1/5 Jason P. 4 years ago on Google
I
had
never
used
this
vet
clinic
before.
Our
family
cat
was
injured,
and
our
neighbors
shamba
boy
recommended
Small
Five
Vet
Clinic
in
Rongai.
I
checked
it
out
online
and
it
looked
good.
I
was
unable
to
take
the
cat
myself
as
we
had
a
death
in
the
family
and
had
to
travel.
I
called
Small
Five
and
explained
we
would
be
sending
someone
with
the
cat.
The
Neighbour’s
shamba
boy
agreed
to
take
the
cat
there
in
our
cat
carrier
for
a
small
fee.
When
he
arrived,
he
called
and
said
they
were
refusing
to
treat
the
cat!
So
I
called
Small
Five
and
they
said
I
owed
a
bill
which
would
have
to
be
paid
in
full
before
they
could
treat
my
cat.
How
can
I
have
a
bill
at
a
vet
clinic
I
have
never
even
been
to
I
asked?
So
apparently
our
neighbors
had
accrued
a
bill
there
and
when
they
saw
their
shamba
boy,
assumed
we
were
them.
So
I
figured
this
could
easily
be
explained.
But
I
was
wrong.
Apparently
they
must
not
keep
good
records
of
the
owners.
They
rudely
demanded
a
deposit
of
8k
before
they
would
even
look
at
our
cat
and
started
saying
the
cat
would
need
X-rays,
etc...
Now
I
was
concerned
that
we
would
be
upcharged
to
recoup
our
neighbors
debt,
so
I
declined
and
took
the
cat
to
Dr
Sanjay
in
Karen
on
Miotoni
Rd
instead.
Dr
Sanjay
was
amazing,
took
great
care
of
our
cat,
no
deposits,
polite
staff,
no
unnecessary
radiology
or
tests.
I
would
never
try
go
to
Small
Five
again
when
such
better
service
is
available
in
Karen
at
Rottcher
Veterinary
Surgery.
Ask
for
Dr
Sanjay!
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