I am a disability pensioner who brought my registered career with her baby and 4 year old. The older staff member was very unhelpful and I felt had attitude towards me as I tried to explain we wanted to go in the heated pool. We asked if we could check the big pool temperature and I then produced my cards to pay. Again, I felt I was being glared at and this older lady still seemed to have her nose out of joint. Over $10 and we were in the pool for not very long as it was cold. Another lady then proceeded to come and tell me to get out of the lane as she wanted to use it. She was staff. When I explained I couldn’t get to the opposite side and my carer was there feeding her baby, she returned to the reception where the older lady came over to my carer and was very abrasive and rude even after being explained to that I have issues and am slow to move. Needless to say we left in disgust at being treated like second class citizens. To also not have a hot shower is pretty disgraceful. I’ve recently moved to this area and will not be returning to this pool. Shame as it’s the first bad experience I’ve had in South Tweed

School holidays and kids aren't allowed to have a propper swim in the pool. Staff favouring lap swimmers over children. Children follow instructions on where to swim only to have rude staff come and change thier minds.

Reasonable clean pool for $9.60 but you have to pay for hot water 20 cents! For 3 minutes but 1 min you have to wait for hot temperature from. 3 Ridiculous!

Go there once wk. Kanipa D.

Friendly staff going through rehab after knee surgery always plenty of space to do my aqua therapy

Fantastic indoor swimming centre with fabulous staff and lovely clientele. Great spot to exercise

Go to water aerobics love it Great teachers and staff very polite

Only went there to the hall for a Xmas party Didi not see the pool.