Croma - Belapur image

Croma - Belapur

Electronics store Appliance store Computer accessories store Refrigerator store

One of the Most Revieweds in Navi Mumbai


Address

Plot No 35, Lords Building, No 35A, Palm Beach Rd, Sector 15, CBD Belapur, Navi Mumbai, Maharashtra 400614, India

Website

store.croma.com

Contact

+91 89769 04298

Rating on Google Maps

4.70 (20.3K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 AM to 9:30 PM
  • Thursday: 11 AM to 9:30 PM
  • Friday: 11 AM to 9:30 PM
  • Saturday: 11 AM to 9:30 PM
  • Sunday: 11 AM to 9:30 PM
  • Monday: 11 AM to 9:30 PM
  • Tuesday: 11 AM to 9:30 PM

Featured Reviews


Frequently mentioned in reviews: service (49) good (32) experience (27) Croma (25) product (24) staff (20) customer (19) store (19) helpful (18) Good (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sudhakar J. 8 months ago on Google • 11 reviews
    After purchased Tata Product Croma AC(1 ton 5 star inverter) From Croma Belapur, within 1 month installation and service experience is worst from third party,They installed and filled gas for start AC,but on second day AC gas is leaked,it happened 4 times in a month,I disturbed and disappointed about product and service, finally I decide to get refund.
    3 people found this review helpful 👍

  • 5/5 Affan K. 2 years ago on Google
    Sayyed bhai and bheem rao where very helpfull
    3 people found this review helpful 👍

  • 1/5 Meera A. 1 year ago on Google
    Pathetic service ever., I have experience in Croma. I purchased an LG 8kg Front load washing machine in the month of Nov 2022., and within a month machine's drum steel coating went away., and the machine started giving errors., as soon as I logged the complaint and asked for a machine replacement which they had promised at the time of selling me the machine., which they denied., whereas at the time of selling machine, they have done a lot of fake promises by sales person Avinash, Floor team Devyani and manager Vikram and now when the issue is there no one is answering the calls and they didn't even bother to look into this. Will surely take legal action on this matter. worst customer service and product quality. here are a few images of the machien drum
    3 people found this review helpful 👍

  • 5/5 Jyoti M. 1 year ago on Google
    Croma, A one stop solutions for you need. However it's too crowded on weekends, you can visit the store on weekdays, then you get better information and good time to see products
    2 people found this review helpful 👍

  • 5/5 Amit B. 1 year ago on Google
    OPPO always try something unique and different. This is the best phone from flip series with 256 gb storage. Excellent features No crease at all.Oppo find n2 flip is best device.
    2 people found this review helpful 👍

  • 4/5 Rohit S. 6 months ago on Google • 310 reviews
    This is a huge outlet. Better than any other outlets in Navi Mumbai The staff is good and well knowledgable

  • 4/5 Prakash G. 7 months ago on Google • 102 reviews
    There is lots of variety items available but when it comes to finance desk there huge gap in between croma staff and finance guys i was waited for for 2 hours i was not happy over all finance part purchase of 80k Laptop
    1 person found this review helpful 👍

  • 5/5 Shravan K. 2 months ago on Google • 24 reviews New
    Amazing experience. Had met Deepak sales executive and he was very supportive and gave me an amazing experience in the store and he is really knowledgeable about the phones he is selling.
    1 person found this review helpful 👍

  • 5/5 Iqbal J. 3 years ago on Google
    Croma is one of the best shop for shopping electronic, I have trust in Croma for over 10 years and I always buy the stuff from here as they have very best and competitive price. The staff are very polite and helpful too. Will be getting my 8K TV soon from here.
    1 person found this review helpful 👍

  • 5/5 Storyteller S. 2 years ago on Google
    They have entire collection of phone , laptop , all kind of electronic items. Visited on Independence day , discount is going on.
    1 person found this review helpful 👍

  • 5/5 Hyperion 1 year ago on Google
    Great experience at Croma Belapur store at the Dyson counter, Great products and good demo. Now Dyson is available at Belapur Croma. Do visit for demos, got home demo as well.
    1 person found this review helpful 👍

  • 5/5 Senjuti Saibal B. 1 year ago on Google
    I had bought Amazon Echo Dot with the help of Sushil from Amazon. He described the device perfectly as well as gave us a demo on how to use and setup it. This has been one of my best experiences and best interactions in Croma till this date. He even helped me to get it gift wrapped for my parents.
    1 person found this review helpful 👍

  • 5/5 Ved K. 7 months ago on Google
    Typical Chroma outlet with lot of appliances. Lookout for offers on TV and refrigerators washing machines cameras computers laptops. Name it they have something for all budgets. You are killed for choice and sometimes it is very hard to make a choice. Recomend you do a recce and buy on your next visit. Staff are knowledgeable and friendly
    1 person found this review helpful 👍

  • 5/5 Sudhir A. 7 months ago on Google
    AO Smith water I'm highly required , good service, and quality product also baby safe RO water purifier thanks to croma staff maam sneha .
    1 person found this review helpful 👍

  • 3/5 MDesign M. 3 months ago on Google • 128 reviews New
    It's great that he came. It was a very good experience like the one here and the staff is very good

  • 3/5 Raju R. 3 months ago on Google • 25 reviews New
    Good place for electronic goods. But some brands are not here like godrej

  • 5/5 Saumik M. 3 months ago on Google • 4 reviews New
    Thank you to Rohan for making sure to deliver the product seamlessly. Arman from the team also carries awesome customer skills to take all efforts to test product for me. Thank you team croma.

  • 5/5 Revs R. 5 months ago on Google • 3 reviews
    Arti Dhakapade did a fantastic job providing customer service and explaining the additional benefits not just limited with our purchase of a refrigerator but beyond . Taking care of servicing of all our electronics product , which was great and added value to our experience with Croma ! Thanks Arti !

  • 5/5 Sudeep N. 4 months ago on Google • 3 reviews
    I had an excellent experience purchasing a new fridge from Croma. The staff provided detailed information and were very helpful. The range of products was extensive and the delivery was prompt. Their after-sales service was also commendable. Highly recommend! Thank Ruchi miss

  • 1/5 Mudita P. 3 years ago on Google
    Staff is not helping.. they really don't care if you are looking for any things or product.. we literally have to search for staff and ask for doubt. They take good care for social distancing..check your body temperature.. and sanitization Offer are not so great!!

  • 5/5 Sopan K. 3 years ago on Google
    Had a wonderful customer service experience from Ashwini. She took a lot of efforts to give proper information and help with a good buy. All the best to her.

  • 5/5 Joshcaptures 3 years ago on Google
    Visited Croma Belapur, looking for an apple product. I am very satisfied with my visit to the store. Met Amit from apppe and the visit made to the store was productive. Getting a new apple product.!!!! 💯💯💯

  • 5/5 Santosh K. 3 years ago on Google
    The service is very good here. Each and every new model of electronics is available here.staff also showing new model.hemant is very helpful staff

  • 5/5 Ahmed K. 3 years ago on Google
    The best thing about this show was the friendly and professional staff. Good usage of space. Good prices.

  • 5/5 priyanka m. 3 years ago on Google
    Have been an old customer and recently purchased a laptop from the store. The service was good and the service provider was very helpful and knowledgeable. They have wide range of electronic devices as compared to other places. Highly recommended.

  • 4/5 jojo 3 years ago on Google
    An Electronic Hub having latest items with ample selections most of which discounted price and packages. With prime location the experienced staff feel you at home at our satisfaction with patience promptly and quickly. Well managed and customer friendly.

  • 5/5 Sunil K. 3 years ago on Google
    The service is very good here each and every new model of electronics is available here in small appliances kiran is very knowledgeable and helful she is show mi best products

  • 5/5 Prashant T. 3 years ago on Google
    just bought iPad mini from Croma belapur. thanks Mr Tahir and Fazal sir for wonderful discount and service. I would love to visit again.

  • 5/5 Deepa M. 3 years ago on Google
    👍👍Ashwani Kamble

  • 5/5 Annapurna D. 3 years ago on Google
    Great service from Sudhir. THANK YOU!!

  • 5/5 Sushil S. 3 years ago on Google
    Service is the best... pranay kadam

  • 5/5 Deepa B. 3 years ago on Google
    Good cooperation from Mr Mohd Shamshad

  • 5/5 Prakash L. 3 years ago on Google
    Ashvini kamble service Khup chan ahe

  • 5/5 Rajesh K. 3 years ago on Google
    EXCELLENT SALES SUPPORT FROM SHRI SUNIL M,

  • 5/5 rishabh y. 3 years ago on Google
    Cooperative staff

  • 5/5 Revolution A. 3 years ago on Google
    Nice service

  • 5/5 Prakash P. 3 years ago on Google
    Good service by sneha

  • 5/5 Rahul S. 3 years ago on Google
    हेमंत ने आम्हाला आमच्या वॉशिंग मशीन खरेदीसाठी योग्य मार्गदर्शन आणि मदत केली त्याबद्दल धन्यवाद..

  • 5/5 Ganesh N. 3 years ago on Google
    Exllent service Ayesha @ belapur coma I'm satisfied

  • 5/5 Akshata J. 3 years ago on Google
    Great store with great customer service

  • 5/5 manohar m. 3 years ago on Google
    Anil Sawant gave a good demo Very satisfied with croma's shopping experience

  • 5/5 Satish W. 3 years ago on Google
    Sunil maheshwri good support for buy frideg

  • 5/5 Vicky G. 3 years ago on Google
    NAJEEB Very happy with the service provided and the way he explained the product.

  • 5/5 amit h. 3 years ago on Google
    Ashwini kamble staff very good services

  • 5/5 Ashwini K. 3 years ago on Google
    I have visited to store Belapur Croma as i want in small appliances staff kiran she has suggest me a very good product and demonstrate with proper knowledge

  • 5/5 ////SHADOW GAMING /. 3 years ago on Google
    Tejaswini good service

  • 5/5 Jagruti T. 3 years ago on Google
    Anil Sawant good service

  • 5/5 Sam’s K. 3 years ago on Google
    Amazing service by deepak Gupta.

  • 4/5 Afran A. 3 years ago on Google
    Suresh Chavan is very nice guy who guided me in right way ro select AC. Thank You

  • 4/5 Disha M. 3 years ago on Google
    Good service

  • 5/5 Anil S. 3 years ago on Google
    Good

  • 5/5 Rai R. 3 years ago on Google
    Ashwini Kamble was very helpful !

  • 5/5 Bharat K. 3 years ago on Google
    good servicr thanks for sudhir and omkar

  • 5/5 PRAVESH V. 3 years ago on Google
    Recently I visited this store for purchase an AC and got best deal indeed,I had compared same product with other digital store also,but couldn't find better deal, all this could be possible because of Miss Samira ,who not only depicted product very well but also informed various cash back also. Thanks to Samira and Croma ofcourse.

  • 5/5 Prince N. 3 years ago on Google
    Proper guidance by ms. Samira. Excellent customer handeling..

  • 5/5 Girish M. 3 years ago on Google
    Excellent service and customer handling by miss Sameera. Will visit again for sure.

  • 5/5 Hemant P. 3 years ago on Google
    Good service from tejasvini

  • 5/5 vishal d. 3 years ago on Google
    I visited croma nice display ...demo given by hemant

  • 5/5 nasir s. 3 years ago on Google
    Good service givin by Ashwini

  • 5/5 Kiran J. 3 years ago on Google
    Nice experience...by Sohail and Gyan

  • 5/5 Siddhant P. 3 years ago on Google
    I had a good experience in belapur croma Mr. Sayyed and miss Kiran nicely attended me happy shopping

  • 5/5 Kishor K. 3 years ago on Google
    Good service

  • 5/5 Shaikh N. 3 years ago on Google
    Good experience and good knowledge and best service by Arbaz khan in belapur Croma

  • 1/5 KASHYAP M. 3 years ago on Google
    Too much time consuming on billing counters. System are sliw

  • 5/5 Gurmeet Singh G. 3 years ago on Google
    Good rang of earbuds nice service by jagdish

  • 5/5 naineesh k. 2 years ago on Google
    Rajeev Sandeep vaibhav good services given I purchased fridge and printer .good range of product and services .pl buy from hear

  • 5/5 Manjunath G. 2 years ago on Google
    Very Good staff and wide range of products I love microwave range please buy from Belapur #Croma

  • 5/5 amar g. 2 years ago on Google
    Awesome experience and staff....great offers..covid19 safety precautions....thank you Sneha for explaining all the details about the product and help to get which product suitable for my requirements...thank you

  • 5/5 Reeya T. 2 years ago on Google
    Ranjeet helped me out with my laptop. He was really patient and had excellent knowledge on the product he was selling. Thank you so much!

  • 5/5 mj 2 years ago on Google
    Best in class service. Great negotiable almost saved my 10000 rs on total purchase. 😍😍☺️☺️☺️👍👍👍

  • 5/5 R S. 2 years ago on Google
    Bought a laptop here, received attentive and prompt service. Also, the store had a relatively good selection of laptops.

  • 5/5 Sameer M. 1 year ago on Google
    Given best discount and very fast service.... I m happy Thanks to Rahul MI

  • 5/5 FAMOUS IN T. 1 year ago on Google
    Very good service rendered by Mr. Avinash Valve with his excellent knowledge of refrigerator and washing machine... And ver nice ambience around all over store... Over all it was a great experience 👍

  • 5/5 daredevil h. 1 year ago on Google
    Great service and showmanship by Patil saheb. Sachin patil. He showed attention out of 50 others staff. Very rare

  • 5/5 pravin c. 1 year ago on Google
    The experience was smooth and easy. Mr. Raju was really helpful and knew his technical stuff. Thank you for explaining it well. Although extra efforts can be made to provide the best discounts.

  • 5/5 Jyoti B. 1 year ago on Google
    I was great experience with this branch.... Mr. Akbar help us for mobile selection and other services and Mr. Sushil given great demo of speakers really appreciated. Great job keep doing good work...

  • 5/5 Anusha V. 1 year ago on Google
    Ms. Damini and Mr. Ajay guided us really well regarding all our purchases. Detailed information was given about all the products that we were looking to buy. Very happy with the service! Thank you so much! :)))

  • 5/5 Animesh K. 1 year ago on Google
    I purchased Airpods from Belapur Croma which was suggested by Mr. Azhar Naik. This item is very nice and useful. Very good service at Belapur Croma. All staff treated very gently and friendly. Thank you so much Mr. Azhar Naik

  • 5/5 Rajesh M. 1 year ago on Google
    Ruchi Singh She was extremely helpful and friendly, going out of her way to ensure I had a great shopping experience. She was knowledgeable about the products and gave me helpful advice on which product would best suit my needs. She was also very patient and understanding with my questions and concerns. I highly recommend this sales girl for her helpful nature and great customer service.

  • 5/5 Abbas D. 1 year ago on Google
    I have shopped from this particular Croma outlet several times and I have always experienced really good customer service from the staff.

  • 5/5 Sharath S. 1 year ago on Google
    Very helpful and customer friendly sound knowledge, experience at store was very good

  • 5/5 NK B. 1 year ago on Google
    Recently purchased a couple of Gas hobs to be delivered at 2 different address. Republic Day sale had so much crowd, yet Deepali and Mukesh from home appliances department were extremely helpful in arranging smooth buying and delivery process and installation calls. 👍🏽👍🏽👍🏽

  • 4/5 Sagar D. 1 year ago on Google
    Hrishikesh was very helpful, I had come earlier to purchase a microwave, when the price was low but the store was about to close, so he made a quotation so that when I come after few days the price would remain, and thats what happened, I came after 4 days and the price was higher, the quotation that he made for me cam in handy and I saved money

  • 5/5 Hemant P. 1 year ago on Google
    I would like to thank your company personnel at the customer services division for their excellent support. Your customer care executive, Miss.Shama Ansari took care of all my queries in a jiffy. She also provided timely and helpful advice regarding the brand of whirlpool washine machine I was purchasing. She let me know all the important information regarding the product including its features. She also explained to me, which product will suit my needs best. Please accept my gratitude towards her speedy and efficient services. Regards, Hemant pawar 970098739

  • 5/5 Zoom G. 1 year ago on Google
    Perfect collection...took 2 Ac , food processor and refrigerator

  • 1/5 KIRTI V. 1 year ago on Google
    Aarti provided a nice service to us in shop, but some specific & strict instructions were given of delivery multiple times which were not at all followed, which created inconvenience for us. Not expected this kind of service after sales n so editing the review again. Disappointed.

  • 5/5 sparkle 1 year ago on Google
    Recently got our new elica gas hob and Usha otg Thanks to Deepali mam and nisha mam for smooth assistance. Both were really nice and helpful.

  • 5/5 fearless f. 9 months ago on Google
    My whole experience has been amazing. The staff named Samira mam was so polite and caring. They gave me a 10% discount on the order since it was my first time in the shop. I would definitely come back again...

  • 5/5 Amol J. 1 year ago on Google
    This product is new italiy brand this is extra puls button added and 1 year warranty add . Plus 2 jar additional . Good Domo give By Sneha

  • 1/5 CHACKO V S. 1 year ago on Google
    Unfortunately very bad experience.😫😫 Product had been waiting for 5 days for Demo and neither a working number of Croma CBD shop is provided on invoice nor on net. Approached manufacturer directly and resolved issue today. Coma is intereted in pressing us to take Extended warranty, an income to shop rather after sale service. Many unresolved service request, no one to ask. Costomer is not God, just Dog for them.🐕

  • 5/5 Mechdraft T. 9 months ago on Google
    Mr Prakash koli for bosh dishwasher 13 plates demo explained very good and described all the features and helped me to choose the right product

  • 5/5 Priyanka N. 11 months ago on Google
    The service is really nice. All the salesmen here are polite and would like to specify about Sayali she helped me a lot and guided properly

  • 3/5 Sushant M. 8 months ago on Google
    Took the Havells gyser but it was more cheaper in local stores after purchasing from croma i casually asked the same gyser in local store and the price he said was blown m mind but anyways i have already purchased... so peice of advice you first check the price in local store also..

  • 1/5 Maaroof s. 8 months ago on Google
    Belapur croma customer service is very poor i purchased racold geyser befor one year and within one year geyser having problem. I am calling croma store since 1 month they don't give me single call response till now... (3rd class ) service

  • 1/5 udit p. 8 months ago on Google
    The number mentioned is out of order. Order placed for express delivery supposed to be delivered within 2 hrs never got delivered. Customer care does not have information regarding order status. Calls to customer care put on hold for half an hour and disconnected. In short: worst customer experience

  • 5/5 Suresh L. 8 months ago on Google
    Best Service, Excellent Sachin Patil has been helpful. Suresh Chavan has been very understanding.

  • 4/5 Dinesh P. 7 months ago on Google
    I had the pleasure of being served by croma Sandeep at the store, and I must say his service exceeded my expectations. His welcoming and well-informed attitude caught my attention as soon as I walked in. He took the time to guide me through my choices, ensuring I made an informed decision. Sandeep's dedication to customer satisfaction and his exceptional post-sales support left a lasting impression on me. I enthusiastically recommend Sandeep for his professionalism and expertise. Thanks for an unforgettable experience!

  • 5/5 Prabhakars T. 8 months ago on Google
    I've had the pleasure of interacting with Sachin, and I must say, his assistance was outstanding. He was attentive, knowledgeable about the products, and genuinely eager to help. Sachin's approach was not pushy, but rather focused on understanding my needs and providing tailored recommendations. His excellent communication skills and friendly attitude made the shopping experience enjoyable. I left the store feeling satisfied with my purchases, largely thanks to Sachin's exceptional service.

  • 5/5 Rahul S. 7 months ago on Google
    I was attended by Sale Person Afroz who shared intense knowledge in the soundbar segment and turned out really helpfull in making decision to buy the right product.

  • 5/5 Prashish G. 7 months ago on Google
    Great help from ArtiJi and AnjaliJi Understood my needs properly and then suggested me the best products for my office! Purchased an AC and a TV with their help.

  • 5/5 Sujata W. 6 months ago on Google
    Mr Rushikesh handled our matter very nicely. He provided us good information. He is very supportive and cooperative

  • 5/5 Amrish Y. 6 months ago on Google
    Mr mani kuttan handled our matter very nicely. He provided us good information. He is very supportive and cooperative 👌👌

  • 5/5 Soham M. 6 months ago on Google
    Afroz It was very helpful and nice the way he told us about the speakers and we were helpful to find the best speaker for us thanks really nice guy 😄👍

  • 5/5 Abhi 6 months ago on Google
    Purchased few products and the experience was great. Salesman was helpful and knowledgeable. Price was matched with the other major online sites which makes this outlet the best of both worlds. Offline shopping at online prices.

  • 5/5 Ajinkya C. 6 months ago on Google
    I got 55 inches Sony x75L led TV from Belapur Croma Mr. Nazir and Ms. Anjali explained the offers and comparisons also the features were explained very well Payment and cashbacks were flawless The customer experience was too good

  • 5/5 pradnyesh p. 6 months ago on Google
    Great experience at Croma Belapur. Mr. AFROZ from the AV section has an in-depth knowledge about home theatres. He walked me thoroughly through the process of choosing a perfect home theatre for me. It made my purchase easy. Thank you AFROZ and thank you Croma for the great service.

  • 5/5 Vinita T. 7 months ago on Google • 1 review
    Arti Dhakapade is a great hardworking executive at Croma Belapur. She helped us selecting the best product as per our requirement and the whole process till payment was smooth. Kudos to your dedication Arti! Very impressive ♥️
    1 person found this review helpful 👍


Call +91 89769 04298 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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