Remedy Diagnostics image

Remedy Diagnostics

Hospital Pharmacy Diagnostic center

One of the Most Reviewed Diagnostic centers in Rajpur Sonarpur


Address

Tribeni Apartment, Garia Main Rd, opposite Sitala Mandir, Purbapara, Kamdahari, Kolkata, West Bengal 700084, India

Website

www.remedydiagnostics.in

Contact

+91 91633 25261

Rating on Google Maps

3.10 (212 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 am to 9 pm
  • Wednesday: 7 am to 9 pm
  • Thursday: 7 am to 9 pm
  • Friday: 7 am to 9 pm
  • Saturday: 7 am to 9 pm
  • Sunday: 7 am to 1 pm
  • Monday: 7 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (28) good (21) diagnostic (16) doctor (15) Remedy (12) test (12) centre (12) staff (11) experience (11) fees (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Arindam S. 1 year ago on Google
    If u want serious treatment and attention don't visit this place.. Dr.s are good but staffs are careless and tooooooo casual. They don't care about urgency or if anything is told to them. I went to consult with Dr. Soumik and was asked to get xray.. I immediately rushed to the reception to get the xray dobe. Told the lady at the reception and the persob standing in front of Dr.s cabin. to request Dr to stay back 5mins as I'm getting the xray done here itself. Did the xray and also told the 2 people at the xray room to send it immediately to dr as he will be leaving soon... They also quoted '' Dr will check ur xray then leave''. Went and sat in the waiting area.. Saw the dr moving out of his room... Asked the PA of the room again to stop him... He said '' apnar ta hoye jabe ami apnake blchi apni bosun.. '' and the dr left as no one bothered to inform him. If required check the entire cctv camera. This is nothing but xtreme careless attitude. Playing with patients health is not acceptable at all.. Wont suggest anyone to visit this place ever.
    2 people found this review helpful 👍

  • 1/5 Santanu M. 11 months ago on Google
    The worst medical services available. The medical staff are incompetent, irresponsible and utmost unprofessional. The doctor Suman Das working in Remedy Diagnostic is most irresponsible doctor I ever experienced. He didn't appear for my patient's Doppler test and had to wait for more than an hour but he was not available even after we had a booking. I urge people to avoid Remedy diagnostic for any health related services.
    2 people found this review helpful 👍

  • 1/5 Samyak N. 9 months ago on Google
    Staff here are incompetent,irresponsible,and seems like have grudge when you speak the truth. The management here intentionally kept my pregnant wife waiting for 3.5 hours because of some absurd reasons... Avoid this place as there are much better place than this in Kolkata....
    2 people found this review helpful 👍

  • 2/5 Tanumoy D. 4 years ago on Google
    Entrance is very risky. Not good for pregnant women.
    2 people found this review helpful 👍

  • 5/5 Muskaan K. 1 year ago on Google
    "This place is awesome. Staffs are really nice and supportive. I requested to provide my reports of chest x-ray, cbc, kft, pt, and ecg asap. They prosess it very quickly and provide reports by 2 hours only. Thank you so much 💓"
    1 person found this review helpful 👍

  • 1/5 Manas G. 2 years ago on Google
    Highly unprofessional front desk. No sense of customer service. There are many other similar clinics surrounding which provides better service. Strongly not recommended.
    1 person found this review helpful 👍

  • 5/5 Pr T. 1 year ago on Google
    My wife and me got done our X-Ray and Blood Tests from here and it was very cooperative experience. They attended well and timely shared reports which was very helpful of them. We visited twice and both times had good experience.
    1 person found this review helpful 👍

  • 5/5 Ranvir K. 1 year ago on Google
    "I never seen people like this, they are literally polite and helpful. I had many visits in other labs and centres but never met this kind of staff. They are very genuine and know how to welcome. Keep it up and big thanks. "
    1 person found this review helpful 👍

  • 5/5 Rahul 1 year ago on Google
    Thank you Remedy diagnostic for the good service. We never have to wait in queue for hours to do any kind of test, unlike any other lab.
    1 person found this review helpful 👍

  • 5/5 Sima G. 1 year ago on Google
    Amazing customer service and had to travel urgently by air and managed to get covid report in 4hrs went at the centre at 11pm and got my report by 3am and that too at no extra cost.
    1 person found this review helpful 👍

  • 5/5 Seema K. 2 years ago on Google
    I got my reports on time whenever I got tested. Staff is very supportive. My doctor always recommend to get my test done through Remedy diagnostic centre only.
    1 person found this review helpful 👍

  • 5/5 Sushil R. 1 year ago on Google
    There is a very effective level of organization and maintenance among the management and staff. It is a convenient place for routine checkups in a quiet environment.
    1 person found this review helpful 👍

  • 5/5 Miya S. 1 year ago on Google
    A well established centre with top-notch instrumentation and facilities. The service of the staff is also very convinient and fast.
    1 person found this review helpful 👍

  • 5/5 amit r. 1 year ago on Google
    To attend medical check up with a Doctor in this place is verry good in arrangement but for medical testing, costing is too much in comparison to other Diagnostic centre.
    1 person found this review helpful 👍

  • 5/5 Vishal P. 1 year ago on Google
    Got MRI test done for my father. Front desk was really professional in advising us for testing procedures. 5 star
    1 person found this review helpful 👍

  • 1/5 Tarun Kumar M. 1 year ago on Google
    Your clinic is not in habit of taking phone calls. Online booking system is invalid. Msg sent also is poorly handled. You need to improve a lot
    1 person found this review helpful 👍

  • 1/5 Parmanand T. 2 years ago on Google
    Not recieve the phone.
    1 person found this review helpful 👍

  • 1/5 Kundan Kumar S. 3 years ago on Google
    Worst services. Bad behavior of front line staff right from the entrance. Never visit. They behaves like they are King and all are fool and bagger.
    1 person found this review helpful 👍

  • 1/5 Nirmal C. 11 months ago on Google
    Talking about Diagnostic Section - Behaviour / attitude of the staffs are very poor. They doesn't know how to behave with the guests / patients. Attitude of the staff members are very casual. Get a bitter experience from this Center.
    1 person found this review helpful 👍

  • 1/5 Nirvan D. 1 year ago on Google
    If you can talk to customer care for an appointment you are very lucky. They have one mobile number which continuously says for 213 seconds that all their CC exe are busy with other calls and requests to wait. Then it gets disconnected. Other 2 LL numbers are always busy because those arremain lifted.
    1 person found this review helpful 👍

  • 3/5 Debojyoti R. 9 months ago on Google
    Some Staffs working there seems to be quite inexperience. Moreover they used to charge Rs20 extra from patient for sanitization during covid period. "Even they stopped providing discounts to senior citizens" which is really sad.... Service is ok but needs improvement.
    1 person found this review helpful 👍

  • 5/5 Shilpi K. 3 years ago on Google
    Great experience, people are very cooperative.

  • 5/5 Indrani G. 3 years ago on Google
    Good service

  • 5/5 Samiran D. 3 years ago on Google
    Very good services. Thanks remedy.

  • 5/5 Samarendra M. 3 years ago on Google
    Very good service.

  • 5/5 Barun B. 3 years ago on Google
    very good doctor and charge very reasonable

  • 5/5 Subhajit B. 3 years ago on Google
    Well organized and helpful service by there stuff

  • 5/5 Amlan R. 3 years ago on Google
    Well organised

  • 5/5 Saptarshi B. 3 years ago on Google
    Good behavior

  • 5/5 Kanak P. 3 years ago on Google
    Good behavior and service with lowest price

  • 5/5 Piyush K. 3 years ago on Google
    Very well organized and Extremely economical with wide diagnostic area overall spectrum. Definitely will suggest this place. Extremely accurate reporting with authentic instruments used within no time. Go for it

  • 4/5 Rekha M. 3 years ago on Google
    Good doctors.... good. facilities...

  • 5/5 gaurab d. 3 years ago on Google
    Its a great diagnostic centre in rate and punctuality..

  • 1/5 Sanjiv D. 3 years ago on Google
    All Doctors are good but system management, communication all are worst. It is last choice to visit. My experience is that I booked for appointment for today on 16/10/20 & told to come at 6.30PM & my number is 2nd. I paid fees before Dr came but it is shoked to know my number is last. I left office earlier to reach at time. Response & reply of staffs is very bad. At 8 o'clock I am still waiting for my number.

  • 5/5 Piu B. 3 years ago on Google
    Nice experience

  • 5/5 Ayan G. 3 years ago on Google
    I had a pleasant experience at the diagnostic. They maintained absolute hygiene as that was our major concern. And the rates were competitive enough than the other nearby diagnostic centres.

  • 3/5 pratik m. 4 years ago on Google
    Very average place for treatment. I shall not recommend this, and i never saw any sma hospital like this. So infrastructure is not good although. But it is nearby welkin , and nearest metro is sahid khudiram.

  • 2/5 Somnath C. 1 year ago on Google
    There is no limit of waiting. I went there for an USG but the appointed doctor did not reach on time. This is very much normal at this place and you have to wait for hours to get the test done. The staffs are total unprofessional and have no information if the doctor is coming or not.

  • 5/5 Komal K. 1 year ago on Google
    Excellent service , I got report within 24 hours and also when requested they added passport number in report and resent as it was required for my travel

  • 2/5 Chandan G. 1 year ago on Google
    Re-registration with Rs.100 after every 90days become their business though they will not delete your personal data. Re-registration become matter of sucking money from patients though no effort they are going to make. Re-registration is not there in any hospital except this doagnostic centre..

  • 4/5 Kaustuv C. 1 year ago on Google
    I went for dengue test- home blood test sample collection. The service was swift. I paid the bill and got the computerized generated bill. But the person who came for blood sample collection demanded 50Rs. as told this was sample collection charges but no bill/evidence was provided. Requesting the Remedy Management to confirm the same or it's a part of a fraudulent activity.

  • 1/5 shreya d. 1 year ago on Google
    Visited gynecologist Dr. Mira Roy. She is not a good doctor and also fraud doctor. She cheats her patients.

  • 5/5 Abhishek S. 9 months ago on Google
    Very good multi speciality diagnostic centre. Doctors of various medics department see patient with prior appointment. Various type of pathological tests are done here with reasonable price. They maintain proper hygiene. Doctor consultancy fees is paid by cash only but the payment of test can be done by both on and off line . You can book appointment for doctor and tests through their website or by calling them directly. Home collection for pathological test is also available.

  • 4/5 Koel D. 11 months ago on Google
    Its really good. We took their service since that day whwn this organization open. Bt from corona period we r facing a problem. They took 100 rupees extra per three months per single person when we were visiting to de chamber. Many times i try to complain about it. But no results come. They call it registration fee. By why we should paid 100 rupees extra every three months. This is really disappointing. I am requesting for this to the owner. Please change that rule. Thank you

  • 1/5 Prosenjit C. 7 months ago on Google
    They don't accept card and only take cash for doctors fees. ( Most probably they don't show the doctor fees in a proper way while filling income tax) They also charge a registration fees of rs 100 for a visit only after a period of three months, as if it is some kind of relatives house where you need to visit quarterly every year.

  • 1/5 satadipa c. 4 months ago on Google
    One star so that I can write this review. This ancient place doesnt accept card or UPI for payment. The reception desk people are highly rude and unhelpful. They're wrongfully charging registration fee even if you visited before citing software change excuse. If possible please avoid and if necessary please carry enough cash.

  • 1/5 TANIMA B. 3 years ago on Google
    রিসেপশনিস্ট দের ব্যবহার খুবই খারাপ, বারবার ফোন করলে ফোনে পাওয়া যায় না।আপনার কোন কথা অপছন্দ হলে আপনার মুখের উপরই তারা ফোনটা কেটে দিতে পারে। এখান থেকে ডাক্তার দেখিয়ে এখান থেকে সমস্ত টেস্ট করিয়ে সেই রিপোর্ট ডাক্তারকে রিপোর্ট দেখানোর সময় নানা রকম সমস্যার মধ্যে আপনাকে পড়তে হতে পারে। তিন জনের বেশি কাউকে রিপোর্ট দেখাতে দেয়া হয় না। এখানে বিভিন্ন সময় বিভিন্ন ধরনের নিয়ম আপনাকে বলা হবে, যেগুলো প্রথম থেকে পরিষ্কার করে কিছু বুঝিয়ে বলা হয় না। শুধুমাত্র ব্যবসা করার উদ্দেশ্যে অথরিটি ক্লিনিক টা খুলে রেখেছে।

  • 1/5 Partha Sarathi H. 5 years ago on Google
    Lower quality facility..unskillful employee..only trained for money..MRI facility has not there but..they put up a big banner out there..not a diagnostic center.. only for business..

  • 1/5 Sahely S. 4 years ago on Google
    Receptionists are rude over telephone. Behaviour is very poor.

  • 1/5 Rudhija das UI Sec B. 4 years ago on Google
    I'll mannered staff

  • 2/5 UTTAM G. 4 years ago on Google
    Customer service is very poor

  • 3/5 Nandini S. 4 years ago on Google
    (Translated by Google) slow service with big gestures (Original) slow service with big হাবভাব

  • 1/5 debarati k. 4 years ago on Google
    The reception ladies are too bad in service never helps only talks and talks doesn’t even listen to anyone’s issues. Manager should take care of this. Hopeless and unresolved services rendered by them.

  • 1/5 ANIRUDDHA B. 4 years ago on Google
    Simply worst in behavior and maintaining minimum help for patient- like maintaining queue serials. It should be first come first meet but here it is no rule only manager decides who will go when. Try other places not this.

  • 1/5 Pushpak D. 4 years ago on Google
    Very poor management and service

  • 2/5 Kunal D. 3 years ago on Google
    Post lockdown they are charging registration fees for older patients. Today my wife had an appointment with the same doctor for the 3rd time consultation on the first visit they already charged Registration fees but today also they charged Registration fees while I asked did the doctor consultation fees increased they replied including registration, every time they will charge registration for each visit. They are unethically collecting it. This is the system of our health facility shame on it...shame for Remedy Polyclinic Garia!!!

  • 1/5 Sourav M. 3 years ago on Google
    Should be given zero star actually for the worst quality of staff resources at the reception!! Those receptionists always treat customers very badly, often misguide them and most of the time never bother to pick up and answer the phone!! That is why they have such poor ratings and reviews!! If management actually bothers to train their receptionists properly then things will be completely changed over there!!

  • 2/5 Sumit Kumar N. 3 years ago on Google
    Poor service, staff behavior is not up to the standard. Charging high in every services (consultancy/tests) during this Covid time, but no visibility !!

  • 1/5 Saumyajit B. 5 years ago on Google
    Thinking to lodge a case with consumer court and MCI against this diagnostic centre. In sputum culture report, they detected acenatobactor baumani, which is MDR(multi drug resistant) and extremely lethal. This bacterial infection can only be through prolonged stay in intensive care unit. According to their report, the doctor was also in dilemma to prescribe drugs because of the patient's age, which is above 84. Symtomatic treatment started with 10ml dose of intravenous antibiotic twice daily for 10 days, and another two types of antibiotics orally for 15 days. Before starting the medicines, we again just for the sake of confirmation the report, went to another pathological lab (very renowned and reliable) and repeated the test. The culture report takes around 4 days to deliver. We started the antibiotics after sputum delivery and didn't wait for 4 more days, as the above mentioned infection is #highly #lethal. After 4 days, the report came negative. No as such infection was detected. As the antibiotics were already started, we didn't discontinue and completed the prescribed dosage. The patient and his relatives had to undergo tremendous pain and trauma during this course without any fault. •‍•••• I earnestly request all who read this, never do any kind of tests from this laboratory. Be careful, your near and dear ones will be at risk of wrong treatment. •••••

  • 1/5 Jayanta D. 3 years ago on Google
    Thoroughly unprofessional organisation, can anyone imagine in today's date that no one reply phone calls.

  • 2/5 Debashis H. 6 years ago on Google
    The place is congested. The staffs are always busy and mismanaged.

  • 1/5 SIMA M. 4 years ago on Google
    The doctors are good but the services are poor, most of the times when we called on the reception they simply avoid it and once they thought it would be fine to chat and laugh while holding the receiver , that's disgusting

  • 5/5 Samanway P. 4 years ago on Google
    Very good doctors are here with very reasonable visiting charge.

  • 1/5 Pritam R. 4 years ago on Google
    Very bad service..blood collection service from home is very bad..

  • 2/5 kamalika d. 4 years ago on Google
    Service is very poor. . And all the stuffs are too lazy and too slow to communicate ... Disappointing Service

  • 1/5 rahul m. 4 years ago on Google
    The worst hospitality received from the hostages and the behavior was also very rude. Kind of paying for attitude show. Doctors are very friendly and helpful indeed but behavior of the staffs are very unsatisfying.

  • 1/5 Pankaj G. 4 years ago on Google
    Customer service is at it's WORST. Staff behaviour is extremely bad. Won't recommend anyone to visit

  • 1/5 Sharmistha C. 4 years ago on Google
    Most 3rd class diagnostic center ....Doctors are very good..But their customer service very poor...

  • 4/5 Kingsuk K. 4 years ago on Google
    Nice and friendly behaviour by doctors. Little conjusted place but overall satisfied.

  • 5/5 PARTHA SARATHI D. 6 years ago on Google
    Organized and positive performing clinic. It is located just opposite of Kabi Nazrul Metro Station. Through bus route it is located in "Tribeni Apartment" ,Garia Main Road, Kolkata -700 084

  • 1/5 dip B. 3 years ago on Google
    Poor hospitality and rood behaviour and it's very unexpected experience from an diagnostic centre. Today i call to make an appointment of Remedy Garia Diagnostic Center. I also call to make an appointment with Dr Meera Roy and that's why I call Remedy Diagnostic center Garia but your diagnostic centre executive is behave like " she " don't want to give any details about this appointment and she is very much disturbed to take my call even the way to talk is so crucial and insulting. And finally I cancelled my appointment because the executive who handled the ph call I think she is mentally sick and her behaviour is harmful and my review is so simple and clear that this type of behavior is not expected from an reputed diagnostic centre. Thank you !

  • 1/5 Punam S. 3 years ago on Google
    Today I had called on their number to look for an orthopaedic surgeon, as my brother (8yrs old) underwent a fracture by falling.. But even after calling multiple times they didn't even bother to take my call.. I then myself rushed to the place, and they denied to give me any appointment! I won't ever recommend anyone to take their service. And to the management panel I would suggest to change your receptionists ASAP!

  • 5/5 Madhurima B. 3 years ago on Google
    Wonderful experience! Properly taken care of...

  • 5/5 Purnima B. 3 years ago on Google
    Good service... Doctors are very helpful

  • 1/5 Arijit S. 3 years ago on Google
    Poor phon call services and stuff behaviour

  • 5/5 Baisakhi D. 3 years ago on Google
    Excellent service. Satisfied completely.👍👍

  • 5/5 Abhishek B. 3 years ago on Google
    Very nice experience....staff behavior also very good and polite....

  • 5/5 pritam p. 3 years ago on Google
    Remedy diagnostics one of the old and well treted diagnostics center in my view. I am 100 pertion satisfied with there service and behaviour. Thanks Remedy.

  • 5/5 Sourasish M. 3 years ago on Google
    One of the best diagnostic center. I have treated so well. Thank you everyone.

  • 5/5 Monisankar S. 3 years ago on Google
    Good facility with expert lab technician. Most safe and affordable. Best test results.

  • 1/5 abhimanyu m. 3 years ago on Google
    Poor service, only procure the mony from the patent, there is no proper sanatisation, tharmal cheakin, doctor and/ or technition did not come timely, harasing the petent.

  • 1/5 K.S. R. 4 years ago on Google
    Went for Blood Test on 09.02.2020 at around 8.30a.m.Credit card was not accepted. They could not give me change for Rs.500/- note. Blood test was denied.

  • 1/5 sukamal M. 6 years ago on Google
    This place you can not trust as I trusted them twice and both the time I got cheated. Even doctors cheat you every way. So please be careful before you go to this clinic.

  • 4/5 chabi m. 6 years ago on Google
    Very good doctor aviable here.

  • 1/5 Maqsood A. 6 years ago on Google
    Very much mismanaged organization. Staffs are very rude with patient parties. A dark lady named as Madhu always misbehaves with patient. She also says we do not want patient like you take your money and move away. She doesn't know if patients stop pouring in, she have to loose her job.

  • 4/5 Banani S. 6 years ago on Google
    They provide good services but you've to be in long queue every time.

  • 4/5 Manas S. 6 years ago on Google
    Good communication. Well organized. Good service.

  • 1/5 soma d. 5 years ago on Google
    Done test for my mother(Alo Dam),Eco on 6th ,while i gone for report collection on 8th ,they told they are not finding that.....they start telling that ..it may gone to garia station road hospital so one ?????

  • 4/5 Arijeet M. 5 years ago on Google
    Very good doctors at a reasonable price. All types of tests are done here including MRI. Doctors fees is taken in cash. Test fees taken in cash and card.

  • 5/5 ADI _. 5 years ago on Google
    REMEDY MEDICAL SERVICES PVT LIMITED one of the oldest poly clinic cum diagnostic centre in Garia,NSC BOSE ROAD.Poly clinic only offers OPD clinic's from morning to evening.Diagnostic includes MRI,CT SCAN,USG,X RAY,ECO,HOLTER,EEG,TMT,DOPPLER & EMG NCV.Very well connected through Metro(SAHID KSHUDIRAM),Bus,Auto & Taxi.

  • 5/5 Asim B. 5 years ago on Google
    I had the opportunity, yes, opportunity, to get myself admitted at Remedy Hospital, Garia on 16.10.18. with severe pneumonia. I was there upto 22.10.18 (F.N.). I was treated by Dr. Jajati Sinha. I am 71 yrs. old and being a very senior Govt. official had experiences of visiting many Govt. as well as Private superspeciality hospitals. I was able to stand on my feet within 5 days. Most of the nurses who attended me are jewels and can be assets to many so called big hospitals. This hospital is no less than a second home to me such was the behaviour of the doctors and helping staff. I wish growth of this hospital for the sake of middle class people of the area. Last but not the least, I have never seen owners of any hospital visiting patients everyday, as in this hospital. Great experience indeed. Thanks Remedy Hospital.

  • 1/5 Sugandh K. 5 years ago on Google
    Went for an eye check-up. Doctor said can't give me power before washing my eyes since my eyes are very dry. The charge for washing eyes was 2500.


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