Ive given this place too many chances and bit my tongue alot bc i know that it isnt easy but i liked some of the doctors here so i stayed (good docs are zimmerman, mchale, and cohelo) But i find myself being too sympathetic to these people and not the other way around. Im at the point where they are not worth my time. Last straw was a passive aggressive voicemail left by Anna, not even answering my very direct question, making assumptions and clearly sounding very annoyed despite not having talked to me directly about anything discussed.. If you want to threaten me to get a new doctor, then thats exactly what ill do. (All i did was ask for alternatives on receiving medical files for my self) I saved the VM as evidence. Not the first time ive had issues w staff, however i only just started having issues with office within the last 2 years. Clearly they dont want to "deal" with me anymore. I get sick alot so i am a frequent visitor... Im a chronically ill person, and not only is that not taken serious- i worry my health isnt anyones priority here which is not what i want out of a pcp. They are good for telling you your test results are normal and treating colds. Note the sarcasm in the first half of the last sentence. But they do treat colds promptly. The doctors ive seen have actually helped me to the best of their abilities however they leave their patients to connect the dots... no review or study of your medical history. They dont keep up with you the way doctors should, often taking time away from appointments explaining things they have access to or should already know. Dr. Pallay having outstanding reviews, was actually dismissive of my concerns as i suspected to have a connective tissue problem. After recieving a 'weird' test result and not urging me to do more testing despite the test calling for additional testing, he never reached back out and left me confused with no direct answers after appointment. My symptoms persist. His exact words "well i dont think you have 'dx' but it doesnt mean you dont, but i dont think you do". For someone who refers to himself as a sleuth, this is not sleuth behavior. I have similar stories about other doctors here. When i kept passing out they urged me to see my neurologist otherwise they wouldn't continue trying to help me. My neurologist had already cleared me for this and was confused and disappointed they kept referring me back to her and offered to reach out to them herself about the situation. There are good docs here. I wont say they all are, but some are more compassionate and willing to help. After dr lapsiwala left its been hard for me being passed around the practice. Staff has become increasingly inconsistent and level of service has plummeted Like i said, this place used to be good... Been here for 7 years. My conclusion. i found some docs efficient there but it wasnt enough to keep me as they lack in network resources, barely keep up with you as a patient and DONT ALWAYS CHART WHAT IS DISCUSSSED IN VISITS. which is a huge failing on any doctors part, as i am not able to reference these visits with other doctors, which makes anything ive discussed uncredited to others trying to help me. After all this transpiring, i am no longer comfortable recieving any services here. Trying to get my medical files has been a nightmare as they seem to not have transferred over all my medical history to new pcp. I am disappointed in having to leave a practice after being a long time patient here, but its in my best interest to do so. Retaliation and intimidation tactics are not okay.

I called to get an appointment, the front desk put me on hold for 15 mins and then I called back again and the same thing, I asked the front desk if there is any other way to take an appointment or may be call me back. She said "I cant deal with you as she is busy" and hung up the phone. How can someone hire such a inexperienced people, atleast train them how to talk on the phone. There might be good doctors in a facility but the entry point is the front desk, if they cannot answer simple questions and be empathetic to the patients, then there is no point in how good the docs are.

Called 3 times to get a doctor to go over my lab results, no call back. Dr Pallay is not the most personable doctor. I am very big on the care I receive and this was just not the best. I had to change from 3 stars to 1 star since Dr.Pallay is extremely lacking in responding to anyone. No response to go over blood work, urine, takes 3-5 business days or longer to even look at you. TERRIBLE OFFICE. No one should have to call multiple times to see what’s wrong with them!

I was introduced to Dr. Pallay by one of his current patients. The experience and level of care I received was GREAT! After an initial diagnosis, he ordered blood work which I was able to get in a different building on his campus. Once the results came back, he took the time to explain what was wrong and the best treatment and what to expect. He took the time to answer all of my questions, and made sure I understood everything. His staff is meticulous about follow up and I received regular phone calls on my progress. It's nice to meet a Dr. that genuinely cares about his patients!

I love how Dr. Iannetta explains his mental model for treatment including medications prescribed. He confirmed there would be no issue with the medications prescribed given my severe allergies, which made me even more at ease with the treatment plan. He took his time during the visit and never did I feel I was being rushed thru care. He is absolutely the best, and I truly feel my care and treatment is in good hands.

I read a couple of negative posts online. There’s a lot of doctors to choose from in that practice I’m sure you could find one or two that will meet your requirements, and try to relax your to high strung. CHILL

My doctor retired last year and I needed to find a new GP. I went to Changebridge Medical and met Lora McHale. She's amazing. The staff is kind & helpful. I loved it so much - I switched my 5 & 7 yr old daughters over as their new pediatrician as well. Dr. Huncken is wonderful and so good with my 3 girls! Parking is super easy as well. Overall it's been a great experience for the last year.

Very rude and selective when it comes to who they treat right at this office. I've tried almost every doctor and can say after one solid year, they all turn numb and non communicative. I've been ignored and spoken down to by nurses and doctors. If you say anything, everyone is really out of touch and doesn't think it's a big deal. Dr. Alyssa Huncken is rude and aggressive. I've never had a doctor give me glares, if you have a problem, lets communicate. Let's figure it out. I would not recommend coming here if you are POC.