Melorra Jewellery - Pacific Mall image

Melorra Jewellery - Pacific Mall

Jewelry store

😠 Worst experience Worst staff Arrogant Not at all supportive Saying lena h lo ni lena mat lo hamaare paas bahut customers h Wen we tried toking to the area manager, she also denied to talk and said customers ki kami ni h 2-4 lakh se farak ni pdta hume. Sahib told us that he will neither allow us to... People often mention staff, collection, store, experience, good,


Address

Shop No. 35, 1st Floor, Pacific Mall, Najafgarh Rd, Tagore Garden, Tilak Nagar, New Delhi, Delhi 110018, India

Website

www.melorra.com

Contact

+91 11 4181 1629

Rating on Google Maps

4.90 (272 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10:30 am to 10 pm
  • Sunday: 10:30 am to 10 pm
  • Monday: 10:30 am to 10 pm
  • Tuesday: 10:30 am to 10 pm
  • Wednesday: 10:30 am to 10 pm
  • Thursday: 10:30 am to 10 pm
  • Friday: 10:30 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: staff (14) collection (9) store (8) experience (8) good (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nancy G. 2 years ago on Google • 43 reviews
    Experience at store was very pleasant. Staff is very humble and approachable. They understood what I was looking for. The staff were very prompt to show me their collection and tend to my queries. The packaging as well was beautifully done and was of beautiful coral colour.
    1 person found this review helpful 👍

  • 1/5 Divya B. 5 months ago on Google • 85 reviews
    Placed a order for a ring almost a month ago. Still there is no update. I have tried calling their customer care and they connected me with the employees of the store. They just keep promising that my order will be delivered next week. But that next week is not coming. Feeling CHEATED!! I just wanted to cancel the order and get my refund. Totally DISAPPOINTED with their services!!!

  • 5/5 B S K. 2 years ago on Google
    Wonderful collection and best offer.Great service and staff also very polite
    1 person found this review helpful 👍

  • 5/5 Karampreet S. 2 years ago on Google
    Wonderful experience. i must say there are two variables of customer experience in retail, one is the product and another is how sales person walk through the store. Hence i admit i was satisfied by both. Highly Recommended.
    1 person found this review helpful 👍

  • 5/5 Saurabh A. 8 months ago on Google • 34 reviews
    Very impressed with design s nd collection nd manager sardar ji i think name aadab nd tanushree mam both attended us in a very good manner thanks to both

  • 1/5 Karanpreet S. 2 months ago on Google • 18 reviews New
    Placed and online order with Melorra on Jan 6th 2024 they promised me to ship the product by 12th feb on multiple followups they promised me that they will gonna deliver the product on 12th feb. When I called them on 10th of Feb they said they will gonna deliver it on 26th of Feb and today when I called them on 18th feb now they have changed the date to 20th of March I can't even believe that a brand can do this? They keep on changing the date don't even call back to give us the update. Who so ever thinking about purchasing the jewellery online from melorra kindly don't I repeat don't do it I already suffered alot. Can't trust the process anymore

  • 5/5 Meenakshi S. 1 year ago on Google • 12 reviews
    Very nice collection of jewellery. Good after service and polite staff.

  • 5/5 siddhant r. 6 months ago on Google • 9 reviews
    Thanks Tanushree for helping me to find the best ring 😊 all other staff and manager (sardar ji) very helpful, It took me only 10 minutes to Decide to what to buy, kudos to all of you and Melorra 🎉🎉

  • 5/5 Aman A. 11 months ago on Google • 4 reviews
    Our store experience was amazing! Staff is kind and helpful! Ms Arundhati was very kind and generous

  • 5/5 reena m. 1 year ago on Google
    Nice collection and staff is very polite and professional.

  • 5/5 naveen k. 1 year ago on Google
    It was an great expierence to visit melorra store @ pacific mall . I want to purchase a pendant for my niece which i can gift it on her birthday . I was looking some gifting option and then the female executive help me to find the right option for the occation . I bought the product and she liked it very much ..💫😊

  • 4/5 Nidhi S. 1 year ago on Google
    Bharti was so polite &polite after purchase also she always tries to revert me promptly with resolution .. I liked the product & am sure I will get good service in future from Mellora 😊

  • 5/5 Wandering Soul V. 1 year ago on Google
    we shopped twice from here and it’s a wonderful experience the staff was so nice and attentive. Would definitely recommend to everyone thank you

  • 5/5 Esheta M. 1 year ago on Google
    Great designs and great staff here. Visited for the first time but will surely recommend for future.

  • 5/5 rahul m. 1 year ago on Google
    All design are nice bought a ring for one of my friend and she liked it very much .. great service providing by staff....😄

  • 5/5 Payal M. 1 year ago on Google
    Nice collection and amazing staff to assist you! Had a very nice experience :)

  • 5/5 Vishwajeet S. 9 months ago on Google
    # Melorra # must visit, and buy highly recommended. Very good experience. I visited melorra showroom located in Pacific Mall on 23/06/2023. In melorra showroom very good collection of jewelery is available, very good rates and discounts are also available for the customer. All the employees working in this shop are very cooperative. I found Mr. Sahib the best person among them who gave me such a good deal in ring buying and also when I came out of the Mall after buying the ring, he called me and told me that I had forgotten my mobile at a shop, but I also came to return myself at my location. I salute Mr Sahib for honesty.

  • 5/5 dharna a. 11 months ago on Google
    It was nice. Arundhati assisted me and helped me pick the beautiful jewellery for my mother. Whole staff was very cooperative and prices are also good compared to others.

  • 5/5 Muskan 1 year ago on Google
    The store is really good . I forget a piece of gold jewellery in the store and forgot about it , when I called them they he staff specially Sahil was so honest , understanding and quick to take action. I m impressed by their honesty . God bless him!

  • 5/5 saloni k. 1 year ago on Google
    Amazing stylish collection.. and the staff is really friendly.. had the best experience shopping here

  • 5/5 PREETY R. 1 year ago on Google
    Amazing collection and amazing staff .Best design in light weight gold jewelry. ✨️

  • 1/5 simranjeet s. 9 months ago on Google • 2 reviews
    Worst experience Worst staff Arrogant Not at all supportive Saying lena h lo ni lena mat lo hamaare paas bahut customers h Wen we tried toking to the area manager, she also denied to talk and said customers ki kami ni h 2-4 lakh se farak ni pdta hume. Sahib told us that he will neither allow us to talk to area manager nor he will tell her name. Sahib the store manager said mellora always take your money and will not return This is how we get salaries If we do not do this how we will get our salaries. Guys pls do not visit mellora else u guys also lost your money
    3 people found this review helpful 👍


Call +91 11 4181 1629 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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