1/5 Kenneth V. 9 months ago on Google
I
called
asking
for
pricing
on
a
shampoo/hair
wash
no
style
and
was
quoted
$5
on
the
phone
by
Gonzo.
Upon
arrival,
I
asked
if
there
was
a
wait
or
if
someone
was
available
for
walk
ins.
The
lady
to
the
right
(I’m
assuming
Gonzo’s
mom
or
the
shop
owner,)
was
busy
multitasking
clients
but
hollered
to
Gonzo
to
take
care
of
me.
He
was
very
nice
and
personable
however
the
service
experience
was
extremely
uncomfortable.
He
mentioned
he
was
messing
with
the
water
temperature
to
make
sure
it
wasn’t
too
hot
for
me
and
I
couldn’t
even
feel
the
water
because
it
wasn’t
touching
my
scalp.
He
used
a
total
of
three
products
on
my
head.
I
assume
two
shampoos
and
a
conditioner
however
each
time
he
placed
the
soap
and
his
hands
on
the
top
surface
of
my
head
and
down
the
hair
shaft,
NEVER
scrubbing
my
hairline
or
anywhere
on
my
scalp.
I
never
felt
his
hands,
soap,
or
water
go
below
my
parietal
ridge
or
even
into
my
nape.
I’ve
also
never
had
conditioner
applied
to
the
top
of
my
head,
but
after
rinsing
me
all
three
times
with
the
lowest
water
pressure
in
existence
I
was
left
with
a
soaking
wet
greasy
mess.
He
brought
me
to
his
chair
to
comb
out
the
tangles,
without
every
ringing
out
excess
water
or
attempting
to
towel
dry
at
all.
I
still
felt
greasy,
but
giving
him
the
benefit
of
the
doubt
I
decided
to
flash
dry
my
hair
when
I
got
home
which
only
confirmed
my
suspicions…
the
top
of
my
head
was
sorta
clean
while
the
sides
and
everything
below
the
crown
was
untouched.
I
forgot
to
mention
while
I
was
receiving
this
ice
plunge
on
my
hair,
the
lady
(again
I
assume
the
owner
she
never
introduced
herself)
came
up
to
me
saying
“I
know
we
quoted
you
$5
on
the
phone
so
we’ll
charge
you
that
today
but
for
future
reference
it’s
$12.”
Which
I
thanked
her
for
telling
me
but
received
no
clarification
as
to
the
miscommunication
on
their
part
considering
when
Gonzo
originally
quoted
me
over
the
phone
he
asked
others
around
him
before
telling
me.
Nonetheless,
even
$5
plus
tip
felt
ridiculous
for
the
service
I
received.
I’ve
never
left
a
salon
with
dirty
hair
🤦‍♀️
I’m
new
to
havelock
so
I
was
trying
this
on
a
whim
but
hoped
to
establish
a
connection
so
I
can
get
a
haircut
and
color
service
once
I
give
birth
in
November
but
after
this
experience
I’m
not
even
sure
they’d
be
able
to
wash
all
the
color
out.