1/5 Harsha B. 4 years ago on Google β’ 3 reviews
I
have
had
a
very
bad
experience
with
fitness
ace.
I
joined
the
gym
and
started
using
the
facility
from
April
2019.
Initially
I
was
asked
to
pay
a
sum
of
rs.
12,000/-
towards
annual
membership.
Subsequently,
I
was
asked
to
pay
rs.
36,000/-
towards
personal
training.
And
I
was
also
asked
to
pay
rs.
10,000/-
towards
using
the
massage
facility.
I
was
happy
with
the
personal
trainer
for
the
first
three
months
and
was
contended
and
really
satisfied
with
the
personal
trainer.
Subsequently,
as
my
three
month
duration
was
over
I
asked
the
gym
and
was
told
that
there
was
a
new
scheme
called
β
pay
as
you
gym
β
according
to
which
I
was
supposed
to
pay
the
trainer
and
the
trainer
instead
would
pay
the
gym
owner/
management.
Things
were
moving
fine
when
yesterday(
28/08/2019)
an
operational
manager
-
mr.
khader
called
me
and
asked
me
to
take
back
the
money
which
I
had
paid
for
the
personal
training
and
that
there
was
no
connection
between
the
gym
and
the
trainer.
I
had
actually
paid
and
booked
for
personal
training
for
an
entire
year
roughly
amounting
to
rs
1.5
lakhs.
I
tried
contacting
the
personal
trainer
and
he
replied
through
messages
saying
that
he
was
ill.
I
wasnt
aware
of
anything
that
was
going
on
until
today
when
mr.
khader
called
me
today
into
his
personal
chamber
and
that
I
had
to
take
back
the
amount
paid
to
the
personal
trainer.
When
I
asked
him
as
to
why
I
had
to
take
back
the
money
from
the
personal
trainer
when
he
was
so
good,
mr.
khader
replied
that
the
personal
trainer
was
not
co
operating
and
hence
he
was
being
removed.
Now
my
whole
money
is
stuck
and
I
have
to
take
legal
recourse.
Though
Iβm
a
lawyer
by
profession,
Iβm
out
in
a
legal
situation
to
fight
for
my
own
case.
I
have
to
take
the
legal
recourse.
But,
I
find
the
management
very
detached
from
solving
the
problem
and
left
it
for
me
to
solve.
In
the
course
I
have
also
learnt
that
the
management
is
doing
the
same
to
others.
Many
others
along
with
me
are
out
in
the
same
situation.
Later,
mr.
khader
made
me
speak
to
another
person
by
name
Susheel
nag
who
I
was
told
owner
of
the
business
who
coldly
suggested
me
to
take
back
the
money
from
the
trainer.
When
I
asked
what
was
the
reason
for
not
allowing
the
trainer
to
train
me
and
others,
no
proper
explanation
was
given.
Now
I
have
been
left
with
no
option
but
to
insist
on
getting
my
money
or
getting
my
training
from
the
particular
trainer.
That
apart,
Iβm
told
that
the
management
is
not
paying
any
salary
to
any
of
its
trainers
and
insisting
them
to
work
without
pay.
No
pf
or
esi
is
paid
to
the
employees
and
there
is
no
proper
record
maintained.
Otherwise,
the
gym
is
located
in
the
third
floor
and
there
is
no
proper
ventilation.
During
peak
hours,
when
the
floor
is
full,
the
air
is
suffocating
and
no
provision
is
made
for
cross
ventilation.
It
is
very
unhealthy
working
out
in
there.
I
must
say
that
initially
I
was
told
that
there
would
be
an
induction
programme
by
general
trainers.
But
no
such
induction
was
made
and
I
was
forced
to
take
personal
training.
The
front
office
initially
told
me
that
personal
training
would
cost
me
rs.
12,000/-
per
month.
I
was
duped
into
believing
that
the
personal
training
would
be
for
an
entire
month
but
later
I
was
told
it
was
only
for
12
days
in
a
month.
All
these
facts
were
hidden
and
their
only
agenda
was
to
make
me
believe
things
to
their
advantage
and
induce
me
to
pay
them.
Now
very
easily
they
have
shirked
from
their
responsibility
and
asking
me
to
get
my
money
on
my
own.
Now
Iβll
have
to
file
a
case
to
either
continue
training
the
particular
trainer
or
not
extract
my
money
from
the
trainer.
So
friends,
please
do
not
indulge
in
any
such
schemes
which
will
be
changed
without
prior
notice.
No
receipts
will
be
given
for
the
payments
made
and
if
any
issue
arises,
youβll
be
left
to
fend
for
yourselves.
It
is
a
very
bad
experience
Iβm
facing.
So
my
opinion
is
that
the
management
is
irresponsible
and
money
oriented.
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