Ruben רובן image

Ruben רובן

Restaurant Hamburger restaurant Chophouse restaurant

😠 I ordered the Asian salad with mushrooms. I was brought a salad with chicken. When I told the waitress that I had asked for mushrooms she apologized and brought me a the same chicken salad with the mushrooms added. Only issue? They still were trying to give a vegetarian a chicken salad. I pointed th... People often mention service, Great, good, great, Ruben,


Address

חוף סירונית, Netanya, Israel

Website

www.facebook.com

Contact

+972 9-748-5855

Price rating

$$ $$

Rating on Google Maps

3.60 (537 reviews)

Open on Google Maps

Working Hours

  • Thursday: 12 PM to 1 AM
  • Friday: 11 AM to 4 PM
  • Saturday: 8:30 PM to 12 AM
  • Sunday: 12 to 11:30 PM
  • Monday: 12 to 11:30 PM
  • Tuesday: 12 to 11:30 PM
  • Wednesday: 12 to 11:30 PM

Featured Reviews


Frequently mentioned in reviews: service (12) Great (10) good (9) great (7) Ruben (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Robert G. 2 years ago on Google • 304 reviews
    Great food great service. Clean tables and friendly staff. Food comes as ordered rare is rare med rare just right.. I had the dirty combo and loved it.. good beer selection on hand. Kosher so no problem with your picky relatives or friends and yes they have something even for the odd vegan. If you like Moses then you're going to love this place and forget Moses ever existed. Best burgers in the whole ME and their other meat offerings can't be beat. I've been to 2 of their restaurants but this location gives you something the other couldn't. The Beach ⛱️🏖️ with all the beauty of the beach. While the other was in a shopping Mall..
    3 people found this review helpful 👍

  • 1/5 Michael P. 1 year ago on Google
    I ordered the Asian salad with mushrooms. I was brought a salad with chicken. When I told the waitress that I had asked for mushrooms she apologized and brought me a the same chicken salad with the mushrooms added. Only issue? They still were trying to give a vegetarian a chicken salad. I pointed this out and eventually got it with just mushrooms. But... They didn't bring me the bread that it was supposed to come with. I had to ask three more times over a ten minute span before I was given the bread. Coming here was a mistake. Update regarding your response: Do you have a facebook/whatsapp/telegram number I can contact you with? Update a month and a half after the last one: I did want to get in touch. They never responded.
    5 people found this review helpful 👍

  • 1/5 Andrey R. 11 months ago on Google • 4 reviews
    We were sitting for almost 10 minutes inside of this "bar". No clients. All employees were decorating tables before Independence Day and nobody paid attention to a pair with a small kid. Nobody asked us if we want something and even didn't provide the menu. 5* Israel service as is.
    3 people found this review helpful 👍

  • 5/5 Claudius 1 year ago on Google
    One of the best choices in town, be it for the location or the food. Especially the food is an issue here (in Netanya) if you want something other than pizza or raw fish. Not so here at Ruben! Lots of dishes with beef are to be had here, and they don't just put them on the menu because they're different: this is a chain, and someone has given the menu some serious thought, come up with recipes, methods, seasonings, etc. The result is fantastic given the rather low local standard, but even on an international level, it's nothing to be ashamed of, quite on the contrary. The sandwiches are generous portions of well seasoned meats along with the necessary vegetables to give them a beautiful look and some crunchiness. Great burger, but the little breads with the brisket were my favorite. Pulled, with garlic confit... Hmmm!
    3 people found this review helpful 👍

  • 1/5 mel v. 1 year ago on Google
    We arrived at the restuarant at 1245.we were four people. Asked for a menu and a jug of water. Twenty minutes later two glasses arrived for four people and a jug of water. We wanted to order andcwere told to wait. An hour later still no order taken and no glasses of water and we walked out. This is the worst service ever.
    2 people found this review helpful 👍

  • 2/5 Laurent G. 8 months ago on Google • 34 reviews
    I was with my son's and happy to be there. But quickly, my mood changed when the waitress bring the tablet to select the menu, and when I asked the beverage...she was no polite at all! Then, I ordered a Ruben burger. Almost I broke a teeth with a piece of bons! Called the waitress to complaint....no reaction still "Doesn't care and closed the check. She brings the bill and throw literally on the table.. Fortunately, the manager came and apologize, took the bill and take out the amount of the burger. Please respect your customer, and service have a cost is priceless and can bring you more customer or can be also a bad advertisement.
    1 person found this review helpful 👍

  • 3/5 Edison S. 8 months ago on Google • 34 reviews
    What at waste of opportunity to deliver the minimum quality of service. We ordered just 2 burgers and took +45 min !!!! And no excuse or explanation. Waiters and waitresses totally lost. Great venue, terrible service. What a shame. They need to understand how hard is to conquer new customer and how easy is to lose them.
    1 person found this review helpful 👍

  • 1/5 Fridman B. 7 months ago on Google • 11 reviews
    I love the chain but this location is just awful. Very slow and bad service. Some of the dishes were practically inedible. Even had to wait to pay and get out. And the music was terrible.
    1 person found this review helpful 👍

  • 1/5 Rita D. 6 months ago on Google • 130 reviews
    The food is cold, I think it was more than 45 minutes... all of it was cold. They promised to heat it up and probably forgot about it again bc they brought it in another I think 10-15 min or so, cold again. They forgot even to bring the water, they didn't clean the table at any time, the dishes and napkins were piling up. The music is loud and broken and we listened to the noises of a broken cable... The only Ruben in Israel which is a huge disappointment. The others are ok. The manager said that they are excellent, I was wrong, and that we're the only unhappy customers, literally that the problem is us... As I see in the reviews, we're far from the only ones. Ruben, what the heck is happening to this branch? Don't you have any standards? Is the manager your personal friend?

  • 2/5 Александр �. 6 months ago on Google • 3 reviews
    Do not order take away from this restaurant, after 30 minutes overtime I was told to wait for another 10 minutes. There overall time is more then an hour. Still waiting
    1 person found this review helpful 👍

  • 1/5 Stas B. 10 months ago on Google
    Ordered by recommendation of a friend from Haifa - huge mistake. Hard to tell what is worse, the food or the service. Resisting to refund missing items and missed delivery. Half the food that did arrive went straight in the trash because of how soggy it was by the time we got it. Spend your money somewhere else. This place is simply not worth it.
    1 person found this review helpful 👍

  • 5/5 Charles w. 1 year ago on Google
    Lisa was amazing waitress Thank you for great service
    1 person found this review helpful 👍

  • 2/5 Ralitsa M. 2 years ago on Google
    Very bad service! Waiting for more than one hour to have our food. The food was good
    1 person found this review helpful 👍

  • 2/5 Alexander A. 2 years ago on Google
    1. Waiters put boiling water for tea close to the child. 2. Ruben’s branded burger is a grilled patty, two dry buns and some vegetables. 3. Creme Pecan dessert without a crispy crust. 4. They don’t accept Apple Pay.
    1 person found this review helpful 👍

  • 4/5 Alex I. 3 years ago on Google • 88 reviews
    We had takeaway from Ruben, was very good. The 2 layer burger was great and we also had steak and eggs sandwich which is also good. The chips were very soggy and we had to put it in the oven. Overall, very good dinner.

  • 4/5 vivienne s. 2 years ago on Google
    Good food, pleasant staff and a fabulous view of the sea & did I mention that dessert was delicious too!!!)

  • 5/5 Vicky L. 1 year ago on Google
    Great place, service was superb and food was excellent

  • 5/5 Ari G. 1 year ago on Google
    Great atmosphere for both indoor seating and outside. Food was high quality. Service was very good.

  • 3/5 Michael D. 1 year ago on Google
    service food was excellent but food came out very very slow

  • 5/5 Ari L. 1 year ago on Google
    On the beach. Comfortable. Tasty. Great choices of food. Clean. Nice bathrooms. Recommended ⭐⭐⭐⭐⭐!

  • 5/5 Thierry 2 years ago on Google
    Good hamburgers Music with DJ very good music

  • 5/5 Louis W. 2 years ago on Google
    Great food. Great ambiance. Overall great dining experience.

  • 5/5 Jeremy P. 2 years ago on Google
    great! delicious foods.

  • 5/5 talya b. 2 years ago on Google
    Great experience! We are a difficult to please family (putting it mildly) with various allergies and food preferences. The staff was accommodating to all our needs, and were super nice and attentive. The food was excellent, everyone loved it!!

  • 5/5 Igor R. 2 years ago on Google
    Sea view. Great food , nice team. What else do you need ?)

  • 5/5 Dovid L. 2 years ago on Google
    Really fantastic. The short ribs are teriffic but my father liked the prime rib better. The location is great. Good views of the sea and good parking nearby. Many good beers on tap. Reasonable prices. Highly reccomended. Can't wait to go back

  • 2/5 gabe u. 2 years ago on Google
    Tried to order delivery, and found out very little is available to be delivered and you have to dine in house for most dishes. Heard great things about this place but going out wasn’t an option.


Call +972 9-748-5855 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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