Naivas Supermarket-Umoja image

Naivas Supermarket-Umoja

General store

👍 Easily accessible along Spine Road. Easy to recognise with outstanding display of its name. Ample and free parking. Diverse array of items on supply, from fresh greens, other foodstuff, to stationery and ectronics- you name it. The passageways are however busy, and comfortably allows only one trolle... People often mention supermarket, Naivas, parking, shopping, staff, friendly, shop, good, customer, items,


Address

Kayole Spine Road, Nairobi, Kenya

Contact

+254 20 2585914

Rating on Google Maps

4.40 (921 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 8:30 pm
  • Friday: 8 am to 8:30 pm
  • Saturday: 8 am to 8:30 pm
  • Sunday: 8 am to 8:30 pm
  • Monday: 8 am to 8:30 pm
  • Tuesday: 8 am to 8:30 pm
  • Wednesday: 8 am to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: supermarket (11) Naivas (11) parking (10) shopping (9) staff (8) friendly (8) shop (7) good (7) customer (7) items (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 stephen o. 1 year ago on Google
    Easily accessible along Spine Road. Easy to recognise with outstanding display of its name. Ample and free parking. Diverse array of items on supply, from fresh greens, other foodstuff, to stationery and ectronics- you name it. The passageways are however busy, and comfortably allows only one trolley at a time. Also, can get really busy in the evenings and on the weekend late afternoons, so plan to shop in other hour brackets if you target avoiding delays on queue.
    2 people found this review helpful 👍

  • 4/5 cedlz 1 year ago on Google
    Seems to have an issue with stocking.. I suppose its the current economic problems worsened by currency issues.. however it is a nice supermarket and seems a busy running branch.. there is adequate parking space all around including as a long the shoulders of the road running alongside..
    1 person found this review helpful 👍

  • 5/5 Paul M. 1 year ago on Google
    My convenient supermarket, you can get almost everything; however, the small parking space might inconvenience you if you come with your car.
    1 person found this review helpful 👍

  • 4/5 Patric K. 2 years ago on Google
    Great location. They should make fresh hotdogs though
    1 person found this review helpful 👍

  • 3/5 Cliff J. 1 year ago on Google
    They don't have 5kg Sugar of any brand. They also don't have an array of Coffee products. The selection of Tea leaves is limited. Their bread is freshly prepared unless it overstays on the shelf. Overall good place. It's clean, good air flow, courteous staff and an enabling environment to shop say for a few missing variety of items that you'd have to shop at the Naivas Food Market in Donholm. For Umoja and its environs, this will definitely do. Downside is that this is not a place to buy healthy food. 90% of food here are refined carbs, sodas, seed oils, Ice creams and the likes. Thanks.
    1 person found this review helpful 👍

  • 5/5 Anne M. 1 year ago on Google
    We found everything we needed. Excellent customer service! My Tip: Display along the flesh ginger about its benefits and sell best. Ginger, Garlic (and any kind of Onion), while taken together with Cinnamon do highly help reduce both the blood sugar in the blood and even lower the blood pressure (BP). Thank God, amen. ~~~Anne
    1 person found this review helpful 👍

  • 4/5 Abuka C. 1 year ago on Google
    It's a good place for shopping house holds and food staffs
    1 person found this review helpful 👍

  • 4/5 Benfridah K. 1 year ago on Google
    Accessible location. Free parking lot, most goods available, friendly and satisfying customer service. Loved it
    1 person found this review helpful 👍

  • 5/5 Mahmud F. 10 months ago on Google
    Naivas Supermarket Umoja is a popular supermarket located in the eastern part of Nairobi, Kenya. It is part of the Naivas chain of supermarkets, which is one of the largest supermarket chains in Kenya. Naivas Umoja offers a wide array of products ranging from groceries, fresh produce, household items, electronics, and other consumer goods. The supermarket has a spacious interior, well-stocked shelves, and modern amenities that make it a comfortable place to shop. The supermarket also has a bakery section that sells fresh bread, cakes, and pastries. The staff at Naivas Supermarket Umoja are friendly, helpful, and always available to assist customers with any questions or needs they may have. The supermarket is open every day from early morning till late at night, providing convenience to residents of Umoja and the surrounding areas.

  • 5/5 Nicholas M. 3 months ago on Google New
    Great shopping experience and customer friendly to all kinds of people.

  • 3/5 Ole M. 8 months ago on Google
    One stop shop, friendly staff and ample parking

  • 3/5 Harriet O. 6 months ago on Google
    Its not really nice compared to other Naivas. It needs some interior decoration and also organizations. Apart from that, its a nice supermarket within your home.

  • 5/5 Norah 7 months ago on Google
    The staff is very hospitable and great if you need any assistance. The cashiers are also fast in serving customers.

  • 5/5 Man with no destination V. 6 months ago on Google
    Very nice 👍 staff very friendly and respectful I recommend it to ALL

  • 5/5 Kennedy G. 5 months ago on Google
    Nice shopping experience, they have cooked food at least.

  • 4/5 Derrick D. 5 months ago on Google
    A cool and peaceful shopping experience. Extra parking space so customers don't struggle finding a spot

  • 3/5 Bosaya S. 6 months ago on Google
    It's good place to shop but I have had an experience with bad customer care from some of the staff treating customers rudely.

  • 5/5 Loise A. 4 months ago on Google
    Great place to shop. Has a variety of goods.

  • 1/5 Emmanuel J. 2 months ago on Google New
    I bought rice branded "pishori" but the taste was the worst I've ever tasted from any rice. I couldn't finish that packet. Another day, they sold me a faulty clock that frequently delays even after changing batteries. Don't be fooled by their brand name.

  • 4/5 Ben M. 2 months ago on Google New
    It's super close to where I live so it's extremely convenient and the service is excellent.

  • 5/5 Joseph M. 4 months ago on Google
    Naivas Supermarket in Umoja offers a good variety of products. Supermarkets often aim to cater to diverse customer needs, providing a wide range of items for convenience and choice.

  • 3/5 john w. 3 months ago on Google New
    Well organised and goods readily available...the only problem is their parking is small

  • 5/5 Winnie O. 10 months ago on Google
    It's a nice supermarket

  • 5/5 Owen A. 11 months ago on Google
    Does this place even need a review? I think its too good for that. Don't get me wrong, there are so many advantages to shopping here including: Proximity to the road which is a plus for pedestrian shoppers, parking space for drivers and incase you find parking a headache, there are private security personnel willing to assist you which means the parking lot is secure. Inside, there is excellent customer service[like any other Naivas outlet] not to mention 24hr security surveillance through generously and strategically mounted CCTVs. All these come together to provide an excellent shopping experience on top of all you get from Naivas as a brand.

  • 4/5 onesmus n. 7 months ago on Google
    Their display very well thought and clean environment, quick customer service. Employees on uniform identification.

  • 5/5 Bravo A. 1 year ago on Google
    They offer top notch services and the products sold there are of high quality.

  • 5/5 Christopher K. 1 year ago on Google
    Lovely place to get all your groceries. Very friendly staff

  • 3/5 Ian M. 1 year ago on Google
    Needs more cashiers , the queues can become quite long and at that time their could be only half of the number of cashier operating

  • 5/5 djnatty r. 1 year ago on Google
    Store was packed withbstuff and staff willing to answer questions

  • 3/5 Renato G. 1 year ago on Google
    Naivas is headquartered in Nairobi, with retail outlets in many urban centres in the country. In July 2018, the company hired Andreas von Paleske, as an advisor to assist the business with its strategy and operations. This culminated in bringing African private equity firm Amethis on board for a minority stake. At that time, Naivas Limited maintained 47 stores in Kenya. The supermarket chain opened its 53rd store in Kenya in July 2019 at Rongai, Nakuru County, with plans to open two more, the same year.

  • 3/5 Mugambi D. 1 year ago on Google
    Try having a dedicated 'quick cash counter' for those with less than 5 items.

  • 5/5 gabriel s. 1 year ago on Google
    This is where I do my shopping and like the place. They have friendly security. Everything looking for you can get it. Their price are pocket friendly and they also offer discounts on some goods

  • 5/5 Janet G. 1 year ago on Google
    End month you will find they have some items out of stock reason given late supplies. Purchasing dept pull up your socks

  • 5/5 Mike N. 1 year ago on Google
    Great selection of just about everything including food deli section to pick up cooked meals.

  • 4/5 James N. 1 year ago on Google
    It's a nice supermarket to do your shopping. One will find most home commodities which prices are slightly lower than others malls

  • 4/5 Jane M. 1 year ago on Google
    Was fun shopping there,got everything I needed, easy access to taxis,close proximity to the road👍

  • 3/5 Vasachie M. 1 year ago on Google
    It's congested, very minimal space for queueing during payment. Parking is available but not for many cars But all in all the services are good


Call +254 20 2585914 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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