Naivas Mountain mall image

Naivas Mountain mall

Supermarket

👍👍 They have very good customer service and best prices on groceries. People often mention shopping, Naivas, mall, good, customer, service, supermarket,


Address

Ground Floor, Mountain Mall, Kenya

Contact

+254 20 2176819

Rating on Google Maps

4.30 (4.1K reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 am to 9 pm
  • Friday: 7 am to 9 pm
  • Saturday: 8 am to 9:30 pm
  • Sunday: 7:30 am to 9 pm
  • Monday: 7 am to 9 pm
  • Tuesday: 7 am to 9 pm
  • Wednesday: 7 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: shopping (9) Naivas (7) mall (7) good (6) customer (6) service (6) supermarket (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Valentine R. 3 years ago on Google
    They have very good customer service and best prices on groceries.
    6 people found this review helpful 👍

  • 4/5 Ouya O. 3 years ago on Google
    The arrangement of the aisle blends well with the space. There's a wide variety of products on the shelves. There's also a food section that you can buy ready-to-eat meals. Offers affordable prices for foodstuffs. Great customer service experience.
    4 people found this review helpful 👍

  • 5/5 Graham N. 1 year ago on Google
    The green seats of the Naivas Cafe in Naivas Supermarket, Mountain Mall reminded me of the global mission to reduce global warming. True to the atmosphere created, it has a good breeze to cool your hot mood.
    1 person found this review helpful 👍

  • 5/5 Antony M. 1 year ago on Google
    It's best, they sale excellent ready meals, good services and have a lot of varieties of commodities; be it fast foods, fresh fruits and vegetables, fresh meat, classic electronics, classic all sizes cloths, shoes, bedding, furniture, bags, carpets and all kind of legal drinks. Their prices are too friendly. I tell you, it's wonderful shopping from Naivas Mountain mall. Not forgetting that it has good entrance and exit for wheelchairs
    1 person found this review helpful 👍

  • 4/5 Thinkers A. 1 year ago on Google
    Loved their food section. Tasty, would recommend trying doing shopping there
    1 person found this review helpful 👍

  • 5/5 Njeri N. 10 months ago on Google
    Great shopping experience, everything you need under one roof! Not to mention the great customer service.. my favorite supermarket

  • 5/5 Ian K. 2 months ago on Google New
    Basic mall with regular stalls and shops. Has a sizable Naivas supermarket. Nothing too special about the mall, but area residents could benefit from its facilities.

  • 5/5 Vale N. 3 months ago on Google New
    Togetherness to build the country by listening to customers and improving on the gaps

  • 5/5 V C. 3 months ago on Google New
    I usually go to this naivas like almost everyday because I live around the area all my three years of shopping here we're great 👍👍💯

  • 5/5 Dennis M. 6 months ago on Google
    Nice place to shop. Very accessible. Staff very friendly. Well stocked.

  • 5/5 sara s. 10 months ago on Google
    I love naivas because you can find everything under one roof. The only disappointing part they dont give pregnant women priority at the cashier they just let wait in line like other customers.

  • 3/5 Nickson K. 7 months ago on Google
    Not really welcoming,but it's a good place to start a business

  • 3/5 Juma B. 9 months ago on Google
    A nice place for shopping, only that the parking space is limited and chances of getting stuck in traffick when driving off or accessing the mall is very high. However the services offered here are good.

  • 4/5 Isaiah J. 8 months ago on Google
    Good customer service. If possible, management to set aside one express counter for customers with less than five items for ease in checking out

  • 5/5 Peter M. 1 year ago on Google
    My shopping area autoshow limited next to garden city lower entrance towards town next to shell petrol station,natives and the AUTOSHOW

  • 5/5 Cee G. 9 months ago on Google
    Lovely staff at the Mountain Mall customer service desk. I called about an item I had paid for and forgot at the cashiers pay point.. they did their due diligence and found it and called me back in less than 20minutes confirming I can collect it. No hassle … very, very impressed especially by Anne at the c/service desk😊.

  • 4/5 KARIUKI N. 1 year ago on Google
    Easy access shopping mall served by Naivash Supermarkets. Limited paid underground parking.

  • 4/5 Uptown Graphics Inc. (. 2 years ago on Google
    Naivas Mountain Mall is located strategically along Thika Super Highway making it easily accessible on your way from or to Nairobi city. The supermarket on the ground floor is well stocked with foodstuffs, processed consumables, electronics and electrical appliances, farm tools, power tools, household supplies and other diversified products. The mall also hosts a saloon, barbershop and spa, a health center, dispensing chemists as well as leading bank branches coupled with automated teller machines. There is an ample parking lot at the basement that securely takes care of your automobiles. Recommended shopping place!

  • 4/5 Pauline M. 1 year ago on Google
    The photo upload isn't the entrance to the supermarket. They always have fresh vegetables

  • 5/5 KUNCHO 1 year ago on Google
    Great customer care...fair prices...wonderful inside

  • 5/5 Audrey 1 year ago on Google
    Amazing supermarket 😌for me Naivas is actually outdoing itself at offering the best services especially the food market ones.Their deli and pastries are amazing I'd highly recommend red velvet muffins but they quickly sell out.Watch out for the orange tags it saves you money🌝 Friendly employees ☺️

  • 3/5 queen M. 2 years ago on Google
    Very spacious with a lot of products in all area,kitchen, bedroom, sitting room,car everything

  • 5/5 waweru c. 1 year ago on Google
    Naivas saves you money , the cleanliness of this mall and the supermarket is on another level visit this place for all your shopping ample parking available, but you have to pay for it of course


Call +254 20 2176819 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Salad bar
    • ✓️ Prepared foods
    • ✓️ Organic products
  • Recycling
    • ✓️ Light bulbs
    • ✓️ Plastic bags
    • ✓️ Glass bottles
    • ✓️ Plastic bottles
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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