5/5 Data G. 5 years ago on Google
Refreshing
Experience
for
Gaming
&
Fun
with
Family
FAQs
Why
are
some
promotions
only
available
at
certain
stores?
Due
to
different
offerings
available
at
certain
locations,
not
all
promotions
can
be
run
at
all
Timezone
locations.
Please
contact
your
local
store
for
information
on
current
promotions.
What
is
bonus
balance?
Bonus
balance
is
an
additional
balance
added
to
your
card
when
you
load
up
in
store
or
when
you
purchase
a
promotional
product
in
store.
This
is
additional
credit
awarded
to
you,
can
be
used
to
play
all
games
in
store
except
bowling.
And
the
bonus
balance
offers
are
subject
to
particular
load
based
denominations.
How
do
I
receive
my
tickets?
All
tickets
or
Powertickets
as
we
refer
to
them
are
electronically
transferred
onto
your
Powercard
when
you
finish
playing
a
game.
Some
sites
may
use
paper
tickets
in
some
machines.
Those
sites
will
have
a
Fun
Chomper
ticket
redeeming
station,
which
will
convert
your
physical
tickets
into
Powertickets
and
load
them
onto
your
card.
How
do
I
redeem
Powertickets
for
a
prize?
Simply
take
your
Powercard
to
the
cash
counter
and
the
customer
service
assistant
will
advise
you
of
the
amount
of
tickets
you
have
available.
You
can
then
choose
prizes
from
the
redemption
counter
up
to
the
value
of
the
tickets
you
have
available.
If
you
do
not
wish
to
spend
your
Powertickets
at
that
time
they
will
remain
on
the
card
and
any
more
power
tickets
won
will
accumulate.
Powertickets
have
a
12
month
expiry.
Can
I
purchase
a
prize
using
cash
from
the
redemption
counter?
Prizes
from
the
redemption
counter
cannot
be
purchased
for
cash.
They
are
only
redeemable
for
Powertickets.
Do
you
provide
food
for
birthday
parties
and
other
functions?
Some
stores
have
deals
with
local
food
providers
for
parties
and
functions.
Please
contact
your
local
Timezone
store
for
the
same.
How
can
I
check
my
Powercard
balance
online?
Power
card
balances
cannot
be
checked
online.
Please
visit
your
local
store
if
you
wish
to
check
your
balance
or
reload
your
Powercard.
How
do
I
apply
for
job
at
Timezone?
Please
use
the
Contact
Us
form
on
our
website
and
follow
the
prompts
to
apply
for
a
job
at
Timezone.
Or
you
can
apply
directly
in-store.
How
long
is
my
credit
and
Powertickets
valid
for?
Credit
and
Powertickets
are
valid
for
12
months
from
the
last
date
of
your
transaction
at
store.
Can
I
use
my
credit
and
Powertickets
at
other
Timezone
locations?
Yes,
both
active
balance
and
Powertickets
are
transferrable
between
all
stores
in
India.
What
do
I
do
if
I’ve
lost
my
Powercard?
If
you
have
lost
your
Powercard
and
it
is
registered
then
you
just
need
to
go
into
the
store
that
it
was
registered
along
with
identification
proof.
The
staff
member
can
look
up
your
details
on
the
system
and
re-issue
your
card.
How
far
in
advance
do
I
need
to
book
my
party?
Bookings
are
received
2
weeks
in
advance
normally,
however
we
will
do
our
best
to
accommodate
your
booking
in
a
short
notice.
Can
I
bring
my
own
food?
Yes
you
can,
we
also
offer
exclusive
food
tie
up
options.
Do
we
need
to
pay
a
deposit?
Yes,
a
20%
deposit
is
required
to
book
a
party,
this
deposit
will
be
deducted
from
the
total
cost
of
party.
When
do
I
pay
the
balance?
Balance
due
is
to
be
paid
on
the
day
of
the
party,
before
it
starts.
Do
I
get
a
refund
if
I
cancel
party?
At
least
5
working
days’
notice
must
be
given
for
a
full
refund.
The
deposit
balance
would
be
transferred
to
Timezone
Powercard.
Cancellation
within
5
days
of
the
party
no
refund
will
be
given.
What
if
not
all
guests
I
booked
the
party
for
show
up,
do
I
do
the
full
payment?
No,
you
just
pay
for
the
total
number
of
guests
provided
it
is
more
than
15
which
is
the
minimum
required
for
a
party.
How
early
should
I
arrive
for
my
party?
It
is
best
to
arrive
10-15
minutes
before
the
schedule
time
in
order
not
to
affect
any
other
parties
schedules.
What
happens
if
guests
arrived
once
the
party
has
already
started?
Guests
arriving
after
party
started
will
still
be
able
to
join
but
will
be
entitled
to
play
the
remaining
of
the
party
only.
Does
Timezone
provides
supervision
of
2 people found this review helpful 👍