1/5 S R. 8 months ago on Google
In
response
to
the
owners
comments
posted
on
10/9/23
Yes
after
calling
back
three
times.
We
arrived
for
the
refund.
However
did
not
receive
a
refund
for
the
amount
charged
as
the
total
bill,
then
the
Indian
man
behind
the
bar
came
charging
at
me
screaming
at
me
after
we
had
left
the
restaurant
and
then
proceeded
to
slam
his
hands
on
the
counter
screaming
in
my
face!!
Absolutely
no
respect
for
anyone
let
alone
women.
Joe
the
pizza
chef
opened
the
boxes
where
he
saw
two
pieces
half
eaten
out
of
both
boxes,
his
theory
was
you
take
a
bite
and
then
call
to
complain.
Which
is
exactly
what
we
did
-
there
were
four
people
who
all
started
eating
the
pizzas
and
all
said
they
were
undercooked
and
cold
even
the
child.
The
order
was
placed
at
6:33pm
and
we
arrived
at
7pm,
following
Alex’s
direction
that
they
would
take
30minutes
to
be
made.
When
I
went
to
school
that
was
before
the
30mins.
So
your
saying
you
gave
us
the
wrong
order!
The
boxes
were
sitting
outside
of
the
oven
when
we
arrived
and
it
took
the
Indian
man
ten
minutes
to
serve
us
then
try
and
charge
us
twice.
You
are
absolutely
right
the
customers
in
the
walkway
and
the
four
people
in
total
that
were
in
your
restaurant
heard
your
staff
screaming
abuse
in
my
face
and
in
my
mums
face.
I
have
video
footage
of
this
and
have
made
a
formal
complaint
to
Salt
Village,
the
local
council
and
the
police
for
your
aggressive
staff.
Be
honest!!!!
I
suggest
you
look
for
another
venture
as
if
you
haven’t
learnt
how
to
treat
your
patrons
in
17
years
of
service
within
the
hospitality
industry
then
that
industry
is
not
for
you!
There
are
numerous
of
reviews
that
are
consistent
with
abusive
and
rude
staff
including
yourself
as
the
owner,
the
food
is
awful
and
is
overpriced!!
Including
your
constant
comments
to
reviews
including
lies
and
false
information
trying
to
justify
your
disgusting
service,
poor
quality
food
and
awful
business
model.
Your
patronage
only
comes
from
the
good
quality
restaurants
on
the
strip
being
booked
out
and
people
needing
to
eat
so
the
overflow
to
your
restaurant
is
a
last
resort!
Finally,
I
can
assure
you
I
would
NOT
eat
the
pizza!
The
lies
posted
in
your
response
only
solidify
your
awful
business
model!
The
food
was
inedible
hence
why
it
was
returned
in
less
than
five
minutes
(the
time
it
took
to
walk
there)
and
please
note
domino’s
could
knock
you
out
of
the
park
with
their
pizzas.
Original
review:
If
I
could
rate
them
ZERO
I
would.
The
Indian
man
serving,
Alex
the
waiter
and
Joe
the
pizza
chef
all
screamed
abuse
at
me
in
front
of
customers
due
to
me
returning
uncooked
and
cold
pizza.
The
pizza
barely
had
any
ingredients
on
it,
so
small
they
floated
around
the
standard
size
pizza
box,
and
the
dough
was
undercooked!
I
called
as
soon
as
I
took
a
bite
and
was
handed
from
the
Indian
man
to
Alex
who
handed
me
to
Joe
all
having
a
conversation
about
the
pizza
before
speaking
with
me.
Joe
hung
up
on
me
mid
conversation
before
I
finished
my
sentence.
I
called
back
and
Alex
was
extremely
rude.
I
will
be
reporting
this
restaurant
to
the
local
council
for
them
to
send
out
an
inspector
and
completing
a
formal
complaint
process,
accompanied
by
the
video
footage
taken
of
this
disgusting
encounter.
To
have
3
grown
men
surrounding
a
female
all
screaming
at
me
is
absolutely
disgusting
especially
in
this
day
and
age.
Never
eat
here!
To
claim
the
food
is
authentic
Italian
is
false!
And
cheap
fast
food
takeaway
would
provide
you
with
a
better
standard
of
food
and
service!
I
will
be
awaiting
the
owner
Sylvester
Coutinho
to
contact
me.
Read
the
reviews
before
because
I
wish
I
had
as
there
are
several
reviews
with
extremely
poor
ratings
and
experiences
similar
to
mine.
Sea
Salt
Ristorante
are
taking
up
a
position
where
a
restaurant
that
knows
how
to
cook
and
treat
customers
could
otherwise
occupy.
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