Where do I even begin, the professionalism of your piercer is something that should be heavily commended, I’ve always been skeptical about taking my children to piercers especially at places that aren’t well known for piercings, however after the experience myself my two children and my wife had the other day with your piercer has definitely changed my mind, I’ve never had someone go so Into detail about the cleaning and safety of a piercing the pinpoint precision and ability to make an old non symmetrical piercing symmetrical was phenomenal, we need more piercers like him everywhere! You guys definitely have a good one there!

Robyn H was such a great help to me. I needed specific advice on hair products and styling tools. She gave me both very detailed advice with no sales pressure and knew all the products very well. I bought one product but will be back again for sure to get some styling tools !

Grace was an absolute life saver! My daughter went in with matted hair and she willingly helped get all het knots out when I couldn’t. She was the most lovely person, I can’t thank her enough, she went above and beyond for us . Highly recommend hair house and grace for any hair care concerns Xx

Absolutely amazing service and super friendly people! We came in to ask for a specific product and ended up having complimentary service from one of the extremely helpful team members that eliminated the need to even get the product. Thank you, that was quite unexpected and very much appreciated. Highly recommend to anyone looking for help with their hair care or products.

As a family on holidays from a different state I have to say after the service we got from your piercer a few weeks ago we will definitely be making more trips up to be pierced, he was quite understanding and calm when it came to piercing all 3 of my children helped them relax and was beyond professional when it came to explain the aftercare and the step by step of the service, please get a piercer like him down in your Melbourne stores!

Good Morning, I’d just like to say thank you to your piercer, we stopped in at your Robina store who recommended that we visit your store as the piercer comes highly regarded and I’m so glad they did, my granddaughter got her belly button pierced here and the service and professionalism from him is rare to see in such a young man in these times, from the time we stepped into the piercing room, the thorough explanation of all the do’s and don’t’s, the placement (this was incredible to watch how it turned out) right down to the piercing itself my granddaughter and I were unbelievably shocked at how effortless it was for him and the fact he could do it without it barely even hurting her has us both baffled, I’m not sure how many piercers you guys have across all your stores but that man definitely deserves some kind of praise I cannot thank you and him enough for this experience

Served by the lovely Robyn, she help recommend a shampoo, conditioner and serum for my dry hair. She listened to me and my need and recommended fantastic products I have recently come back to purchase again. Thank you Robyn for for your help, my hair has never felt soo amazing! :)

Best piercing experience I’ve ever had, the in-depth explanation of aftercare right down to measuring the right spacing of my nostril to see what size ring would fit, has me blown away, is there a way I can pass this feedback directly onto the piercer?