Carrefour Junction image

Carrefour Junction

Hypermarket

πŸ‘πŸ‘ Was so much happy 😊 to see how accessible β™Ώ the place is Wheelchairs parking and entrance βœ… Safety dividers βœ…. Temperature check βœ…. Masks wearing compulsory during this period of Covid-19. Large parking lot that accommodates a number of customers. While in the hypermarket it's easy to ge... People often mention Carrefour, shopping, items, mall, parking, Junction, products, staff, good, time,


Address

The Junction Mall, Ngong Rd, Nairobi, Kenya

Website

www.carrefour.ke

Contact

+254 800 221 322

Rating on Google Maps

4.50 (6.3K reviews)

Open on Google Maps

Working Hours

  • Thursday: 8β€―am to 10:30β€―pm
  • Friday: 8β€―am to 10:30β€―pm
  • Saturday: 8β€―am to 10:30β€―pm
  • Sunday: 8β€―am to 10:30β€―pm
  • Monday: 8β€―am to 10:30β€―pm
  • Tuesday: 8β€―am to 10:30β€―pm
  • Wednesday: 8β€―am to 10:30β€―pm

Featured Reviews


Frequently mentioned in reviews: Carrefour (25) shopping (17) items (11) mall (11) parking (10) Junction (10) products (10) staff (9) good (9) time (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Zuhra A L. 2 years ago on Google
    Was so much happy 😊 to see how accessible β™Ώ the place is Wheelchairs parking and entrance βœ… Safety dividers βœ…. Temperature check βœ…. Masks wearing compulsory during this period of Covid-19. Large parking lot that accommodates a number of customers. While in the hypermarket it's easy to get goods due to there nice display and arrangements. Pocket friendly prices with a backery and fresh vegetables too. Security is up-to-date with friendly staff. Last and not least aplace to relax outside weather for dining or waiting for your cab. The place is cool and serene with trees planted in. I just loved staying there. Highly recommend Carrefour junction for shopping out door dining with family.
    3 people found this review helpful πŸ‘

  • 1/5 Mary 2 years ago on Google
    What a shock! So so bad. I could not wait to visit the Carrefour in Kenya. I was with two (black) English and Canadian children . One 2 years old. One 5. Joseph the security guide stopped us asking for the masks for the kids. I had no idea masks for kids were required as we had been to many places, supermarkets included without masks for them. We were surprised to see two white children much older being authorized to enter without any mask. The mother was strong headed and told me that UNICEF had said that masks should not be required for young children. But well the fact that her kids were white made me feel really sad. What does it mean?? Explain me. I would really like to understand. So of course it was the entrance of the shopping centre not the entrance of Carrefour but I guess Carrefour is asking the same no???
    2 people found this review helpful πŸ‘

  • 4/5 Mostafa Shehata [ LIFE RANGER ]. 2 years ago on Google
    a littel bit unorganized, but it has more items than the one in sarit or 2rivers, always crowded
    2 people found this review helpful πŸ‘

  • 4/5 Nyambura N. 8 months ago on Google
    Carrefour junction liquor stores 😎 this is for alcohol lovers πŸ€“ if u have a party or chilling at home and u want takeout drinks this is the place. They have all varieties good prices too .I usually order online but this time I went and I was impressed I had to review that department 😌
    2 people found this review helpful πŸ‘

  • 5/5 William W. 9 months ago on Google
    I recently had the pleasure of visiting Carrefour Junction Mall, and I must say it exceeded my expectations as a shopping destination. This sprawling mall, located at the heart of the city, offers a wide range of amenities and an impressive selection of stores that cater to every shopper's needs. One of the standout features of Carrefour Junction Mall is its size. It is an expansive complex that houses numerous retail outlets, restaurants, and entertainment options, providing a one-stop destination for all your shopping desires. The mall is beautifully designed with spacious walkways, well-lit areas, and comfortable seating spaces, creating a pleasant ambiance for visitors. The anchor store of Carrefour Junction Mall is, of course, Carrefour, which is renowned for its quality products and reasonable prices. This hypermarket offers a vast selection of groceries, fresh produce, household items, electronics, and more. The well-organized layout makes it easy to navigate, and the staff is always ready to assist shoppers. I found the prices to be competitive, and the variety of products available was impressive. Apart from Carrefour, the mall hosts a wide range of stores, from high-end fashion brands to popular electronics outlets and everything in between. Whether you're in the mood for fashion, accessories, home decor, or gadgets, you'll find a store that caters to your taste and budget. The mall also houses a dedicated section for local artisans and entrepreneurs, showcasing unique and handmade products, which adds a delightful touch to the shopping experience. When it comes to dining options, Carrefour Junction Mall truly shines. The food court offers a diverse range of cuisines, including both local and international flavors. From fast food chains to upscale restaurants, there is something to satisfy every craving. I particularly enjoyed the variety of options available and the excellent quality of the food served. For entertainment, the mall features a modern multiplex cinema, where you can catch the latest blockbuster movies. It's a great way to unwind after a long day of shopping or enjoy some quality time with friends and family. Additionally, there are arcade centers and play areas for kids, ensuring that everyone in the family can have a good time. Another aspect worth mentioning is the ample parking space available at Carrefour Junction Mall. I found it convenient to park my vehicle without any hassle, and the security measures in place provided peace of mind. The mall also pays attention to customer service, as the staff members were courteous, knowledgeable, and always ready to assist. They were readily available to answer any queries or offer recommendations, which enhanced the overall shopping experience. In conclusion, Carrefour Junction Mall is a shopper's paradise that offers an extensive selection of stores, a pleasant shopping environment, excellent dining options, and entertainment facilities. Whether you're looking for a specific product, want to explore the latest fashion trends, or simply enjoy a day out with your loved ones, this mall has it all. I highly recommend visiting Carrefour Junction Mall for a memorable and satisfying shopping experience.
    1 person found this review helpful πŸ‘

  • 3/5 Richard C. 5 months ago on Google
    Nicely laid out shop, helpful staff. Carrefour remain the only supermarket that will not give you a used box to pack your shopping (which is most unhelpful if you are going bush like me back to the lodge. It also shows the whole money over satisfaction mentality of the company unfortunately. Anyway if you need a box you are better off with the others, whom are more than happy to help.
    1 person found this review helpful πŸ‘

  • 5/5 revival 9 months ago on Google
    My wife Ronda loves to shop at the grocery store. With an excellent meat department where you can find fresh fish and seafood, the butchers for help and they will provide you with the best cuts of beef. The produce department is able to get grade "A" quality fruits and vegetables. My wife is a chef and has the highest standards for the ingredients she puts in her creations. Her high standards are Β based on "measurable attributes such as size, color, texture, density, as well as the "presentation" of the meats, fruits, and vegetables. When she does not have time to bake she is impressed with the quality of the bake goods, she wants the wet and dry ingredients, leavening agents, flavorings, heat, and baking methods mixed by the baker with the most important ingredient of all, the bakers love and pride the put in every creation. If you need help, you will find the staff and management ready and willing to assist you. Enjoy your shopping experience!
    1 person found this review helpful πŸ‘

  • 4/5 Justin M. 2 years ago on Google
    Very well stocked. You will easily find all the regular essentials you need here and more. The tills are many making the lines at the counters relatively short (depending on the time and day if the week) the prices aren't too steep but then again it is Carrefour so they aren't exactly cheap either.
    1 person found this review helpful πŸ‘

  • 2/5 M O. 1 year ago on Google
    In comparison to the carrefour In Abidjan, this one has really dropped the ball. The store generally has everything you need, I wish they had a few more imported products. The staff here are very rude and unfriendly, they barely want to work. The bakery has soggy tarts on display that they’re willing to sell ( thankful I noted this before I paid). Staff and security follow you around the store on the quick assumption that everyone wants to shoplift, you can’t shop in peace! The customer service here is pathetic, they refused to trade my old shopping bags as they said they do. I hope they upgrade their payment systems to the tap and go model.
    1 person found this review helpful πŸ‘

  • 5/5 oliver k. 1 year ago on Google
    Excellent selection of long handle dust pan as its a mega super market from groceries, household goods, electronic , home improvement tools ,school supplies and many more πŸ˜€
    1 person found this review helpful πŸ‘

  • 2/5 Pia M. 1 year ago on Google
    Nice deals but very poor customer services. The products were not delivered on time, delays were not communicated at all and finally two out of three products that were delivered were not what we had ordered. Getting the correct product is still work in progress and the call center is not of any help. We always have to go all the way to carrefour supermarket where we ordered from to follow up on the mess πŸ™Œ This is not how we were planning to spend our leave days.
    1 person found this review helpful πŸ‘

  • 5/5 Terrie 2. 4 years ago on Google
    Wide variety of foods eg. Friuts, veggies, snacks and butchery. It has all sorts of stuff necessary for a house. It is a supermarket.
    1 person found this review helpful πŸ‘

  • 5/5 Veronica's T. 7 months ago on Google
    Well planned, has a supermarket Incase you want to get groceries, a food court, a cinema for movies and different choices of cafe's. Incase you want to bask in the sun there's an open courtyard you can sit within. Lots of parking too. Incase you prefer to commute there's a bus stop that's easily accessible nearby.

  • 5/5 linah B. 10 months ago on Google
    I call Carrefour an international supermarket since it has So many types of products not only local but you can find Chinese, Italian, Indian etc. It always have special offers both on food, non food and electronics.

  • 2/5 Faith K. 9 months ago on Google
    Today, I had the worst experience. The trolleys' wheel came off and all my grocery spilled over. My eggs broke. But no refund for the broken eggs as told at customer service. Thanks to the customers who helped me put back the rest of the grocery. Pls have your trolleys well maintained.

  • 1/5 abigael n. 9 months ago on Google
    Today I had a terrible experience at Carrefour junction mall. I overpaid for the items I had purchased and the cashier advised me to go and get an item costing the exact extra amount. I dashed and selected an item and came back to the same cashier ( where there was no queue) only for her to say in a rude way β€œ you have to queue at the other counter because it is a company rule” So I wondered what company rule states that I should queue at the counter where the cashier has no idea of what had transpired . It was such a sickening cheap attitude 😣 making me waste time for nothing. I was served by one called Purity Musyoki Customer care was not of much help.

  • 5/5 just p. 1 year ago on Google
    You'll definitely love it here. Huge Mall with anything and everything you can think of, clothes stores, ice cream stands, best of the best brands. Make-up shops, herbal chemist, bookshops, coffee shops and most importantly a huge parking.

  • 4/5 Daniel M. 7 months ago on Google
    It's quite a big and trendy supermarket well stocked with a variety of exotic foodstuffs and other household items. Carrefour Junction is definitely a one stop shopping place for all your household and food stuff needs literally. Also the staff are quite friendly and courteous to deal with. Carrefour Junction is also popular with tourists, foreigners and usually attracts a trendy crowd especially on weekends. I would recommend stopping by for your shopping πŸ›

  • 3/5 Tammy D. 1 year ago on Google
    The prices and selection are good. Not the most family friendly place for us though due to the music played and certain items sold at all checkouts.

  • 5/5 James M. 7 months ago on Google
    Great variety of merchandise. Staff are very friendly and helpful. Checkout is OK but could be better.

  • 1/5 Dekim c. 8 months ago on Google
    Useless....never seen mindless crew like your customer care. I requested for a proforma invoice and even explained to them in details what it is. But imagine no one understood anything. Alice and your fellow customer non care....we still waiting for the proforma invoice.

  • 4/5 Daniel O. 5 months ago on Google
    Great stock. Great location. Ample parking. Great wheelchair access. Lots of eateries to choose from.

  • 5/5 Bonface N. 3 months ago on Google New
    On the new year All decorated na fun day

  • 4/5 Martin N. 5 months ago on Google
    Very nice place to shop. There's so many shops and the washrooms are ever clean. Liked It.

  • 5/5 Malibu I. 1 year ago on Google
    The aisles are easy to navigate. Multiple options for a lot of consumer products . Friendly staff. Could you reintroduce the lay away payment option for electronics?

  • 4/5 George A. 1 year ago on Google
    To wanted to replace my broken blender after many years, I bought this blender + mill at the Junction Mall Carrefour only to return it a few days later because it couldn't blend or mill, the two jobs it was made for! On the returning day I cynically rehearsed how harsh I was going to be if they refused to take it back and refund my money. At the customer care desk I was easily disarmed by two helping hands and four listening ears. I got a full refund with almost no questions asked. Von need to look into this appliance's design.

  • 5/5 Anisia M. 1 year ago on Google
    Good ambience, clean and sufficient tellers at the checkout counter. No one doesn’t have to spend time there. This branch has also upped the game in terms of range of products. And finally staff are very cordial

  • 5/5 Leah N. 1 year ago on Google
    It was a nice place located at junction mall.. Good parking space and a wide assortment of goods, great offers on electronics

  • 4/5 Lucy N. 1 year ago on Google
    A great shopping stop - good quality products, enough and safe parking

  • 4/5 Samora O. 1 year ago on Google
    As good as any other Carrefour supermarket.. Convenient and safe parking though not easily available as there is a high number of customers always. You will need to pay for parking

  • 5/5 Adekunle Olumide R. 1 year ago on Google
    Superb place, my best place for shopping everything

  • 5/5 Vanessa M. 1 year ago on Google
    My neighbourhood mall. It has everything I need. Peanut butter, home, fresh groceries and more. Open till late and unlike other supermarkets, I have to give it to Carrefour for pricing their items correctly. No surprises at the till.

  • 3/5 James M. 1 year ago on Google
    Nice supermarket well stocked with household items and foodstuffs. The only downside is they don't have small packing bags for customers who buy small items. I purchased shoe cream and shoe brush and I had to carry the two items without package bag even one for sale since the ones they have are the large ones. I requested if they had an old newspaper to cover the items but they didn't have any options other than I carry the items like that.

  • 5/5 Shaan S. 1 year ago on Google
    One of the best range of goods I have seen at affordable prices. Loved the freshly squeezed juices and the deli goods. Well laid out. Could do with signs above as to what's in the aisles though.

  • 5/5 Michael M. 2 years ago on Google
    Spacious Megastore. Pretty good arrangement of the aisles, very spacious, gives one peace of mind while shopping. Can be a bit crowed over the weekends and holidays The store has every household item that one can be looking for. Staff are friendly and ready to assist. The alcohol section is neatly tucked in at the corner, you can easily miss to see it.

  • 5/5 Rosebell m. 1 year ago on Google
    Best experience ever. Had my 3yr old with me and she was attracted to every colorful thing ..but I was provided with a helper all through . It made slot of things easier

  • 4/5 Rose B. 2 years ago on Google
    Good area as there is no other supermarket nearby..probably u will find almost everything .they have good pricing..the customer service is good πŸ‘..

  • 1/5 Testeve N. 2 years ago on Google
    Avoid Carrefour appliances!!! I bought here my blender, they tested the motor it was okay, when i reach home, the jar is licking fluids from the bottom. I went back to exchange, they gave me another brand, they tested the motor, and the jar and it was okay, when i reach home i try to blend my juice, the motor only works for like 3minutes and turns itself off ..... I am frustrated by the appliances at this place. Am heavily pregnant and i can't keep going back to the mall just to exchange blender for the 2nd time, Soo frustrating. Now am even worried more because i also got my fridge there, and am just scared it might fail one day and this is not something you would carry easily back to the store like a blender. Avoid Carrefour appliances my advice!!

  • 5/5 Joseph W. 2 years ago on Google
    Everything you need is available, including an instore liquor store that's fully stocked

  • 5/5 jenipher s. 2 years ago on Google
    I love everything about it. Good promotion, good customer service. Please guy's go and see amazing offer and nice prices of goods.


Call +254 800 221 322 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Credit cards
  • Recycling
    • βœ“οΈ Batteries
    • βœ“οΈ Metal cans
    • βœ“οΈ Light bulbs
    • βœ“οΈ Plastic bags
    • βœ“οΈ Glass bottles
    • βœ“οΈ Plastic bottles
  • Accessibility
    • βœ“οΈ Wheelchair-accessible car park
    • βœ“οΈ Wheelchair-accessible entrance
  • Service options
    • βœ“οΈ Delivery
    • βœ“οΈ In-store pick-up
    • βœ“οΈ In-store shopping
    • βœ“οΈ Same-day delivery
    • βœ“οΈ No-contact delivery

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