1/5 bacdreems 8 months ago on Google
Very
bad
experience
with
Vijay
sales.
We
bought
a
new
washing
machine
on
11
sep
2023.
It
was
delivered
on
12th
sep
2023.
Demo
was
done
on
13/9/23
evening.
I
put
clothes
for
wash
very
next
day
on
14/9/23
and
the
machine
didnt
work.
Out
water
pipe
was
nt
working.
Just
one
day
old
washing
machine
was
defective.
I
complained
on
15th
sep
as
it
was
late
on
14th.
A
technician
visited
us
on
16th
and
accepted
that
machine
is
defective
and
needs
to
be
replaced.
But
said
it
will
be
long
procedure
and
might
not
happen
also.
We
informed
vijay
sales
about
it
but
only
reply
we
could
get
is
its
not
in
our
hands
now
as
two
days
had
passed
by
the
time
you
complained
and
now
company
will
arrange
for
replacement.
Company
ppl
are
giving
vague
replies
like
we
have
sent
mail
and
we
will
get
reply
from
factory
and
stuff
like
that.
No
particular
date
or
solution
given
to
us
after
a
week.
Also
they
cheated
with
is
about
the
extended
warranty.
Now
i
would
worry
abt
it
as
the
machine
didnt
even
work
for
two
days
forget
abt
it
working
for
5
years.
They
never
told
us
that
its
not
a
company
warranty
but
vijay
sales
warranty.
There
is
huge
difference
between
both.
It
all
seems
like
a
scam
as
we
are
not
getting
any
concrete
action
from
either
vijay
sales
or
siemens.
We
had
bought
it
on
urgent
basis
bcoz
it
was
needed
urgently.
But
all
this
is
just
making
our
life
more
hell.
Even
after
paying
47500
we
are
without
a
washing
machine
and
indefinite
wait.
Didnt
expect
this
from
a
big
store
like
vijay
sales.
They
could
have
easily
given
us
replacement
from
their
stock
and
made
our
life
easier.
But
no.
They
just
put
it
all
over
siemens
and
have
lost
a
loyal
customer.
Also
the
extended
warranty
is
truely
a
scam.
They
did
not
mention
at
that
time
tht
this
is
not
company
warranty
and
just
vijay
sales
warranty.
Some
third
party
is
incharge
of
it.
Totally
fake
promises.
Please
do
clear
all
ur
doubts
and
ask
abt
everything
before
buying
anything
from
here
since
they
do
not
give
clear
information.
They
just
want
to
achieve
their
targets.
And
thus
do
not
give
clear
information
abt
such
things.