Carrefour The Hub image

Carrefour The Hub

Hypermarket

😠 But Carrefour!!!! What is going on here !!! A teenage girl in a shopping cart. Not sanitary!! Not okay ... Let her ride the kiddie carts like other babies....lol...if this was a black kid though, that story would be different - would have been asked to get off so fast. Do better Carrefour! People often mention Carrefour, shopping, Karen, store, products, experience, items, service, wide, great,


Address

Nairobi, Kenya

Website

www.carrefour.ke

Contact

+254 800 221 322

Rating on Google Maps

4.60 (8.2K reviews)

Open on Google Maps

Working Hours

  • Thursday: 8β€―am to 10β€―pm
  • Friday: 8β€―am to 10β€―pm
  • Saturday: 8β€―am to 10β€―pm
  • Sunday: 8β€―am to 10β€―pm
  • Monday: 8β€―am to 10β€―pm
  • Tuesday: 8β€―am to 10β€―pm
  • Wednesday: 8β€―am to 10β€―pm

Featured Reviews


Frequently mentioned in reviews: Carrefour (26) shopping (25) Karen (15) store (14) products (13) experience (13) items (10) service (10) wide (9) great (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 mumbi m. 5 months ago on Google
    But Carrefour!!!! What is going on here !!! A teenage girl in a shopping cart. Not sanitary!! Not okay ... Let her ride the kiddie carts like other babies....lol...if this was a black kid though, that story would be different - would have been asked to get off so fast. Do better Carrefour!
    2 people found this review helpful πŸ‘

  • 5/5 David M. 1 year ago on Google
    Carrefour Karen is an excellent shopping destination in Nairobi, Kenya. Located in the popular Karen neighborhood, this Carrefour outlet offers a wide range of products and services that cater to the needs of shoppers from all walks of life. The store is spacious and well-lit, with wide aisles that make it easy to navigate and find what you're looking for. The shelves are stocked with a wide range of products, from fresh produce and groceries to electronics, household items, and more. One of the highlights of Carrefour Karen is its fresh food section, which offers a wide range of locally sourced produce and meats, as well as a variety of imported items. The bakery section is also worth a visit, with a wide range of freshly baked goods, including bread, pastries, and cakes. The staff at Carrefour Karen are friendly and helpful, always ready to assist with any questions or concerns you may have. The checkout process is efficient and well-organized, with multiple cashiers available to ensure that you don't have to wait in line for too long. Overall, Carrefour Karen is a great shopping destination for anyone looking for quality products at reasonable prices. With its wide range of products, friendly staff, and convenient location, it's definitely worth a visit for anyone in the area.
    1 person found this review helpful πŸ‘

  • 4/5 felix k. 1 year ago on Google
    All you need under one roof! Great shopping experience. Lot's of commodities to buy from this franchise which is situated in most urban centers around Nairobi, it's a huge facility with quick services and several working cashier areas. From animal products ( Beef, chicken, fish with several ranges of product's to choose from each) to clothing, home appliance, tools, fresh produce, entertainment products and even stuff for kid's. They also have an app where you scan and make direct payment making it easy and favourable which is very much convinient.
    1 person found this review helpful πŸ‘

  • 5/5 Jameson M. 2 years ago on Google
    A place where you meet your needs, carrefour is a shopping mall located in Karen in the premises known as The Hub. Is a place to be and place to enjoy with your family/loved ones. Come visit and experience the beautiful surrounding, thank you:)
    1 person found this review helpful πŸ‘

  • 5/5 BOSIBORI E. 1 year ago on Google
    Spacious, well-stocked and has great service!
    1 person found this review helpful πŸ‘

  • 5/5 Sereno E. 1 year ago on Google
    Huge store with everything and more of what you would be looking for in a supermarket. There food merket has fresh product everyday. You need to get a test there cooked foods they are just wow.
    1 person found this review helpful πŸ‘

  • 4/5 Patricia M. 7 months ago on Google
    Ample parking space. Great security. Enjoyed shopping here. It's spacious and beautiful.

  • 5/5 Prinn C. 1 year ago on Google
    Should be ur number one shopping center plus they have amazing deals on certain days and their services are great.....they would never miss any product you need

  • 5/5 Bradley K. 1 year ago on Google
    In my opinion, this is the only thing that hold the hub. If it weren't for this place the hub would have been our of business. Fully stocked I have tried this place for nearly two years and not once have I looked for something and haven't found it. Really nice service and fast checking out. Easy to find things you need without issues, so top tier to me. Like if you agree

  • 5/5 AFRICANO RWANDA T. 1 year ago on Google
    Event Organizer experienced in conceptualizing, creating and executing memorable events for our private & corporate clientele in Rwanda. In over 15years of experience We have mastered the art of curating customized events to each client’s need irrespective of the size or budget.

  • 5/5 Marilyn N. 11 months ago on Google
    Always a pleasure being here. However, they need to be sensitive to be provision of their priority lines at the check out especially to those with physical challenges. Also those cleaning the floors should keep vigil and determine the wet floors one can easy slip and fall when using a crutch.

  • 5/5 Ashley D. 8 months ago on Google
    Affordable with Great offers!! Helpful staff and Customer Care. It's surrounded by many other amenities, so you don't have to go far to get what your looking for.

  • 5/5 JOHN M. 10 months ago on Google
    This place is nice to relax. Great spaces you can sit and just enjoy some peace of mind. Great retail spaces too

  • 5/5 STEPHEN L. 11 months ago on Google
    Alot of parking for vehicles and plenty of personal space to move around friendly personal ready to assist I lost my way to shop and I was guided. convenient all you need is available

  • 5/5 Neill B. 7 months ago on Google
    Nice Mall. Had a visit to Burger King which we'd not done in a long time. Didn't know you can validate your parking for hour 2 if you've spent in Carrefour πŸ™„ It's a great place considering.

  • 5/5 Njeri M. 1 year ago on Google
    Last year when I was around I had not so good encounter with a few staff but alas! Alot has changed here, customer service is at top-notch, articulate to issues brought up by customers and above all very respectful. Keep up the good work team Carrefour - the Hub Karen.

  • 5/5 Sia S. 8 months ago on Google
    All your home needs are met here. Did I mention affordable prices. It's way much cheaper than other supermarkets within the same area. There is an alcohol also.

  • 5/5 Hubert K. 5 months ago on Google
    0h56m58s | ⚑ Flash 50% Sale ⚑ Chats Start New Chat  Chat 0  Chat 0Online Detailed review of Carrefour the hub Karen, Nairobi, Kenya Carrefour, located at The Hub Karen in Nairobi, Kenya, is a popular supermarket chain offering a wide range of products and services. Here is a detailed review of the Carrefour branch at The Hub Karen. The location of Carrefour at The Hub Karen is convenient and easily accessible. There is ample parking available, ensuring a hassle-free shopping experience. The store is well maintained and clean, creating a pleasant shopping environment for customers. The variety of products available at Carrefour is extensive. From fresh produce to household items, electronics, clothing, and even furniture, they have everything you need under one roof. The supermarket offers both local and international brands, catering to the diverse needs of customers. The layout of the store is well organized, making it easy to navigate through the aisles. The shelves are well-stocked and neatly arranged, making it effortless to locate the desired items. The store also regularly introduces new products, ensuring customers have access to the latest trends and innovations. One of the notable features of Carrefour at The Hub Karen is its competitive pricing. The supermarket offers value for money with frequent promotions and discounts on various products. They also have a loyalty program that rewards customers with points, which can be redeemed for future purchases. The customer service at Carrefour is commendable. The staff members are friendly, knowledgeable, and always willing to assist customers. Whether it's finding a specific product or understanding the details of an offer, the employees are always ready to help, ensuring a pleasant shopping experience. In terms of convenience, Carrefour provides additional services such as home delivery and online shopping. Customers can place their orders through the Carrefour website or mobile app and have them delivered to their doorstep. This service is especially useful for those who prefer to shop from the comfort of their homes. However, one drawback of Carrefour at The Hub Karen is that during peak hours, especially on weekends, the store tends to get crowded. This can make the shopping experience a bit hectic and time-consuming. It is advisable to plan your visit accordingly to avoid the rush. Overall, Carrefour at The Hub Karen is an excellent supermarket offering a wide range of products, competitive prices, and exceptional customer service. Whether you are looking for weekly groceries, household items, or electronics, Carrefour has you covered. However, it is recommended to visit during non-peak hours to have a more relaxed shopping experience.

  • 4/5 Amandeep S. 5 months ago on Google
    Huge shopping experience, everything under one roof and loads of selection. Best thing is that everything is always super fresh

  • 1/5 Mary J. 7 months ago on Google
    I should have given this store a zero rating if there was that option. Invest some money and train your security, or hire professionals. These mediocrity you've hired are gradually are will eventually bring you down

  • 4/5 Derek D. 5 months ago on Google
    Much nicer than any of the other stores. Just as noisy tho. Do not understand why shops assume we like the music they impose on shoppers. It needs to be neutral and soft. But I am wasting my time mentioning this they never listen anyway.

  • 5/5 sharon i. 3 months ago on Google New
    No 1 shopping supermarket in Nairobi with great discounts and services. The Christmas eve was amazing.... Waiting for whatever is in store for new years eve

  • 5/5 Weya J. 5 months ago on Google
    It's an exquisite shopping mall with excellent shops, supermarket and children play area

  • 5/5 Edwin 4 months ago on Google
    Carrefour being one of the largest retail shops in Kenya (guess 2nd) also have a vert great shopping space and experience at The Hub , Karen They offer its customers more than just shopping- more of an experience with great value packs and a combination of discount offers.

  • 4/5 Bob O. 1 year ago on Google
    Spectacular, services provided from kids to middle-aged, adults to senior Varieties of products and a serene environment

  • 4/5 Ronnie R. 2 years ago on Google
    Great shopping experience

  • 4/5 Florence E. 2 years ago on Google
    Most of products and services here are really very good. The mall has the best prices on goods they offer and their service delivery is very good. Ambience is just perfect. Open spaces for kids to play and for lovers of photography, this is where it goes down. There's a fish pond behind the building which is so so nice. Gym available.

  • 1/5 edna o. 2 years ago on Google
    Its a friendly store with disciplined employees ready to help and serve you. I love the spacious setup in it. It's simply perfect.

  • 5/5 Betty S. 2 years ago on Google
    Love love the Carrefour at the hub. Love the clothes section and the utensils area.

  • 5/5 Isaiah O. 2 years ago on Google
    Alot of parking and the machine work fine

  • 5/5 Yula K. 2 years ago on Google
    Just ask great shopping experience. They have all and more than what you need

  • 5/5 mp L. 2 years ago on Google
    Carrefour Kenya love you guys. Good and perfect customer experience. They are ready and willing to serve you diligently. They're loaded with all variety of shopping items. Just pay a visit and you shall smile no doubt

  • 5/5 Oke O. 2 years ago on Google
    Your one stop shop for all your needs. Beautiful and large environment that accommodates children for their car racing, there's a stream with natural vegetation at the back. I took some pictures here

  • 4/5 Eric K. 1 year ago on Google
    1st off they have Zip lining 😁 in the mall day & night 😏. Lots of international store brands to get your shopping done. Variety of great restaurants. Good parking. Arcades for the kids. It's big, just take a walk in. Security is good. Humans are well behaved & the air is breathable. One more reason to love Nairobi.

  • 3/5 Francis N. 1 year ago on Google
    A day like today when it's a holiday the manager needs to add more cashiers. Sometimes you can stand for an hour waiting on the line. If you visit western world like America, Canada UK cashiers work while standing to make them faster while serving customers. Working while you're sitting makes you lazy.

  • 5/5 Eunice W. 1 year ago on Google
    Affordable prices, awesome weekends deals.. it's a pocket friendly hypermarket. The only issue is the mandazi they are not soft and easy on the mouth.

  • 5/5 Shaban M. 1 year ago on Google
    You need it,they have got it.

  • 5/5 eugene n. 1 year ago on Google
    It was an amazing place,you can almost get anything from there a true one stop shop πŸ˜‚

  • 4/5 Mr. John Njoroge K. 1 year ago on Google
    There is ample space. You get to do your shopping at your own comfort. Everything is affordable and the before and after service is commendable. Love the place.

  • 4/5 Abigael S. 1 year ago on Google
    A clean,serene place for shopping,relaxing,eating out and children playing. There's a short zipline and water jumps for adventurous adults. A variety if kids play items. A health facility for kids,several eateries, cloth shops and a supemarket.

  • 5/5 Anita M. 1 year ago on Google
    Everything under one roof. I mean everything! The staff are very friendly and at your service. The only supermarket where you get to eat inside while shopping and pay after you're done shopping and full. ☺️ Food is very fresh and yummy! Very spacious and air-conditioned.

  • 5/5 Nery O. 2 years ago on Google
    Solid store, has all the items you need, and then some. They always have one sale or another going on each week, making it the best grocery store for bargain shoppers. They have a wide selection of items, a logical return policy on items that qualify, and probably the best prices available - when compared to other grocery stores. I've found that they have a better selection than the Junction Carrefour, at least, so it's also my preferred store within the chain.

  • 5/5 Ignacio H. 1 year ago on Google
    What can be said about Carrefour? It never disappoints. The one at the hub is no exception. Liquor store, bakery, fresh vegetables, appliances and excellent customer service. And their home delivery through their carrefour app is very reliable.


Call +254 800 221 322 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Credit cards
  • Recycling
    • βœ“οΈ Batteries
    • βœ“οΈ Metal cans
    • βœ“οΈ Light bulbs
    • βœ“οΈ Plastic bags
    • βœ“οΈ Glass bottles
    • βœ“οΈ Plastic bottles
  • Accessibility
    • βœ“οΈ Wheelchair-accessible lift
    • βœ“οΈ Wheelchair-accessible car park
    • βœ“οΈ Wheelchair-accessible entrance
  • Service options
    • βœ“οΈ Delivery
    • βœ“οΈ In-store pick-up
    • βœ“οΈ In-store shopping
    • βœ“οΈ Same-day delivery
    • βœ“οΈ No-contact delivery

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