Went in today for my Braces, had a easy and pleasant experience, Nyree was very nice, and helpful with all of my questions and concerns, and encouraged me to ask questions. Trust the Process, I will post progress updates.

Update: 2 years later, retainer issues ! The office mgr Kim, is rude. She definitely hates her job the way she disregards concerns and tells people go run errands, like girl I don’t live here. Then tell me my child’s teeth wouldn’t move when they clearly did. If your paying out of pocket for treatment DO NOT give them your money DO NOT you will be sorry, it’s a corporate greed type company please do not ! They will say anything to get your money first and won’t care about anything after. Not happy ! Paid full amount up front for my daughters braces to be done out of the media office. Media office decided to close all but one day a week, forcing me completely out of there schedule without any type of notice. I’m am now forced to drive to a horrible area of upper Darby, as if I was not already discouraged of the area I get here and it’s a run down store front with absolutely no parking at all, dirty floors, streaky windows in waiting area ! I mean do the employees actually care about their surroundings ? While waiting kids walk by tap on the window, there a basement door that bangs when walked on, horrible waiting area. Even the floor is not leveled. Wrinkled and torn postings on the walls. They better not ask me to wait outside cause I’ll be damned I sit out here waiting on someone’s missed bullet and she is way to young to be crossing this busy, trash infested carelessly driven road. This place is honestly embarrassing and I’m ashamed I have given them money to be in my kids mouth.

I’ve been going to reach Orthodontist now for a few years for my son and I must say they are every bit of amazing and professional, and I am beyond please & the receptionist Teaynta.J aka (Tee) the best when I say, professional patient and kind definitely an asset to Rich Orthodontist and thanks Kim I appreciate all your help

The staff is always pleasant. They take their time with me and makes me feel comfortable. Im always in and out which is my favorite part.

Nurse Nyree was awesome nice and professional she was very helpful when it came to picking my colors and gave great opinions 💕 Everyone there is helpful and kind highly recommended

Ms Ronda was very nice and very calming, felt little to no pain! 5 stars and she deserves a raise!

So cool. so welcoming. made me feel like family

Great service, very nice people. No pain! Thank you!