I had the pleasure to order a personalized gift from this store. The staff (and precisely Mrs. Ida) was very kind, attentive and above all fast / punctual. They even agreed to put a red rose with the product, wrote my little note with a beautiful handwriting. The gift came on time, with the very chic Montblanc package, the smell was also very pleasant. I thank this store for their excellent work, professionalism, kindness. I had the pleasure of ordering a personalized gift from this shop. The staff (and precisely Mrs. Ida) was very kind, attentive and above all fast/punctual. They also agreed to put a red rose with the product, they wrote my little note in beautiful handwriting... The gift arrived on time, with the very chic montblanc package, the smell was also very pleasant. I thank this shop for their excellent work, professionalism, kindness.

(Translated by Google) When you enter a shop in via dei mille or via Filangieri you expect an aseptic order with the smell under your nose, instead from Mont Blanc we found conny which is a mix of sunshine, competence, availability and sympathy. A girl who does her utmost to understand your needs and meet you in all possible ways. Really well done (Original) Quando entri in un negozio di via dei mille o Via Filangieri ti aspetti una commessa asettica con la puzza sotto il naso, invece da Mont Blanc abbiamo trovato conny che é un mix di solarità, competenza, disponibilità e simpatia. Una ragazza che si prodiga per capire le tue esigenze e venirti incontro in tutti i modi possibili. Davvero complimenti

I went to this location on Friday morning, as soon as I entered I had an immediate empathetic impact, the thing I appreciated most when purchasing a pen was the profound explanation of the meaning of the product in its essence. Something I haven't encountered elsewhere. COMPLIMENTS.

Shop worth visiting, the quality of the products is excellent. We went to the store for the presentation of the very well done Summit 3 wrist device. Then we looked at fine watchmaking and leather goods, always of a very high level. The orders are fantastic, you can't find better! True congratulations!

Il regno della penna di valore, personale molto preparato e gentile.

(Translated by Google) They disappointed me very much, compared to the past they are very out of stock, they do not have an archive of historical customers and what they have bought from them, they no longer personally follow the customer, the staff is rude, finally a price was agreed upon when ordering, they took an advance, during the purchase phase when we showed some perplexities the advance became a deposit and the price increased as did the rudeness of the seller. My mistake was to think that I was in Montblanc and that I didn't have everything written down. In the end we were forced to buy a product that did not fully satisfy us. (Original) Mi hanno molto deluso, rispetto al passato sono molto sforniti, non hanno un archivio dei clienti storici e di cio che hanno acquistato da loro, non seguono più personalmente il cliente, il personale è scortese, infine in fase di ordinazione fu pattuito un prezzo, hanno preso un anticipo, in fase di acquisto quando abbiamo dimostrato delle perplessità l'anticipo è diventata caparra ed il prezzo è aumentato così come la scortesia della venditrice. Il mio errore è stato di pensare di essere nella Montblanc e di non essermi fatto mettere tutto per iscritto. Alla fine siamo stati costretti ad acquistare un prodotto che non ci ha pienamente soddisfatti.

(Translated by Google) Montblanc boutique refurbished has moved a few meters from the past. All the proposals of the famous Hamburg brand in a new, more modern and bright location. Super friendly and knowledgeable staff (Original) boutique montblanc rinnovata è spostata di qualche metro rispetto al passato. Tutta la proposta del famoso marchio di Amburgo in una nuova location più moderna e luminosa. Personale super cordiale e competente

Mi sono recata presso lo store di Napoli dalle meravigliose Connie e Alina, che ci hanno aiutato e consigliato prodotti eccezionali. Disponibili attente e carine, dedite al loro lavoro. Una esperienza unica! Grazie per la professionalità

Lots of professionalism and choice of very high level pens.

I find it unacceptable, considering the costs of their items, that after-sales assistance is not guaranteed if they do not have a guarantee or receipt, let alone if they do not know how to give instructions on how to proceed.

I rarely award 5 stars, but in this case I can't help it. The range of products was beautiful, the shopping experience was excellent but above all the welcome from the 3 "ladies", truly "ladies" in charge of sales, was excellent. Kind, welcoming and affectionate as it is difficult to find in these cool shops. Really good. Thanks Montblanc

Professional and helpful staffs. Nice products

Excellent. Highly qualified and professional staff. Educated and available, ready to offer even just a consultation. Point of reference for the maison throughout the South, with a clear propensity for typically Neapolitan problem solving. Congratulations and thanks 🙏

(Translated by Google) Very supplied store. Located in the heart of Naples, with very knowledgeable and friendly staff. Very exclusive, prices are high, but the brand is a guarantee (Original) Negozio molto fornito. Situato nel cuore di Napoli, con personale molto preparato e gentile. Molto esclusivo, i prezzi sono alti, ma il marchio è una garanzia

(Translated by Google) Montblanc whole life .... (Original) Tutta la vita montblanc....

(Translated by Google) Boutique done really well, a lot of choice and above all the service of the orders should be emphasized with praise, which in addition to the preparation are very kind, putting the customer at ease (Original) Boutique fatta davvero bene, molta scelta e soprattutto va sottolineato con una lode il servizio delle commesse , che oltre alla preparazione si mostrano molto gentili , mettendo a proprio agio il cliente

(Translated by Google) High quality product !!! But the staff not very helpful to the customer's needs .. requests handled slowly and with little consideration of the customer's waiting time! The parent company should reorganize and optimize customer management activities with high standards. (Original) Prodotto di alta qualità !!! Ma Il personale poco disponibile alle esigenze del cliente.. le richieste gestite a rilento e con poca considerazione del tempo di attesa del cliente! La casa madre dovrebbe riorganizzare e ottimizzare con elevati standard, le attività nella gestione del cliente.

(Translated by Google) Medium-high-end luxury shop. Commess * welcoming and helpful. (Original) Bottega del lusso di fascia medio-alta. Commess* accoglienti e disponibili.

Bel negozio e personale mto gentile.

Personale femminile molto gentile e competente. Ampia scelta. Trovi sicuramente quello che fa al tuo caso.

Competenza e professionalità, sapientemente conditi con passione e gentilezza. Molto disponibili e pazienti nell’ ascoltare le esigenze dei clienti e molto efficaci nell’ indirizzarli verso le scelte giuste.

Personale gentile e professionale con buona conoscenza dei prodotti aziendali. Cortesia e disponibilità decisamente apprezzabili

Welcoming and professional staff. The girls on the staff explained to me impeccably the history of the writing instrument purchased and the idealistic meaning of the upper (transparent) part of the pen with true and contagious passion. The education and kindness of the boutique staff particularly impressed me and made the purchase even more pleasant. In fact, beyond the objective beauty of the products, it is precisely the ability and courtesy of the staff that makes the difference compared to other "gloomy" shops. I think customer care is fundamental today in a society that tends to neglect true values. Thanks again girls. Francesco Z.

Friendly and professional staff, I felt very comfortable and they solved the problem I had with my pen. Thanks for everything.