We waited 6 months for a bed and dresser, which we felt was worth the wait and a product of the times. However, our bed arrived, but not the dresser as they told us “when it was unpackaged at the warehouse that it was the wrong dresser”, and “there was no way for them to know it was wrong until it arrived at the warehouse”. No one from Ethan Allen followed up with us after that point to let us know how they were going to correct the issue, and after multiple calls to our Designer we finally heard back, only to be told we would not receive a replacement until DECEMBER. We expected much better customer service and expedited resolution from Ethan Allen, especially when it is no fault of ours. Why does it feel that companies, Ethan Allen included, are using the pandemic to provide horrible, or worse No, Customer Service.

Excellent service from Kat in Woodbury to select the right fabrics for my new kitchen remodel (chairs!). Loved the results and so do my guests! The delivery dates were well communicated and quality of products was great!

Tiffany was wonderful to work with! She provided great recommendations during the design process and kept us updated on the timeline of our furniture. The crew that delivered the furniture did a great job! They were efficient and careful as they brought the furniture inside. They set up everything and ensured that I was completely satisfied before they left. I highly recommend working with Ethan Allen, they were exceptional!

The designers are amazing and take extra care with the customers to ensure you are getting the right thing. The product quality is the best and having designers who know the Ethan Allen products is why we decided to buy from Ethan Allen. We had a designer today who was so helpful and a delight to work with. Thank you for great service.

We purchased a beautiful leather couch and window treatments. Mai See and Colleen were absolutely wonderful to work with!! They came to our house and made some great recommendations. I had always thought that Ethan Allen was unaffordable for us but as it turns out that the value is so worth it compared to other furniture companies. We are thrilled with our decision to work with Ethan Allen on our house refresh!! Thank you ladies!!!

I have had several wonderful, very satisfying experiences with Ethan Allen over the years and especially this past year, 2021. I have invested in furniture, accessories, artwork, and window treatment. Very collaborative. My designer, Ginger, has done such a nice job appreciating my classic tastes but elevating to a more current look. She has also done a great job of combining existing and new pieces into the space. She listens very well but also is direct when I am a little adrift in my ideas. I could not be happier with the results

We worked with Tiffani at Ethan Allen to furnish a space in home we had just purchased. Tiffani was full of creative ideas and truly took the time to listen to our ideas and understand our style. She helped us pick the perfect furnishings and custom fabrics for our space, taking the style of our entire home and our preferences into account. She was also incredibly responsive and a great communicator. We had a wonderful experience working with Tiffani and look forward to working with her again!

Woodbury, Mn Thank you for everything! From the interior designer. Claire, to the delivery team. Excellent customer service and such beautiful quality furniture.