1/5 Ivy L. 1 year ago on Google
Seriously
the
worst
ever
experience
in
any
food
court
and
this
is
Westfield!!
What
a
shame
and
bad
reputation
they've
put
up
for
Westfield.
1.
The
staff
can't
even
understand
a
simple
question.
Simply
wanted
to
know
what
type
of
noodles
they
use
for
their
Noodle
Soup
and
the
lady
told
me
it's
Noodle?!
2.
Found
2
sharp
finger
nail
sized
hard
plastic
pieces
in
my
food!
Luckily
it
wasn't
in
the
portion
that
I
gave
to
my
4yr
old!!
I
took
the
plastic
pieces
back
to
the
shop,
showed
them
and
asked
what
would
that
be?
Why
is
it
in
my
food?
The
lady
looked
at
me
and
said
it's
plastic
container.
Funny
enough,
I
ordered
Vietnamese
Phone
and
the
food
didn't
come
with
plastic
container.
I
explained
the
same
to
the
lady.
The
lady
then
said
no...It's
from
the
plastic
container
which
they
stored
the
raw
meat.
She
then
went
to
their
fridge
and
brought
out
that
plastic
container
with
raw
meat
to
show
to
me.
She
said,
sometimes
it's
bad
container.
I
do
not
understand
why
she
behaved
like
this
is
normal,
shouldn't
be
a
big
deal.
I
said
to
her,
I
do
not
care
if
it's
from
that
plastic
container
or
not,
sharp
plastic
just
shouldn't
be
in
my
food!!!
The
lady
then
raised
her
voice
and
asked
me
,
what
do
you
want?
I
just
walked
away
with
anger
and
frustration.
I
didn't
even
get
a
simple
sorry
as
first
reaction
from
them
but
all
that
explanation
as
if
it's
not
a
big
deal.
After
I
went
back
to
my
table
for
like
5
minutes,
the
same
lady
then
came
with
cash
in
hand
to
refund
me
the
cost
of
the
meal
and
said,
"I
told
my
boss,
my
boss
said
sorry
and
this
is
the
refund.
It's
just
accident.
You
know
accident
happens.
It's
OK"
What
kind
of
customer
service
is
this?
What
kind
of
restaurant
is
this?
Apparently
I'm
not
the
only
customer
who
has
found
things
which
shouldn't
be
In
the
food.
Just
don't
even
go
waste
your
money
there.
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