1/5 Ekaterina P. 10 months ago on Google
We
had
a
very
bad
experience
today.
We
booked
a
kids
birthday
party
at
Laserdome.
I
never
faced
with
such
a
low
organisational
level.
I
would
say
no
organisation
at
all.
I,
mom,
needed
to
run
and
ask
for
everything,
even
to
ask
about
where
we
need
to
wait
for
someone
to
come
and
pick
us
up.
No
engagement
with
the
kids.
After
introduction
we
were
preparing
to
play
the
game.
I
was
with
8
kids
and
spelledare
didn’t
provide
any
help
to
fix
vests
for
kids.
It’s
very
strange
and
risky
from
the
safety
perspective!
After
our
2
first
games
we
went
back
to
the
birthday
room.
No
food
served,
and
I
needed
to
ask
for
it
2
times.
Hungry
kids
waited
for
a
food
15
minutes
in
a
room
with
no
music,
no
interaction
and
no
Laserdome
personal.
When
the
staff
came
in,
they
put
a
huge
pot
with
the
hot
boiled
water
on
the
table
with
the
sausages
and
left
it
with
kids
with
no
adult
surveillance.
I’m
so
sorry,
but
what
an
irresponsible
people
are
working
at
your
place?
Noone
helped
kids
to
serve
hotdogs,
so
I
did
it
by
myself
with
a
friend.
I
found
out
that
part
of
the
bread
for
the
hotdogs
have
been
hard
and
not
fresh
(probably
old
and
warmed
up
twice).
As
a
final
point,
staff
forgot
to
give
present-godis
for
kids.
They
remembered
it
at
16:00
when
our
birthday
party
was
over
and
almost
everyone
left.
