My son had a sharp pain in his throat, so we walked into Perlman clinic. There were four staff members at the front desk, two physicians in the clinic, and no patients in site. Instead of seeing my son, one of the female doctors came out to the waiting room to tell us that she could only see him virtually. Wait…what!? My son is standing in front of you, and rather than taking five minutes to see him now (the sign says urgent care, after all), you send us home to call you back from a computer!? You can’t be serious!!!

I have had many issues with Perlman Clinic, the most recent one being that they continuously send all of my referrals to the wrong carriers for 3 months!! So all of my urgent specialist appointments were canceled on me and after trying every possible way to update it - emailing in my ID card, adding it in mychart, showing it in person and calling their clinics daily they continue to get it wrong and not help me get my appointments scheduled. I can't believe how hard it is to update my ID from Blue Shield to Anthem Blue Cross but they are not capable of helping after me repeatedly trying every avenue to get this resolved so I can improve my health! I do not recommend this chain of clinics and two of my three doctors quit so there is no consistency or warning.

Terrible communication from reception. They canceled my appointment, tried to call me and when they couldn't connect with me via phone just gave up and let me waste 1.5h of my time driving all the way downtown. Can't reach a patient by phone? Try one of the multiple other options available: email, text, mychart direct message. This isn't the 1960s, and reception has literally one job to successfully communicate with patients.

I highly recommend PA Devon Lewis for your primary or urgent health care needs. She has great energy and is attentive, knowledgable, professional, thorough, and excellent at communicating her thought process and what's happening with you. I've seen her for several urgent health concerns and I always leave feeling empowered and really cared for. Thank you, also, to the staff who always process me efficiently and courteously. Parking is validated/free and in the same building, so it's always easy to get in and out of there in no time. It's easy to find the clinic with little to no traffic in the part of downtown it's in.

I am so happy that Perlman Clinic has opened up a location in DT San Diego. I went here today and I was pleased that it felt the same as the other locations I have been to. Super clean, always helpful/friendly staff and they were able to take as a walk in. I highly recommend this doctors office and love the new space!

One of the nicest Clinic I have ever been too. Easy and convince especially working in the downtown and Point Loma area. This will be my primary clinic from now on. What a great location!

Lauren is a PA but you would never know it by her skills and ability to help you improve your health. She listens and understands that being healthy is important to keeping you at your best.

They called me and rescheduled my appointment the day before. Then I arrived 4 minutes late, after driving 30 min from work, and was told they were rescheduling me for 2.5 hours later. 0/10 do not recommend

This place is very rough around the edges and feels like a free clinic rather than a doctor's office. Shabby office and and shabby location. Employees were ALL eating when I was there, that was unprofessional. I tried seeing a new doctor (Sadiqi) but she treated me like a fool and belittled me. I so wanted to like this place. I wish I knew where the nice clinics and doctors are in SD, I would pay anything for quality. Oh and they also did not bill my insurance properly, I had to spend time fixing a mess they made by screwing up the billing. The insurance company confirmed it was Perlman Clinic's fault.

These people nickel and dime you and don't do what they say. I saw Dr. Arzoo Sidiqi and felt rushed and unheard every appointment. This was later proven true as she said she would refer me to oncology once my records came in. 9 months later no referral (too late now I already switched clinics). Additionally, she ordered X-Rays of my spine which showed a severe scoliosis. She referred me to orthopedic surgery which wouldn't even talk to me without a CT scan done. So I messaged her. And she said despite having the X-Rays already proving Scoliosis I would need to come in for her to see my back for herself before she ordered the CT scan. Like I said nickel and diming as that was completely unnecessary she already had the proof in front of her. Altogether the worst primary care I have ever had. If your case has any complexity avoid at all costs.

Dr. Uri Geffen at Perlman Clinic is a wonderful doctor. He's very personable n very thorough. Unlike most doctors he listens to what you're saying. I went in for an exam n he went thru the whole list, filled my meds, scheduled blood tests n referrals. The staff member who assisted was also great! It seemed like a lot of fun at the appointment. Thanks:)

As a veteran I was unable to see my primary care doc for an extremely painful ear infection for a few days but was told under the Mission Act I could use private urgent cares and found this clinic close to my house. It was super easy to check in I was seen within minutes and had a prescription with diagnosis in less than a half hour. Doc and everyone in the clinic was very nice and very helpful. Highly recommend

If I could give 0 stars I would. I came in on June 22, 2022 for a urinalysis. The results should take 3 business days to come. I called the number 7 times in 5 days and each time the customer service representative told me that the results were not in and she would send a message to the Dr. After 3-4 tries, I finally got connected to the Dr.'s Medical Assistant who admitted the sample was lost. This was now 8 days after the original one. I could have come in sooner to redo the test but instead they gave me the run around and were not upfront and honest. I am waiting for results that warrant possible medication. This is now 8 days without possible medication. I went back in on Friday July 1, 2022 to redo the sample. It is now Wednesday and now results from the second sample. Christina the customer service representative was extremely rude to me and told me that I need to contact Lab corp. Not one person told me this prior. Why do I have to contact them when Pearlman are the ones who hand off the samples to them? This was never communicated to me. I have sent multiple messages to the Dr. with no response and Christina literally put me on hold while I was filing a formal complaint with her. Today marks 14 days with no lab results and 0 communication from the Dr. I guess they don't care if samples get lost and people are need of possible medication that is dire to get. I have spent so much time with this matter and I feel as though no one is helping me or advocating for me to find it and get the results. Why did I pay my copay?

I do not write reviews as a practice, however, I was seriously injured from an attack in August this year. I was stabbed and my ribs were broken while trying to get free from the insane person who randomly chose to hurt me. This clinic has been nothing but supportive caring and kind to me since day one. Doctor Kenneth Ortiz is my primary care doctor. I have only been seeing this doctors office since August 2019. I dont have the words to describe how well I have been treated not only on a professional level but treated as if I were family every visit every call and every message response from office staff to Doctor Ortiz. Yesterday, I made an appointment to follow up on some medical issues I was experiencing and had the absolute PLEASURE of meeting Dr. Bhalrhu. Amazing doctor, caring informative professional and just plain wonderful. I will NEVER choose another doctors office in San Diego. I feel so fortunate and am very grateful to have these folks in my life.

Nobody likes going to the doctor, but if you have to, this is the place to go. They are always super friendly, helpful, take their time with me, and I never have to wait. Their website is also great. Love them!

So glad this location has opened! They offer a same day appointments and it's right down the street from my complex. Amazing staff!

Fantastic experience.Made an appointment online an hour beforehand and I was in and out for ear infection in less than 30 minutes!

I just moved to San Diego and was nervous about having to set up an appointment with a GP. I’ve never had an HMO that required referrals for everything, so I didn’t know what to expect. My experience at the Perlman Clinic was wonderful from start to finish. The staff was friendly and kind, the Nurse Pracitioner, Devin Lewis, was easy to talk with, a good listener, kind, professional and helpful. I left feeling good about my care and grateful to have found a clinic that I could trust.

Everyone at the office was very nice. Met with Rachel, the physician assistant, and she was very helpful to direct me to get the appropriate help. Also, despite arriving a bit early, they got me in right away.

I was visiting from out of town and got sick . I called to see if the urgent care took my insurance! The guy in the phone was so helpful he helped me choose a clinic by my hotel. I got to the clinic the girls were nice and so was the doctor!! They told me where the closest pharmacy was!! Thank you for making my experience quick and easy!!

Very professional & friendly staff. Same day appointment with short wait time. Couldn’t have asked for anything more. Great location in downtown SD.

1st visit today to establish care with Dr. Bhalrhu. She, the staff & front desk personnel were all courteous, efficient & very knowledgeable in their roles. Facility was welcoming, clean & quiet. Other than not finding the right parking garage, I am very satisfied with my new medical care office! 😊

Dr Carly was Absolutely professional, very easy to talk to and took the utmost care while seeing with me during my appointment. She listened thoroughly and was very compassionate. I haven't had the opportunity to have many experiences like this at Perlman clinic. Many of the PAs have horrible additudes, are quick to shoo you out of their office and speak to you like every question you have is a stupid one. If you book an appointment here ask fit Carly, she's a wonderful professional.

My appointment today was with Devon Lewis. I enjoyed the visit she listened to my concerns, answered my questions, gave me explanations when asked and overall did a very good job. If I receive my referrals promptly I will be very happy. Supporting staff was also kind and courteous.

So easy to get appointments and friendly staff. I have seen Dr. Gueffen and truly appreciate the time he takes discussing my various health concerns.

Fast, friendly and great service. It’s nice to be able to make an appointment for urgent care and not have to wait for hours to receive treatment.

I am so happy the Nurse knows how to draw blood. I was sort of dehydrated due to fasting. But she was able to find a vein expertly. Take care, David

I slept late and called to tell the nice lady that I was running late and they were nice enough to make another appointment for me 30 minutes later. Very fortunate because I had missed the last bus.

This was the first time I attended this facility and I found it to be a very positive experience. Everyone I dealt with was professional and very kind. I felt cared for and left feeling optimistic about the care and guidance I received. I would definitely return for future care.

All the personnel at the urgent care was very professional, and very kind we were seen promptly. The physician assistant was very knowledgeable, she quickly identified what my husband problem was and prescribed the proper medication. We strongly recommend this facility.

Their patient care & service are outstanding. The staff is always friendly and empathetic. I love coming here 😊

Dr. Lewis is amazing! Made me feel comfy and safe the second she walked in the door and throughout discussing a plan/options for treatment. I’m grateful she’s my new dr and the MA’s are always so sweet, too. I always leave feeling satisfied and taken care of!

Have been there two times. Both very good!! Doctors listen to you.😎

Alexandria or Andria I forgot her name. She answered all my questions and she was very clear about the process and what's next. Definitely recommended. Be sure to arrive 20-30 minutes before the appointment time.

I work with little kids and I am getting sick constantly. Thank goodness I can rely on Perlman Clinic to take care of me whenever I am feeling under the weather. I can’t afford to miss work and the doctors at this urgent care always have me feeling better in no time at all!

Best primary urgent care in San Diego! I am so excited they are downtown now! I've been going to their La Jolla Office for years and highly recommend.

Congrats on opening downtown! Perlman Clinic has been my primary for the last 5 years... can't say enough about all the providers that have taken care of me. The fact that they validate parking at this location is awesome (as a person who lives here, it's usually hard to get parking downtown).

The doctor is very knowledgeable, professional and nice!

As a native San Diegan, welcome to downtown! So happy to have you guys down here :)

Awesome service! Will be back forsure.

Convenient location downtown; friendly, knowledgeable medical professionals who attended to my medical needs. And they accept TRICARE Prime West for Urgent Care if you're in need of a PCM downtown!

Appointment covered alot in a small period of time. Devon, as well as her staff, were professional and insightful. I look forward to working with her and the Perlman Clinic to get my health on the right track!

Dr.really listens.. I'm 58 an want more in life, so I tell Dr. Everything ! Jerry needs lots of healing, an klanapin, but it's a control substance and don't bother asking. Sincerely JLY 🐈

I was in San Diego for business and unfortunately got sick. I was able to make an appt quickly. Everyone at the clinic wes professional and very nice. I was able to get in and out quickly

The staff are friendly, efficient and effective.

Jorge was my first human contact, he is professional, patient and thorough. He is also a very gentle phlebotomist! Dr. Kirsten Haring is my favorite doctor. She truly cares about her patients. She examines and listens carefully and together we decide on a path to my best health, I left happy and confident. The location can be tricky the first time, you may want to give yourself a little extra time downtown navigating traffic, one way streets and tall buildings. I have lived in SD all my life and I still get a little frazzled. Its quite simple once you've been there. Ask questions, its important and your physician won't mind. After readying the description on the website, I was concerned that I would be walking into a crowded clinic, emergency room type of environment, I was very pleasantly surprised! I left feeling happy and confident in our plan. I was with Scripps for 20+ years, I am glad I explored other options.

Going to the doctors office can be such a pain. However my experiences at Perlman Clinic have always been awesome! They are quick to get you into an exam room. Every doctor I’ve worked with has been so kind and knowledgable. I recommend them whenever I can!

Dr Haring is hands down the best physician I've ever had the pleasure of being seen by. Dr Haring shows a level of kindness, and compassion that is unparalleled in any treatment I've received. I only wish that everyone could have the opportunity to be treated by someone as wonderful as she is.

Got billed a crazy amount after the doctor told me come back in 2 weeks for my annual after just a talk and blood work because according to her it would be too much for me. I have a PPO insurance and what would be “free” they are charging me for a $350 plus after my insurance. The doctor never prepared my prescription properly and it took months to have that part resolved, not until she was on leave and her substitute got into my paperwork to fix the problem. Awful communication between front desk, doctor and patient. If you want to have a surprise bill and a so so doctor, you are gonna be ok. I was advised by my insurance that they would have covered everything, but is the way the clinic is using to bill the insurance that is not professional.

Dr. Bahlehu had her nurse do a yearly wellness check or assessment to update my current health status. Dr. Bhalrhu made some referrals for further exam to be done on my health and well being. It went quite well at the Perlman clinic located in downtown San Diego. I hope to continue to visit with this office again soon

Dr. Haring was amazing! She listened to all my questions and answered all of them. Her staff is sweet. I am so happy I found her for my primary.

We are visiting from Chicago and my 9 YO daughter's ears were clogged. Devon and Cynthia did a great job of cleaning her ears with patience and persistence. Very happy with this practice.

Went in Sept 2022 as a new patient. I accidentally went on the wrong day, but the front desk woman said another Nurse Practitioner was available to meet with me if I was okay with seeing a male instead of the female Physicians Assistant I originally had my appointment with. I was fine with it and met with Manuel Morena, NP. He was very thorough, answered all my questions and was very kind. I was able to get my Flu and Tetanus shots and bloodwork done very quickly and was out of there in an hour. Parking was validated too, which was helpful!

This place used to have some solid people working there up until recently. If you schedule an appointment, be prepared to wait 20+ minutes beyond your appointment time to see someone. When you do finally see a doctor, they'll template match and or just speed through the appointment in general. Dealing w/any number of the front desk workers is nightmare level. I've had to call insurance twice to have them call this place and get them to bill the correct codes in 2 weeks. Even if you're not late, they'll attempt to reschedule you if not 10 minutes early to the appointment (reminder you'll wait another 20+ minutes beyond your actual time to even see a doctor). Real poor experience overall, which sucks since it used to be solid.

The staff is very nice and helpful. My new care provider wanted me to switch places for Dr. visits but, I made the push to stay right where I’m at. If you’re happy with something why go elsewhere.

Everything was great. Very nice clinic and for me, a very convenient location. The reception staff was very helpful and very polite. I found Dr Guefin to be very personable and professional. Absolutely no complaints about my visit. I look forward to the next one.