מכון ממוגרף image

מכון ממוגרף

Medical clinic

😠 It is a shame that this is a regular provider of a general health fund. It is known to everyone, and with emphasis on the general health fund, that there is no telephone answer at the institute. I repeat - there is no answer to the phone and everyone knows this and of course nothing will be done. Yo... People often mention service, answer, institute,


Address

David Remez St 13, Netanya, Israel

Website

www.clalit.co.il

Contact

+972 9-832-0306

Rating on Google Maps

1.30 (109 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 1 PM, 4 to 6 PM
  • Friday: Closed
  • Saturday: Closed
  • Sunday: 8 AM to 1 PM, 4 to 6 PM
  • Monday: 8 AM to 1 PM, 4 to 6 PM
  • Tuesday: 8 AM to 1 PM, 4 to 6 PM
  • Wednesday: 8 AM to 1 PM

Featured Reviews


Frequently mentioned in reviews: service (13) answer (9) institute (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 משה �. 2 years ago on Google • 25 reviews
    It is a shame that this is a regular provider of a general health fund. It is known to everyone, and with emphasis on the general health fund, that there is no telephone answer at the institute. I repeat - there is no answer to the phone and everyone knows this and of course nothing will be done. You have to go to the branch to make an appointment, as if they forgot that it is about medical treatment and who the target audience is. In addition to the fact that they already arrive - so the clerks do not take care according to the queue. Shame on the institute and shame on the health fund that continues to perpetuate this folly, as if we live in the last century and are ready to accept it. Add to that the fact that people don't get answers to imaging tests they did and need to hear from a third party that they had to get back to them from the institute. disgrace
    16 people found this review helpful 👍

  • 1/5 Achva S. 1 year ago on Google • 101 reviews
    It is advisable to avoid. Disrespect for the patient. With my stomach exposed and my head pockets falling, they didn't allow me five seconds to enter the dressing room to clean up. A patient was admitted while I was looking for myself. Instead of looking for the source of my pain, she just took measurements of my kidney and bladder. Didn't look for a stone, even though I told her I was in pain, she said go do a c.t. disgrace
    6 people found this review helpful 👍

  • 1/5 Roy 1 year ago on Google • 195 reviews
    The reception desk is disrespectful and treats clients as an annoyance. There is no queue management system, so you need to wait unknowingly for more than 40 minutes. Shouting is common as many patients are losing their temper after long wait times.

  • 1/5 keren o. 1 year ago on Google • 166 reviews
    Lack of professionalism Don't set your life there. They made two mammogram appointments for me, breast ultrasound, both appointments at Schedule 3 weeks apart. When I arrived, I was told that the second test could not be performed because there were no results from the first. A disaster, do not approach, a lack of professionalism is appalling
    1 person found this review helpful 👍

  • 1/5 tali t. 2 years ago on Google
    (Translated by Google) Shocking attitude, working like a factory, without a drop of humanity and sensitivity. A person who hears concepts he does not know and is frightened and asks what is meant, and is told to talk to your surgeon. Just shocking! not recommended! (Original) יחס מזעזע, עובדים כמו מפעל, בלי טיפת אנושיות ורגישות. בנאדם ששומע מושגים שלא מכיר ומבוהל ושואל מה הכוונה, ואומרים לו תדבר עם הכירורג שלך. פשוט מזעזע! לא מומלץ!
    7 people found this review helpful 👍

  • 1/5 efrat f. 1 year ago on Google
    (Translated by Google) shocking!!! I ask you in any language of request, if you received bad/disrespectful/offensive/impatient service Both from Daniel the clerk, from Roital the "deputy director" and from Aviva the director of the institute, complain!!! On every possible platform! We pay with the best of our money and the most basic thing we need to get is proper service. I'm just shocked by the low language they use, speaking in the middle of a sentence and finally also cutting off the face. Address the public inquiries of your cash register so that they stop working with this shocking chain of institutes (Original) מזעזע!!! מבקשת מכם בכל לשון של בקשה, אם קיבלתם שירות גרוע/מזלזל/פוגעני/חסר סבלנות הן מדניאל הפקידה, הן מרויטל ה"סגנית מנהלת" והן מאביבה מנהלת המכון, תתלוננו!!! בכל פלטפורמה אפשרית! אנחנו משלמים ממיטב כספנו והדבר הבסיסי ביותר שאנחנו צריכים לקבל זה שירות ראוי. אני פשוט בהלם מהשפה הנמוכה בה הן משתמשות, דיבור באמצע משפט ולבסוף גם ניתוק בפרצוף. תפנו לפניות הציבור של הקופה שלכם על מנת שיפסיקו לעבוד עם רשת המכונים המזעזעת הזאת
    6 people found this review helpful 👍

  • 1/5 Moi D. 1 year ago on Google • 92 reviews
    Not a pleasant experience at all. Until I made an appointment, until I arrived in the center of Netanya in the morning in traffic jams It turned out that he did not allow an examination to be done Because I did not receive all the information regarding the required documents. As much as I tried to convince her secretary to still carry out an inspection and documents I promised to bring that day. That this is a fault of their call center. Nothing helped - they didn't accept me, They sent me home and I had to come back again.!

  • 1/5 mali a. 1 year ago on Google
    (Translated by Google) How bad can you be???? 45 minutes of classical music and you don't answer. An ongoing nightmare And if they answer, they will ask to call in the next week because there are no dates. shame (Original) כמה גרועים אתם יכולים להיות???? 45 דקות של מוזיקה קלאסית ואתם לא עונים. סיוט מתמשך ואם יענו יבקשו להתקשר עוד שבןעיים כי אין תאריכים. בושה
    3 people found this review helpful 👍

  • 1/5 Liora N. 2 years ago on Google
    (Translated by Google) The institute in Netanya is under all criticism Disgusting attitude on the part of the bureaucrats The clerks do not look at you at all and the director behaves condescendingly as if she is a NASA station manager at least. Do not meet the queue times do not send the test results In short the place is not run as an institute that provides service The HMOs also know that this is the case ... so why do patients continue to be referred there ??????? (Original) המכון בנתניה מתחת לכל ביקורת יחס דוחה מצד הפקידות הפקידות לא מסתכלות עלייך בכלל והמנהלת מתנהלת בהתנשאות כאילו היא מנהלת תחנה של נאס"א לפחות. לא עומדים בזמני התורים לא שולחים את תוצאות הבדיקות בקיצור המקום אינו מנוהל כמכון הנותן שרות גם בקופות החולים יודעים שזה המצב.... אז למה ממשיכים להפנות לשם מטופלים???????
    3 people found this review helpful 👍

  • 1/5 צחי �. 2 years ago on Google
    (Translated by Google) Shame that they let such a place work and get customers. Impatient clerks make appointments without a calculator I was invited to 4 o'clock I went in at ten to five full but full place adults. There is no announcement to call on the subject of the next subject The doctor's assistant opens the door and reads in the name of the subject shame and disgrace really 1950 (Original) בושה שנותנים למקום כזה לעבוד ולקבל לקוחות .פקידות חסרות סבלנות קובעים תורים בלי לחשבן הוזמנתי לשעה 4 נכנסתי בעשרה לחמש מקום מלא אבל מלא מבוגרים . אין כריזה לקרוא בשם הנבדק הבא העוזרת של הרופא פותחת את הדלת וקוראת בשם הנבדק בושה וחרפה ממש שנת 1950
    3 people found this review helpful 👍

  • 1/5 Gassan K. 1 year ago on Google • 22 reviews
    Shame that this is a place that should represent the general Disrespect for the patient, non-compliance with the schedule, impolite. Looks like a central station I asked a lot of people until I found the inspection place, They did not treat me properly and did not tell me that I would come in very late and when I asked the answer was rude and disrespectful. I canceled, took the paperwork and returned home
    2 people found this review helpful 👍

  • 1/5 dolly d. 8 months ago on Google • 31 reviews
    United Health Insurance Fund is a shame that you work with such a provider! Fire them immediately! No answer, three days already!!! Who runs this place? And how do you continue to work with them? go. Paying for an Iamji test privately is NIS 2500...but I'm considering doing it because I've already given up trying to get them.
    1 person found this review helpful 👍

  • 1/5 Jacob B. 2 years ago on Google
    (Translated by Google) disgrace. You have not answered the phone for several days, they can not be reached. (Original) בושה וחרפה. כבר כמה ימים שלא עונים בטלפון, לא ניתן להשיגם.
    2 people found this review helpful 👍

  • 1/5 Keren S. 1 year ago on Google • 49 reviews
    The horror of an institute that is supposed to provide a regular response to the patients of the general disrespectful treatment of the patients The technicians are simply indignant Behaving rudely to the patients is simply shocking

  • 4/5 Igal L. 2 years ago on Google • 12 reviews
    My impressions of "Mamograph" Netanya are absolutely opposite to the comments left here. Queue for Friday 9:55 am. Came seven minutes earlier. A couple of minutes to the front desk. Аt 10:05 I was already on my way home :) The room is clean, renovated, in the office too. The staff are quite kindly. Enough places to sit so there was no crowded. Masks, distance. By the way, I dialed there in 2-3 minutes
    1 person found this review helpful 👍

  • 4/5 חוה פישר הר �. 11 months ago on Google • 34 reviews
    They don't answer the phone

  • 1/5 Joyce B. 1 year ago on Google
    איך קובעים תור כל דקה ??? שירות על הפנים המתנה של שעות בגלל ניהול יומן לא טוב ולא יעיל. חבל מאוד
    1 person found this review helpful 👍

  • 1/5 שחר �. 2 years ago on Google
    (Translated by Google) Very poor service There is no answer for whole days Results do not arrive on time (Original) שירות גרוע ביותר אין מענה ימים שלמים תוצאות לא מגיעות בזמן
    1 person found this review helpful 👍

  • 1/5 שרון �. 2 years ago on Google
    (Translated by Google) Always come here the time you set is far from the time you convene. Shouting at the clerks non-stop without knowing that the person who runs the institute is the one who does not count us. Do not recommend arriving unless you have a free day and want to spend it in a special bitter atmosphere (Original) תמיד שמגיעים לכאן השעה שקבעת רחוקה מהשעה שתכנס. צועקים על הפקידות בלי הפסקה בלי לדעת שמי שמנהל את המכון הוא זה שלא סופר אותנו. לא ממליצה להגיע אלא אם כן יש לכם יום פנוי ורוצים להעביר אותו באווירת מרמור מיוחדת
    1 person found this review helpful 👍

  • 1/5 drtibs d. 2 years ago on Google
    (Translated by Google) Sadistic there. Talked to each other to the technicians that I have large lumps, cysts, that need a biopsy and so on. When I asked, they shouted at me "Ask your surgeon, why did you not bring the previous tests!" I do not have a surgeon or previous tests, I just came for a routine checkup that is done every two years at my age, I told them. So they shouted that I did not understand anything and therefore they would not bother to explain anything to me. They laughed at me, and kept laughing until I even left the clinic. I cry at home and do not know what to do. (Original) סדיסטיים שם. דיברו ביניהן לידי הטכנאיות שיש לי גושים גדולים, ציסטות, שצריך ביופסיה וכ'. כששאלתי, צעקו עליי "תשאלי את הכירורג שלך, למה לא הבאת את הבדיקות הקודמות!" אין לי כירורג או בדיקות קודמות, רק באתי לבדיקה שגרתית שעושים כל שנתיים בגילי, אמרתי להן. אז צעקו שאני לא מבינה כלום ושלכן הן לא יטרחו להסביר לי כלום. צחקו עליי, והמשיכו לצחוק עד שיצאתי בכלל מהמרפאה. אני בוכה בבית ולא יודעת מה לעשות.
    1 person found this review helpful 👍

  • 1/5 VR Q. 7 months ago on Google • 24 reviews
    Can't get through. What can you say about such a center? Is this the level of service? Is this concern for human health? Do the health insurance companies provide telephone numbers that cannot be reached?

  • 1/5 Chaim Bear B. 8 months ago on Google • 24 reviews
    Netanya branch On-site service and it is not possible to contact them and not only at the Netanya branch. All the time waiting. For clarifications, you must arrive physically. To book an appointment, also arrive physically as above for cancellation. You have to come physically. What kind of institution is this? They do not have a website through which you can get service. I don't know why there is an engagement of KOFH with such an institution.

  • 1/5 Yael S. 2 years ago on Google
    (Translated by Google) Horror. Bad service and hours on the phone (Original) זוועה. שירות רע ושעות על הטלפון

  • 1/5 אורי �. 1 year ago on Google
    שרות של פקידות הקבלה מתחת לכל ביקורת, לא שרותיות, לא מגדילות ראש ולא ממהרות לעזור! להבדיל מאנשי המקצוע שהיו מאד אדיבים ונעימים.

  • 1/5 יגאל �. 2 years ago on Google
    (Translated by Google) Keeping his soul away !!! Shocking service. Unattainable. Make an appointment and delete hours. Failed management (Original) שומר נפשו ירחק!!! שרות מזעזע. לא ניתנים להשגה. קובעים תור ומחקים שעות. ניהול כושל

  • 1/5 Gita B. 11 months ago on Google • 1 review
    Nora service. I had a turn. I arrive and they say there is no mammogram. I didn't even get a text. At the cash register with her is a not nice girl. Place of age.
    1 person found this review helpful 👍

  • 1/5 Elena U. 1 year ago on Google • 2 reviews
    Terrible service, attitude to people is disgusting It's not about the employees needing to know how to provide service with kindness and niceness, which cannot be said about this place. A repulsive attitude towards everyone. Instead of coming towards them and helping them, they shout and turn their backs. They have no patience and they don't know how to work with people. It is very disappointing and unpleasant to receive such terrible service from mature people!!!!

  • 1/5 אורלי �. 10 months ago on Google • 1 review
    Horrible, they don't answer the phone, nor do they leave an option to call back

  • 1/5 Ori S. 11 months ago on Google • 2 reviews
    They don't know how to work especially the manager Tali


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