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Mobile phone repair shop

😠 Very dangerous service providing to customers in Vashi service center. I had gone for a battery replacement since its drained very fast. Technical person is replaced the battery and wipe my device which I lost my entire data, contact and application. They didn't inform about that replacing of batte... People often mention service, phone, center, centre, issue, battery, Service, time, mobile, good,


Address

Unit No-S-175, Second Floor, Haware Fantasia Business Park, Plot No-47, Sector 30A, Vashi, Navi Mumbai, Maharashtra 400703, India

Website

miservicemanager.mi.com

Contact

+91 22 4969 8048

Rating on Google Maps

3.50 (1.3K reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: service (56) phone (22) center (20) centre (16) issue (13) battery (12) Service (12) time (11) mobile (11) good (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ajay S. 1 year ago on Google β€’ 149 reviews
    One of the pathetic service center. Visited twice and both time they said their systems are not working. Don’t waste your time visiting here.
    8 people found this review helpful πŸ‘

  • 1/5 Hanumanthrao Y. 1 year ago on Google β€’ 6 reviews
    Very dangerous service providing to customers in Vashi service center. I had gone for a battery replacement since its drained very fast. Technical person is replaced the battery and wipe my device which I lost my entire data, contact and application. They didn't inform about that replacing of battery will require a formatting the device. They did it on their own. Screen was not fixed properly,hence it's coming out after 2 days. When technical person fixes but glue was used in an excess quantity so it's spread on left most screen become in yellow color. Very very poor services and lack of technical expertise. Only one technical person is handling and servicing in center which will get delayed in service. I strongly recommend NOT TO GO this service center. If you have already plan then take data backup and GO on your own risk.
    9 people found this review helpful πŸ‘

  • 5/5 Rushikesh P. 3 years ago on Google β€’ 38 reviews
    What a great service by mi here. I just got my router replaced just in 2 min. Really i mean it in 2 min only. The staff was super supportive, the environment is clean. And I really very impressed with the service here. Fully satisfied. Thanks MI Havare, Vashi.😍
    3 people found this review helpful πŸ‘

  • 1/5 Cypher 1 year ago on Google
    In this service center, they have a technician who has magical powers. Without opening a single screw of your phone just by a glance he will tell you that your phone has "internal damage" and the issue with your phone is your mistake. And he cannot repair it under warranty. I took my phone Poco F3 gt which had an issue where a green line appears on the display and it grows over time. This issue is very common in all company handsets with LED displays and people have got it replaced under warranty. However, when I reached here this person refused to even check my phone by saying that its my mistake and it cannot be done in warrany. Even though I was ready to pay for it. Later I got it replaced at another Mi service center under warranty and free of cost. I have made a video of his unprofessional behavior which I will be posting on youtube. I am attaching his photo here and if you ever happen to visit this service center dont forget to meet this guy. There is another service center just in 100 meters distance from here, visit that one instead.
    4 people found this review helpful πŸ‘

  • 1/5 Tariq A. 6 years ago on Google β€’ 28 reviews
    Mi phones are great! But the customer support isn't any good. Just try to grab your as much money as possible. Recently my friends Redmi Note 3 was having problems in the bottom navigation touch panel. We reached out this place. They opened the phone said it will be β‚Ή3000 to change the bottom panel and further they can't guarantee that phone will work smoothly. It sounded fishy to me so I told him to just take the phone back. But these baat***ds didn't have our phone right up front. They made us wait for 40 minutes for no reason and after that charged around β‚Ή200 as a checking charge even though the phone was in warranty. Than I headed to AliExpress and ordered the navigation touch panel which costs around 350-400 + 150 shipping. It got delivered and we changed the module by our selves as there are no need for soldering as there is one hot swappable connector on the module circuit which connects to main motherboard inside. I even than asked a friend at mobile repairing shop about the problem and he it will be fixed under β‚Ή1000. These MI care retards just aim for loot.
    3 people found this review helpful πŸ‘

  • 4/5 Kamal S. 6 years ago on Google β€’ 41 reviews
    This is small but quick response service centre of Mi. Staff is also friendly. If your issue is not solved then large service centre is very much near, if possible they will refer you for that service centre. Price list is on the notice board.
    2 people found this review helpful πŸ‘

  • 5/5 Dhananjay c. 5 years ago on Google β€’ 57 reviews
    Yesterday I was there for some issue in my phone.The area of this centre is so big and the quality which they gave to their customers are too good and any kind of issue are coming ,they do as early as they possible. The kind of they treat with their customers are so peaceful.
    1 person found this review helpful πŸ‘

  • 4/5 shaikh s. 6 years ago on Google β€’ 23 reviews
    t's a good service center for MI they're really corporate with their customers usually this place is not crowded. 50 to 60 people can seat there. First you have to fill a form describe your problem in it and They will provide you a coupon number
    2 people found this review helpful πŸ‘

  • 1/5 DEMON's H. 1 year ago on Google
    The rude behaviour by thereception.there is no value for customers time they just treat you as you're nothing and totally like your dependent on them I don't recommend this centre worst service centre ever
    2 people found this review helpful πŸ‘

  • 3/5 Omkar Y. 3 years ago on Google
    Service is bad
    1 person found this review helpful πŸ‘

  • 4/5 nads v. 3 years ago on Google
    Nice mobile service centre, only for Redmi mi products authorised service centre..having so many sitting chair for customer... not so much crowded even in working day.. having fast service...staffs are good.... but i disappointed because a month back i was was for my mobile display issue which was covered in warranty and that time they didn't sticked a warranty sticker on a screw and now i visited today for my network low connection issue... they open my mobile and saying your system is opened somewhere else because sticker on screw is missing... i told them i was visited few months back and that time you will not sticked a sticker....... so please before take your mobile after service tell them open back panel and show me warranty sticker is sticked or not....wel other thinks are well
    1 person found this review helpful πŸ‘

  • 1/5 Iftekhar Ahmad K. 3 years ago on Google
    Third class service In warranty they asking money for repairs. There is no problem in my mobile only hanging in new condition .
    1 person found this review helpful πŸ‘

  • 1/5 Jeevan J. 1 year ago on Google
    Pathetic service. At service centre only we know the reality of company and product. No part available for any phone older than 2yrs. Plus in no time technician becomes sales man and tries to persuade to buy a new phone. If not will start a fight with you. We should stop buying such companies products. Sirf loot rahe ye log public ko.
    1 person found this review helpful πŸ‘

  • 1/5 Af S. 1 year ago on Google
    Very poor service. No accountability from the escalation matrix. No customer focus from Xiaomi manager Anurag Tiwari and Omkar Jadhav the outsourced manager. Faulty band 6 given 3 times and not replaced yet with a defect free band. Xiaomi call center even closed the ticket stating that the issue is resolved which is completely untrue.
    1 person found this review helpful πŸ‘

  • 1/5 Kalim Q. 1 year ago on Google
    I submitted handset Poco x 3 pro more then 2 week, but still part not avilable now. No confirmation recevied from staff, how many time to get my sell phone. Pathetic service i see.
    1 person found this review helpful πŸ‘

  • 1/5 Manish R. 1 year ago on Google
    Pathetic service experience, had visited the place my phone is under warranty and there was a speaker or micro phone issue I kept telling them to check it thoroughly but they didn't even bothered to check it properly...
    1 person found this review helpful πŸ‘

  • 1/5 Annushri M. 1 year ago on Google
    These people are so cheap and money minded. I wanted to purchase a battery for a mobile . The mobile if i sell this will go max 2000 even less . And battery cost was 700 it's ok . I said give me the battery i know how to put the battery in the phone but they refused by saying that we will install it on your phone and take installation charges The total will come 1200+ because it's risky . Otherwise you buy from our side a duplicate battery..ask them outside the battery is not risky ??? Means if you want to use the original they will cut you in small pieces. u are forced to use duplicate products which are not trust worthy or safe . The government should make some rules for products and its parts i mean it's not part of its battery. Atlast battery. Huhhh
    1 person found this review helpful πŸ‘

  • 1/5 Arshad S. 1 year ago on Google
    Literally Worst experience, when I visit mi homes which is located on seawoods near to Nexus mall they said service centre is open for today when I visit at service centre at vashi I see the closed service centre, before visiting I try multiple times to call their services centre number but no one will receive my call, I hate this experience.
    1 person found this review helpful πŸ‘

  • 5/5 Haji Razi Saheb M. 4 years ago on Google β€’ 8 reviews
    Feeling Very Happy & proud to be Mi user.100%Satisfied with service. Good Hospility Store with Good Space N Very Trained Staff with calm handling customer. Special Thanks To Mr Waseem Shehzad.

  • 5/5 Rupesh M. 5 years ago on Google β€’ 3 reviews
    I like to tnx mi service is so fast and my handset problem solve in same day.... Service centre is very nice and big space , helpfully executive and engineers.

  • 5/5 Amit P. 1 year ago on Google
    If part is available, service is very good....just within 2 hr I got my mobile by changing display, volume key and back panel....

  • 1/5 Mohit J. 1 year ago on Google
    Very bed service actually I have thinking about that is good service but it's very bad service and consulting team are also not spoking well and supportive

  • 1/5 Eldhose C. 1 year ago on Google
    Worst Experience. Employees are not at all helpful and cooperative. Had to go to another service center. I have doubts that they won't use parts from OEM.

  • 1/5 Urshlla K. 1 year ago on Google
    Nobody picked up the telephone. It was difficult to find this place. I had to change the battery of Redmi 4. But they said it's reached End of support. No parts will be found. So, my job wasn't done. If they would just pick up the phone, I wouldn't have to go till there..

  • 1/5 Suraj W. 1 year ago on Google
    Worst experience ever, I didnt seen. There is no products available. And employees also not handling properly. And employees also shouting on customer. I am not satisfied with this service

  • 4/5 Ajay S. 1 year ago on Google
    They're great folks. They try to persuade you to compromise with your expectations. They also have limits. But overall they b never frustrate you. You comes out satisfied albeit....

  • 4/5 PANKAJ K. 3 years ago on Google
    Nice experience very helping staff

  • 1/5 Mohammed Naushad A. 3 years ago on Google
    Not upto the mark

  • 1/5 Ganesh P. 1 year ago on Google
    Today my time totally west due to this mi service centre , where don't have latest mobile bettery in stock and telling me, we will do your bettery replacement work ..after 3 hours they tell me bettery not available ..this is not good customer handling.

  • 4/5 63A_Sandeep K. 3 years ago on Google
    I brought my TV for service in this center the service center guy fixed it just fraction of minutes

  • 1/5 ÑÏRΓ…Γ‘JÄÑ S. 3 years ago on Google
    Very very bad service 😞 here

  • 3/5 Usama S. 3 years ago on Google
    To slow plzz do speed

  • 5/5 Shiva k. 3 years ago on Google
    Good

  • 5/5 Prasobh S. 1 year ago on Google
    MI service and their tech support is an experience worth mentioning. The staff is quite friendly and know their job. Turn around time is quick. Also, they do take time to encourage attending calls and giving an estimate and directions to their office for the issues. Office was a bit hit (AC was not working I guess), but the wait was short. Thank you for the experience.❀️

  • 3/5 Vinod B. 3 years ago on Google
    Mi service center

  • 4/5 Adit B. 3 years ago on Google
    Mi service center Vashi Close to Vashi station Provide good service and support

  • 5/5 Pranaykumar T. 3 years ago on Google
    Very good experience. helpful staff thay solved my mobail 9 pro back camera dust problem within a day they. replaced back glass covers of camera. Very fast service

  • 5/5 akshay k. 3 years ago on Google
    Quick service for small work. Take some days in mobile part change. Good behaviour.

  • 5/5 Sushant C. 3 years ago on Google
    Nice Service I have not taken appointment he himself booked appointment for me. I was not caring my bill also he just told me to mail and he tooked printout of it and helped with my issue. And replaced my faulty charger.

  • 5/5 Akash M. 3 years ago on Google
    Good service center, all your queries are answered and heard properly....staff members are also polite and well knowledged about all the process

  • 1/5 Anil J. 3 years ago on Google
    Dear team , Plz find attachment video any pic download not pic showing Plz suggest for me Thanks & Regards Anil jadhav

  • 1/5 Vinod C. 3 years ago on Google
    Very bad service not responding the phone I purchased a phone after 2 days it got display issue. Service center is not giving the DOA of my phone. I requested them to give me the DOA but not giving the policies are charged they will give another de

  • 1/5 Sudipto M. 3 years ago on Google
    The service center is closed 2 year's ago and there was another address paper stuck over that shop gate when I reached the address and find that the mi service center didn't exist there.

  • 5/5 D.I.Y H. 3 years ago on Google
    Well managed

  • 5/5 Karen F. 3 years ago on Google
    Very good and prompt service, very helpful too.

  • 4/5 adarsh a. 3 years ago on Google
    Nice

  • 5/5 p 3 years ago on Google
    Staff behaviour is friendly.

  • 2/5 Raghvendra Pandey P. 3 years ago on Google
    Very slow working . Too much waiting

  • 3/5 ASV M. 3 years ago on Google
    Ok

  • 5/5 RAKESH P. 3 years ago on Google
    One of the best service center.

  • 2/5 Mala G. 3 years ago on Google
    Ok

  • 4/5 M N B. 3 years ago on Google
    Provide best support

  • 3/5 DRΓ€GÓÑ G. 3 years ago on Google
    There is a line you have first go to desk as say your name and then wait for your turn but sometimes they forgot your name so go and tell them next is my turn

  • 5/5 Shekhar J. 3 years ago on Google
    Good...

  • 3/5 6148 S M F. 3 years ago on Google
    Good

  • 5/5 Kishor V W. 3 years ago on Google
    Very peaceful experience.

  • 2/5 Tausif K. 3 years ago on Google
    Bad experience

  • 1/5 Dr Subia S. 3 years ago on Google
    Thumbs down

  • 1/5 ShamSher A. 3 years ago on Google
    Mi tv 32 display issue after 2 year

  • 5/5 Shankar S. 3 years ago on Google
    Very fast service

  • 5/5 Akshay B. 3 years ago on Google
    (Translated by Google) Best Service Main MI ka User 2017 se hu, Aaj Tak maine Bohot Device & Accessories Use kiye hai MI ke Aur Jab bhi koi Problem Aata hai Main isi Service Center main Aata hu Aaj tak mujhe hamesh Acchi Service Mili hai. Isi Mondays Sirf 3 re hi Din Mujhe NEW MI BAND 5 de diya, Thank You So Much. You can Book Online Appointment. if you don't have hard copy of bill, you can soft copy Send by gmail. If you Directly Visit to Service Center and Didn't Take Appointment They also Book Appointment for you. Friendly Support (Original) Best Service Main MI ka User 2017 se hu, Aaj Tak maine Bohot Device & Accessories Use kiye hai MI ke Aur Jab bhi koi Problem Aata hai Main isi Service Center main Aata hu Aaj tak mujhe hamesh Acchi Service Mili hai. Isi Monday ki baat hai Mere MI BAND 5 ko sirf 2.5 Months hue the but Charging nahi ho raha tha Toh maine Online Appointment leke Monday ko Visit Kiya Unhone kaha BAND hum Replace Karke New Denge but Available na hone ki Wajah se 7 Days Bataye But Unhone Sirf 3 re hi Din Mujhe NEW MI BAND 5 de diya, Thank You So Much. You can Book Online Appointment. if you Don't have Hard Copy of bill, You can soft copy Send by gmail. If you Directly Visit to Service Centre And Didn't Take Appointment They also Book Appointment for you. Friendly Support

  • 1/5 Sahani P. 3 years ago on Google
    Miss behaving stafff

  • 3/5 Leonard P. 3 years ago on Google
    Very poor products, 2 weeks to service and no spare parts available

  • 3/5 Ranjit C. 3 years ago on Google
    Good

  • 5/5 Shym K. 4 years ago on Google β€’ 1 review
    Very big & clean centre , grooming staff and service very fast , near Vashi station
    1 person found this review helpful πŸ‘


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