West Pack Lifestyle Nelspruit image

West Pack Lifestyle Nelspruit

Store

😐 The staff they all amazing. The shop it's so clean to the par you can see yourself on the floor. And amazingly enough stock People often mention staff, helpful, store, price, service, Nelspruit,


Address

The Square, 5 Sitrus Cres, Mbombela, 1240, South Africa

Website

blog.westpacklifestyle.co.za

Contact

+27 10 040 7530

Rating on Google Maps

4.30 (1.5K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 am to 6 pm
  • Wednesday: 7 am to 6 pm
  • Thursday: 7 am to 6 pm
  • Friday: 7 am to 6 pm
  • Saturday: 8 am to 4 pm
  • Sunday: 8 am to 2 pm
  • Monday: (Christmas Day), 7 am to 6 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: staff (11) helpful (9) store (8) price (6) service (6) Nelspruit (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 M M S. 2 years ago on Google
    Very well stocked West Pack! Huge choice of all the household items you can possibly need plus toys plus snacks. Safe parking right in front of the main entrance.
    1 person found this review helpful 👍

  • 3/5 Sindi M. 6 months ago on Google
    The staff they all amazing. The shop it's so clean to the par you can see yourself on the floor. And amazingly enough stock
    1 person found this review helpful 👍

  • 5/5 Gerhard K. 7 months ago on Google
    The staff were very friendly and helpful. We got wat we looked for.

  • 1/5 Marlene B. 1 year ago on Google
    11.30am we walked into West Pack at the Grove in Mbombela. Beautiful cooler boxes of all colours were stacked up at the entrance with special signs for R129.99. I chose one and when I paid the price was R169.99. I queried the price and was told the special ended yesterday! The supervisor asked if we would be prepared to pay the R169.99 or she could give me a voucher as a refund. I chose to take the voucher and while I was waiting I noticed staff members hastily taking down the special signs. Two things came to mind. 1. The normal policy is the price you see is the price you pay. 2. 11.30 am surely the special signs should have been removed by then. I enjoy shopping at West Pack, but this incident left me very dissapointed in their customer service

  • 5/5 Kim H. 7 months ago on Google
    Nice place. Good customers service. Well stocked.

  • 5/5 Melis O. 8 months ago on Google
    Very convenient, can find most things you'd want inside. Affordable quality products in bulk.

  • 5/5 Pamela V. 7 months ago on Google
    First thing you notice is how clean and organised the store is, with a great selection. What a pleasure!

  • 5/5 Tendai M. 8 months ago on Google
    They always have all the stuff that you need but can’t find anywhere else. The prices are hit and miss. … you must just compare carefully But staff is VERY helpful… probably THE most helpful staff of all shops. They actually treat you like they WANT to help. And also it’s very clean

  • 5/5 Shaolin J. 1 year ago on Google
    This is my go to place when I think of spices and sauces. The prices are quite reasonable and they also have good deals on detergents and toilet paper

  • 5/5 Calie B. 1 year ago on Google
    The new "shopping hero" guys are an amazing addition, the guy that helped me was eager to help and very friendly. Very happy with the service

  • 4/5 Coaster M. 11 months ago on Google
    This store is well packed, shop floor assistants are helpful, price tags 🏷️ not available of some items but store assistants are so helpful

  • 4/5 Lindokuhle K. 10 months ago on Google
    There's a white worker that spoke with me in Siswati, the local vernacular language. We had a conversation and I asked if he'd let me pay lobola for his daughter if he has, as a being. His response was rhetoric wisdom.

  • 4/5 Johann M. 10 months ago on Google
    I only go there for their sweets. Very neat. Staff are pleasant and helpfull.

  • 5/5 mary-ann B. 1 year ago on Google
    I was pleasantly surprised. I found what I was looking for and also took 2 items that were on promotion. After the teller had rung everything , the manager came to the till and told the cashier about the items not being rung up correctly . I had not been paying attention. I would have got home, checked my slip and been incredibly annoyed that I d been charged full price. So there I had a manager, paying attention. Well done. A very satisfied customer instead of an annoyed one.

  • 5/5 Hartjie N. 1 year ago on Google
    Very helpful. The staff immediately approached and asked how they can help. The product I required was not on the shelf but they went to the back to go and fetch some for me so it was quick. Very happy. Keep up the good work and service.

  • 3/5 Chantel B. 1 year ago on Google
    Nice place would just like it more if they could sell lose cake boxes and cake decorations equipment

  • 5/5 Jacob M. 1 year ago on Google
    Anything you need plastic, stationery, charcoal, washing powder, sweets and more in affordable prices just go there you will never regret

  • 2/5 cexza m. 1 year ago on Google
    Nelspruit staff members especially at the tiils,are not welcoming as if you are not they should learn from West pack staff members in Groblersdal.Groblersdal west pack staff offers excellent service I can't wait to go back to Groblersdal last tym I went there I was treated 'top notch' they are the best really , They dont judge by appearance all of them in the entire store are the best 👌🏾

  • 5/5 David V. 1 year ago on Google
    Our preferred store for anything to do with celebrations or parties! Friendly and quick service!

  • 5/5 Jurina C. 1 year ago on Google
    Westpark offers so much. I Love shopping there. Affordable quality

  • 4/5 Bongani P. 1 year ago on Google
    Easy to access stores, enough parking space and great customer services from the shops.

  • 1/5 Izak B. 1 year ago on Google
    Send you branch an e- mail yesterday at 14.34 pm. No response. The read receipt say someone read it at just after 13.00 today but still no response. I was in your shop this morning to buy some goods. There was one till in operation. The rest of you too good for nothing personnel was all gathered at another counter . The one at the till that was operating call them with no one responding. Needless to say this was my last call at your business . Never again.

  • 4/5 Marianne H. 1 year ago on Google
    What a nice experience we had being assisted by one of the managers in Nelspruit cental.. He was very helpful. The only problem we have is that the competition for the car to be won doesn't include the Nelspruit branches. Can West Pack please comment why the Nelspruit branches isn't allocated with a car to be won?

  • 5/5 Honest M. 2 years ago on Google
    The make the best birthday balloons, however it is not as cheap as you'll expect, but if you're looking for a quick shopping trip then it is the perfect store.

  • 5/5 Alice M. 1 year ago on Google
    Id like to commend Andile from Westpac Nelspruit, her acumen on the telephone is impeccable, she speaks very well to customers and is extremely helpful and calls back to check for satisfaction, please give this women a bells

  • 4/5 Lwandile S. 1 year ago on Google
    Big, well organized store. Plus the great attitude of the staff is a great bonus

  • 5/5 Kobie P. 2 years ago on Google
    I was not there but @ Pep Stores But Westpack is a wonderful store to shop @ anyway. Have every & anything for low costing. Pep is one of the neatest friendliest Pep in the whole of Nelspruit. All the other Pep Stores can catch tips from them.

  • 4/5 Christine C. 1 year ago on Google
    They have fantastic products, you just have to search. I don't recall seeing Isle signs. All in all cost effective

  • 4/5 Magda van der W. 1 year ago on Google
    I just love this shop. Great specials, well stocked, helpful friendly staff.


Call +27 10 040 7530 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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