If you value your child's or your own mental health please don't go here. The teachers and staff (not all, some are extremely kind) are rude to students. I have had many bad experiences. One time I wanted to use a room to excuse myself while I had an anxiety attack and the science teacher treated me with attitude for no reason. Other times, the staff treated me rudely when I did nothing wrong. From the nurses to the parers, they will treat you with so much attitude and be so rude to anyone for no reason. Do they realize that their behavior is unfriendly and actually increases mental distress in students? The security at the front office is also rude. If you speak about these issues with therapists, they will be extremely passive. One of my friends got bullied by other students and when I talked to my therapist about this, she did nothing. Another time, some students pulled me into their drama, I talked with another therapist about this and she also did nothing about this. I could go on and on about how damaging this place is and I am not alone, many people have gone through what I have. We are just kids, we need support, not to be treated like animals, not to be invalidated constantly.

Love this place and good service.

I had very good experience at this facility. Starting with my children's therapists Andres Goris and Lisa Tesi, Dr Helman and the security staff everyone is very professional, courteous and helpful. I highly recommend this facility based on my experience with these people and the way my children have responded to their attention.

If I could give this place zero stars, I would. This place is a step up from jail...hardly. The first thing you do here is wake up to them yelling your name, and get ready to take a shower. There's a cart with an individual shower bag, rags, and a gallon of liquid soap. You're supposed to pour that soap into a rag, and that is what you use to wash yourself with. the showers here average 5 minutes, and if you take longer than that, the staff will literally bang on the door and yell at you to hurry up. The staff here yell and scream so often. They pretty much seem to get paid for doing nothing except that. Seriously, once I had to go to the bathroom, and there was urine all over the seat. When I brought this up to the staff member, he basically told me to clean it up myself. Are you kidding me? There could be diseases there! After showering you line up to take meds...if you refuse to take meds over a certain period of time, they have the authority to inject you with it. After meds, you line up, in the order of boys to girls, then count. If you forget your number, you hold everyone up, and the count restarts. Once the count is completed, everyone can head to the dining room, where you then eat breakfast. The food here is "take it or leave it." If you do not like the meal they are serving, well then, too bad, you go hungry until the next meal. In city hospitals, you can eat whatever your parents bring you. In here, your parents can bring you food, and you can only eat it in the waiting room. If you bring it back to the unit, it is considered contraband. After you finish a meal here, you have to throw the leftovers out. The utensils here are reusable and if you end up accidently throwing one out, then you have to put on a pair of gloves, and dig through the trash to find it. After breakfast you attend school. Although the teachers here are decent people , the school here is mediocre, and you'll most likely fall behind. When I went back to regular school, I found out that NYCC neglected to send my records back. So when my guidance counselor called to question them, the principal said he didn't remember who I was! literally only a few days after I was discharged. The school, as any other school should be a safe environment for kids, but it isn't. Just like the rest of this institution, it is pretty dangerous. Kids fighting, throwing chairs, kicking doors. After school, depending on the weather, you either stay indoors, or outdoors. If it's outdoors, expect to be sitting around in the humidity doing nothing. If it's indoors, expect to be sitting around, watching whatever the kid with remote wants to watch. Dinner time is around 5 p.m. Right after is rec, which keeps the kids entertained for only a brief period of time. Then you hit the showers, and go to bed at 7 p.m! Most of the staff here are awful...prejudice, mean, transphobic, and perverted. Prejudice? yes. First let me start off with saying, I am not a racist. That is not how I was raised. I have had friends of all different backgrounds. But I do genuinely believe reverse prejudice exists here. As a light skinned person, I felt mostly targeted by the predominately black staff My friends pointed it out too! One staff member even " joked" about me being ugly. In another instance, a black girl kept calling someone a "white b**ch," and the staff said absolutely nothing. In another instance, a staff member by the name of MR. CORTLAND, kept calling a white kid, "fatboy," after the kid repeatedly asked him to stop. Even when there were other heavier kids in the room. (who were darker). mr. cortland is awful, and every patient said so.

This place is a step up from jail...hardly. The first thing you do here is wake up to them yelling your name, and get ready to take a shower. There's a cart with an individual shower bag, rags, and a gallon of liquid soap. You're supposed to pour that soap into a rag, and that is what you use to wash yourself with. the showers here average 5 minutes, and if you take longer than that, the staff will literally bang on the door and yell at you to hurry up. head to the dining room, where you then eat breakfast.

The place is a DEATH trap, no supervision, children hurt all the time and sent to LIJ ER for treatment. Sanitary conditions lacking. No posted bill of rights. DO NOT let your children go there unless they are really ANIMALS

This hospital needs to be closed down people don't know what happens in there it's a bad place and also if you go across the street to building 39 it's even worse

It is told that you will get school and therapy here but the students really just sit around and do nothing all day. A waste of time

The only reason I am giving this program two stars is because of Dr. Walker. While I was in the IDT program, she helped me a lot and was the only person who truly knew how to handle a child with mental issues or problems. However, other than her, the whole IDT program was hell. The teachers were rude and disrespectful, and the other therapists in IDT never actually knew how to comfort a child with mental illness problems. I don’t recommend the IDT program for your child if your child needs help, this isn’t the place to go for it.

Horrible place, for both patients and staff

I was in this place 1988-90. It really changed my life around, the staff there were parent like. Mr. Draton, Mr. Scott, Fred Frankel, Ms. Write, Mr. Calhoun and many more.

These criminals over at NYCCC (Karen Fitzpatrick, Amanda Kinzie, and Dr. Helletman) are preventing me from speaking with or seeing my suicidal daughter. She is suicidal because she is not seeing her biological father.

This place ain’t living this place is hell all problems everywhere you are in charge of your own fate you have to drink blood or else you’ll be the system’s prey

I was there for literally for 4 years and it helped me with my anger and depression. This was the best experience ever 😫 changed my life. The staff there is amazing and the school safety is the best 💪🏽.

the staff was so rude and didn’t understand mental illness. food was so bad, and some of the people there were chill.

There taking good care of my son, I am informed so far it's been good.

I was transferred from a hospital to a state hospital. I myself was scared out of my mind. I was supposed to stay for 6 months. I ONLY lasted ONE WEEK. My second day there my parents wrote the 72 hour letter to get me out of that hell whole. There was fights constantly, kids would clime on the fence and try to escape. It is in a horrible condition. My parents did the best that they can to get me out. My 4th night there my roommate was covered with red patches on her skin and the next day we found out that there were BED BUGS. I left that hospital last year in August the summer of 2015. I wouldn't be surprised if that place gets shut down. The staff was horrible. They did not care about the patients at all. They would yell back at patients scream and curse at them! When children would act up you were restrained. Oh and if u think that you can have a long shower and night or in the morning. Well you are wrong. Your shower had to be between 3-5 min or if you don't shower they give you the option to do adls. I was terrified of the place. I missed my parents so much. And my stay was only one week. I was only allowed to make one phone call a day because there were to many patients. And if the person that your trying to reach don't answer, I would advise you to leave a message because if you hang up you cant make another phone call. But you can have them contact you during phone hours. All I want to say is that this is my experience. It may not be the same for others but i just dont recommend your child to stay here. Well I wish all the parents or guardians that see this I wish you the best of luck and the same to your loved ones. <3 And the workers really dont tell you what goes on inside because if the did that hospital would shut down.

Please, DO NOT put your child here or use any of the services that this mental health faculty offers. Turn around from this place immediately. I was in the inpatient mental hospital and using the services in the mental health outpatient clinic as an adolescent. It is horrible the way the staff treat children here. The staff in the inpatient unit in charge of watching the children are so disrespectful and are not trained properly to handle them. It was traumatizing the things I would witness; they would allow the kids go out of control at times and took care of the situation inappropriately. The place is also filthy, it felt like a prison inside there, it's not a safe environment for a child for mental health treatment. They treat you less than human because of your mental illness. The therapists and psychiatrist are also VERY judgmental, dismissive, uninteresting in helping you, they invalidate your feelings and have sided with my abusive parent. I told the psychiatrist in the mental health clinic about how I attempted suicide, and her response was "Wow, that's disgusting." That is such an awful response to say to someone at a vulnerable state, completely unprofessional. I had to change to 3 different therapists inside the clinic because one had retired and the other I requested to change because she was only nodding and responding with one word phrases in sessions. The third one I had, she would changed the subject if I spoke about my trauma or something wrong was reoccurring to me at the time. My main issues were being ignored entirely. They did not care what I had to say and did not allow me to put much input in my own treatment plan. I felt nothing was achieved and I completed wasted my time here. It took me some time to trust mental health providers and seek help from them again after this experience as an adolescent. Please, find some place else... there are way better alternatives then this awful place.

I was apart of the in-patient facility and I can say it was the best 💯. I was there for literally for 4 years and it helped me with my anger and depression. This was the best experience ever 😫 changed my life. The staff there is amazing and the school safety is the best 💪🏽 I’m really happy I was sent here for help because this place changed a lot of us who turned 18 and was discharged. I just want to thank the staff for always telling me “Imani you have a good head on your shoulders and an amazing life to live” ‼️ Thanks to all the staff and therapist who was there for me. I appreciate it a lot.

Do not send your child here! The staff and teachers are very rude and disrespectful they even allowed the other students to bully me. When I would express this to my therapist back then she was very dismissive and passive aggressive about it and made it seem like I was the problem she even made false accusations about me and had agreed for my mother to emotionally and mentally abuse me she didn’t see that my mother was body shaming me she thought it was okay. The students have no discipline and no boundaries the staff and teachers allow the students to bully other students, if a student defends themselves then we get labeled the crazy one or if a young child or teenager has a crush on someone or a celebrity then we get labeled as mentally unfit and we are the trouble maker for not tolerating disrespect and teachers , therapist and staff don’t care about nobody’s mental well-being they only care about getting paid. They misdiagnosed me and used me as a Guinea pig with different medications to a point I caught seizures. Very terrible service!

Do Not Sent Your Son Or daughter There Because they are abusive. The staff Hit Kids. And They Put You In A Secluded room. and They Give You Needles. And in The Bathroom It Have Spiders, rats , and mouse. so do Not Sent Ur Kids There. And they also abuse you too.

I was a patient here I just got discharged today and this place really help. Some of staff are very nice and helpful my stay there was good and when ever I would go to crisis the staff and the doctors and therapist would help a lot. The doctors understand and see both sides same with the therapist. The staff actually interact with you and get to know you and they are so nice. Overall my stay there was nice.

i loved the IDT program in the outpatient. it truly did help me get back on track for when i went back to public school. the teachers and therapists and all the staff there was super nice especially if you’re actually compliant. if ur not, it might not be so fun. regardless, i give it 4 stars only because the psychiatrist there treated me bad and wasn’t so nice to me. i also didn’t know that i have a choice whether i consent or not consent to what the psychiatrist tells me. i didn’t know i had the right. regardless though, everyone there was super nice and the kids was pretty cool and funny. we got along. when i left, one of the staff gave me a goody bag and i still cherish that.