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Frequently mentioned in reviews: service (37) Haile (24) Adama (14) Resort (12) amazing (12) hotel (11) good (10) stay (10) excellent (10) time (10)
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  • 4/5 kalid s. 1 year ago on Google
    Though there are no water surrounding it like its others locations its still nice and a pretty good place. Hugely crowded on weekends. The service is good despite being a huge place. Has a few spots to just chill and a pool if u wanna cool down from the sunny city.
    7 people found this review helpful 👍

  • 5/5 Samuel A. 7 months ago on Google • 20 reviews
    "I had a fantastic stay at Haile Resort Adama. The level of comfort and luxury provided was truly outstanding, and the polite and attentive staff made it even more special. The culinary experience was delightful, and the affordability, especially for group travelers, was a pleasant surprise. Combined with the perfect weather, I cherished every moment of my stay and wholeheartedly recommend Haile Resort Adama for an unforgettable experience.
    1 person found this review helpful 👍

  • 5/5 Henok K. 1 year ago on Google
    I didn't stayed a night but visited the place for a lunch with a friend. We had their Half Agelgil and it is more than enough for us. The service is excellent, staffs were professional and friendly.
    2 people found this review helpful 👍

  • 5/5 Yohannes Z. 4 months ago on Google • 11 reviews
    Amazing time with haile resort

  • 3/5 Alazar Y (. 1 year ago on Google
    Weekdays late in the morning is the best time to enjoy swimming pool; it one of the cleanest and safes swimming pools I ever experienced; reasonable prices too with just 200 birr; keep it up
    1 person found this review helpful 👍

  • 5/5 Nahom R. 1 year ago on Google
    It was my second time visiting Haile resorts besides my 1st visit in Hawassa. Their level of service and respect for their customers continues to amaze me. They really do care and want you to have the best experience. I went for a lunch and a dinner with a friend and was satisfied in both meals. I would recommend their "Fasting Agelgil". It is the best I have eaten so far and I'm sure many will agree.
    1 person found this review helpful 👍

  • 5/5 Jefferson F. 10 months ago on Google
    Staying at Haile Resort - Adama exceeded all expectations. Every aspect of the Hotel is impeccable. Exceptional services, comfort and satisfaction. There are luxurious and spacious rooms, with its stunning views. The hotel's facilities were top-notch. Overall, Haile Resort - Adama is a true gem, providing an unparalleled level of luxury, comfort, and hospitality that deserves a resounding five-star rating.
    1 person found this review helpful 👍

  • 5/5 MATTHAN h. 11 months ago on Google
    Everyone was so polite and the service was incredible, the rooms were very clean and spacious. It had a great view. The food was delicious and very kid friendly it had a swimming pool for kids and adults too. when we got home they even called us and asked if we got home safely. In general our stay was nice.
    1 person found this review helpful 👍

  • 5/5 Ephrem T. 1 year ago on Google
    The customer service was so amazing, every waiter and waitress and the staff are so charming and helpful. It's a place of hotel professionals and excellent customer service. What so surprised me was the service standard across all Haile resorts are the same . we thank you Haile for the ይቻላል sprit. You built a unique standard for the Ethiopian hospitality industry.
    1 person found this review helpful 👍

  • 5/5 kiddy g. 1 year ago on Google
    There is a play ground for kids, there is a swimming pool. It’s a very clean and green place for a family to refresh and enjoy. The food is delicious too and their customer service is so amazing, I’ve never seen such kind of customer service anywhere
    1 person found this review helpful 👍

  • 3/5 Dawit S. 3 months ago on Google • 7 reviews New
    Haile Hotels and Resorts a very interesting encounter! Context:$196 per night for family room hotel. My kid unintentionally broke a tea cup and here is the penality (200ETB about $4 - funiest part the cost includes tax). I was shocked not because of the money but the practice. I recieved a call from their reception after 30 minutes while driving in Addis Adama Express way. At Bishoftu exit I stopped and called back coz there were repeated calls (we also left wet swimming shorts). We went back and recieved the following reciept. 200 ETB!

  • 5/5 M T. 7 months ago on Google • 3 reviews
    Excellent customer service; Friendly staff; Nice food; good gym service; very good room; good swimming pool; perfect massage and sauna service; excellent hospitality in all areas. We stayed in group with many children onboard. All staff were very caring to the children. And the adults had our time to have chats as the children had excellent playing compounds with leading staffs. In general, the hotel and all its services were excellent! I recommend for all kinds of causes.

  • 4/5 Aman P. 1 year ago on Google
    We recently visited Haile Resort Adama and had an amazing experience. The food was delicious and the waiting service was excellent. The view from the hotel was also breathtaking. I would definitely recommend this hotel to anyone looking for a relaxing getaway with great food and service. Thank you Team Haile Resort

  • 5/5 JoyinEthiopia 1 year ago on Google
    It is a well planned beautifully laid out property. The pool is good size and one could see the instructor and life guards. We had dropped in for lunch. It was busy with conference guests as well as dropin-s like us. The staff catered to everyone with ease and a smile. My simple einjira with tagabino was fresh, tasty and hot. My tummy never protested. I was privileged to visit the Legend's property this time. I was a member and had used the gym facilities in Alem Building when I had lived in Addis Ababa many years ago.

  • 3/5 Gashaw A. 11 months ago on Google
    Good side: It has a playground for the kids as compared to other places alike. Still, the playground needs to be clean as we have experienced a bad smell. Bad side: I am not happy with the customer service. It started with no additional mattress for kids, no divider (cannot charge phone), additional USD 10 for my son's breakfast after making sure we want to book the room we saw (I don't know how it is applied on pricing like that). The layout of the room is not interesting, which makes the kids play around the bed. Massage is not included in the service package. So, overall, I am not satisfied by the services as compared to the money paid.

  • 5/5 Yordanos S. 10 months ago on Google
    I'll start with the amazing stuff members they're are very welcoming, friendly, and respectful. The place is quite good, and the food is delicious. It's a lovely place to spend time by yourself or your family. I highly recommend it ☺️

  • 5/5 Natnael M. 8 months ago on Google
    Had an amazing experience at Haile Resort Adama. The comfort and luxury were exceptional, and the staff's politeness added a special touch. The dish was delicious, and the affordability for group travelers was a pleasant surprise. The balcony views were breathtaking, complemented by the perfect weather. I enjoyed every moment and highly recommend Haile Resort Adama for an unforgettable stay.

  • 5/5 Dassee A. 10 months ago on Google
    From my experiences, Haile Resort Adama has consistently provided the highest quality of service. I have had the pleasure of visiting and staying at this establishment on various occasions, ranging from professional workshops and meetings to family trips. Regardless of the purpose of my stay, the service provided has always been exceptional. The accommodations, meals, and stunning views are all outstanding, but it is the unmatched hospitality that truly sets this hotel apart from others. In my opinion, Haile Resort Adama offers the finest hotel service in the country, and I would highly recommend it to anyone seeking a luxurious and unforgettable experience.

  • 4/5 Tesfagebriel T. 6 months ago on Google
    I had a meeting and lunch at haile resort adama and I am very satisfied by the professional service of the staffs and the amazing air and view of the facility. Will definitely visit again.

  • 5/5 Tana S. 11 months ago on Google
    Recently had the pleasure to stay at this resort, and by far I must say its one of the best. Rooms are spacious, clean and comfortable. All amenities are up-to-date. Breakfast has enough and more varieties. However the most important aspect is the extremely polite staff, and the impeccable service provided. Our congratulations to all the members at Haile who work as a family towards providing the best of the best. Keep up the good work. Will definitely come back here.

  • 5/5 Yafet S. 1 year ago on Google
    We recently had the pleasure of visiting Haile Resorts and were thoroughly impressed with our experience. The rooms are comfortable and well-appointed, and the food was delicious. But what really made our stay stand out was the exceptional service we received from the staff, particularly our waiter, Yetimwork. She was friendly, attentive, and went out of her way to ensure our meals were enjoyable. We appreciated her recommendations and cheerful demeanor throughout our stay. Overall, we highly recommend Haile Resorts for anyone looking for comfort and great customer service .

  • 5/5 Saron D. 1 year ago on Google
    I didn’t get to stay the night at Haile because it was fully booked but understandably so. The service was excellent, whether it was in the lobby, by the garden or even during breakfast. They were attentive and polite, the perfect combination. I would definitely recommend you stay here when in Adama.

  • 5/5 Zena A. 1 year ago on Google
    Amazing hospitality! The food is good, the room is clean, constant standards of service especially I would like to thank Haimanot G (Adama) for making me laugh & the kind service she loves her job👏👏 the noisy AC in the room is a little uncomfortable check that! But whenever my local vacation you are my # 1 choice!! Thank you!! I Had an amazing weekend!!

  • 1/5 Monica B (. 1 year ago on Google
    Currently sitting poolside astounded that I cannot buy a glass of white wine. They tell me they have only bottles. How is it that a hot el of this size with a PACKED restaurant does not offer a glass of wine. So, instead, I spend less money on a beer. The lobby bar has no beer at all, so it takes 10 minutes to go wherever they need to go to get a simple beer. They have lost money and a future customer. As usual, swing and a miss.

  • 5/5 otte t. 1 year ago on Google
    I was there for the couple of days with my all family i was exited and satisfied. The staff with it's fully concerned for best service. Really they are amazing. Thank you

  • 5/5 Bona T. 1 year ago on Google
    The best resort in Ethiopia, plus wonderful hospitality you will ever get. I give more than 5 stars for the employees, keep it up.

  • 1/5 Melaku D. 1 year ago on Google
    I've stayed in almost all branches of Haile Resorts in the country at different times including where I'm staying now - Haile Resort Adama. This time it's unusual to my previous experiences. A disturbing noise (probably from drainage of septic tank) woke me up in the middle of the night. Not sure when they are going to finish so that we get back to our sleep (I'm writing this in the middle of the night devoid of my sleep because of the noise). Let me add another poor service; they don't have a TV channel in their room that broadcast FIFA world cup, which you can find in a small local guest house. The cost they incur for a night is huge and they need to work hard to meet expectations! I've always been satisfied of their services in all their branches including this one previously; but its disgusting this time!😐

  • 5/5 Moses A. 1 year ago on Google
    Haile Resort is an excellent resort. We stayed here for two nights and we were very happy with everything. Most importantly the service goes beyond and above. We will for sure be back here again. Thanks

  • 5/5 Thomas M. 1 year ago on Google
    Customer service is amazing! We received exceptional service from security, guests service, management and in particular a team member name Natinael B. We would like to thank them for the service we received.

  • 5/5 Desta L. 1 year ago on Google
    I stayed two days in the Family room with my wife and kids. It was comfertable and very nice. The food, and the serves were also excellent. Keep it up!

  • 5/5 leo l. 1 year ago on Google
    The staff are amazing and so helpful, the food is amazing all in all great location. We had an amazing time. Especially the food part 😋

  • 2/5 Nabil A. 1 year ago on Google
    I stayed at the hotel for two nights.... Place is neat and spacious (I believe that's how a hotel shall be kept). Nevertheless, the service is not up to the standard. Waiters are not understanding to what you tell them, the time it takes to get your food (either via the room services or by going to the restaurant physically) is just unbearably long. Additionally, wifi is not stable in the room we were in (#127). I hope the service improves, especially having the name of the legendary Haile as its brand, we expect it to be as excelling as Haile is.

  • 5/5 behailu mamo Z. 1 year ago on Google
    Starting from the get all the staffs of the hotel are working in a good spirit. They are so welcoming. The rooms are so comfy. All in all, we are so happy with the entire service you offered us. Please go far with such type of an excellent service. Thank you so much!

  • 3/5 A Y A. 7 months ago on Google • 2 reviews
    Haile resorts Adama the hotel is fine and clean. However, 6:30am they were playing very loud music by the swimming pool it was impossible to sleep. I called reception asking them to turn it down several times but they turn it down for few minutes and turn it back up. I know it is a new year but loud music disturbing those want to sleep at 6:30am is not fair and not acceptable.
    2 people found this review helpful 👍


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