Croma - College Road image

Croma - College Road

Electronics store Appliance store Cell phone accessory store Computer accessories store Refrigerator store

One of the Best Places To Visits in Nashik


Address

Hari Prabha Solitario, College Rd, Thatte Nagar, Nashik, Maharashtra 422005, India

Website

store.croma.com

Contact

+91 86557 05424

Rating on Google Maps

4.70 (20.6K reviews)

Open on Google Maps

Working Hours

  • Friday: 11 am to 9:30 pm
  • Saturday: 11 am to 10 pm
  • Sunday: 11 am to 10 pm
  • Monday: 11 am to 9:30 pm
  • Tuesday: 11 am to 9:30 pm
  • Wednesday: 11 am to 9:30 pm
  • Thursday: 11 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: service (22) product (21) good (17) customer (13) croma (12) staff (12) products (11) showroom (10) time (9) experience (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 KHUSHALI S. 1 year ago on Google
    I purchased Boat Rockerzz 258 pro + Bluetooth… I purchased Bluetooth boat Rockerzz 258 pro + unfortunately defect in Bluetooth, I informed croma with in purchas 3days, then I visite Croma Store Three is Cromais very knowledgeable and highly recommend customer service related because croma is solved my problem with 20mint ..... Thank you
    41 people found this review helpful 👍

  • 1/5 Aditi P. 5 months ago on Google • 271 reviews
    It's only for display. Products are not available for buying immediately. They take 6 hours or 1 day to deliver even smallest product to you. We went for buying fan, only display piece was available. We went for buying induction cook top, only display piece was available. Who is going to be at loss ?? Inventory management is poor. I went for buying iPhone, they promised to make it available in 2 hours. But at the end gave us in evening after wasting our time.
    4 people found this review helpful 👍

  • 3/5 Devang M. 7 months ago on Google • 23 reviews
    Only some brands are available and prices are also high than online. I prefer to visit local stores they give you best value of product and also gives good services . You can visit the croma store as your choice. Take the experience. But only visit on Monday to Friday. On Saturday Sunday there are very rush
    6 people found this review helpful 👍

  • 1/5 Gaurav H. 1 year ago on Google
    This the worst place I visited My bike was brokan in croma Parking And croma showroom doesn't take responsibility I Have done Shopping of rupee 8000/- And when I return to parking I found my bike Have Got accident in parking. The mall incharge is not taking the responsibility of the same and denied to show the footage of CCTV I request to show footage Of CCTV To Found Culprit Of The accident
    7 people found this review helpful 👍

  • 4/5 Travel 2. 2 years ago on Google
    Okay.. everything is good but there delivery is very slow I buy a product on 30 March and they were delivering on next day but the product I got on 3rd of Apirl I visited 2 times just to track my delivery.
    7 people found this review helpful 👍

  • 1/5 Nitin P. 3 months ago on Google • 14 reviews New
    Unprofessional staff. No knowledge about their own products. I spent around 30mins and the salesperson was not able to explain anything confidently. Besides attending to me, they were just waiting for the tablet to be free to confirm the price and offer of any product. Another sales girl was literally using a test straightener to straighten her own hair while there were multiple customers around. Needs better staff and management.
    4 people found this review helpful 👍

  • 1/5 Dinesh A. 7 months ago on Google • 7 reviews
    I have purchased fridge from this store. Having complaint of continuous noise it's disturbing and not safe. Also requested service team for multiple time there is no response from Croma and service team SR I have raised SR request BOF030823FS02596 Very poor response and poor quality product received it's about 20 days now please respond. This is not expected from Croma
    4 people found this review helpful 👍

  • 5/5 Ashutosh K. 2 years ago on Google
    Croma is the onestop shop for all your electronics and accessories needs Mr. Harish khairnar was kind enough to give me a tour of all the products in his lineup
    4 people found this review helpful 👍

  • 5/5 Akshay D. 4 years ago on Google
    Five Star Place...Very Good range of product..very good service..people and staff is really great .. quality product...two floors they have ....on 1st floor they have mobile phones, Televisions, washing machines , refrigerators , gaming xbox play station etc and on second floor they have mostly kitchen related appliances like food processor, mixers , chimneys, stations , juicer and all ....you can visit this place anytime With friends and family....I like this place very much personally...visit take a look at products you want to buy....they have good offers also
    4 people found this review helpful 👍

  • 5/5 Aditya S. 1 year ago on Google
    This is the right place to get your electronics at the cheapest possible rate if you are there at the right time. Some sales executives are great but some others are too sluggish and demotivated to work there. Some employees need proper training and product knowledge.
    2 people found this review helpful 👍

  • 5/5 Vikram J. 1 year ago on Google
    Bought faber chimney from here ❤️ satisfied by the service and information given by representative... got delivered chimney only in 2 day's when eta was more than 8 days.. thanks for quick service ✌🏻✌🏻✌🏻
    2 people found this review helpful 👍

  • 4/5 Atul G. 1 year ago on Google
    Variety & availability of product is excellent & very co-operative Staff
    2 people found this review helpful 👍

  • 2/5 Komal S. 5 months ago on Google • 7 reviews
    Could be more professional. Product ordered was delivered timely however was informed not to open the box as installation person would schedule visit to help install and make sure product is working. It's been 2 weeks. Unhelpful staff. Their phone lines don't work and are switched off. No email reply yet from customer service. Update: In response to your reply of emailing customer service. I have already stated in the review about the communication issues reaching you via phone and email. Please check your customer emails and fix your business phone. What you are asking is redundant.
    1 person found this review helpful 👍

  • 5/5 SWATI D. 10 months ago on Google
    It was great experience in crome store. Purchased front load washing machine and sheetal madam explain us about product in details and she is very knowledgeable. Due to her it was easy to me us purchase washing machine.
    1 person found this review helpful 👍

  • 5/5 Jyothi P. 1 year ago on Google
    This is a very good purchasing Center for Nashikkars... very glad to have met Prashant Suryawanshi, who guided us well enough for our purchase of LG washing machine and also led us to some various other home appliances. Keep up the good work. Great team ! Thanks
    1 person found this review helpful 👍

  • 5/5 Jyoti K. 1 year ago on Google
    I purchased Fire stick. Sandip Shemege has been a great help to configure Amazon prime. Excellent service. Keep it up 👍
    1 person found this review helpful 👍

  • 5/5 Shalini D. 1 year ago on Google
    Good Service and Good Knowledge from your Mr. Samran his recommend me for iphone but i bought samsung because i more comfortable with Android and i appreciate his service and greetings. His very dedicated and hardworking person and his knowledge is beyond sales skill.
    1 person found this review helpful 👍

  • 5/5 Nikhil K. 1 year ago on Google
    Wonderful experience of purchasing at Chroma College Road Nasik. Staff is very supportive and wide range of products available
    1 person found this review helpful 👍

  • 5/5 Atul B. 4 months ago on Google • 8 reviews
    As a customer, I was thoroughly impressed with the service provided by the sales team member at Chroma especially bhushan borse. His product knowledge, dedication, and friendly demeanor created a positive buying experience. I felt well-informed and supported throughout the process, making me confident in my purchase. Kudos to Chroma for having a customer-focused team member who exceeded my expectations.

  • 5/5 Mr Jayesh B. 4 months ago on Google • 3 reviews
    It is my first shopping from CROMA college road and the product information and all updatation service from all the staff were excellent, happy to Buy a laptop from CROMA .

  • 5/5 Rutuja K. 11 months ago on Google
    Everything electronic under one roof. That too at a very good price. Their service is also good. Take good care of the customer and explain the information.

  • 5/5 Balasaheb T. 9 months ago on Google
    Mrs.Sheetal and Mrs.Megha were very helpful. We enjoyed our experience at Croma and we highly recommend this extremely knowledgeable staff.

  • 4/5 Sudarshan J. 10 months ago on Google
    It is very good service, and also good behaviour for the costumers

  • 5/5 Asmi M. 1 year ago on Google
    I have taken iPhone 14 Purple 128 GB I would like to give appreciation to Samran & Shrikant who helped to get the required model late night along with data transfer. Because of old phone screen damage, Shrikanth and Team stayed to help me transfer my data till 11 PM in the night this is really appreciated in a city like Nasik. My heartiest Thank You to the team.

  • 4/5 nikhil b. 1 year ago on Google
    I got Good deal on my Samsung Galaxy Book 3 Laptop... They Explained me Product features & benefits very Well...Just Improve your Biling System its little time consuming process. over all good Experience.

  • 1/5 Shashank K. 1 year ago on Google
    Very horrible experience. I purchased water heater. They told the engineer will come for installation. After waiting for a week we tried to contact Croma shop. Nobody attended pH call. So we had to go personally. Nobody knew who the engineer was, nothing. After speaking little loudly they did something and engineer came after 2 days. All chaos.

  • 5/5 Manas L. 1 year ago on Google
    The products have a distinct variety and good offer throughout the year.. really happy with the product quality as well . Have been a frequent customer to this store.. would love to see more enthusiastic staff who loves their own products but all in all a good service store

  • 1/5 Sachin D. 1 year ago on Google
    They don't have enough counters for Billing, always we need to stand in a line for payments, pathetic service and very slow billing counters, it's all wastage of time. Good place for timepass but not for real purchasers and professionals. I wasted my 1 hour of life at this place, Billing counters are not working, only one counter is working and only one more customer for billing but person on the counter is totally confused, all other Billings desk people are not interested in billing.. so no control and they don't need customers too. Better avoid it.

  • 4/5 Shahanawaz P. 1 year ago on Google
    Nice place to buy electronic gadgets... Special offers given to Apple products... Two wheeler parking is provided... Good service... Every type of payment mode is available... One issue is there regarding prices of the products, website prices are lower than offline Croma prices.

  • 1/5 Surekha P. 1 year ago on Google
    Worst experience ever. The team told me that installation will be on day tomorrow but still not installed. Called customer care also regarding this they spoke wait for 24/48 hours. Why it means they doesn't have sufficient manpower to execute this. Really just for name chroma is excellent in the sense very bad

  • 1/5 Hemant N. 1 year ago on Google
    I had booked LG 55 inch screen 22/10/22 and received it on 23/10/22. However, still waiting for technician for installation of unit. College road showroom representatives only assuring for installation and providing technician number but the technician is not picking up the call. Therefore, the interest and excitement of family member in purchasing the unit has been lower down. Compelled to say that, croma showroom found to be interested only in selling of units but after sale the service for installation is not appropriate which causing the in losing of happiness of purchasing on the festival events. Further, in parking some stranger has caused loss to my vehicle for which i have asked to the showroom persons for cctv footage, however, they are expressed inability to provide for want of poor quality. This is not fair to treat the customer in such negative ways. Local shop owners providing much better service than this type of service . Still wasting my time to calling again and again to the croma showroom people for installation of unit but no avail.

  • 5/5 Mahesh T. 9 months ago on Google
    Mrs. Megha and Mrs.Sheetal were very co-operative and knowledgeable. We got thorough information about the products.

  • 5/5 Handore Shubham G. 1 year ago on Google
    Nice service. All electronics products are available.

  • 5/5 Darshan T. 1 year ago on Google
    Best Place So Much Of Electronics Items Are Easily Available Here.

  • 5/5 Neha L. 1 year ago on Google
    Mr Bhushan Borse guided me very well in my purchase of laptop, he helped me to compare all the available pieces of laptop regarding my required configuration of laptop. Very good service and customer friendly. Kudos to all the croma team

  • 1/5 Uddesh P. 1 year ago on Google
    Worst staff I ever seen in my whole life. We were going to buy iPhone at croma at around 9.15 at night. When we entered in the shop some staff chanting like go to the back office if customer wants to finance the product we tell sales executive to tell them come tomorrow. And same thing happened with us. Sales executive told us that come tomorrow if you have to finance the mobile else if you have cash then we will do further procedure.

  • 5/5 Uday K. 1 year ago on Google
    On the occasion of Valentine day I went with my wife swati to buy mobile. We purchased Reno8T and Mr.Vickey Mane told us about scratch card offer. Surprisingly we got I phone11 as free gift. Overall it was pleasure visiting croma college road Nashik.

  • 5/5 CA. Rahul B. 1 year ago on Google
    Staff shared detailed specifications and information about the product. Staff is very helpful and gives proper guidance on buying the product.

  • 5/5 Rohit P. 9 months ago on Google
    I purchased Asus Vivobook here. Service was great. EMI done easily without any paper documentation. Had a great experience...

  • 1/5 Sweeti T. 6 months ago on Google • 1 review
    This guys will ask you to post a 5 star review on Google after you are done purchasing. But when it comes to delivering your product on time, they will give you excuses like the product is in transit (which is obviously none of our business). Deleted the previous 5 star review. 1 star is the lowest I can give, or else I wouldn't give even that. Improve your services before asking your customers to give you a 5-star rating.
    5 people found this review helpful 👍

  • 5/5 Sarita B. 2 months ago on Google • 2 reviews New
    All the features of the desired product were explained very well and in a very polite manner. That was a really warm experience. Thank you Nalini and Ashwini.

  • 5/5 Yash P. 4 months ago on Google • 2 reviews
    Croma is not only known for the Best electronic Products,but its also known for its best Services which are provided.... Recently i experienced it.. Yesterday i got a Xiaomi pad-6 and in the showroom we were guided by Rohit nikam sir...one of the Staff member...he is really too good he explained us everything...and the main issue occurred of my online payment issue....The bank servers were busy and i was not able to make online payment....and the bill was ready...the shop was about to close it was 9.30pm...but my bank servers were not responding....all the staff in the showroom was leaving hence it was closing time...but Mr.rohit nikam sir...he waited for me just to make payment successful....he would have said let it be come afterwards.....but he waited for me...it was nearly 9.50pm....just for us he waited 20mins more....their was no one only the showroom closing staff was their...he said to them wait for a while their payment issue is occurring...and the showroom waited..and aftersome time my payment was made.... From this i just want too say,that croma Respects their every customer in all the situations They are really the best staff And the services here are just superb... if you want a good Service and Best Quality electronic products,Then you must visit the croma showroom✨


Call +91 86557 05424 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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