1/5 Govanna S. 2 months ago on Google New
Literally
the
worst
customer
services
I've
had
from
any
bar
in
Nairobi!!!!
First,
I
ordered
BBQ
sauce
wings
as
a
biting.
They
were
barely
warm
when
they
got
to
our
table!
So
then
we
ordered
a
beer
and
the
waiter
left
it
on
the
bar
counter
for
over
30
minutes
till
all
the
foam
literally
disappeared
while
we
just
sat
there
staring
at
it
waiting
to
be
served.
The
manager
did
apologise
but
still,
you're
only
as
good
as
your
customer
service.
I
then
went
ahead
to
order
a
whiskey
based
cocktail
looking
past
their
issues.
Third
time's
the
charm
they
say.
I
was
WRONG!
Tell
me
why
this
so
called
bartender,
Brian
I
believe,
served
me
half
a
glass
of
ice
cubes
and
what
was
barely
an
alcoholic
drink!!
For
950,
that
drink
should
have
been
better.
I
am
thoroughly
disappointed
in
the
quality
of
drinks
and
service.
A
waste
of
money,
time
and
energy!
A
very
bad
way
to
end
my
year...
Definitely
not
going
back
or
recommending
the
place
to
my
friends.
I
wish
I
took
pictures
before
storming
our
but
really
Attic,
do
better!!!!!
And
please,
don't
respond
with
that
generic
reply
"Thank
you
for
gracing
our
spaces...".Do
better,
reach
out,
understand
why
I
have
rated
so
low
and
improve
on
the
services!