Featured Reviews


Frequently mentioned in reviews: staff (18) good (16) hotel (14) clean (12) room (9) stay (9) rooms (8) Rooms (6) polite (6) service (6)
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  • 2/5 Rajiv k. 5 months ago on Google
    Basically it's a loud Club with rooms. Very loud music even the room windows were shaking. Rooms are very old and in need of a urgent makeover. Food was gr8 but very costly. Staff was very polite. After changing 3 rooms with dampness smell, intercom not working,tv and dth not working problems the forth room images are attached. Management, please go for renovation urgently .
    2 people found this review helpful 👍

  • 1/5 Ankit 1 year ago on Google
    Pathetic experience at the hotel. I would strongly advise to stay away from the property. You will face lot of issues like Hotel staff is so useless. 1) Smelly bedsheets and you may catch infection for sure... 2) matterses that will give you back pain for sure.... 3) Spring of the mattresses will try to enter into your body..... 4) AC will not work... 5) Very much unhygienic When you will mention above issues to the staff... They say its like this only🤣.... Better go to 500 rs per night hotel rather than staying here. I am sure their manager will try to give false reasons for this...just to justify himself on Google reviews....... I actually told them that i will be putting your exact review... They were like they don't care......rather than trying to make ur false image on google... Improve your services....... I will recommend everyone not to fall in the responses they give against a google review..... Bunch of fake people..... Its a hospitality industry. Customer satisfaction matters the most here... But doesn't exist here at all So Mr tejpal... If i will narrate the whole story here... Its going to be very much harmful for ur hotel....... Better not try to justify by giving fake reasons.... When you had time to actually do something for ur client..... U didn't care about it
    2 people found this review helpful 👍

  • 2/5 Aman G. 1 year ago on Google
    The hotel is called Basera. It's part of the Vintage Group. There is nothing vintage about the hotel. It gives a feel of a old house converted into a cheap hotel. Pros: Good location Restaurant is happening Security is available 24*7 Cons: Ambiance of the Rooms give a cheap feeling Parking is small and one has to park on the driveway The prices don't justify a Rs3,000 room rent. At Rs3,000 per room there are far better alternatives in Amritsar
    1 person found this review helpful 👍

  • 5/5 Ilya V. 1 year ago on Google
    Very big welcome❤️ Jai Shri Mataji🙏😊🙏 Was with 42% internationals For the tour Very lovely people In the hotel Bohot acha he बहुत अच्छा होटल।
    1 person found this review helpful 👍

  • 5/5 Geetika s. 1 year ago on Google
    The Ambience is great with great services around. Go hit the place .. relax, roam around .. and the food is good with minimal amount.

  • 5/5 Naman M. 6 months ago on Google
    I usually come to amritsar but this time my experience was really gud staff was really helpful and polite. Rooms are spacious and neat and clean.and food was delicious

  • 5/5 Money C. 6 months ago on Google
    I have stayed at dozen of hotels in........This was on the top of the list of best experiences ever. Staff was very hospitable and there for every need of mine. one of the best in amritsar.

  • 5/5 Mandeep S. 11 months ago on Google
    Best hotel on queens road,neat and clean room,tastey food .very good service and staff.

  • 1/5 meet k. 1 year ago on Google
    At the time of checkin they said this amount then they ask for more money . There was no synergy or co-ordinate between employees, price should be cleared first.

  • 4/5 jeetendra k. 1 year ago on Google
    Location is great. But rooms need some maintenance. Cleanliness is 3/5. Staff is very good.

  • 5/5 Rajveer Singh R. 11 months ago on Google
    Hotel is very good. Rooms very big and clean. Room service very well.

  • 5/5 Mandeep G. 8 months ago on Google
    Very good hotel, good service nice Room.value for money

  • 5/5 Ramesh S. 1 year ago on Google
    Very nice hotel we had staff for two nights even staff was very polite and helpful. Food was also fabulous. Room was very comfortable and clean. Thanks

  • 5/5 Yogesh K. 1 year ago on Google
    Room in excellent condition, wardrobe & bathing area well cleaned. Receptionist buddies are so co-operative & handle their customers with big smile on face.

  • 1/5 Rishabh W. 1 year ago on Google
    Great hotel if you like to live with cockroaches in smelly rooms. Food was fine but the service was pathetic and too slow. The only good thing is location as it's centrally located.

  • 5/5 Ritesh S. 1 year ago on Google
    Food is awesome excellent, staff is polite... Room quality good .... Best part is Devil Night club where we can enjoy party

  • 4/5 Nitisha S. 2 years ago on Google
    Nice and polite staff (Sukhwant Singh Tur).Food was excellent....Rooms can be more cleaner....

  • 5/5 Shaiffali G. 1 year ago on Google
    Excellent staff good food and overall pleasant atmosphere all around. They made me so comfortable.

  • 5/5 Paras P. 1 year ago on Google
    Hotel room was clean and spacious. Staff was professional and always eager to help. Everything was amazing. 😊😊👌👌

  • 5/5 Pankaj S. 1 year ago on Google
    I had a wonderful experience at BASERA..every staff member i encountered were very delightful. Restaurant devil night was amazing..i will definitely recommend it to my friend for parties and stay...good management

  • 5/5 DEEPAK V. 1 year ago on Google
    Had a lovely exprience. Prime location . All the amenities were in working condition. Soft spoken staff and well spaced rooms and lounge.

  • 5/5 yogesh s. 1 year ago on Google
    It was a pleasant stay in the hotel basera. Located center of the city and very humble and caring staff members. Food quality is awesome. Rooms were very neat and clean. It was a perfect choice. Thanks to all staff members.

  • 5/5 Saksham L. 1 year ago on Google
    The room were clean.very comfortable.and the staff was amazing. This was on the top of the list of best stay ever. Also the food is to much taste 😋and Delicious Beautiful presentation, I would like to come back here again and again Thanku

  • 5/5 Lukesh M. 1 year ago on Google
    Great location, really pleasant and clean rooms,The rooms are spacious and clean but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. The distance to the main market is 2 mins on foot. The staff is helpful and polite. The only low point is that the food is average in taste. Overall, a satisfactory stay

  • 5/5 EMRAN H. 5 years ago on Google
    Very nice stay and staff behaviour is so good..

  • 5/5 Pankaj D. 4 years ago on Google
    Had a wonderful stay with staff at your fingertip. Polite and very helpful. Room are very spacious and clean. Instant help is provided if anything missing. Quite detailed and located in a prime area. Overall fantastic experience

  • 1/5 Pooja S. 4 years ago on Google
    Hotel room was good and neat but the attitude of hotel owner was very rude and.unbearable.it was not a good experience.we were not living there without paying.bt still that man was showing tantrums.nt at all happy wth the behaviour of owner.

  • 5/5 Meenakshi S. 6 years ago on Google
    Amazing place to stay. Worth for money and service is also good

  • 1/5 Manoj K. 2 years ago on Google
    This vintage means too old. Old bed, rooms, bathrooms and even old type of ac

  • 5/5 gagandeep s. 2 years ago on Google
    Nice hotel.clean room and washroom.good service.

  • 5/5 Manav S. 2 years ago on Google
    The property is located near all the local market places and also the property is neat and clean easily accessible to all tourists attractions ❤️❤️loved the place


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