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  • 5/5 Around Delhi Tour's Car Hire Taxi Rental S. 1 year ago on Google
    Cheap and best hotel with prime location in delhi
    7 people found this review helpful 👍

  • 5/5 mohan s. 1 year ago on Google
    GREAT.....The hotel was very elegant and clean. Staff was very professional and cordial. Breakfast buffet was fantastic. The gym was very well equipped. We didn’t used the spa facilities but they were absolutely gorgeous. Rooms were quiet and we slept well. The only issue we faced was the in room dining. The food was underwhelming and overpriced.
    4 people found this review helpful 👍

  • 5/5 Faisal E. 3 weeks ago on Google • 60 reviews New
    I've had the pleasure of attending multiple events in the ballroom at Shangri-La Hotel, and each time has been a fantastic experience. The ballroom is incredibly spacious, allowing for comfortable movement and setup. The staff members are highly professional, the food and beverages - simply awesome! Whether it's a quick bite or a full meal, the quality and variety are top-notch.

  • 1/5 shweta s. 1 year ago on Google
    The place was nice, no doubt about that but the food was pathetic and so was the service. The sitting arrangement was also jumbled up. They were more attentive towards bigger groups than the smaller. Moreover, they levied a heavy tax on your final bill. There were no flavours in the food, the menu was "photo copied". It was a total waste of money. We have been to other 5 star hotels as well, never been this disappointed. Our suggestion will be to choose any other place but not this. You will burn your pocket as well as your mood.
    3 people found this review helpful 👍

  • 5/5 Joseph P. 1 year ago on Google
    The hotel accommodations and staff were excellent, they were readily available to help with every need. The business center was top notch, making sure everything was setup in advance and ready to go. They were also always available for anything extra you might need. The team in the business helped make the conference seamless and memorable.
    3 people found this review helpful 👍

  • 5/5 Pushpendra C. 8 months ago on Google
    Best hotel I've chosen to stay at. The hotel's services were wonderful. The personnel at this spotless, cosy hotel was fantastic, and they were always ready to assist with any needs. The business centre was excellent; they made sure that everything was set up ahead of time and was ready to go. They were also readily available for any further needs you could have. The business team contributed to the success of the conference. When my family and friends visit to Delhi, I will unquestionably advise them to choose this.
    3 people found this review helpful 👍

  • 5/5 Shabana B. 1 month ago on Google • 44 reviews New
    We had a wonderful experience of stay at the hotel. It's a modern, luxurious and beautiful place. We tried the authentic brunch, pool and spa. They have a lovely well maintained lawn. The hotel is near to the shopping and entertainment area. The staff services are great.

  • 5/5 Sanjeev K K. 1 year ago on Google
    Well maintained, neat and clean facility at the heart of Delhi. Food and drinks were nice. I really loved the pita bread meal served in the room- I must acknowledge. Cleaning staffs for my room 1019 and the floor were well trained. And, the gymnasium was surely well maintained with nice caretaker and trainer. Shangri-La, I found, has done pretty well with the reputation compared to its peers in the hospitality sector. Well done!
    2 people found this review helpful 👍

  • 5/5 Bhawani s. 11 months ago on Google
    Very nice staff. We asked in advance and they provided early check in which helped a lot. Food options are great. Breakfast is excellent and foreigners have a lot of good options. Sauna and hot tub etc are maintained well. Great location, close to all touristy places and saves ton of time in traffic. Glad they're part of American express hotel collection, that's where I discovered them.
    2 people found this review helpful 👍

  • 5/5 rathod s. 4 months ago on Google • 30 reviews
    recently stayed at the Five Star Hotel and it was an absolutely luxurious experience from start to finish. The hotel's attention to detail and commitment to exceptional service truly sets it apart. The room was immaculate, spacious, and elegantly designed, providing a perfect blend of comfort and sophistication. The staff were incredibly attentive, accommodating, and always ready to assist with a warm and welcoming attitude. The amenities, including the spa, fitness center, and dining options, were top-notch, offering a range of delightful experiences. Overall, my stay at the Five Star Hotel was nothing short of extraordinary, making it a definite go-to choice for anyone seeking a remarkable and indulgent stay.

  • 5/5 Aaditya M. 2 years ago on Google
    These guys have a very heart warming hospitality etiquette. The ambience of Shangri La is very good and so is their staff. The rooms are clean and the service is prompt. There is ample Parking space in the campus, the guards and the valet are well trained to manage. You will definitely get the “Good Vibes” during a stay here.
    1 person found this review helpful 👍

  • 3/5 Peace L. 1 year ago on Google
    We are currently staying in the hotel for past 10 days. There is very little information about the hotel services & what’s included & what’s not. The staff provides conflicting information. They don’t seem to have clear knowledge about hotel rules. There is minimal seating in the reception/lobby area which is primarily occupied by travel agents. As a result the paying residents have no place to sit while waiting for their ride. I had brought this to attention to the staff several times at front desk & was told that the manager will call me back. I am still waiting a week later. Food is good & the rooms are comfortable. Room service staff is courteous.
    1 person found this review helpful 👍

  • 5/5 Ekant S. 1 year ago on Google
    This is a perfect hotel for all your travel and stay needs. Right in the centre of the city... All you need is right there. The services are great. The pricing is on the higher side but the quality makes up for it. The only thing I didn't like was the small portion sizes of the meals... I mean 1 portion should at least be enough for an adult, but it's not.... Rest everything is top notch.
    1 person found this review helpful 👍

  • 4/5 Vishal M. 1 year ago on Google
    "Location, room, food, housekeeping, facilities, courteous staff.... everything." The pool is shaded with lots of greenery so even on a baking hot summer it's comfortable to swim. The hot tub next to the pool is one of the best ones I've used. size of the overall hotel building and the rooms themselves are a little on the small side. But still the best hotel in the Connaught area. Good breakfast options. Spa used to be very impressive, could probably do with an update now.
    1 person found this review helpful 👍

  • 4/5 Shailendra S. 1 year ago on Google
    Had a fantastic stay. The staff was so kind and warm. The ambiance, the staff, the whole hospitality was wonderful and can’t wait to go back again to stay. Thank you so much Harshit for making me feel home away from home and getting me in and out of check outs quickly. The in room service dining was amazing and got me exactly what I requested for in terms of martinis and food requests.
    1 person found this review helpful 👍

  • 5/5 ARUN C. 1 year ago on Google
    Excellent Location, Good rooms.and , food, housekeeping, facilities are also decent The pool is surrounded with lots of greenery There is a hot tub next to the pool is one of the best ones size of the overall hotel building and the rooms themselves are a little on the small side. best hotel in the Connaught area in this budget Many breakfast options. Spa and gym very impressive. Overall decent
    1 person found this review helpful 👍

  • 5/5 Sharan P. 1 year ago on Google
    I recently stayed at this hotel and I couldn't be happier with my experience. The accommodations were top-notch, with comfortable beds, clean and well-appointed rooms, and all the amenities I needed. The staff were also incredibly friendly and helpful, always going out of their way to make sure I had a great stay. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. Five stars!
    1 person found this review helpful 👍

  • 5/5 SAJID J. 10 months ago on Google
    Very nice staff. We asked in advance and they provided early check in which helped a lot. Food options are great. Breakfast is excellent and foreigners have a lot of good options. Sauna and hot tub etc are maintained well. Great location, close to all touristy places and saves ton of time in traffic. Glad they're part of American express hotel collection, that's where I discovered them
    1 person found this review helpful 👍

  • 5/5 premananda s. 6 months ago on Google
    very beautifull hotel and clean. Staff was very professional and cordial. Rooms were quiet and very clean..we slept lot of time... I would love to come back here..hotel staff was very responsible and very interactive... very affordable prices..over all everything good here..i have enjoyed lot in this place
    1 person found this review helpful 👍

  • 5/5 BÂBÃ ďż˝. 4 months ago on Google
    "I recently had the pleasure of staying at this remarkable 5-star hotel, and it exceeded all my expectations. From the moment I walked in, I was greeted with exceptional service and hospitality. The luxurious room was immaculate, offering stunning views and all the amenities one could desire. The dining options were world-class, and the staff went above and beyond to make my stay unforgettable. I highly recommend this hotel to anyone seeking a truly indulgent and memorable experience."
    1 person found this review helpful 👍

  • 5/5 Rishi K. 2 months ago on Google • 13 reviews New
    We stayed for one night in this hotel. The rooms are clean and very nice. The staff is very helpful and all services are done in a quick and professional manner. The concierge manager was very kind and helped us out with some transportation issues we had. They also organized very reliable hotel drivers to take us around and the hotel pick up was very good. The only thing that could be improved is the cleanliness in the women spa area (bath tub next to the jacuzzi was a little dirty).

  • 5/5 Aishee S. 1 month ago on Google • 4 reviews New
    Excellent service!!! Staying for two weeks here for work and the hospitality is great. My family came over for the weekend and the staff took extra care. Raj and other members in the housekeeping team cleaned out room as and when we needed (since we are dealing with messy 6 year old) and special mention to Chef Ananya whose mouthwatering Bengali food was out of this world. She personally saw to it that I am well fed, just like family would. She is a gem. I did not feel that I was away from home for two weeks.

  • 5/5 shaul o. 1 month ago on Google • 3 reviews New
    I stayed at the hotel for a week and a half. The room was very clean and inviting. The food was amazing and the atmosphere at the lounge was great. Every evening according to sleep, a visit to the jacuzzi and sauna will make you sleep well. At the counter Anjali and the other stuff will be glad to give you the best service. warmly recommended.

  • 5/5 syed a. 2 weeks ago on Google • 3 reviews New
    Amazing service, staff was very friendly and the rooms are awesome. Me and my friends came over for the weekend and the staff took extra care. Do visit here if you’re looking for a good rooms and services, thank you.

  • 5/5 Vinayak J. 2 years ago on Google
    Efficient and quick response to any request for service. Masks are provided at the security gate of forgotten in transport. Place is generally busy as its centrally located. Was made every arrangement to sit during checkin process although place was busy. Breakfast spread is great - south Indian, north Indian, continental, Thai. Reception lobby is beautiful.

  • 5/5 chandan k. 2 years ago on Google
    I had a great stay at the hotel. The staff was courteous and assisted me through my stay. Would particularly like to thank Suhani at the front desk for going that extra mile to assist me with a comfortable stay not just with check-in but also with information about the restaurants. I loved my Chinese meal and would like to thank the chef.

  • 5/5 sachin s. 2 years ago on Google
    Our stay was excellent . The rooms were hygienic and clean. Special thanks to Ms. Khushboo for making it a special one. She was really helpful. Will Definitely visit Again.

  • 5/5 Ashwani K. 2 years ago on Google
    Awesome interior and maintenance. But bit pricey as compared to other 5 star. Service is good. A lot of options in food. Breakfast was marvellous. I think the reason for this hotel to be costly is the location which is the best thing. Now about rooms well maintained beautiful interior but a bit congested as per the price. If I will have to choose I will choose crown plaza. As I have visited both places. No bath tub. Overall experience was wonderful it’s just the size of room and the price as compared to size of the room.

  • 5/5 kajal s. 2 years ago on Google
    Excellent service, endless food options. Tamra was in my wish list since long and it was worth visiting. If you are a food lover don’t miss this place. It has such an amazing vibe with some great team like Manish and Kartik.

  • 5/5 Sakshi J. 2 years ago on Google
    Top class service at the horizon club, must meet Mr Amit and Roma, both are excellent and asset for the hotel. Modern fresh rooms and very quick check in at the front desk in the lobby.

  • 5/5 Sunil K A. 2 years ago on Google
    Amazing services at horizon club, we stayed for group party, all staff took care of us. Staff at reception in lobby took good care of us

  • 5/5 miryam A. 2 years ago on Google
    I have been in this hotel several times and always choose it because for me its the best, staff, location, services, concierge But specially specially for the food they have 4 types of restaurants. Chinese its simply the best I have never had ( cant be missed the duck)) the buffet it’s truly international!! The breakfast its all in Shane!! But the desert station its just…… no words. Super recommend

  • 5/5 Siimran J. 2 years ago on Google
    Visited Tamra, amazing hospitality and food service. Yashoda and Shubham have been really kind to assist the services. Worth a visit to explore such a wide variety of food and amazing hospitality services especially in these times of pandemic!

  • 5/5 Anju C. 2 years ago on Google
    The place is very vibrant. Excellent service by staff. Rooms and restaurants are well maintained. I was travelling with my infant and the staff was very helpful. Thank u team

  • 5/5 adhiraj g. 2 years ago on Google
    Excellent service, endless food options. Tamra was in my wish list since long and it was worth visiting. If you are a food lover don’t miss this place.

  • 5/5 Ritika B. 2 years ago on Google
    Stayed with Shangri-la's for my mother's and husband's birthday and what great hospitality! Would like to thank Neha, their guest relation manager and all the other staff as well for paying heed to my needs and getting everything done. Thank you for such warm welcome and all your efforts. We did feel special and enjoyed our stay with you!

  • 5/5 Umesh C. 2 years ago on Google
    It's a well maintained, neat and clean hotel. Staff is organised and trained. I forgotten way to exit while coming out of lift. When I asked a passerby waiter, he not only guided me to the main exit and infact took me to the exit gate.

  • 5/5 pampa c. 2 years ago on Google
    So happy that I visited Tamra for dinner last night with my family . The food , ambience and the service , everything was great . We had the best culinary experience. They had one of a kind buffet , a feast TBH . From Sushi to Thai curry they had it all .The staff (Amit and Yashoda ) were so warm and kind , really loved the way they took care of us and made sure we were comfortable and at ease . Also not to forget the Covid precautions that they took especially having kids around we felt quite safe . Would recommend Tamra for everyone who wants to have a good time during such time where safety and hygiene is a top concern

  • 4/5 Mukul S. 2 years ago on Google
    Visited this place during the COVID pandemic. Awesome interior and maintenance. Service is good. A lot of options in food. They were courteous enough to allow early check-in and late check-out, both experiences being hassle free. I would have loved if they had options for late night budget snacks as well but I would not judge harshly on that given it's a 5 star hotel. Overall satisfied. Free parking, Free High Speed Internet (WiFi), Pool, Fitness Centre with Gym / Workout Room, Bar / lounge, Nightclub / DJ, Kids stay, free Babysitting, A 5-minute walk from Patel Chowk metro station, this sophisticated high-rise hotel is 2 km from India Gate monument and 7 km from 17th-century Red Fort. Plush rooms feature free Wi-Fi, flat-screen TVs and minibars, plus sitting areas and tea and coffeemaking facilities. Upgraded rooms add city views. Suites include separate living areas, balconies, whirlpool baths and/or kitchenettes. There's 24-hour room service. There's a buffet restaurant, an Italian eatery and a Chinese restaurant. Other amenities include an outdoor pool and a hot tub, plus a sauna, an exercise room and a spa. Breakfast (surcharge) and parking are available.

  • 5/5 Nikhil V. 2 years ago on Google
    Had a really good stay. The staff were very polite too specially the front desk. Looking forward to spend more vacations here 👍 absolute great service from the front desk , made my stay very comfortable and smooth at hotel and the horizon club too. Would love to visit again. Thank you! Special Thanks To Sumit From Horizon Club Lounge Front Desk !!

  • 5/5 Reeta l. 2 years ago on Google
    Hospitality of the staff was excellent special mention to Roma very kind to extend help ever-time….. And food served is very delicious. Toto worth the money would recommend it to anybody wanting to spend a great time with loved one 😊😊

  • 4/5 amit m. 2 years ago on Google
    A very good property, decent staff at check in. Clean rooms. Centrally Located. I had breakfast which was excellent layout was fantastic, only the staff was slow in serving and not friendly. A recommended property for people who would like to be around Central Delhi or even for those who wanna take a short break. The Hotel too needs to work a decent all/2 meals inclusive plan. Worth a stay.

  • 5/5 Suresh A. 2 years ago on Google
    Had a comfortable stay. Entire team of the hotel welcomes you with a warm smile and goes the extra mile to make you comfortable and feel special. The Front Office was specially adept in anticipating and meeting all our requirements proactively. Ms. Uzma at the Horizon Lounge was very courteous and took special care of our child’s needs. Perfect hotel for a Family / Business stay in the heart of Delhi. Keep up the good work. Best Wishes.

  • 5/5 PURVESH G. 2 years ago on Google
    Awesome Sanitization as well as Well Maintained Cleanliness... Staff is also very Cooperative... Liked a Lot😊

  • 5/5 Rohit J. 2 years ago on Google
    I have been to this hotel countless times be it my personal visit, business event or a party etc. This hotel always is beyond my expectations, staff is so supportive. Neat clean rooms, conference halls and cant describe how delicious the food is. They know their job very well.

  • 5/5 Rajat S. 2 years ago on Google
    It was a pleasant stay. Very polite staff. There is a lot which I cannot share herein I really thank from the bottom of my heart. And would highly recommend. I will be staying further in Shangri-La hotel.

  • 4/5 Shabnam K. 2 years ago on Google
    Does it need a review? 🥰 Am overwhelmed with the interior , so elegant and spacious. Must visit . All the staffs are welcoming and humble in nature. Good to go . A highly recommended place .

  • 5/5 Shalini C. 2 years ago on Google
    We had an excellent dinner at Tamra. The layout was superb, and every part of the course was a class apart. It was a vast array of lavish food, all of which was made with sophistication and passion. We were served by Yashoda, who was meticulous and caring and made our evening memorable.

  • 5/5 Jeffin J. 2 years ago on Google
    Had a very good stay. Thanks to Mr OP and Mr R amit . In this corona time i feel blessed to stay here .

  • 5/5 JOSHILA R. 2 years ago on Google
    Had a pleasant stay for 3 years continues with Shangri-La Eros Delhi. All the Employees are really good and helpful from front desk and house keeping, especially I would like to thank the Spa staff and restaurant staff all are very kind and polite. Overall it was pleasant and memorable stay 😊..

  • 5/5 suneel w. 2 years ago on Google
    For the first time, I had decided to indulge in for a stay at Shangri-La Hotel. All went well and smooth. But all you say is if your desert was great the whole meal was great, similarly my stay went well because of one person Yashodha who guided me to taste some wonderful cuisines.. Since I am a foodie guy, I loved her choices. Thanks for a wonderful day

  • 5/5 Hitesh J. 2 years ago on Google
    Amazing ambience. Great staff. Loved the food. Very Well-sanitized and beautiful decor. Superb hospitality.

  • 5/5 Rohit A. 2 years ago on Google
    Great experience, well trained staff, suitable for families. Superb from safety point of view as well. Everything is on point and as soon as you enter the hotel lobby, you are transformed into a new world of luxury. Away from hustle bustle of central Delhi, but still remain close to all main attractions of Delhi. Special highlight is they have placed heaters outdoor so that people leaving from car pr waiting for car at the valet does not have to suffer fr chilly winds. Superb experience, must visit. 👍👍👍

  • 5/5 Anjum K. 2 years ago on Google
    A great vibe at horizon club. Though the place is small but drinks and food are good. Go here with friends and couples, and enjoy good times here.🤗

  • 5/5 Rahul N. 2 years ago on Google
    Stayed here for 3 nights in the month of December 2021. We got the Deluxe Twin Room, the room was a decent size and packed with amenities. Check in process was smooth, the lobby staff were very welcoming. The main reason for my stay at Shangri La hotels is because of their Covid Protocols they follow, and this hotel was well sanitized. The only issue I encountered was the business center, they said it was closed the day I wanted to use it, and they stated that it has been closed for couple of months due to the Pandemic, but the day before I saw couple of people using the business center, so I found that odd. Besides that, you can never go wrong choosing Shangri La

  • 4/5 suraj 2 years ago on Google
    We stayed here for a night! The place has great location and good rooms. Bathtub is tad small but never mind. Rooms are small as compared to other 5 stars. Breakfast can be made a lot better. I asked for Egg Benedict and it was the worse Benedict I ever had lol. But over all I liked the place except food :)

  • 5/5 Samik Ranjan D. 2 years ago on Google
    Absolutely wonderful. Views from our rooms on the 15th floor were spectacular. And an amazing breakfast buffet with a huge variety of options.

  • 5/5 Anupam S. 2 years ago on Google
    My family and I had a wonderful stay at Shanri-La Delhi. The hospitality, cleanliness, safety measures and most of all the people at the hotel made our stay the best we've had in Delhi by far. Right from the check-in with Mr. Sunil at the front-desk to all the other folks namely Salvina, Akshay, and Deepali were constantly on top of things and were responsive to all our needs. The In-Room dining folks were very helpful and patient with our orders, and the in-room dining service was impeccable. Attention to detail in presentation and most of all the taste was top-notch. We also tried the food and drinks at Sorrento where Mr. Gunjan was very attentive to our needs and the Italian food was outstanding. Kudos to the chef on that. The food and drinks at Mister Chai were also wonderful. Last but definitely not the least, the room cleaning crew on our floor was fantastic. They were very accommodating of our schedules and always did their jobs with a smile on their faces. I've travelled post-covid quite a lot in US, Canada, and India and this by far was one of me and my families most satisfying stay's and experience anywhere. Kudos to Shangri-La's team and management for making the guests feel safe and comfortable and training their folks impeccably. Great job everyone and thank you again for your hospitality.

  • 5/5 Birju J. 1 year ago on Google
    The size of the overall hotel building and the rooms themselves are a little on the small side. But still the best hotel in the Connaught area. Good breakfast options. The pool is shaded with lots of greenery so even on a baking hot summer it's comfortable to swim. Hot tub next to the pool is one of the best ones I've used. Spa used to be very impressive, could probably do with an update now.

  • 5/5 shikha t. 1 year ago on Google
    I had a great time staying at the hotel. Managed to sneak in sometime to go to their famous spa- Chi for signature facial and body spa and the team was absolutely delightful with their services. Overall I had a great time interacting with the cordial staff members who helped me throughout the journey.

  • 5/5 Dharmin D. 1 year ago on Google
    Stayed here twice now. Possibly the best hotel in the area. They have the widest range of food in the buffet. The hospitality and service is what makes this hotel standout compared to the rest of the hotels in New Delhi. Highly recommend.

  • 5/5 Gagan J. 1 year ago on Google
    Overall a very pleasant stay with the family. Luxurious property with nice pool and spa facilitirs. Food was delicious. While booking one can also opt for Horizon lounge access where drinks and snacks are served.

  • 5/5 Ram 1 year ago on Google
    Best decision I made is to pick this hotel for our stay in Delhi. Very nice staff. We asked in advance and they provided early check in which helped a lot. Food options are great. Breakfast is excellent and foreigners have a lot of good options. Sauna and hot tub etc are maintained well. Great location, close to all touristy places and saves ton of time in traffic. Glad they're part of American express hotel collection, that's where I discovered them.

  • 4/5 Mark D. 1 year ago on Google
    The hotel was very elegant and clean. Staff was very professional and cordial. Breakfast buffet was fantastic. The gym was very well equipped. We didn’t used the spa facilities but they were absolutely gorgeous. Rooms were quiet and we slept well. The only issue we faced was the in room dining. The food was underwhelming and overpriced.

  • 5/5 P M. 1 year ago on Google
    I only stayed for a night, but it was a great experience; and I found the rates quite affordable for one of the best hotels in New Delhi. The welcome from Shalini, guest relations was very warm; and she really took her time with the orientation, advised on what to do nearby in the Connaught area and where to go shopping. The facilities looked great and the room had a view of the nice green side of New Delhi. I would come back to spend more time and explore more.

  • 5/5 Dr. Veer Prabhakar C. 1 year ago on Google
    Great experience! Thank you Arun for welcoming us so warmly. Thank you Preety ma'am for letting us check out late. Mary at the buffet, thank you for being so nice guiding us every time we got in there. Really amazed and impressed by the courtesy and warmth of the staff. Rooms: Spacious, luxurious! Clean! Cannot complain really. It was really nice. Location: Very nice. Central. very close to shopping areas. Service and facilities: Enjoyed the hospitality. 5/5

  • 5/5 Girish G G. 1 year ago on Google
    "Location, room, food, housekeeping, facilities, courteous staff.... everything." The pool is shaded with lots of greenery so even on a baking hot summer it's comfortable to swim. The hot tub next to the pool is one of the best ones I've used. size of the overall hotel building and the rooms themselves are a little on the small side. But still the best hotel in the Connaught area. Good breakfast options. Spa used to be very impressive, could probably do with an update now.

  • 5/5 Shikha M. 1 year ago on Google
    Best decision I made is to pick this hotel for our stay in Delhi. Very nice staff. We asked in advance and they provided early check in which helped a lot. Food options are great. Breakfast is excellent and foreigners have a lot of good options. Sauna and hot tub etc are maintained well. Great location, close to all touristy places and saves ton of time in traffic. Glad they're part of American express hotel collection, that's where I discovered them.

  • 5/5 Technical A. 1 year ago on Google
    Very nice staff. We asked in advance and they provided early check in which helped a lot. Food options are great. Breakfast is excellent and foreigners have a lot of good options. Sauna and hot tub etc are maintained well. Great location, close to all touristy places and saves ton of time in traffic. Glad they're part of American express hotel collection, that's where I discovered them.

  • 5/5 Pradeep k. 9 months ago on Google
    Best hotel I have picked to stay. Loved the services provided at the hotel Clean and comfortable hotel with good facilities and excellent staff they were readily available to help with every need. The business center was top notch, making sure everything was setup in advance and ready to go. They were also always available for anything extra you might need. The team in the business helped make the conference. I would definitely suggest my family and friends to pick this when they travel to Delhi

  • 5/5 Viv g. 9 months ago on Google
    Very nice staff. We asked in advance and they provided early check in which helped a lot. Food options are great. Breakfast is excellent and foreigners have a lot of good options. Sauna and hot tub etc are maintained well. Great location, close to all touristy places and saves ton of time in traffic. Glad they're part of American express hotel collection, that's where I discovered them

  • 4/5 Ram V. 9 months ago on Google
    Speaking of the rooms, they were nothing short of luxurious. Every detail was meticulously thought out, and the contemporary design blended seamlessly with the overall ambiance of the hotel. The bed was incredibly comfortable, ensuring a restful night's sleep, and the amenities provided left nothing to be desired. What truly set this hotel apart was the exceptional service provided by the staff. They went above and beyond to make me feel like a valued guest, attending to my every need with grace and efficiency. From the concierge who provided excellent recommendations for local dining spots to the housekeeping staff who ensured my room was impeccably clean, every interaction was met with warmth and professionalism.

  • 5/5 Yadav R. 9 months ago on Google
    GREAT.....The hotel was very elegant and clean. Staff was very professional and cordial. Breakfast buffet was fantastic. The gym was very well equipped. We didn’t used the spa facilities but they were absolutely gorgeous. Rooms were quiet and we slept well. The only issue we faced was the in room dining. The food was underwhelming and overpriced.

  • 5/5 Philip L. 9 months ago on Google
    This is one of the best hotels I’ve ever stayed in and I have been converted to the Shangri-La brand! My stay here was top notch from beginning to end as the room was comfortable, airy and immaculately designed. The facilities were all brilliant, from the spa to the outdoor pool, which made it hard to leave each day. The location of the hotel was also quite convenient as a base for me to explore Delhi without being too close to the bustling areas of the city. The breakfast was wonderful each day and I see why the breakfast buffet is award-winning. There was good variety each day and the restaurant was really inviting. I also have to give a particular shout-out to the extremely outstanding service from the members of staff, from the receptionists and concierges to the bar staff and spa staff. Their impeccable service contributed massively towards my stay in New Delhi being an unforgettable one. The one minor criticism I have is that the service from the ground floor cafe was a bit slow as it took longer than expected to get my order but this may have been an off day.

  • 5/5 Akshu M. 9 months ago on Google
    Best hotel I've chosen to stay at. The hotel's services were wonderful. The personnel at this spotless, cosy hotel was fantastic, and they were always ready to assist with any needs. The business centre was excellent; they made sure that everything was set up ahead of time and was ready to go. They were also readily available for any further needs you could have. The business team contributed to the success of the conference. When my family and friends visit to Delhi, I will unquestionably advise them to choose this.

  • 5/5 Richa S. 5 months ago on Google
    We go to this hotel at least once a year for a relaxing weekend. Its forever been an incredible encounter and this time was the same. The rooms are great. The housekeeping, room service, in-room dining, and reception services are all excellent. Staff that is responsive and well-trained. The selection of restaurants is also good. It's excellent, and I love the swimming pool side area. Also, excellent service.

  • 5/5 Ameen Dad K. 4 months ago on Google
    Epitome of luxury. Super cool service. Amazing food. The chef takes utmost care to make food tasty. You can carry your own liquor. Rooms could have been bigger. Loved their idea of tv remote with channel no. list. You don't have to keep surfing to find your channel.

  • 5/5 Arun D. 5 months ago on Google
    Sangrila Hotel in New Delhi offers a luxurious experience with its impeccable service and elegant decor. The comfortable rooms, delectable dining options, and a central location make it an excellent choice for travelers. However, it's on the pricey side. Overall, a delightful stay for those looking for upscale accommodations in the capital.

  • 5/5 Parvej K. 5 months ago on Google
    The hotel is quite lovely, with a cozy design and welcoming staff. a lovely location in the heart of New Delhi. I had many comfortable stays there and would definitely like to visit again, thanks for the great hospitality. The rooms are extremely clean and elegant, the food supplied is quite delicious, and the staff is very nice and professional.

  • 5/5 rohan s. 5 months ago on Google
    Three day business trips require the certainly of a hotel of this calibre. Very comfortable rooms equipped with an iron and board, extremely generous buffet breakfast so delighted with the Asian offerings. Excellent location in the centre of central delhi, perfect if your meetings are in that location.

  • 5/5 Vinod s. 4 months ago on Google
    The Shangri-La Eros New Delhi is a luxury hotel located in the heart of New Delhi, near Connaught Place. Guests often praise its elegant decor, spacious rooms, and stunning views of the city. The hotel offers excellent dining options, a spa, and a rooftop pool. However, it's a good idea to check recent reviews for the most up-to-date information on the hotel's quality and services.

  • 5/5 Hassnain K. 5 months ago on Google
    Mostly all locations offer a vegan or gluten free alternative. The courses with fish will be exchanged with the courses from the vegetarian menu. So much of the food served can be eaten. On request, letiover food can also be packed The gourmet kitchen prepares an excellent menu for you

  • 5/5 Zackary V. 5 months ago on Google
    Beautiful views, extremely clean, and top notch service! I will be happy to stay here again! My stay has been an amazing experience! I would like to highlight Mr. Jitendra his fast and friendly service has made my stay a fantastic 10 out of 10 experience. When I stay here again I hope to have him take care of me again!

  • 5/5 Amy D. 5 months ago on Google
    Perfect stay as always! Great food, big room, attentive staff. Room was well cared for by Raj Jitpal, always does a great job! Breakfast is a huge plus, as are the restaurants & cafe on site.

  • 5/5 Shekh H. 4 months ago on Google
    My stay at this hotel was simply fabulous! The welcoming staff, luxurious room, top-notch amenities, and exceptional customer service made it a memorable experience. Highly recommended for both business and leisure travelers.

  • 5/5 Rockson S. 4 months ago on Google
    Epitome of luxury. Super cool service. Amazing food. The chef takes utmost care to make food tasty. You can carry your own liquor. Rooms could have been bigger. Loved their idea of the TV remote with channel no. list. You don't have to keep surfing to find your channel.

  • 5/5 MOHAMMED A. 4 months ago on Google
    Super fantastic…. Excellent Food, excellent room service, friendly staff and helpful in room dining. I had an excellent stay here. Definitely recommending this place for all your holidays

  • 5/5 Shashank S. 4 months ago on Google
    Shangri-La New Delhi exceeded all my expectations. From the elegant rooms to the outstanding service, it was a truly memorable stay. The hotel's central location and exquisite dining options make it a perfect choice for both business and leisure travelers. I highly recommend Shangri-La New Delhi for a luxurious and comfortable stay in the heart of the city.

  • 5/5 pundalik a. 4 months ago on Google
    Super environment …. Excellent Food, excellent room service, good communicators like friendly staff and helpful in room dining. I had Happily stayed here. Definitely recommend this place for all your holidays again and again.

  • 5/5 suresh k. 4 months ago on Google
    This is the one of the best hotel to stay in Delhi with family and friends, good ambiences and good service. Staff were very friendly and helpful. Food service are excellent and enjoyed lot. It was one among the most memorable holiday we had.

  • 4/5 Sony 4 months ago on Google
    My expectations from the elegant rooms to the outstanding service, it was a truly memorable stay. It is located at central and having dining options make it a perfect choice for both business and travelers. I highly recommend for a luxurious and comfortable stay in the heart of the city.

  • 5/5 Anand K. 4 months ago on Google
    Very nice hotel I and my family came to vacation. We enjoy a lot luxury hotel. This hotel is in prime location. It is located at central and having dining area make it a perfect choice for both business and travelers.

  • 5/5 Amit P. 4 months ago on Google
    I recently stayed at the Five Star Hotel and it was an absolutely luxurious experience from start to finish. The hotel's attention to detail and commitment to exceptional service truly sets it apart. The room was immaculate, spacious, and elegantly designed, providing a perfect blend of comfort and sophistication. The staff were incredibly attentive, accommodating, and always ready to assist with a warm and welcoming attitude. The amenities, including the spa, fitness center, and dining options, were top-notch, offering a range of delightful experiences. Overall, my stay at the Five Star Hotel was nothing short of extraordinary, making it a definite go-to choice for anyone seeking a remarkable and indulgent stay.

  • 5/5 pramila k. 4 months ago on Google
    Great location and pleasant and clean rooms are there. Very good hospitality service and staff coordinated. All the people are incredibly,helpful and generous with the time and advice. Also food is awesome and love to visit back.

  • 1/5 Tik Tok subscribe 0. 4 months ago on Google
    recently stayed at the Five Star Hotel and it was an absolutely luxurious experience from start to finish. The hotel's attention to detail and commitment to exceptional service truly sets it apart. The room was immaculate, spacious, and elegantly designed, providing a perfect blend of comfort and sophistication. The staff were incredibly attentive, accommodating, and always ready to assist with a warm and welcoming attitude. The amenities, including the spa, fitness center, and dining options, were top-notch, offering a range of delightful experiences. Overall, my stay at the Five Star Hotel was nothing short of extraordinary, making it a definite go-to choice for anyone seeking a remarkable and indulgent stay.

  • 5/5 Kuldeep C. 4 months ago on Google
    My expectations from the elegant rooms to the outstanding service, it was a truly memorable stay. It is located at central and having dining options. I highly recommend for a luxurious and comfortable stay in the heart of the city.

  • 5/5 Mehetab S. 3 months ago on Google New
    A lovely location in the heart of New Delhi. My stay has been an amazing experience! Amin his fast and friendly service has made my stay a fantastic 10 out of 10 experience!

  • 4/5 Rajesh G. 3 months ago on Google New
    This hotel has the best location and the atmosphere is excellent. The service is very good. All the staff members is at your service instantly and very helpful. Rooms are not so big but very clean Ă nd fresh. Bathroom are kept very clean & tidy Overall the hotel is win-win proposition for staying & holding conferences too

  • 5/5 Deshbhakt 3 months ago on Google New
    I recently stayed at this property and had the fabulous experience. Their hospitality, rooms quality, food and ambience are just outstanding. This is my best hotel stay experience till date and Shangri-La possibly is the best hotel in India. Great memories.

  • 5/5 Nimmi D. 3 months ago on Google New
    The Shangri La Eros in Delhi is an excellent hotel. It is exceptional due to the service by staff at every level. Staff are friendly, attentive, and responsive. The hotel never feels crowded, even when it is fully sold out.

  • 5/5 Dev A. 3 months ago on Google New
    I had a wonderful experience during my stay at the Shangri La, Delhi. The food was fabulous. Couldn't have spent my vacation in a better way. 😇 Special thanks to Ms.Angel. She is truly an Angel in disguise as she rescued me from the long awaiting queue and made my exit smooth and hassle-free while I was checking out of the hotel. Sweet, kind, and helpful staff like her deserve to be rewarded for their hospitality. 🙌✨

  • 4/5 BlessedBoySid 3 months ago on Google New
    Went for dine-in only, a great ambience with polite staff. Valet parking is available but needs to be managed for smooth services. Overall a good experience. I went to Grappa to spend time with friends. Outside sitting is quite exquisite but I didn't get a chance to occupy a table but it looked amazing. Hope sometime soon I'll visit again & will share more than. Happy Vacation to you.

  • 5/5 Chandra P. 3 months ago on Google New
    "I recently had the pleasure of staying at this remarkable 5-star hotel, and it exceeded all my expectations. From the moment I walked in, I was greeted with exceptional service and hospitality. The luxurious room was immaculate, offering stunning views and all the amenities one could desire. The dining options were world-class, and the staff went above and beyond to make my stay unforgettable. I highly recommend this hotel to anyone seeking a truly indulgent and memorable experience."

  • 5/5 Kshitij S. 3 months ago on Google New
    "I had the pleasure of staying at this amazing five-star hotel recently, and it well surpassed my expectations. Upon my arrival, I was welcomed with outstanding care and warmth. With gorgeous views and all the facilities one could want, the opulent suite was spotless.

  • 5/5 Sanjeev K. 3 months ago on Google New
    I recently had the pleasure of staying at an incredible five-star hotel, and it truly exceeded my expectations. Upon my arrival, I was greeted with exceptional care and warmth. It is great place to be there if you are in Delhi

  • 5/5 Muskan 3 months ago on Google New
    I recently went to a hotel or my experience was very good but the view from there was also very wonderful. Or there is room service and also staff. highly recommended hotel from my side.I felt very good visiting here. ♥️

  • 5/5 Willington P. 2 months ago on Google • 1 review New
    Recently stayed with family, really worth it! Rooms are spacious, We, (Including children 10Y + 4Y) had a comfortable stay and enjoyed it. This hotel has the best location and the atmosphere around is awesome. The King size bed is really king size where we faced challenges in other 5star hotels. Staffs are very co operative, friendly, responsive and very polite, always there for our service. Overall a great and fabulous experience.
    3 people found this review helpful 👍

  • 5/5 Cindy T. 1 month ago on Google • 2 reviews New
    Fabulous hotel, excellent service from hotel staff to room attendant, to spa, to restaurant staff. Quiet floors and very comfortable accommodations. Any requests were met with very prompt responses. A special “shout out” to my room attendant (Juned) who may sure my stay was comfortable.
    1 person found this review helpful 👍

  • 2/5 poem s. 1 month ago on Google • 2 reviews New
    Super cool service. Amazing food. The chef takes utmost care to make food tasty. You can carry your own liquor. Rooms could have been bigger. Loved their idea of tv remote with channel no. list. Very grateful service.

  • 5/5 Chantal C. 2 months ago on Google • 2 reviews New
    Jitendra looked after me and my room during my stay, he went over and beyond to make me comfortable and was so kind and caring. He is an asset to the team. The service from the entire team was flawless. One of the best hotels I’ve stayed at.

  • 5/5 SREEPATHY S. 1 month ago on Google • 2 reviews New
    The Shangri-La Eros New Delhi offers a luxurious and comfortable stay in the heart of the city. The hotel's elegant decor, attentive staff, and excellent amenities make for a truly memorable experience. The spacious rooms are well-appointed with modern furnishings and offer stunning views of the cityscape. Guests can indulge in a variety of dining options, from authentic Indian cuisine to international favorites, all prepared to perfection. The hotel also boasts a serene spa, a well-equipped fitness center, and a beautiful outdoor pool. Overall, the Shangri-La Eros New Delhi provides a perfect blend of luxury and convenience for both business and leisure travelers.


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