CaratLane Sea Woods Mall image

CaratLane Sea Woods Mall

Jewelry store Jeweler Jewelry repair service Costume jewelry shop Gold dealer Diamond dealer Jewelry engraver Jewelry manufacturer

One of the Most Reviewed Gold dealers in Navi Mumbai


Address

Nexus Mall, Seawoods Station Rd, R- 1, Node, Sector 40, Nerul, Navi Mumbai, Maharashtra 400706, India

Website

www.caratlane.com

Contact

+91 80 6920 0812

Rating on Google Maps

4.70 (957 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 AM to 9 PM
  • Thursday: 11 AM to 9 PM
  • Friday: 11 AM to 9 PM
  • Saturday: 11 AM to 9:30 PM
  • Sunday: 11 AM to 9:30 PM
  • Monday: 11 AM to 9 PM
  • Tuesday: 11 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: experience (28) service (18) store (17) staff (17) product (16) helped (15) good (15) amazing (13) visit (12) great (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 kunal P. 2 years ago on Google
    Amazing experience at caratlane, very classic designs, brought ring for wife.... She liked very much.... Very warm welcome & attend by sheetal at store
    1 person found this review helpful 👍

  • 5/5 Soma 7 months ago on Google
    Excellent service from Caratlane team. Good collection of unique and elegant daily wear jewellery.. very cost effective and staffs are polite.. Must visit place in seawoods mall..my next POP plan wll complete on the month of my birthday.. hoping to celebrate in the store 👍
    1 person found this review helpful 👍

  • 5/5 Prajna K. 10 months ago on Google
    Got a sweet and warm surprise from Sheetal and sarfaraz in caratlane seawoods. Its felt better then the purchase. Great customer service guys loved it.. Better then tanishq store just next to it. Thanks again.
    1 person found this review helpful 👍

  • 5/5 Snigdha D. 1 year ago on Google
    Very nice service... Shekhar is really helpful and friendly. He explained us all the schemes really clearly and helped us gift pack our purchase. Definitely worth a visit.
    1 person found this review helpful 👍

  • 4/5 Pinaz S. 2 years ago on Google
    I have purchased a CaratLane earring from the convenience of my home before. It was an easy process. We just had to select the items and placed a request to see and try the product first hand sitting at our home. They arranged a meeting after discussing the convenient slot. Once we were satisfied, we placed the order. The finished product reached us in few days. It was very nicely made. This was my first visit the store. Store experience was also great. Staff is nice and cordial. CaratLane offer such great designs. Their collection is irresistible. The pricing is good too.
    1 person found this review helpful 👍

  • 5/5 Monika J. 2 months ago on Google • 7 reviews New
    It’s the third time I visited the store in Seawoods. The staff is well trained. Ahmed took me through all the jewellery pieces that I liked and helped me with the whole process. The overall experience was great. Thank you

  • 5/5 Richa T. 4 months ago on Google • 6 reviews
    Good shopping experience at CaratLane. Jyoti attended as really well and answered all our queries regarding the product. Wish her the best.

  • 5/5 ANIRUDH P. 3 months ago on Google • 3 reviews New
    Very good staff, they showed me all products with very good attitute. Ms Jyoti was verh helpful. Thanks.

  • 5/5 Payal S. 2 months ago on Google • 3 reviews New
    Jyoti has been of great help. She’s very patiently handled and made the experience very special and valuable. Thank you

  • 5/5 Ruchi K. 2 months ago on Google • 3 reviews New
    Very Good Experience at Caratlane Seawoods Mall. Designs were Nice. Good & Delightful Service given by Jyoti Kurlekar. Thank You!!

  • 5/5 Rashmi N. 2 months ago on Google • 3 reviews New
    Caratlane offers great collection of fine jewellery with incredibly helpful staff. Ahmed assisted me in my recent purchase from here. He helped me in finding the exact design I had in my mind and made the entire purchase seamless.

  • 5/5 Rehan S. 2 years ago on Google
    Customer service was amazing, Sheetal helped us out very well and answered all our queries very patiently

  • 5/5 Minkle S. 1 year ago on Google
    Good place, good colection and awesome service and consultancy given by Ms. Sheetal from the store.

  • 5/5 bal krishna D. 9 months ago on Google
    We had an amazing day @ caratlane. Very courteous staff especially Saili and Bharat. Visited on wife's birthday, and they helped us with the best design and quality jewellery.

  • 5/5 Amey S. 9 months ago on Google
    Bought a Dimond ring in Carat Lane Seawoods. Staff here were very good. We were handled by Shoeb. He explained us about each product very well. Overall a good experience.

  • 5/5 Manish D. 2 years ago on Google
    Had a very nice experience. Very polite and friendly staff. Special Thanks to Sheetal for helping me out. 🙏🏻

  • 5/5 Pragnya S. 8 months ago on Google
    Good service provided by the Store. Also Caratlane staff Shekhar was prompt and polite to assist while shopping.

  • 5/5 Lopa B. 8 months ago on Google
    Staffs are very friendly and their behaviour towards us(customers) is very good. I brought a nosepin for my mother for their anniversary and for this Saili assist me very well. Thank you so much.

  • 5/5 Shivprasad N. 8 months ago on Google
    Had a very good experience at the seawoods store. The staff is very friendly and Saili helped me pick the perfect gift for the ocassion. Looking forward to visit again!

  • 5/5 Sahithi G. 8 months ago on Google
    The staff are very friendly and professional, loved the shopping experience with them they even have drawing activities to entertain kids while we are shopping and they surprised me with a cake as my birthday is coming that’s so sweet of them. Will definitely visit them again.

  • 5/5 ROSHAN S. 7 months ago on Google
    Awesome services from Ahmed he explained each everything in detail and presentation is superb I would recommend my friend and family to purchase from CaratLane He is very cool and calm like Ms Dhoni

  • 4/5 Sudha g. 7 months ago on Google
    Mr. Shivam was very courteous and allowed us to go through each details very patiently. Wonderful experience and definitely we will visit again.

  • 5/5 Sumit S. 9 months ago on Google
    Had a very nice experience with the sales executive Mr. Sarfaraz. Got the best deals in the stores.

  • 5/5 Seema S. 7 months ago on Google
    Mr. Ahmed is an excellent guide for selecting jewellery and he has very well explained with schemes and benefits. It was a pleasant experience.

  • 5/5 Sunil T. 6 months ago on Google
    I purchased a bracelet, small chain from caratlane. I must say the customer service was beyond expectations. Fantastic collection. Would definitely come again. Keep up the good work !!

  • 5/5 Sabira K. 6 months ago on Google
    They Had an impressive collection, our personal attendant Saili was very attentive and met all our requirements well.!

  • 5/5 Arun M. 6 months ago on Google
    A good store with polite and efficient staff.Shoib/Ahmed were very nice and accomodating while making the sale. The best part is that CARATLANE is the only brand which respects the doctors and armed forces by offering a discount.

  • 5/5 Shrivardha K. 2 years ago on Google
    I wanted to propose my gf and wanted to gift her an amazing ring. It was a very nice experience. Sheetal helped us with the size of the ring and the various options.

  • 5/5 rohit n. 2 years ago on Google
    The service received at the store was amazing, right from the time we entered, Farida was showing us all the options patiently and has been of great help. We were able to find the right product and quite happy with it.

  • 5/5 Sumit N. 2 years ago on Google
    Excellent service provided by Sarfaraz. He was very polite and gave detailed explanation about billing and product. It was a pleasant experience walking through this outlet of caratlane.

  • 5/5 Anupam D. 2 years ago on Google
    Designs were pretty great, Miss shital helped us out and was patient with us being frickle minded.

  • 5/5 Reena G. 2 years ago on Google
    Thanks Sarfaraz for your amazing guidance. I really enjoyed shopping with the Carat Lane. They have a vast range of designs and trust me it is very difficult to chose between the designs what to buy n what to leave. Good luck Sarfaraz for your future. 100% happy customer. Regards.

  • 5/5 Jigna N. 2 years ago on Google
    We walked in the store casually to check if they have something special for valentine's day. Mr. Sarfaraz helped us out of the way to select the product and kept his patience till we managed to decided on the final product. Cheers to him for the patience he kept. Loved the service and thanks for all the help.

  • 5/5 Prajakta M. 1 year ago on Google
    We have always had a wonderful experience at CaratLane, especially the Seawoods branch. The staff is very accommodating and try their best to deliver good customer service.

  • 5/5 Meghna T. 1 year ago on Google
    Great experience buying a bracelet from Sheetal :) very friendly and polite

  • 5/5 dipti c. 1 year ago on Google
    Loved the service and variety in the showroom and also very thankful to Mr Amit for helping us finalize and buy the desired product. Would surely visit the store again.

  • 5/5 Savita J. 1 year ago on Google
    We went to Carat Lane @ Seawoods since I had a birthday gift voucher to explore!! The salesperson Sarfaraz was very very helpful indeed. Since we were clear on what we were looking for, Sarfaraz shows us a variety of products that fit our budget. He even helped us redeem Encircle points and use credit points for my birthday too. Take a look at my tiny upper earrings! Aren't they cute!?! Thank you Carat Lane and Sarfaraz once again!

  • 5/5 nimisha. .. 1 year ago on Google
    Excellent service provided by Fareeda.She was very helpful in selecting the right product of my choice. She has been very patient, polite and gave detailed explanation about product. It was a pleasant experience. Thanks Fareeda for all your patience and efforts!

  • 5/5 Tanvi A. 1 year ago on Google
    Amazing designs and costings.. Also they have some reasonable schemes…Mr Shekhar was very helpful in showing designs

  • 5/5 shrey s. 1 year ago on Google
    it was an amazing experience. thanks to sheetal she helped us with all the process

  • 5/5 Audrey V. 1 year ago on Google
    Farida was extremely helpful and patient while I made my selection. She is very knowledgeable and professional in her approach. I loved the collection and the service.

  • 5/5 Anusree A. 1 year ago on Google
    Caratlane has a wide collection of daily wear jewellery. Firoz was kind enough to take us through the variety of jewellery available in the store as well as on the online app.

  • 5/5 vishaka m. 1 year ago on Google
    Had an amazing experience shopping at caratlane Firoz was very calm and helpful. Looking forward for more shopping

  • 5/5 pooja c. 9 months ago on Google
    Loved the collection and the unique design. It was my first experience and I really found the design and the service amazing. Thanks Shoeb for assisting with great info about the product.

  • 5/5 Sahil S. 1 year ago on Google
    Everything was good staffs are very friendly as well as helpful, sheetal was very polite and nice be the way and grow more ❤️

  • 5/5 rahul g. 1 year ago on Google
    Nice Place to buy Jwellery. Service and Support staff is very supportive..Thank you Caratlane Team for such Good experience of shopping with you..

  • 5/5 vikrant r. 11 months ago on Google
    This was a great experience since it isn't everyday one buys jewellery! Neelam & Shekhar were patient and very professional. I was able to evaluate gifting options at my pace with their advice. There was no 'sales pitch' like some pushy jewellers and the corporate ambience made things feel transparent and professional. Definitely worth going here if you're planning on buying something precious.

  • 5/5 Prarthana M. 1 year ago on Google
    Neelam is an amazing person. She helped me in buying a gift within limited budget.

  • 5/5 shivani s. 11 months ago on Google
    Had a lovely experience in caratlane seawoods. I was attended by Bhawna…she was v nice and pro in showing me around and sped my billing process. The collections are amazing. Do visit. The staff is humble. Nazim did my billing and he was v courteous too. Thank you!

  • 5/5 Richa S. 1 year ago on Google
    I bought some jewelry from this store in Jan 2023. The staff is very humble and helpful, specially Sarfaraz. He patiently helped in my shopping and explained me the benefits I can avail which were available at that time. He constantly kept me updated about the availability of desired product through what's app. I would recommend everyone to visit the store to buy beautiful and latest design jewelry with great customer service.

  • 5/5 madhura m. 1 year ago on Google
    Such an amazing experience. When you visit ask for Shekhar, he'll guide you through the entire process. The staff is very friendly and make you very comfortable. Must visit this Caratlane store in Seawoods Nexus mall.

  • 5/5 yukta p. 11 months ago on Google
    Sheetal is an amazing person. She helped me in buying a gift within limited budget. Do visit the outlet there are beautiful range of daily wear jewellery

  • 5/5 Suraj K. 9 months ago on Google
    I got the product which i wanted happy to buy the product and the service was good by sarfaraz as he provide good offers and discount

  • 5/5 Shreya T. 9 months ago on Google
    The service was good & polite. Mr Sarfaraz helped us to know the design and all options ! Hats off to the Sayli ma'am's patience! She has shown us almost 30-35, rings and 20-25 mangalsutra ! Staff is very cooperative ! We enter late so they wait for still we final the product ! Good team and very cooperative staff !

  • 5/5 shelly m. 1 year ago on Google • 1 review
    We visited the store for the first time . All the designs are vibrant, attractive and equipped with modern themes. Me and my husband were discussing about our anniversary and were buying gifts for each other for the same. The staff there surprised us with a lovely cake for our anniversary celebration. We were amused to get an anniversary treat from Caratlane guys. We cherish this nice gesture of the staff. We really appreciate their friendly dealing with us. We strongly recommend customers for buying jewellery from Caratlane.

  • 5/5 Amit R. 2 months ago on Google • 1 review New
    CaratLane has always been our first choice for any of our occasions. The experience has always been extraordinary. The displays showcase an extensive collection of exquisite jewelry, ranging from classic designs to contemporary pieces that cater to a diverse range of tastes. Whether you're a regular or a first-time buyer, the team at CaratLane, Seawoods ensures that you make an informed decision that suits your style and preferences. The best part is they always make sure you get the best deals and offer the best discount possible. The staffs always make sure that customers feel valued and comfortable throughout the entire shopping experience. I would wholeheartedly recommend CaratLane, Seawoods to everyone.

  • 5/5 safwan r. 2 months ago on Google • 1 review New
    An amazing experience at CaratLane seawoods store. Ahmed was very polite and sharp to show the exact products as per my requirement. Very quick and prompt response and smooth shopping experience.

  • 5/5 Raksha t. 2 months ago on Google • 1 review New
    Ahmed did a great job . He arranged the piece I was looking for in a short time span . I really appreciate his quick and prompt response.


Call +91 80 6920 0812 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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