Game Nelspruit Illanga Mall image

Game Nelspruit Illanga Mall

Store Electronics store Department store General store Sporting goods store Appliance store Stationery store Baby store Luggage store Wholesale food store

🫤 Google maps says you updated your opening hours 11 weeks ago to closing at 5 on a Sunday. At 3:30 today I went in to buy some solar torches only to find you closed and the sign beside your door clearly stating that you close at 3 - please correct your Google Maps listing as you just waste our time w... People often mention service,


Address

Entrance 1 & 2, Ground/Lower Level, Shop LG7, Illanga Mall, Samora Machel Dr, West Acres, Mbombela, 1211, South Africa

Website

www.game.co.za

Contact

+27 86 142 6068

Rating on Google Maps

3.90 (1.6K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 7 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 9 am to 5 pm
  • Monday: (Christmas Day), 9 am to 6 pm, Hours might differ

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Paul M. 1 year ago on Google
    Google maps says you updated your opening hours 11 weeks ago to closing at 5 on a Sunday. At 3:30 today I went in to buy some solar torches only to find you closed and the sign beside your door clearly stating that you close at 3 - please correct your Google Maps listing as you just waste our time when it is incorrect.
    1 person found this review helpful 👍

  • 5/5 Vicky L. 1 year ago on Google
    I bought clothes, shoes and food and visited...Kruger National Park, 3 roundavels, Potholes, God' Window, The Cave, Isidwala

  • 2/5 Zane Van Z. 5 months ago on Google
    Month end and only 3 of the 14 tills are operational😳🤨

  • 1/5 Ramona G. 4 months ago on Google
    Only 2 cashiers to serve a line of 20 customers over the festive season. Unacceptable

  • 5/5 Mzwanele M. 1 year ago on Google
    Great service by friendly staff, I enjoyed the my shopping

  • 1/5 Anri N. 10 months ago on Google
    I was at game in Ilanga mall on 1 June 2023 to get a contract phone but they couldn't help me because their system was offline. I was asked if I knew what phone I wanted before applying to get on contract. I showed her that I wanted the IPhone 12 double deal (I found the booklet on the internet) she gave me the booklet and said the deal is still on until July 6, 2023. I then found out that they advertise the IPhone 12 in the booklet for R100 more expensive and with less Rom. I think it is unethical to advertise something in one platform and when you get there the product is more expensive and not what you expect.

  • 5/5 Lucky Jackie S M. 1 year ago on Google
    Very good customer service and excellent customer care

  • 1/5 Barend van den H. 1 year ago on Google
    On the 2nd of March after two attempts handing in my brand new laptop I'm still waiting for it to be fixed I called three times today to find out where my laptop is and all that I get is that they will call me back. I'm in essential service industry and it is a batlle to do my work correctly without my laptop

  • 5/5 Virginia M. 1 year ago on Google
    It's great store with everything your need from food to appliances

  • 1/5 Zamo B. 1 year ago on Google
    The power went out whilst standing in line (to pay ) and we were forced to drop our items and vacate the store immediately due to the generator not working. As much as it wasn't really their fault due to the stupid loadshedding. It's INCREDIBLY frustrating to have to drop my items JUST as I'm ready to pay!

  • 5/5 Marius F. 2 years ago on Google
    We went to Game on 14 Jan to buy a new television set. The staff was friendly and eager to assist. Overall we received good service.

  • 5/5 Diamino N. 1 year ago on Google
    Just amazing... enjoyed my shoppings

  • 1/5 Marli M. 2 years ago on Google
    Horrible place. Many people that are employed but no one offered to help me. They stood to the side and stared. I asked one of them about a special. They told me the product was sold out. I refused to accept that and finally they admitted that they had one left. They showed me the product. Not even near a shelve. They were clearly stashing it away for themselves. It was a heavy product and while 4 of them stood around me, they watched as I picked it up, by myself, and placed it in my cart. Not a single offer to help. The place has gone downhill.

  • 5/5 Amanda M. 2 years ago on Google
    I went to buy a washing machine at Game and received 5 star service from Keith. Now every time I go there, he remembers me, greets, chats and asks if I need any assistance etc. What a friendly and professional person, thank you Keith for the awesome service!

  • 1/5 mary-ann B. 7 months ago on Google
    Everytime I go to game , I think the service cant get worse. The staff stand around in clusters chatting or talking on their phone. When asked for a product, they point you in a direction. Shocking attitude. I did manage to find what I was looking for today.

  • 1/5 rudi n. 1 year ago on Google
    I approached Game in person to complain about a Bennet Read glasstop that broke on the very 1st time that it was used. Game did not replace it. I bought a replacement on my account from Tevo. This was paid for on 10 August 2022. I am still waiting for feedback from Vusi. Poor service. Poor customer relations.

  • 1/5 A Z. 2 years ago on Google
    Shocking. I have been waiting for 30minutes to be assisted by ‘the only person who can assist me’ at the credit desk. Apparently she felt the need to go to Pick a Pay an hour after the store opened. I am shocked at the work ethics of people these days! Overall bad customer experience


Call +27 86 142 6068 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Recycling
    • ✓️ Electronics
    • ✓️ Ink cartridges
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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