1/5 Varsha R. 2 months ago on Google • 7 reviews New
Oh,
my
disappointment
with
this
hotel
has
been
my
worst
nightmare
in
hotel
experiences.
Despite
the
boutique
hotel
persona
portrayed
in
the
pictures,
it
truly
fails
to
deliver.
The
staff
here
lacks
proper
training
in
hospitality,
and
it's
evident
they
don't
understand
its
importance
in
the
hotel
business.
They
behave
more
like
employees
at
a
budget
motel
rather
than
a
high-end
establishment.
I
was
initially
impressed
by
the
rooms
showcased
in
the
images,
so
we
booked
a
standard
room,
which
turned
out
to
be
a
huge
mistake.
These
rooms
haven't
been
renovated
and
look
outdated,
reminiscent
of
the
1990s,
completely
mismatched
with
the
hotel's
aesthetic.
I
wrongly
assumed
that
the
standard
room
would
be
similar
to
the
other
classes.
Regarding
other
services,
the
AC
vent
emits
a
foul
odor,
making
the
room
musty.
There's
no
natural
ventilation,
only
a
small
glass
overlooking
a
blocked
wall,
depriving
the
room
of
fresh
air
and
natural
light
unless
the
artificial
lights
are
on.
The
hotel
is
situated
near
a
railway
station,
and
every
passing
train
shakes
the
room
with
a
deafening
rumble,
making
sleep
impossible.
The
shower
pressure
and
the
hot
water
situation
is
also
questionable.
Furthermore,
despite
living
in
the
age
of
5G,
the
hotel's
Wi-Fi
was
non-functional.
To
make
matters
worse,
our
mobile
network
provider,
Airtel,
had
poor
service
in
the
room,
leaving
us
disconnected
from
the
modern
world
and
feeling
like
we
were
stuck
in
the
'90s.
The
cost
I
had
to
pay
for
this
entire
journey
of
unhappy
experiences
was
a
groundbreaking
11k
by
the
way!