City & East Hookah Bar image

City & East Hookah Bar

Bar Hookah bar

😠 The hookah was really good. However the service is terrible. We had one guy that never came to our table until we had to keep flagging him down. After that night was over a few days later there are 2 charges on my card. What don’t like about them is that they ask would you like to make a tab with y... People often mention good, hookah, night, card, music,


Website

cityandeasthookahbar.com

Rating on Google Maps

3.80 (284 reviews)

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Featured Reviews


Frequently mentioned in reviews: good (9) hookah (7) night (6) card (6) music (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nesey R. 2 years ago on Google
    The hookah was really good. However the service is terrible. We had one guy that never came to our table until we had to keep flagging him down. After that night was over a few days later there are 2 charges on my card. What don’t like about them is that they ask would you like to make a tab with your card. Still put a temporary hold on my card and still charged me the same night so now there is money taken off my card twice. I went there 4/1 it is now 4/7 and there is still a hold on my card for that amount after the other transition including the tip have already been cleared. This place is really shady. Don’t Ever use your card here.
    4 people found this review helpful 👍

  • 5/5 Kayla M. 7 months ago on Google
    A WHOLE VIBE!!!! Not sure why this establishment would get anything less than 5 stars, but I can only go off my own experience here. Came from out of town to celebrate my birthday weekend and googled hookah lounges and went with this one after reading reviews. I’m glad I came. Everything was A+ for me. This place was a vibe. The atmosphere was safe, clean, lots of room, great hospitality, good hookah that pulled well, reasonably priced drinks that was not watered down, and the music was on point and had me dancing all night. They play hip hop and all the tunes you want to hear. I’m 35 so it can be hard to find mature spots that play decent music sometimes, especially because I enjoy music from the college days and 2000s when it was actually good music that you could jam to. Wasn’t sure if it was a dj or not but the mixture played was fantastic to me. Our server a gentleman bringing our drinks and hookah was great, wish I’d caught his name. He checked on us and made sure our hookahs stayed going perfectly. I recommend this place if you’re looking for a nice vibe that isn’t rough and you want to chill, have some good drinks, good hookah, and fire music. This is your place to go. I loved that the venue isn’t extra small like most places where I’m from and you can sit and relax while you enjoy your hookah. Will be back when I come to visit again. Thanks for the great vibes.
    2 people found this review helpful 👍

  • 4/5 Carla L W. 2 years ago on Google
    Had a great time. We really enjoyed ourselves. I haven't been here in a long time and I was pleasantly surprised. Only downside is they don't have food. Link up with a food truck or something local (especially on Coventry) for people to be able to order food.
    2 people found this review helpful 👍

  • 1/5 Joi R. 1 year ago on Google
    Good morning, I’ve been to this place multiple times.. The first couple times it was a vibe. Last night on the other hand I was disrespected by the bartenders. Me and my friends went to the bar to order drinks , the girls behind the bar had snobby attitudes, they never approached us to get our orders. One of the bartenders was making a drink and spilled it all over me ,and the counter and on the floor. I asked her “since you spilled a drink on me drink on you??” She was very rude and did not apologize to me so I asked her to get the manager!! The manager was very rude and had an attitude as well, he didn’t care that his employees were being rude to customers. He threatened to call the police on me and my friends.. we were not hostile at all..By him having an attitude it reflected on his employees.. We are human so if someone is being rude or giving me attitude I will bring that attention to the manager .. manager kicked me and my friends out for bringing it to his attention that his bartender spilled a drink on me , on top of not being customer friendly. I didn’t deserve to be kicked out because their bartenders didn’t have any customer service skills.. very disappointed in how me and my friends were treated last night. I will never come back!! I’m just going to invest in a hookah lounge in Cleveland and show them how to treat their customers !! The manager was nasty to women !! I don’t respect that!! Please get him in order because it’s people in this world that don’t allow men disrespecting women!!
    2 people found this review helpful 👍

  • 1/5 MJ 1 year ago on Google
    Service was very bad. Can't ever find a server, they are never around. Have to track them down.. Management doesn't care- bc they got your money already. Young crowd. Music is so-so. No one dances. Just sits there. They serve no food which makes no sense considering the location and the kind of vibe this place should bring. Won't be back.
    1 person found this review helpful 👍

  • 5/5 Betty B. 1 year ago on Google
    Good atmosphere. Relaxing good vibes. Staff is Polite and accommodating. Ask for Tez the photographe. Drinks are good.

  • 5/5 Johniece T. 1 year ago on Google
    Cool lil vibe. Needs better music though but it’s a good night out. Make sure you pregame 😚✌🏾

  • 5/5 Maisha L. 4 years ago on Google
    Dress code a little strict but understandable. Love it! Their workers are really cool and friendly! They even remember who you are after a while. I tend to go there for drinks every once in a while. Fridays are pretty good day to go. Not too dead but not too packed either.


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