1/5 Sara V. 4 years ago on Google
Initial
contact
with
reception
-
great!
From
arrival
bad.
Apart
from
the
mini
relax
where
the
lady
in
charge
was
very
service
minded
and
lovely.
Aside
from
that,
not
impressed
with
the
staff
not
helping
us
with
the
parking
as
promised.
The
reception
lady
on
duty
(in
her
55-65s
was
alone
without
any
help
and
seemed
REALLY
confused
and
rushed
and
could
not
help
half
of
the
people
in
the
reception
area.
Also,
my
exclusive
Hermes
bags
were
left
unattended
at
the
corner
beside
the
reception
where
anyone
could
have
stolen
them
and
no
valet
was
there
to
help.
No
room
for
us
in
the
restaurant
(guests
should
have
priority
and
there
should
always
be
tables
available
for
hotel
staying
guests
in
my
opinion).
After
dinner
elsewhere
(recommended
by
the
hotel
but
no
the
standard
we
expected),
we
returned
to
the
hotel
bad
where
both
of
us
were
refused
to
order
half
a
glass
of
champagne
(offered
to
pay
for
a
full
one)
and
the
other
one
a
rum
and
coke
as
the
waiter
ASSUMED
one
of
us
was
too
tipsy
(drunk).
One
of
us
was
jet-lagged,
neither
was
drunk
or
even
tipsy.
Freezing
cold
room
with
no
extra
blankets.
Tiny
bathroom.
We
checked
out
before
breakfast
as
I
couldn't
stand
staying
in
the
hotel
a
second
longer
than
was
needed
to
sleep
off
my
jet
lag.
Huge
disappointment
and
I
would
not
recommend
anyone
other
than
the
lady
in
reception
(Annika
I
believe
her
name
was)
whom
I
dealt
with
prior
to
arriving.
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