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Frequently mentioned in reviews: room (46) good (39) hotel (36) staff (35) service (33) stay (23) experience (22) rooms (17) maintained (14) breakfast (13)
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  • 2/5 Lijo M. 1 year ago on Google
    We went there from Mumbai, as most of the guests usually will. We were travelling with an infant. While we arrived 2 hours before the 2pm check-in, for a good 45 minutes, no one even offered water. All this in the sweltering 42-degree or whatever heat. Once in to the room, we checked out the mini-fridge and it wasn't working. Called room service who came in with a replacement unit. He explained that the plug for the dysfunctional fridge wasn't suited to the connector 🀦. The only two bits we loved was the buffet breakfast and the pool access. Stay here only if you're on a tour or for a conference. For a holiday, there may be far better off people who understand customer service and probably keep high standards with respect to overall service. Will I go here again? Definitely not. Especially when the valet gave me back a damaged car. The rear bumper had a long scratch that probably may have happened while parking it near a kerb.
    4 people found this review helpful πŸ‘

  • 5/5 Aradhana V. 2 years ago on Google
    We booked a deluxe room and instead received a free upgrade to superior room which was spacious and clean. The staff was very helpful and kind. They helped us plan a surprise bday for my mom. The food was good but it can be better. Cleanliness was good. We enjoyed our stay for two nights. Good proximity to near by places for sightseeing.
    2 people found this review helpful πŸ‘

  • 5/5 Rajesh C. 1 year ago on Google
    1. The overall experience was very good. 2. Rooms are spacious. My room was clean, neat, tidy and ready for me to check in. The room has facilities like running hot water, tea coffee maker, AC, working table, Electronic safe and all toiletries. WIFI 3. Food was very good and tasty. Portion was good. Breakfast spread was nice with multiple cuisine options. 4. The overall service and hospitality was wonderful. Check in check out process went seamless.
    2 people found this review helpful πŸ‘

  • 5/5 shirin m. 2 months ago on Google β€’ 94 reviews New
    I attended the Business Seminar here and the atmosphere of the hall was great . So was the service of the staff they were polite and helpful to everyone. I will recommend it to anyone who wants to stay for a holiday in Nashik. Don't go for the cost instead go for the value and service they provide.

  • 1/5 SREYASI S. 1 year ago on Google
    The most unprofessional hotel. They will keep you waiting with false commitments. They first told us to wait fir half an hr and then made us wait for another 1 hr! If you want to escalate to the manager will take his own sweet time. All staff here are VIPS and don’t give a hoot about the customers. Disappointing experience while checking in. The hotel is not well maintained. I had opted for non smoking room but the room was stinking of smoke. Overall not a recommended stay
    2 people found this review helpful πŸ‘

  • 1/5 Sachin S. 2 months ago on Google β€’ 51 reviews New
    Pathetic Experience. If you are planning to visit Nashik by any chance, don’t stay here. Have booked room for 4 Nights. Requested early check in over call a day before, they told if room is available we will give you early check-in. Reached hotel at 10:30 AM, Manager told room isn’t ready, However if you pay for half a day, will get room ready in 5 minutes. I denied to pay and it’s been more than half an hour I am waiting for the room. After every 10 minutes, Manager is saying to wait for 10 minutes more. Stayed at more than 20+ 5 star hotels in India, never had such bad experience.

  • 1/5 АндрСй οΏ½. 1 year ago on Google
    This is worst service in my life, we had lived there twice, but the last one was the most useless waste of money. We had 5 rooms, washing mashies had to be included in two of them. But when we came in the rooms, we understood that there wasn’t a washing machine in one of them. Also we wanted a big extra bed and added it when we had booked the room, and it wasn't there too. We were asking about it during two days, but the service didn’t care about it. Finally, we payed ~105000 rupees for this (5 rooms). And on the day of checkout, they wanted extra 3700 rupees, because they had a mistake in there database. We had a conversation about our problems, but they did not make even the smallest discount and asked to pay, honestly we did not care about these 3700 rupees, we were just wondering how great their greed was. TERRIBLE!!! If you are already there you must EXPRESS OUT.
    1 person found this review helpful πŸ‘

  • 1/5 Amar J. 1 year ago on Google
    We decided to spend our NYE at Nashik. When entered Nashik from Mumbai the first we saw was this property. Front desk staff promptly took our enquiry and called for staff to show us the rooms. The first room Standard with pool view that was showed to us we liked and decided to settle for it. Accordingly we informed the Officer to allocate that room (PS. No bargain was done ). She gave us the keys and we headed towards the buffet lunch directly. After lunch when we were taken upstairs, to our surprise we were given another room with no view. We complained about this, and she informed that meanwhile the room that we saw is allocated to some VIP guest of theirs. Such poor service standard . We didn't expect and were highly disappointed that such a reputed hotel to discriminate between their guests. This is not all, since the room was on triple occupancy, they have an extra bed, with horribly mattress and without pillow. The room service guy told us to adjust as the hotel was full and they could not provide an extra pillow. What more can I say. Highly pathetic level of service. I think they are unable to manage when the hotel goes full.
    1 person found this review helpful πŸ‘

  • 3/5 Pavan S. 5 months ago on Google β€’ 3 reviews
    - We stayed at the "mountain view" rooms ,but all you see is an under construction building - a huge monolith blocking the entire view - The Rooms here are compact but well appointed. However, the washroom is too small with hardly any space - The food - lunch and buffet breakfast was very good - The pool was clean, and the changing rooms were good - The parking space for such a big property is a disaster - could have been well managed. My brand new car got a ding on the door due to some moron carelessly opening his car door, but that again was mostly due to the tight parking spaces here.
    1 person found this review helpful πŸ‘

  • 5/5 Amol M. 9 months ago on Google
    I recently delivered a 2.5 hours motivational pep-talk for the entire manufacturing team of Schneider Electric. Hotel Express Inn was the perfect venue for this! The banquet hall was perfect-sized for the audience, the food was good, the service was excellent and the overall ambience extremely conducive for the event. Loved it. The rooms are well maintained too. Highly recommended for corporate events. However, one small tip- organisers must never use the ceiling sound system (fixed speakers concealed in ceiling) as it dampens the effect.
    1 person found this review helpful πŸ‘

  • 4/5 Nitin G. 1 year ago on Google
    Visited to attend the wedding of my friend.. Location - bit far from city compared to other hotels Ambience - old construction so cannot compare with the latest technologies that we see in newly built hotels but with the existing setup it fulfills the requirement. Found it clean & hygiene was maintained as well. Service - overall good service by all the staff & management. Food - I personally didn't liked the taste of food & might need to change the catering service. Only the snacks & desert items were good. Overall an average experience & many more options to compare now a days with newly built hotels like Marriot & Sayaji group.
    1 person found this review helpful πŸ‘

  • 4/5 Subhranath C. 1 year ago on Google
    A very good hotel near the highway. Has ample parking space. The food is priced a bit on the higher side, but is excellent. On average, per meal per head costed us around 1200. We had stayed there for one night in July 2022. The reception, restaurant, rooms, bathroom were all well maintained and gives a very good feel around. Guests can also use a well maintained gym without additional cost. The ambience around the place once we move inside is appreciable. The bathroom was bit small is size, but well equipped with required amenities except the mirror for shaving. Also there were no safe inside the cupboard. This being the monsoon season, the place looked greener all around the highway and hotel. Now coming to the disappointing part, we had booked 2 mountain facing rooms from Agoda, but we allocated room 624 and 625, the first being mountain facing but the second being highway and city facing. The mountain facing rooms were also a bit higher priced than the other, so that leaves behind a point of disappointment
    1 person found this review helpful πŸ‘

  • 4/5 Michael Schmidt (. 1 year ago on Google
    very good hotel, I feel very comfortable here. The staff are always friendly. The room is big enough but the bathroom could be a bit bigger. Refrigerator and electric kettle are available. Every day there is a new bottle of water. The hotel is very clean and there is some construction / renovation work going on at the moment but it does not bother. The lobby is very spacious and in the adjacent cafe and restaurant you can eat very well. in the bar there are also alcoholic beverages and you can sit comfortably together. The hotel is located on a busy street and therefore it is very noisy depending on the location of the room. Sometimes in the evening it is quite loud in the hallway and the rooms are very quiet so that you can hear conversations or TV in the neighboring room. I can recommend the hotel in good conscience whether for a short vacation / weekend trip or for a longer business trip.
    1 person found this review helpful πŸ‘

  • 4/5 Chaitanya T. 2 years ago on Google
    The lobby and room ambiance is amazing that of a 5 star hotel. But the breakfast is a disaster. Almost no staff and no one to refill. Had to wait for 30 mins for the food to get refilled. The variety is also very very bad compared to the rooms and rates. Please improve the breakfast and you will get much better reviews.
    1 person found this review helpful πŸ‘

  • 3/5 Mahesh 2 years ago on Google
    This review is concerned with restaurant. Taste is just okay. Service a little lethargic. Space was attempted to managed for maximum accommodation. Arrangement needs significant improvement with respect to circulation. Covid 19 care shall have to be taken. Most of staff were without mask or not properly wearing mask. Serving through buffet is like free contact of everyones hand to same spoon. This point shall be notified also by people as well as management. Overall rating thus not more than 3.
    1 person found this review helpful πŸ‘

  • 5/5 cobalducci 2 months ago on Google β€’ 8 reviews New
    We had an excellent stay at the hotel Express Inn. The service was perfect and the room was beautiful, we also enjoyed two tasty meals at the restaurant. The cherry on the cake was the front office manager Ms. Rajvansh, she went above and beyond to make our stay even more wonderful and to help us plan our turist visits!

  • 2/5 Unnati S. 2 months ago on Google β€’ 5 reviews New
    The food was good but quite expensive. Website mentions mountain view however we were allocated construction view. For the two days we stayed, the hotel had organized events with extremely loud music to the extent the windows were vibrating till late in the night. Completely ruined the experience despite paying high prices for the new year weekend. The Valet parked our car outside the premise without informing.

  • 5/5 vibhor b. 1 year ago on Google
    Hotel is good, spacious and clean. Food quality is good. Staff is polite and helpful in nature. One suggestion_ there was only shower and no tap in the bathroom of room 618. Taps are required to wash feet.

  • 5/5 Sreenu R. 9 months ago on Google
    The hotel room was spacious, clean, and well-appointed with all the amenities I needed for a comfortable stay. The bed was comfortable, and the linens were soft and plush, which made for a restful night's sleep. The room also had a beautiful view of the surrounding area, which was an added bonus to an already fantastic stay. The hotel spa was truly exceptional. The staff was friendly and welcoming, and the atmosphere was serene and tranquil. I enjoyed a variety of spa treatments, including a massage, facial, and body wrap. The treatments were expertly executed and left me feeling rejuvenated and refreshed. The hotel restaurant was also a highlight of my stay. The food was delicious, well-prepared, and beautifully presented. The restaurant staff was attentive and knowledgeable about the menu, which made for an enjoyable dining experience. Overall, my stay at this hotel and spa was flawless. The quality of service, amenities, and food were exceptional, and I would highly recommend this hotel to anyone looking for a luxurious and rejuvenating stay. Thank you to the staff and management for making my stay one that I will never forget!

  • 5/5 RAGINI C. 11 months ago on Google
    Food is simply great. Everything you need for dinner and that’s was with great healthy options and great place to sit with whole family. Staff is really friendly and helpful. Never had a issue for single time. Greatly appreciated your service and thank you 😊. Keep up the great work and highly recommended for everyone. Great interior and washrooms are super clean too. Last but not the least, dinner with live music is a fantastic way to enjoy. Great voice too.

  • 4/5 VD Knows E. 9 months ago on Google
    Located conveniently in the heart of the city, Express Inn proved to be a fantastic choice for my recent stay. From the moment I entered the lobby, I was greeted with a sense of warmth and efficiency. The hotel's contemporary decor and friendly staff created a welcoming atmosphere that made me feel right at home. The rooms at Express Inn were well-appointed and designed with comfort in mind. The cozy beds and plush linens ensured a peaceful night's sleep, while the modern amenities provided added convenience. The in-room facilities, including a mini-fridge and a coffee maker, were thoughtful touches that enhanced the overall experience. One of the highlights of my stay was the complimentary breakfast offered at Express Inn. The breakfast spread was extensive, featuring a variety of options to cater to different tastes and dietary preferences. The freshly prepared dishes, coupled with attentive service, made for a delightful start to the day. The hotel's location was another advantage. It was situated close to major attractions, shopping centers, and dining options, making it easy to explore the city. Additionally, the staff at Express Inn were knowledgeable about the local area and were happy to provide recommendations and assistance with transportation. Express Inn also offered a range of amenities to cater to guests' needs. The fitness center was well-equipped and allowed me to maintain my exercise routine. The business center provided a quiet and productive space for work-related tasks. What truly set Express Inn apart was the exceptional service provided by the staff. They were friendly, attentive, and went above and beyond to ensure a comfortable stay. From prompt check-in to efficient housekeeping services, their professionalism was evident throughout. In conclusion, Express Inn is a top-notch hotel that offers a comfortable and convenient experience for guests. With its well-appointed rooms, delicious breakfast, and attentive service, it is an excellent choice for both business and leisure travelers. Whether you're visiting for a short stay or an extended trip, Express Inn is sure to leave a positive impression and make your stay a memorable one.

  • 3/5 Vijay L. 1 year ago on Google
    Food Quality good & not excellent . Also sitting arrangement for Buffet is quite discomforting. It is just like a cage when two tables are joined. Metal barricades are the main discomfort. Food quality need to be improved. Total items for are quite less. Fried Poha Papads we’re with very bad odour. Sitting arrangement & Food quality need to be improved.

  • 5/5 naved a. 9 months ago on Google
    Rooms: specious, clean with well lit interiors. The quality of materials used is nice. Service: Quick, staff is friendly. Food: Tasty, with good enough variety. Price: For the ambience, food and facilities the price is ok. There's a swimming pool, a gym, spa etc.

  • 3/5 Roopali B. 9 months ago on Google
    Express rooms are just 3 star okay type hotel room. Centralized ac which makes noise and can not control by remote. Very polite and helpful staff , service is also good. Buffet breakfast was really nice.

  • 5/5 Chandrahash S. 11 months ago on Google
    It is one of the best hotels in nashik which is situated on the highway to Bombay. The location is very good and it's easy to reach here. The stay was very pleasant and comfortable. The ambience and atmosphere in the hotel is very charismatic. It has a swimming pool, gym, spa, table tennis, squash, snooker, saloon etc. Almost all the facilities are available here. I recommend staying here to enjoy the stay . The breakfast buffet as well as the dinner buffet is very awesome. The taste of food is also very good. Worthy to stay here.

  • 5/5 Siddharth S. 6 months ago on Google
    "Beer Tap Breweries offers an amazing experience for beer enthusiasts. The relaxed environment creates the perfect backdrop for enjoying a wide selection of craft brews. While the service can be a bit slow at times, the charm of the copper decor more than makes up for it, adding a unique and inviting atmosphere to the overall experience. The sumptuous and delicious food options are a delightful surprise, complementing the beer choices perfectly. Their attention to detail, like the added flag, showcases their commitment to creating a memorable dining and drinking experience. If you're looking for a laid-back place to savor quality beers and enjoy tasty cuisine, Beer Tap Breweries is a must-visit."

  • 5/5 Shantanu B. 7 months ago on Google
    Great 1. Excellent location 2. Massive property 3. Great facilities 4. Extremely well equipped gym and knowledgeable staff 5. Games like Snooker and table tennis 6. Variety of cuisines -Indian, Oriental and continental 7. Excellent food 8. Prompt room service 9. Adequate parking Not so great 10. Breakfast- while the spread is decent they are unable to handle large crowds effectively. Also they wrongly labelled cranberry juice as fresh beetroot juice . Overall a fantastic experience . Highly recommended

  • 1/5 Vivek w. 4 months ago on Google
    I had booked a room for my birthday in the hotel and I went out in the evening and gave the room key to the reception and told them to clear the food plate in the room and keep the birthday decoration in the room. Has it been done? They told me it was done. When I looked at the room, nothing had been done and the dinner was not even picked up. Because of them, the birthday plan

  • 5/5 Mr. M. 8 months ago on Google
    Absolutely in awe of Ambiance Interrier Design Party Hall! The ambiance is simply stunning, and the interior design is beyond impressive. From the moment I stepped in, I was captivated by the elegant decor and attention to detail. The party hall is perfect for any celebration, offering ample space and a warm, inviting atmosphere. The staff was incredibly attentive, making sure every aspect of the event was flawless. Five stars for the exceptional experience! 🌟🌟🌟🌟🌟

  • 5/5 EDWARD 1 year ago on Google
    I and my family had been to this place long time back after a very long break and today while going through the photos I remembered this place. It's really a very nice Hotel with a very well maintained swimming pool and beautiful room's and at a very peaceful location away from the noise pollution, the Mumbai crowd and traffic. The morning buffet breakfast was awesome and their service also was very good. I'd say that it's one of the best hotel in Nasik area. β­β­β­β­β­πŸ‘

  • 4/5 Samir P. 2 years ago on Google
    Express Inn is one of the hotel in premium category at Nashik. Which has restaurant & bar, two banquet halls, room with room service available. Place is very clean & well maintained by the staff. The food at this hotel is excellent. Overall a best quality experience.

  • 2/5 rubina d. 2 years ago on Google
    The food was not tasty. The food was served cold and brought all together and dumped at one time only. Cleanliness was not maintained at all. However there was one waiter Sachin and Tanvi who were extremely good and cheerful. Lots needs to be improved for room cleanliness.

  • 4/5 Rahul S. 2 years ago on Google
    Very good rooms. Couple of Dining options - Aster , After dark and a bar lounge. Service is prompt by experienced Stewards. Ambiance is cheerful.

  • 4/5 Patil V. 2 years ago on Google
    Environment was excellent. Rooms were good. Restaurant was good and food quality was also good. Stayed for one night only and thus have no experience about other amenities.

  • 5/5 RISHI P. 1 year ago on Google
    The hotel has undergone an extensive refit and it was exquisite. My experience of the hotel was pleasant and pleasurable. The entire staff were thorough professional and polite. Their main cuisine restaurant is also a bar and has a very good ambience and graphic design. What pleasantly surprised me was that in their breakfast buffet, they served tea in kullhads. I would like to strongly strongly recommend this hotel to one and all for a pleasant and a memorable stay.

  • 4/5 Gaurav G. 1 year ago on Google
    Visited the place in June 2022 to attend a wedding. First things first, the place is a wonderful experience overall. Now, onto nuances, the hotel is divided into two wings and commuting between two could be tricky before you get used to of it. The pool and other common areas are well maintained and the restaurants are good in ambience. The food in restaurant and catering, both were good. The service of FNB department was average but that of the event management ( could be non attached to the hotel ) was much better.

  • 5/5 Ashish s. 1 year ago on Google
    This is really a calm and pleasant place for family vacation trips.Rooms and views are fabulous. Hygiene is maintained appropriately.Don't miss buffet and breakfast from their own restaurant Aster. Their room service and housekeeping disappointed us but I could not blame the entire staff for it. Otherwise staff is very polite.

  • 1/5 Bhhaskar R. 1 year ago on Google
    Not worth it. The price doesn't match the services. Property is good, but the staff makes it useless. 1. Bad room service. During breakfast timings, you can only order from their buffet menu and not the room service menu but they'll charge you for everything that was already complementary. 2. In spa, the steam pipeline broke off on my head, causing injury. 3. What I ordered, I get totally different items. 4. For WiFi, they give a slip to connect only two devices, and using that code, I could connect only one device. Asked the front desk, they told IT department guy will call, but no help. For two days the staff could not do anything even after calling so many times.

  • 3/5 Shaan I. 11 months ago on Google
    It is well placed and built hotel, situated next to highway as well. Well maintained rooms, timely services, easy bookings and customer friendly staff as well. Well maintained open garden areas and easy to access swimming pool.

  • 5/5 n1rmaL 1 year ago on Google
    Had One hell of a great stay here. Everything is a + except its on the outskirts but if you have your own vehicle then no need to worry. Right from the uber looks, ambience to the room service, courtesy & food. Everything is super awesome!

  • 1/5 Aishwarya S. 1 year ago on Google
    We booked executive suite thinking will get a leisure trip but it turned out worst decision AC was not working properly we called the staff 2-3 times. One of the staff checked and assured that it will cool the room in few minutes but no luck. We called again only to be ignored. No response at all. There was no hot water in the bathing when we told our experience in the reception the staff was just nodding his head with any explanation. Pathetic behaviour

  • 5/5 RahulnRashi Tasty E. 1 year ago on Google
    The place is very accessible while coming from Mumbai. Also the food is fantastic. The staff is very helpful they want you to have a wonderful stay and they are commited towards providing it. The amenities are well maintained.

  • 2/5 Blogger K. 1 year ago on Google
    While booking, we were told that the hotel is a 4 star, but they have applied for 5 star status as they have all the qualities needed. Its only after staying there for 3 nights that we realised why it is not a 5 star and why its a long way to go before they get there. The only good thing in this hotel is the tele booking staff, the ushering staff at the entrance, the housekeeping staff, and the (morning) checkin staff at the reception. After that, everything else is pretty much ordinary. The food and the staff managing the restaurants are a far cry. The sports facilities are not for kids. The extra bed is a horrendous experience. And the parking is almost always occupied by in-house vehicles. The valet parks cars outside the hotel is sun and dust. If you are looking for a 5-star experience or even a 4-star experience, its best to look elsewhere.

  • 5/5 KHUSHALI S. 1 year ago on Google
    1. The overall experience was very good. 2. Rooms are spacious. My room was clean, neat, tidy and ready for me to check in. The room has facilities like running hot water, tea coffee maker, AC, working table, Electronic safe and all toiletries. WIFI 3. Food was very good and tasty. Portion was good. Breakfast spread was nice with multiple cuisine options. 4. The overall service and hospitality was wonderful. Check in check out process went seamless.

  • 5/5 RAHUL G. 1 year ago on Google
    Food is simply great. Everything you need for dinner and that’s was with great healthy options and great place to sit with whole family. Staff is really friendly and helpful. Never had a issue for single time. Greatly appreciated your service and thank you 😊. Keep up the great work and highly recommended for everyone. Great interior and washrooms are super clean too. Last but not the least, dinner with live music is a fantastic way to enjoy. Great voice too. Cheers !!!

  • 3/5 Eshan A. 1 year ago on Google
    This place is located right at the main road. Staff and service: Friendly, Welcoming but slow. Looked like understaffed. Room: It was spacious, breathable and well organised and setup. Food: Good buffet options and variety for both vegetarians and non vegetarians. Vegetarian options were tastier and some items in nonveg options were not of good taste. Overall 3.5 of 5 stars for this Bar: Many standard and some special drinks available. Ambience: Very well. Bar is especially stone themed. Gym: Limited items and will serve general fitness activities. Specific exercises is not possible. Swimming pool: Not temperature controlled and open pool. Well maintained. Less crowded. Overall it was a good visit. Service can be improved.


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