Imagine Care Limited image

Imagine Care Limited

Bar โ€ข Public health department โ€ข Cleaners โ€ข House cleaning service โ€ข Pest control service โ€ข Carpet cleaning service โ€ข Sanitation service โ€ข Hygiene station

๐Ÿ˜  Donโ€™t use this place for mold removal, they canโ€™t get even simple jobs done and are dishonest when following up. They sent a technician who scrubbed a chemical onto our wooden cabinet. When he left, he said the smell of the chemical would fade after a couple of hours - when it did, mold was still pr... People often mention mold, company, service,


Address

Nairobi, Kenya

Website

www.imaginecare.co.ke

Contact

+254 789 231328

Rating on Google Maps

4.70 (286 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: mold (7) company (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Habib El M. 10 months ago on Google
    Donโ€™t use this place for mold removal, they canโ€™t get even simple jobs done and are dishonest when following up. They sent a technician who scrubbed a chemical onto our wooden cabinet. When he left, he said the smell of the chemical would fade after a couple of hours - when it did, mold was still present and its smell as strong as it was before the โ€œtreatmentโ€. Live mold has continued to grow throughout. The company is refusing to come back and do the job properly despite advertising a 60-day warranty. They insist the photos shared only show โ€œdead mold cellsโ€, but the fact that the smell is the same as previously and live mold has continued to grow clearly contradicts this. Iโ€™ve effectively paid money to have someone come and rub a chemical onto our cabinet, ruining the paint and having no impact on the mold. As a bonus, the technician also used pen to permanently mark our kitchen drawers to remember how to put them back. Overall, a deeply unprofessional and unserious company.
    7 people found this review helpful ๐Ÿ‘

  • 1/5 Damien D. 2 years ago on Google
    I have paid my order and never received the goods. This company is not fair at all and They have to proceed to the reimbursement (18 028,00 KES) because they never sent the products. Absolutely not reliable and lying. Such a shame; Damien Deslandes
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Stellah D. 1 year ago on Google
    Professional service. I phoned to ask them to deal with Bedbugs this morning and by 9am a charming gentleman was at my property sorting out my problem. (It may be that they already had someone in the area but, even so, excellent service). I was advised that if the bedbugs will be seen before 60 days, they would repeat the procedure at no extra cost, but it wasn't necessary as the treatment worked first time. Wouldn't hesitate to recommend and will use them again myself should the need arise.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 shem k. 7 months ago on Google
    Dont buy from them. I ordered fludora fusion of 250g, i paid for it and they force you to take 100g. They are conmen. Dont loose your money
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Rephie A. 1 year ago on Google
    Services done on time. Very professional. A caring cleaning company indeed. I highly recommend them for all your cleaning and pest control services.

  • 5/5 jackson r. 1 year ago on Google
    Pests need professional help. I had not seen bugs in my entire life . I freaked out but got help from imagine care . Their professionalism is above board. I have to commend them for the good work they did.

  • 5/5 Ustadh Ochieng M. 1 year ago on Google
    You guys did me great.. I would recommend you to my friends and foe all the time. Keep it up!

  • 5/5 Martha M. 1 year ago on Google
    I liked your service, your service was more than my expectations.

  • 1/5 Centy M. 1 year ago on Google
    Ineffective snail control solution. I bought the solution from this guys and it was ineffective, despite mixing as per the sticker on the container, and spraying multiple times on my garden, the snails still keep moving around. They delete negative and honest reviews from their website to portray a fake impression that it works. The least you could do Imagine_care, is own up and improve on the products you sale, instead of ignoring and deleting feedback from disappointed customers.

  • 5/5 MICHAEL G. 1 year ago on Google
    Great, time keeping, neat work and a very good preparation ๐Ÿ‘๐Ÿ‘

  • 5/5 Nafuu A. 1 year ago on Google
    Imagine care, your service is a sure bet. I was satisfied.

  • 5/5 Kelvin M. 1 year ago on Google
    Perfect work done and am still in touch

  • 5/5 Greg W. 3 years ago on Google
    Very delighted with the excellent service. The technicians were very friendly and professional, and they did a great job. I had a severe ant infestation in my compound and they sorted us out very effectively. I highly recommend this company and their services.

  • 5/5 Caroline N. 7 months ago on Google
    I bought Advion from them and was quite skeptical. However due to the great reviews,I went ahead and bought it later. Months later,no sign of any tiny cockroaches in my house. Am greatful.

  • 1/5 Gesa S. 6 months ago on Google
    I want to warn everyone about this company. Donโ€™t use it. Our matress had mold. They soaked it with water which was pouring out (and still is) and they destroyed the surface of the matress by excessive rubbing. They did not offer a solution for the soaked and damaged matress and hung up on the phone. Worst company I have ever been in touch with.


Call +254 789 231328 Open on Google Maps

Amenities


  • Payments
    • โœ“๏ธ Credit cards
  • Accessibility
    • โœ“๏ธ Wheelchair-accessible car park
    • โœ“๏ธ Wheelchair-accessible entrance
  • Service options
    • โœ“๏ธ Delivery
    • โœ“๏ธ In-store pick-up
    • โœ“๏ธ On-site services
    • โœ“๏ธ Online estimates
    • โœ“๏ธ In-store shopping
    • โœ“๏ธ Same-day delivery

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