available

Doctors, nurses & other staffs are really very polite, cooperative & helpful and everyone behaves very nice. I am satisfied.

Very recently my daughter got herself admitted in this hospital with dengue fever, I have nothing to say even a single word against this hosp, starting from the Doctors, nurses and all other supporting staff including TPA, all remain ready to serve the infirm all the time, all are very polite and well mannered.. & finally I must admit about the expenses, well they are extremely reasonable in comparison to other by-pass class of hospitals.

If you are staying near to Garia to Bagha Jatin area Iris Hospital could be your option. It is little newer than other hospitals of the EM Bypass connected area. It is located at the main road and just beside the Bagha Jatin Big Bazar at Ganguly Bagan region. Outdoor ticket price is reasonable and you can access if you have hurry and problem to get service from Bagha Jatin Hospital. Because, this is more neat and clean. Reviews on doctors are mixed. Medicine shop and reception centre is at the ground floor.

Please do not go to this hospital, they have very inexperienced medical staff, even do not experienced in small procedures, they overcharged for everything, will loot your hard earned on non medical expenses. The most important that you expect is treatment which is very poor here and they are not concerned of it.

Overhead charges

Here is no good Doctor at all. No one should admit any patient here. It is a very much expensive hospital but the patients do not get good treatment here.

Recently visited for Laparoscopic Cholecystectomy of my wife. Good environment, helpful nursing staff good management.

Very bad handling of patient. No human face whatsoever. My grandmother has a joint ball replacement. She was ok after the surgery. Few days later her condition detoriated so drastically that she was on the verge of death. Even then they did not realise and we had to explain to them that she had to be shifter to the ICU. What is the use of nurses if they donno anything. Then in the ICU all tests came bad. They almost killed a patient

Overall good. Doctors, nurses and other staff work as a team work. So overall good output.

Behaviourwise worst hospital. If you go for any emergency cases they will do business with you. Few months back I visited due to family emergency and they were tried to force me for plastic surgery for a half inches torn which can be done with four stiches. Moreover they took 500 for one tetanus injection. I am feeling shame to visit the hospital.

A local private hospital. Needs improvement in service & quality.

Nice location

Worst hospital in Kolkata Beaware of all Doctors of this hospital waste of money. They are only taking money and money but donot take care of patient

The first time I'm seeing a doctor charge consultation fees again for showing the medical reports, the reason as told to me being that the follow up was on the consequent day as the first visit. The irony? The medical reports were provided to us for tests (conducted at the very same hospital) a day after! The receipt provided was for a regular visit instead of a follow up, and upon enquiring, the hospital staff said that there was no provision to follow up under any circumstances, blaming the system and there being nothing that they could do. Corporate thievery much?

Hospital is good but most of the nurses are not well trained, food is well cooked, hygienic, room is neat clean, multispeciality hospital with high rates of treatment and bed charges but not upto the mark at certain parameters . Not completely satisfied with the service provided for the price paid.post operative care should be given more attention!

Clean but staff ???

Poor Diagnostic Laboratory

Service available 24*7. Stafs are very helpful

Nice hospital, very good room service, hospital cleaning are excellent, staff supporting are very good.

A very good hospital indeed. Doctors, Nurses and all other staff members are very good. The hospital is neat and clean, well maintained . Only two places need attention i.e. 8th floor waiting hall and the common toilets at least in 7th,8th and 2nd floor.

Atmosphere of the hospital is good. The behaviour of the doctors and nurses are good. System of this hospital is good. Rooms and bathrooms are clean. This hospital is located near Big Bazaar at Vidyasagar more. Car parking available. People can also get bus, auto, rickshaw etc. There is a rickshaw stand near this hospital.

Most worst hospital in Kolkata.

The worse Hospital ever seen......The management, staff and sisters are inhuman.....The doctors esp Dr Biswanath Sarma Sarkar is only a businessman rather a doctor....His registration should be seized..Please don't ever recommend this doctor for your bitter enemy also...

Nice hospital

Good but too expensive for treatment

I visited 3 yrs back for operated leg photo.

very helpful and good behaviour of all doctors and staff also..... very satisfying.. :

Good facilities NABH accredited hospital in thistle locality. Good list of doctors and support staff available

It 's fortunate to have a multispeciality hospital like IRIS close by specially in times of emergency.

we had our daughter's surgery at IRIS Multispeciality Hospital on 2nd. August, 2019 under Dr. Souvik Adhikari.We put below our experience and impressions about the same : 1. The doctor was one of the best in West Bengal in the field of plastic surgery. He is extremely precise, cpmpetent,empathetic with a nice personality.One can really depend on him . 2. The Hospital was neat and clean with good house keeping . 3. All the staff including junior doctors, nurses, dietritians,and others were very well behaved ,helpful and cooperative. 4. Services rendered by the staff members were more than good. 5. Cost of treatment is quite reasonable compared to other hospitals of similar standard ! We would like to thank the administration, and staff on behalf our daughter and ourselves and recomend IRIS and the doctor to our friends and relatives in case of their need.

Price is higher from others. Need to improve emergency services

Well equipped with good infrastructure.

Good doctors and staff

Neat and clean hospital with best of facilities. Experienced and well behaved clinical Team. Transparent Billing

Very bad hospital.doctors are noncooperative,could not able to diagonise the illness.The food they provide is worst. Even the quality of blunt diet, not consumable.

Hi, we are here to see Dr. Avishek Das. The waiting time is too much. We have been waiting here for almost more than 2hours. Receptionist only can give you false promises that doctor will come soon. Really pathetic and irritating experience so far.Lets see what happens next...

My mother’s surgery has been done here by dr.rahul dhar. It went so good. Dr.rahul dhar is nothing less than god. His behaviour plus the hospital workers behaviour was so good. My overall experience was great!! Thank you iris ❤️

well service

Good management

Overall good

Good hospitality services. 24 7 emergency services available

All the facilities are perfect at this place. I went for vaccine and it was proper managed.

Some staffs are very rude. Doctors are good. Too much unnecessary charges. Price to treatment ratio very high.

High package taking from patient party but Infostructer not upto the mark. Starts from reception area unprofessional receptionist sitting, every second asking for money. Lobby ceiling not maintaining. Floors are dirty. Cabins walls full of seapages.Not recommend to anyone.Better to switch any other hospital in same package.

Good infrastructure, staffs are very professional, well behaved. And they really take care of patients.

It’s really good experience whereby my friend's mother got the best of the treatment. Very good management. Really satisfying experience. Behaviour of the staffs is really good. Management is also easy to deal with. "Good enough...... Satisfactory service & treatment."

I am very much impressed about this hospital. Doctor, nurse and support staffs are very cooperative. Management is very much customer friendly. This is the first time, I visited the hospital for the treatment of my family member. Admission, OT and post Operation treatment was hassle free and very much patient supportive. Over all, it is excellent, keep it up 👍👍👍

One of the best hospitals in South Kolkata. Good atmosphere. Transparent dealings. The best part is the helpful attitude of its staff members. I recommended it to my near relative and as expected she was very satisfied with their services.

Nice hospital with all features. Doctors and surgeons are good. All the staff, from the security personnel to the receptionists to the nurses are extremely friendly and helpful. I liked the overall experience of visiting this place multiple times.

Very Good Hospital, I have admitted my father at IRIS MULTI SPECIALITY HOSPITAL. Very Neat and Clean hospital, Nursing support is amazing, 24 hr Doctor's support , Food Quality is very good and first service. Staff behavior is very polite. I will always recommend this hospital to every one.

My mother was admitted their and I was very much satisfied with all the services, ICU guys are really very hard working and take care very good care of my mom. The billing department is also very efficient. Keep the good work 👍👍👍.

One of the best service providing hospitals ou there. Prices are a bit above reasonable but still considerable as compared to other institutions.

IRIS hospital only believes in patient servicing only when you are admitted. My patient (my 80 yr old) grandmother got her wrist fractured and was admitted for a Kay wire fixation. She never complained of the treatment and the service. One month later, she was taken to OPD for removing the cast. She was asked to take an x-ray. The family attendant was not given admission and the attendants and technician could not handle the patient and she fell. The family members were called in only when things went beyond control. We salvaged the situation somehow and then we took her for eco cardiogram. We insisted that we come in so that we can take care of her. We were not allowed again and now worse, despite repeated warnings to the hospital staff, she fell another time because they couldn't provide her enough support. And now she is writhing in pain and can't even breathe, as her ribs hurt unbearably. So IRIS hospital is recommended only when you are ok to run out of your insurance cap during admission (because they are bloody expensive), but for any subsequent service in the OPD section, BE CAREFUL. DON'T TRUST THE HOSPITAL STAFF- ABSOLUTELY UNRELIABLE.

For almost a period of 6 months, my father underwent 12 sessions of chemotherapy for his cancer, and I couldn’t have found a better comforting and nurturing institution than IRIS. Not just the care provided by the IPD doctors, but the support staff including the ones involved in admission and discharge, couldn’t have been more friendly and supportive throughout the procedure. A special shoutout to my dear friend Mr Rintu Ali for he was ivolved and more than helpful in every step of the process throughout. Thank you to everyone involved, God bless. Godspeed. P.s. It is not a paid review.

Extremely bad. Doctors donot have any sense of timing. For pulak ghosh dastidar, scheduled appointment was @2pm. The doctor have other holdups and busy. Waiting till 3:30 with my mom o see him. Worst experience

My Wife got admitted with Dengue in severe condition.. Got cured under DR R Singh.. Have experienced great service all round. Thanks IRIS...

This Hospital is a fact and good example of looting patient Mr Nikhil is aware of this and management permits yesterday patient was not provided food for eating till 4 pm when relative complained they says sorry, This word sorry is used as a great tool here they don’t have any reply to patient query. Medicines over here comes with 15% higher MRP from market No less in MRP and others doctor fees is charged more than twice if patient admitted. A complete video of these all will be telecasted on news channel very soon as reporters are already wathing these all, Also complain filed to Ministry of health let’s see what happens.

3rd class management and administration. Unprofessional & inefficient staff . Very rude and unprofessional staff.billing is too delayed. All staff hired not basis of their education or not basis of quality . It's all about how thay are manipulate the patient party. Lier and rude as well as they can harm patient for their benefits

This is 7th time indoor discharge of my family member,,I am highly recommended IRIS multi-speciality hospital for their timely support and empathetic behaviour,,low noise and accuracy in billing.

Too much clatter...no trasperancy. Billing sky rockets in no time..I have seen this institution in better shape. Too commercial to recommend to others.

Hospital staff are extremely well behaved, and helping. Every single test executed timely maintain proper protocol at affordable rates. Would absolutely recommend it

I am coming to Iris hospital since 2017. My father was a regular patient in this hospital. We have always received good service and care. I thank the staff members and wish the institution very best.

Hospitality and management was perfectly fine. Staffs and food was also perfect. The only thing, I didn’t like was the doctor and the opinion. He didn’t even spend a minute to check the patient and not cooperative.

My mother was recently hospitalized. I didn't have to worry about anything. The doctor and nurses in there took care of everything starting from check ups to tests. The hospital is very neat and clean. The staff are polite and well-behaved.

Recently we had our first child there, we taken a private room and had a great experience, everything was excellent, really appreciated with the nurses being so caring and supportive. Gyna coordinator Rumpa has given an excellent service. I will recommend IRIS to everyone.

I am admitted in iris 3rd time for chemotherapy under Dr. Chanchal Goswami. All service are vera good. Very good nursing care specially thankful Sister soumya, Sister priyanka. Food are very good Specially thank Sayani madam. All management staff are good Mr. Snehasis babu very helpful. Very clean hospital. Bill staff are excellent behavior Specially Pinki madam, Titir madam, sarbani madam. Very First billing. Thank you IRIS. Thank You Dr. Chanchal Goswami sir, Sweety Madam & Mr.Rintu they are very very helpful. All the best Iris Hospital and Dr. Chanchal Goswami Sir........

Got my wife admitted for the first pregnancy. Extremely satisfied by the procedures and stay. Got blessed with a baby girl here under the able guidance of gynaecologist Dr . Parnamita Bhattacharya and peditrician Dr. Amlan Chowdhury. Extremely grateful to all the nursing staffs as well for taking utmost care 🙂

It is very good hospital. I am coming here from almost 4-5 years. It gave a new birth to my in laws. Both were very critical in condition. But due to iris they both r fine at present. Thanks a lot to the hospital team..

I have got a very good service from IRIS hospital specially from Mr Snehasis Konar babu management staff very very good person, he is very helpful and support me very much. Everyone takes a very good care of me. All services is very good. Bill department is very good and first. I am very satisfied all services specially thankful Mr. Konar babu IRIS management staff.. I am requesting all of the sick people plz come this hospital and take care about their services.Thank you

My wife was admitted on 28.07.2023 in this hospital in a cabin where I have to stay there. I found excellent Nurses and cleaning & house keeping staff. But maintenance of cabin bathroom and wordrobe were not well.

It’s a very good hospital. The staffs are really humble and take care of the patients. My husband had an operation here. Dr Anirban Ghosh is a wonderful human being and a great doctor. We are happy with the service of the hospital.

My mother was admitted with high oxygen requirement and Influenza. The hospital ICU doctors, Nurses they took care of the matter so well that my mother got well very soon and discharged within 10 days. ICU cleanliness and caring nature of the nurses are really praiseworthy. Highly recommended. Charge is little on a higher side which I think similar to any private hospitals in Kolkata.

I'm getting all my family members treated here in this hospital since 2014 under Dr. Dibyen Chatterjee Sir. The overall experience is very good and this is a clean and well maintained hospital. Staffs are friendly and cordial in nature and our Doc is next to The God for us, he is now like an integral part of our family. I wish the hospital all the best and wish they keep up the good work.

One of the best service in this locality. I went there for a OPD consultation for my mom and I was surprised with the seem less process and hospitality. They really make you feel informed and comfortable. Thank you so much Miss Minoti for taking care of the process so well

The experience with Doctor is just pathetic.. The positive online reviews are not true, so please do not go to him. The receptionist, Sweety, asked us to give the doctor a cash payment of 2000 rupees. This is the first time I have seen a hospital where you have to pay the doctor directly in cash, with no bill provided. Dr. Goswami is only interested in money, and he did not provide any solutions or prescribe any medication. There are many good doctors at Apollo or Fortis hospitals. Please avoid this place

Recently i am visited to iris hospital, but i am very much disappointed with their service. I am recently operated with hdfc ergo mediclam & my mediclam already pre approved during admission i have instructed to pay rs 5000 for non medical purpose charge & they told remaining amount they refund me. But during discharge they refund amount of only rs 91. My question is their how much cost for non medical charges for a minor surgery?although my mediclam previously pre approved & second things is their no any isolation ward for dengue patients, they kept me in a room along with a dengue patients & mosquito is their although they did not provide any mosquito net.

This is my 4th stay in this hospital during the last 2 years. All medical facilities are A Class. All medical personnel are efficient and polite. Nurses are also very much caring and responsive. RMO s have taken good care of us. House keeping employees are performing their duties efficiently. I would like to get admitted here, again for any other ailments in future. THANKS A LOT EVERYONE.

Hospitals are never a good place to visit.. But life at times changes the show.. I was there in Iris hospital for the past 5 days.. They tried to comfort in all way possible.. Thanks to my Doc and everyone who made it possible. 😇😇

Experience is pretty good. The environment also is good but during the time when my patient admitted here the security protocols to much hazardous and some time it is to much harsh. Otherwise it is is good.thank you.

We used both the emergency care and hospital facilities. Had a good experience. Staff are courteous and responsive and the resident doctors are very professional and communicate well. Food was good. Rooms could use freshening.

My experience with Discharge formality is very good . Special mention to Mr Snehasish Konar Pinky Sreyoshi Sarbani ...Thanks a lot to all the ..ladies in discharge and sister station . Thank you Rintu for your support and timely advise .

Down to earth, very much friendly behaviour towards the patients. Supervision is awesome, anything you ask for, get with a wide heart touching smile. The Senior Staffs also visit patients and ask for their feelings and suggestions from their point of view. These are the factors I've been touched with. GOOD HOSPITAL for all. Their gestures, behaviour, service EXCELLENT. All The Best Wishes For IRIS HOSPITAL😊😊.

Experience is pretty good and all the staffs,nurse,dietician and paramedics behaviour is polite and kind in nature. The environment also is good but during the time when I was admitted here the security protocols to much hazardous and some time it is to much harsh with patient's family member. It's not tolerable and I protest on it. And on the otherside consumable products ( IVSets, Three way stopcock,Syringes) which are given by hospital pharmacy to the patients are not branded and quality is very bad. As a result drug lose, safety of patient is disrupted, high chance of HAI to the patient and unnecessary billing cost is high of patient party.These poor quality of products are not accepting under the Corporate TPA and I hope higher management look out it in future. That's it.

Good Place .The staff are extremely well behaved . Takes very good care of patients . Only cooking quality not good . The hospital administration must look into this matter .