The Umrao image

The Umrao

Hotel

Relaxed rooms & suites in a posh business hotel offering a restaurant, a spa & an outdoor pool. People often mention hotel, good, room, staff, stay, experience, service, property, breakfast, great,


Address

National Highway 48, Rajokri Rd, D Block, 6:Samalkha, New Delhi, Delhi 110037, India

Website

www.theumrao.com

Contact

+91 11 4770 7070

Rating on Google Maps

4.30 (10.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (44) good (42) room (39) staff (38) stay (33) experience (27) service (26) property (22) breakfast (20) great (20)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Rowen E. 1 year ago on Google
    Stayed here for a quick overnight business trip. Reminder to Company - never book this place again. The entrance is grand and ostentatious and builds expectations. And then things start to go pear shaped. Rooms are OK but nothing special. They haven't seen a refurb in a while. TV didn't work. Went for a shower, no shower gel or shampoo in the dispensers. Asked for it to be filled up 3 times - no one bothered. Asked for the TV to be fixed twice. No one bothered. Went out for dinner and came back and the no turn down service or refreshed towels. Bed was comfortable to be fair but woke up and went down for breakfast. What a disaster. 3 guests including me but zero service. Buffet was varied but only if you enjoy Asian and Indian Breakfast. Not a tea pot in sight and no OJ. And if you wanted bacon, you have to explain to the Chef what it is and then wait 15 minutes for it to be cooked and then served with burnt scrambled eggs. Went to check out and not a manager in sight - they only start work at 0930am. All in all a super disappointing experience. Won't be coming back.
    9 people found this review helpful 👍

  • 5/5 Tanisha S. 2 years ago on Google
    The prime location of this property nearby airport is tremendous. The quality and taste of food is ultimate. Proper covid norms and safety measures are followed in prmises. Staff is too friendly and cooperative. It was an excellent experience staying at the umarao. I liked the ambience, hotel and room interior, swimming pool and especially breakfast. I will highly recommend to stay at this hotel which is near to airport.
    8 people found this review helpful 👍

  • 1/5 Nidhi T. 1 year ago on Google
    I have stayed in many hotels in Delhi for official work this is the first time when I had the worst experience. Except for the room dining rest, all disappointed me. The room was small and the worst thing that happens is that I got a medical problem when I called reception they didn't respond on time, but after asking 2-3times they said they don't have a basic first aid kit having pain relief balm or spray. I was alone and no one bothered to do some necessary arrangements, I am so thankful to the support staff who bring the pain relief palm from his medical kit. The whole night some kind of machine sound was coming I couldn't sleep properly. The reception staff especially the male staff were very rude, with no basic training in hospitality. The food was so-so, but I like that at least in the room dining team was taking the feedback positively. the first time I wrote something negative about a hotel but I feel it's important for people to know especially ladies that they don't have first aid so be prepared. Please don't go by the look, it might be good for the marriage ceremony but not recommended for business purposes stay. Hope the hotel team will take this feedback possibly and improve the services
    8 people found this review helpful 👍

  • 1/5 Sahil A. 1 year ago on Google
    You expect a basic level of cleanliness in a hotel if you’re paying 6500 INR per night. The bathrooms were NOT CLEAN, there was rust and moulding all over the toilets and shower. Couldn’t change the room cause the whole hotel was booked for some corporate event. The reception staff is very slow as well, took 1.5hrs to get me a spare towel.
    6 people found this review helpful 👍

  • 5/5 Dr.Anoop G. 3 months ago on Google • 570 reviews New
    A great and awesome experience of a marriage party here, the best part is space and its capacity of holding more then 4000 guests at a single time, food is just tasty with great Aroma, lovely presentation, a great supportive staff, decoration is also wonderful. Lush green grass, good lighting and a great atmosphere. Love the overall experience.
    1 person found this review helpful 👍

  • 3/5 Yugank S. 1 year ago on Google
    The stay was okay not great. Hit- 1. Good location- in proximity to airport and CP 2. Food quality was good with a variety of dishes to choose from in Buffet Breakfast. 3. Hotel architecture has a heritage touch to it. Good for photo op. Miss- 1. Rooms were smaller than expected 2. In 7 degrees winter temperature there was no heat in the room. The thermostat was not functional. 3. Stand-alone room heater was not provided until Requested explicitly. Overall the stay was below par for a 5 Stars rating hotel.
    3 people found this review helpful 👍

  • 1/5 Saurabh M. 1 year ago on Google
    Thought it was a hotel with professional aptitude for treating it guests well! Had made the booking well in advance, but had to be kept waiting for an hour as the room had not been prepared in advance. After the room was allotted, we thought it would be a comfortable stay, until it turned as a nightmare. This property is a farmhouse property with plenty of marriages happening in its courtyard with unwanted noise. The property was helpless in getting us shifted or make us comfortable. Very unprofessional behaviour. I won’t stay or recommend anyone this property in future to anyone. You charge 8k-10k for a booking and this is the quality you provide, pathetic!
    2 people found this review helpful 👍

  • 1/5 S B. 1 month ago on Google • 165 reviews New
    I don't know where to start. I called 11am on Feb 12th and spoke to the manager (Gulshan) and was told I can get a room for 9,440 including tax and breakfast. I was ready to pay with my credit card but was told I cannot pay with credit card over phone. Gulshan said he would hold my room for that rate and I could pay with my card when I arrive in the evening. I arrived with my mother- who just got off a 19 hour plane ride. We patiently waited for an hour because the room was being "sanitized." When the room was finally ready and I was going to pay, I was told that the room would cost 10,000 with tax. While we were resolving this price issue, another customer cake down and was upset because she had been waiting for 30 minutes. I knew right there and then that we weren't the only customers facing issues with this hotel. When we requested two keys, we were told they usually don't do 2 keys but they will give it. After waiting 5 minutes, we requested what was delay for key & the front desk girl blatantly lied and said she never said she would give me another key. We finally got to the room and realised it smelled like cigarettes and the room was very dirty. The employee helping us admitted that this was a non smoking room but a customer recently smoked here and that's why it was being thoroughly "sanitized." My mother has asthma and cannot stand cigarette smell. I picked up the phone to complain and surprise, suprise, the phone didn't work in the room. I asked the gentleman helping us to provide a wifi password. He called the front desk lady to ask for password and she provided the wrong one. He ran down and got us the wifi password. We decided at that point, we must leave the hotel. We took our bags downstairs ourselves and wanted a refund. The front desk employees did not know how to process a refund and needed their equally dumb and incompetent manager to do it. As we were leaving, another room magically becomes available. I was initially told that I was given the last room. Then I told the manager to give us ride to a different hotel. He said the driver wasn't available. There was a large suv parked in front of the hotel and he couldn't provide a single employee to drive us 5 minutes away. I told him I had spent enough money on Uber and he should order my uber. While waiting for our uber, he finally asks us if we want water. He could've easily gotten us dinner form the restaurant inside the hotel. But no! When the uber dropped us off at the new hotel,the driver demanded his fare. I told him that Gulshan already paid. He showed me his app and it was clear that Gulshan put in that cash would be given. 200 rupees is nothing to me but it's the principal. This cheap and lazy manager could've even spare 200 rupees after giving the worst customer service ofy life. 4 star luxury hotel?!! Yeah right! Save your money and go to Crown Plaza!!! Gulshan, quit your job please. You suck and your front desk employees. Harsh was the only employee concerned got us and trying to help.

  • 2/5 Dhruv C. 2 years ago on Google
    An Honest review. When you go to Umrao, you enjoy the property but do not expect timely and courteous services which are up to the market. The services are actually quite poor and do not justify the awesome resort location. My room check in was late by 2 hours, I had to wait for more water for more than 4 hours, room was not as clean as u would expect and bathroom shower was damaged. I would say that look for other resorts if you expect beauty as well as a good staff.
    1 person found this review helpful 👍

  • 5/5 virat b. 1 year ago on Google
    Situated close to Aerocity on Jaipur highway, the Umrao hotel and resort provides a premium stay, exquisite host for marriage ceremonies and a memorable in-house dining experience. Quite affordable for a 4 star hotel, it's service is quite responsive too. Had a pleasant stay :)
    1 person found this review helpful 👍

  • 5/5 Ashish J. 1 year ago on Google
    The Umrao is an iconic property set amidst 15-acres of manicured lush green gardens which brings a new and fresh experience to the city-jaded and tension afflicted nerves. The Umrao is a blend of unique architecture and expressive décor with a complete display of artistry, giving a sense of royal mystique to the guests. The desire to ensure that the guest gets nothing but the best sets The Umrao apart.
    1 person found this review helpful 👍

  • 4/5 Yusuf S M. 1 year ago on Google
    This property is located near terminal 3 IGI Airport. The entrance is great. Lobby is also good. Reception is fine. The theme of this hotel, as the name suggests, is inspired by the middle east. Rooms are cozy but small. Bathroom is ok but clean. Nothing special about food. The breakfast layout is reasonable. Overall good for a transit stop or 2 nights.
    1 person found this review helpful 👍

  • 4/5 Foodprintlovers 1 year ago on Google
    This 0lace is really good. The property is itself premium and has amazing buffet service. Thier best dishes are the buffet that you must try during morning and dinner. Well maintained, stff is good and has a lot of space for staycation with friends and family
    1 person found this review helpful 👍

  • 1/5 Bhawana G. 1 year ago on Google
    I WOULD NEVER RECOMMEND THIS HOTEL TO ANYONE. The worst stay ever. Rooms were not good, washrooms were not properly cleaned, stains across toilet. Asked multiple times for cleaning. Water leakage. Poor management staff, specially to mention GULSHAN - very rude person ! Food was not at all upto the rating of the hotel. Even 2-3 star hotel would be much better than this hotel. It’s a SCAM with respect to money they charge for the room.
    1 person found this review helpful 👍

  • 3/5 aishlie g. 1 year ago on Google
    The Umrao was a decent place. The staff is decent, polite, well dressed and learned. The breakfast they serve is not a very large spread but a tasty one for sure. I had it for two days and the vegetarian options were mostly south Indian dishes. And they denied adding sugar to my tea 😭 Other than that it was a decent stay. The parking space is a little limited. Other than that it's a good place to be at.
    1 person found this review helpful 👍

  • 5/5 AKASH G. 1 month ago on Google • 76 reviews New
    This place is very good for a party or marriage function. It has huge halls with exquisite decorations. This halls are unique due to its size and decorations. But I will not recommend it for stay alone because of its location. It is located in a highway with few restaurants near by and lack of any market near by.

  • 5/5 Manasi T. 1 month ago on Google • 23 reviews New
    Had a staycation as a couple. The property is beautiful and spacious. Easy to locate. Close to airport. Service is great and the staff is super friendly and sweet. Had dinner at Thyme- great service good food quality. Charges- it is a luxury premium hotel and expect rhe charges to be that way. You may get good deals if you book in advance. We booked in the same week of our visit.

  • 5/5 Ramasamy M. 1 month ago on Google • 7 reviews New
    Service is very nice over all like reception, room service, dining area etc. Rooms are very clean sanitized well. Luxurious and reasonable rate also. Nice to stay.

  • 5/5 Manish C. 3 weeks ago on Google • 7 reviews New
    Beautiful pool side - we hosted a family function there and the decor came out very well. The food was very good and tasted well. The breakfast spread was amazing as well. Would absolutely recommend!

  • 5/5 bilal a. 6 months ago on Google
    It's very peaceful to be at this place. Out of the city to make ur day stress free. I really loved this place. You can really enjoy the buffet not only because of varieties of food items but the taste is also amazing. Once again I find the staff very generous and I highly recommend you guys to visit this place or also can plan to organize any events.

  • 4/5 Pinesh S. 1 year ago on Google
    Great hospitality, tasty and wide variety of breakfast menu, I bet you can't have all. Rooms need some refurbishing, but not that bad, but little small size for the cost. Must stay if you want to take flight from IGI.

  • 4/5 Ashwanii K. 1 year ago on Google
    Nice location. easy to access; other than entry from service road, thus becomes a bit slow when many are trying to enter. Ample parking space; valet available; Good decoration; Variety of food too much; Some items were just awesome and some Normal. All the best

  • 4/5 Amit G. 2 years ago on Google
    Good place to stay for the night. Especially loved the breakfast options. Must book the place with breakfast! The staff takes covid precautions. The room had a bit of moldy smell when we entered but became better in half an hour. Overall good. Just one issue. The approach road to the hotel created problem. We had to circle around the property , 4 kms / 30 mins additional time of journey, because some roads were closed etc.

  • 3/5 Robin de L. 1 year ago on Google
    In all of this hotel’s majesty we found that the room and the outside grounds were either dirty or unkept. The room’s sheets were clean but the rest looked worn, unwashed and unkept. I always blame this on the lack of management’s attention. The management was very good at making it difficult to arrange a taxi for our return to the airport the following day. They wanted to charge 3 times the acceptable rate and made it clear that they really did not want to do it… the reception had to ask management. They had just hosted a wedding, but that was still no excuse for all of the litter outside of our room window. So many employees which could have provided a high quality experience was wasted on the lack of management doing their job. We did enjoy the restaurant which offered a high quality service and food.

  • 5/5 Kimberly H. 5 months ago on Google
    Visiting from USA this place is great! Will make you feel comfortable, safe, very clean, the rooms are large. The gym was a nice surprise, fairly clean and a good amount of space and equipment. The restaurant was better than most hotels I’ve stayed in India.

  • 5/5 WÁHÏĎ śháïķh 4. 6 months ago on Google
    I recently stayed at The Umrao during my vacation, and I had a wonderful experience. The staff were incredibly friendly and attentive, always ready to assist with a smile. The room was clean, spacious, and well-maintained, providing a comfortable and relaxing atmosphere. The hotel's location was also perfect, with easy access to popular attractions and restaurants. Additionally, the on-site dining options exceeded my expectations; the food was delicious. I would highly recommend this hotel to anyone looking for a memorable and enjoyable stay

  • 1/5 Osheen P. 5 months ago on Google
    Our experience at the hotel was terrible. We had booked an executive room, but it was quite basic and lacked proper cleanliness. The jacuzzi area and sitting had layers of dust, which we had to request to be cleaned right in front of us. . To make matters worse, the AC in our room stopped working around 12 am, causing the room temperature to rise to 24-25 degrees. Despite our attempts to adjust it using the controller, the AC continued to blow warm air. We called the front desk multiple times, but they were unable to provide a solution. Initially, they asked us to wait for 30-40 minutes, claiming they had fixed it, but there was no improvement. . We had to persistently call them for almost 2.5 hours, until 4.30 am, only to be told later that the hotel's temperature was set at 22 degrees, which was clearly not the case. . Furthermore, we had to request the patio key multiple times after check-in, and it took until 11 pm to receive it, despite our initial request at 5 pm. The overall experience was extremely disappointing- poor service, unclean facilities, and unprofessional staff. . The only good thing about this property is their staff at the Thyme restaurant. The food is decent, our server Laxmi Datt made our dinner and lunch experience a delight with his warm and helpful attitude. . But that's it. The property is not all worth spending 15k/night.

  • 5/5 Mahesh M. 5 months ago on Google
    "This resort is absolutely splendid! The staff is incredibly amiable and the service is impeccable. The rooms are exquisitely spacious and adorned with elegance. The resort boasts a breathtaking pool and offers an array of captivating activities for guests to indulge in. The culinary delights served at the restaurant are simply divine, featuring a delectable assortment of options. Overall, my experience at this resort was nothing short of extraordinary, and I wholeheartedly recommend it to anyone seeking a lavish

  • 5/5 Ravindra D. 5 months ago on Google
    This resort is a great choice for a one-day visit. The rooms are big, really clean, and well taken care of. They have a comfy queen-sized bed and a sofa bed.

  • 5/5 Rajeev P. 5 months ago on Google
    One of my friends gave me the reference of this hotel and I just went there with family on a vacation. I was really surprised with the warm welcome I got there. Thank you Umrao for making my vacation memorable. My kids had a great time.

  • 5/5 Present J. 6 months ago on Google
    Very excellent! If you are looking for a resort with family go with this I strongly recommend. The rooms are spacious with tidy Food cuisines are available Pick up and drop available Pool area is quite and enjoyable Kids play area is good for kids All facilities are available.

  • 5/5 kritika g. 1 year ago on Google
    The property is very beautiful. The pool is absolutely amazing. The staff at the reception is certainly very helpful and accommodating. The rooms are luxurious and i will definitely rate it 5 star. I will definitely come back again soon.

  • 5/5 Rohit J. 5 months ago on Google
    Stayed there for a night. Room was good but not great. I am writing this review to appreciate the hospitality by the resturant staff at the Umrao. I had booked a dinner with my wife and the staff there made it extra special by taking care of every small need that we had during the dinner. It was a wonderful experience sitting near the pool and decorated table with petals and candles. Me and my wife absolutely enjoyed the dinner and ambience around. Special thanks to Mr. Nath Singh for paying special attention towards our request.

  • 5/5 rickey b. 4 months ago on Google
    I recently had the pleasure of attending a pool side cocktail dinner at your hotel and I cannot say enough good things about my experience. From the moment I arrived, I was greeted with warm and friendly service from the staff. The hotel itself was beautiful and well-maintained, with all the amenities I could ask for. One of the highlights of my stay was the service provided. They went above and beyond to ensure that our event was a success. From the planning stages to the execution, they were attentive, professional, and accommodating. The food was delicious and the presentation was impeccable. Our guests were thoroughly impressed and I have the manager to thank for that. Overall, I was extremely impressed with the level of service I received from the hotel staff and especially from the banquet manager (Atul Kumar). I would highly recommend this hotel to anyone looking for a top-notch experience. Thank you for making the dinner so memorable!

  • 5/5 Anas R. 4 months ago on Google
    When we go to some place, we look for aura, hospitality and food. Umrao has all in it. Although it took an hour to reach from south Delhi but it was worth to go for. Their setup, food and hospitality was the best. Great Value !!

  • 5/5 Suman D. 2 years ago on Google
    The place is very beautiful, doesn't allow food from outside and the food inside sucks. However, the buffet breakfast was delightful. Rooms are cosy too, most of them have a pool view.

  • 2/5 Sunny G. 3 months ago on Google New
    Heard good things and decided to give it a try. I generally stay next door at 4Points by Sheraton. Great place n better than The Umrao. In my opinion. Check in was not fun. I had reserved double Occupancy with breakfast for 2. My friend only wanted to join me for Breakfast. Was unable to book 1 Occupancy n breakfast for 2. The receptionist was adamant I provided her with my friend's ID..... seriously for breakfast, I asked. Not to mention her unwillingness to understand the fact I was staying the night SOLO and my friend was NOT even there at check-in Room The mattress was bad and only had a sheet on it. What happened to the mattress cover????? Front desk individual was aware and did nothing about it. Rajkumar ji Dinner Below par. Goat was undercooked, and I had to wait for my bread. Had a chatbwith the chef. Look around guys. Do yourself a favor and check other places. Will NOT go there again. I'm happy to speak with management anytime. It takes a lot for me to not give a positive review. Sorry Umrao.

  • 5/5 Robin S. 2 years ago on Google
    Fantastic Rooms Hospitality level is very high. Duty managers are very polite and concerned about the customer. Overall, a good place must visit and enjoy there.

  • 1/5 Joydeep G. 2 years ago on Google
    Had booked through priceline app which clearly showed the option including the complimentary breakfast with room but reception however the reception staff blatantly denied that they hadn't received breakfast with room request, it's just the room despite the website and app still showing the same option Food is outrageously expensive and very average in taste, don't go by the decor, you would get better food and service in a 3 star hotel. Booked breakfast through dineout, the staff didn't not receive any confirmation from the site. Virtually clueless and no systems in place the staff are handling things manually.

  • 1/5 saloni b. 2 years ago on Google
    Our stay at this resort was horrendous! The food is always served cold and staff is not at all accommodating. Wonder how do these guys manage large scale wedding parties as they were not able to manage a 60 people event!!

  • 5/5 harsh b. 2 years ago on Google
    Pretty well located property.Its a big and nicely maintained,the rooms are very well kept having all the facilities.A big thumbs up for the behaviour of staff specially Vedant from Housekeeping team,he deals like a good young professional and trained manager.They cater to even your smallest of demand and are very polite and friendly.The food is very delicious,the breakfast spread was very good and delicious.Highly satisfied with the hospitality.

  • 5/5 Vishad A. 2 years ago on Google
    The staff are exceptional. Courteous, helpful and easily approachable specially Gulshan and Vedant,would rather say they are next gen leader.Had taken three rooms all together,stay was memorable. Great attitude. Umrao feels like a home away from home, all because of the staff. Thank you Umrao

  • 1/5 Vaibhav S. 2 years ago on Google
    We went there for our company offsite and it was the worst decision we had ever taken. The staffs were rude and abusive, the food was pathetic and no one to look after, the finance dept tried to manipulate the bills. The entire experience had so many flaws. Do charity to this property of you have enough to spare but save your peace of mind and experience by never going there.

  • 5/5 SANDEEP p. 2 years ago on Google
    Place was good, good ambience, well facilitated, in terms of security, safety of fire measure, quality food & n no's of food items & tasty too.

  • 5/5 Vikas B. 2 years ago on Google
    Memorable stay at Umrao. Excellent stay and food. Co operative staff.Recommend the hotel. Very much satisfied.

  • 5/5 Ranveer Singh S. 2 years ago on Google
    It was a wonderful property with beautiful Christmas decorations and great breakfast. The staff was super kind and the entire experience was super b ce. Looking forward to stay there again. You guys must choose it.🙂🙏

  • 5/5 Nidhi G. 2 years ago on Google
    We had booked for 25th Dec night all inclusive package. From food to room everything was superb.

  • 5/5 Design 1. 2 years ago on Google
    The staff was great and the rooms were also good. The open areas are great for all kinds of parties. The location and access make it a prime location for weddings. That being said the hotel staff will do everything possible to ensure you have a great stay.

  • 5/5 Puneet B. 2 years ago on Google
    Good vast property. Very reasonable tariffs. Excellent food. Buffet breakfast is okay. It should be improved. Otherwise well maintained place. Staff very helpful and courteous. Must try it once. 👍

  • 5/5 Pankaj R. 2 years ago on Google
    Really great experience House Keeping is easy & fun. I treat the house like if it’s mine and with respect. I would do the basics like clean and make sure everything is organized and in place. It’s a very simple and easy task. Thanks to Navin kumar.. Pros

  • 5/5 Anusha G. 2 years ago on Google
    We decided to stay at Umrao on my friend's birthday. We surprised her with wonderful arrangements and a lovely cabana by the fountain. Mr. Harshit hosted us with utmost hospitality and helped us create a cherishable memory. A special thanks to Mr.Gulshan who helped with all the bookings and assured a comfortable stay.

  • 5/5 Neha K. 2 years ago on Google
    Loved it. Beautiful place for day out, wedding, or any occasion. Super spacious. Location is easily reachable. I visited for my friends wedding. What a beautiful arrangement.

  • 4/5 RAKHI QUEEN E C. 2 years ago on Google
    The hotel is really nice and the staff quite friendly. The food is okay, but appropriately expensive. However the management is terrible. Not worthy of four star.

  • 4/5 Rahul A. 1 year ago on Google
    Pro’s: ambiance and service! Harshit and the manager did a great job. We booked a cabana and a private singer. It was totally worth it. Super big Con: quality of food was absolutely not worth the hype. After speaking to the chef we were delivered good quality food. Overall: 4 starts for everything!

  • 4/5 sanjay b. 1 year ago on Google
    Excellent location right on the main highway visible from moving traffic. It's a resort and famous for its marriage parties. There are sixty rooms and plenty of halls, banquet and lawns for parties. The rooms are good the air-conditioning is excellent. The bathrooms need renovation. The food is delicious. The buffet is a good spread plenty of variety. There bakery is good. They offer membership for one year in which there are plenty of coupons but they do not give rooms for stay easily. Don't go for their membership as encashment of coupons is difficult. The staff is polite and helpful. The staff Mr Vishwajit and Mr Surendra Rout are very good and helpful. They are the people to look for good service. Overall a excellent experience.

  • 3/5 anshu m. 2 years ago on Google
    Peaceful and relaxed. But they should provide some outdoor activities stuff such as Badminton, basketball,volleyball,cricket. One has to carry their own stuff for doing such activities which is really surprising. It has huge property but only good for wedding ceremonies and food is very expensive..

  • 4/5 Hitesh D. 2 years ago on Google
    The rooms were neat and clean. Also I would really appreciate if they do have some smoking rooms as you have to go towards the pool area to smoke which is a bit inconvenient.

  • 4/5 MOHIT S. 2 years ago on Google
    Overall experience is good...rooms are also neat and clean.. But requires some improvement in hospitality..it's not upto the mark as compared to there near by Radisson.. Otherwise great experience

  • 5/5 Mehak S. 2 years ago on Google
    My wish list to visit and have food .. but seriously my words are less to express.. last week visited The Umrao - Raajsik dining ... and the food is delicious 😋 😍quality of prawns , chicken and fish everything is perfect 😍 love the drink beautiful lips 💋 and not too expensive also... Do visit and share your reviews.

  • 2/5 Olaf K. 1 year ago on Google
    Lots of technical issues with the room so i had to swap rooms. This is a wedding venue so expect noise and many people. There is no real garden and the hotel is located directly at a highway in the middle of nowhere. One cannot walk outside the hotel. The only positive is that it is only 8 minutes from the airport.

  • 5/5 Sonalika S. 2 years ago on Google
    Have stayed at couple of hotels at Delhi and i must say, Umrao is one of the best I have ever stayed at.The rooms were clean, sanitized, very comfortable, and the staff was amazing. The service was very quick specially Vedant from Housekeeping (he was very prompt in terms of services),the staff was very helpful. Stayed at a lawn facing room and the view was pretty good. The property is beautifully done up and the night view of the lawn and passages looked lovely. The breakfast is good with multiple options.The location is nice with multiple places to hang out and dine out.

  • 1/5 Dhruva K. 2 years ago on Google
    As a hotel that pegs itself as a top tier hotel stands very low on its service standards. Our experience starting from checking in, to service and food quality on multiple occasions during our stay was extremely disappointing. Most of the staff lacked the attitude and hospitality that is expected of a hotel like this. I would never try or recommend this place to others In the future.

  • 1/5 Aditya R. 2 years ago on Google
    This is probably the worst place to organize your weekend visits. If an organization is paying a substantial sum of money on a get together, then the least you can do is provide some basic level service rather than harassing and mistreating customers. The food is so bad it was better to stay hungry. The worst possible place ever

  • 3/5 Galaxy Team India W. 2 years ago on Google
    Umroa is a nice place to stay and make events , we did an event of 150 people. The property is old but well maintained. I think the food quality can me much better and service need to improve a lot because the time we went to hotel our rooms did not have basic toiletries , so annoying. My room door was not having lock. We ordered dental kit, shaving kits nothing arrived on time. 3 star is only for property view.

  • 5/5 Vaishali S. 1 month ago on Google • 1 review New
    During my recent stay at your esteemed hotel, I had the pleasure of experiencing exceptional service, particularly from your reception manager gulshan. I would like to commend his problem-solving approach, as he is consistently went above and beyond to ensure our needs were met seamlessly. His proactive attitude and dedication to hospitality were evident as he tirelessly attended to every detail, leaving a lasting impression on our overall experience. His commitment to serving guests in every corner of the hotel exemplifies true dedication to the principles of hospitality. I believe his exemplary service significantly enhances the reputation of your establishment and contributes positively to guest satisfaction. Please convey my gratitude to him for his outstanding efforts..
    1 person found this review helpful 👍

  • 5/5 Hemant s. 6 months ago on Google • 1 review
    This resort is a great choice for a one-day visit. The rooms are big, really clean, and well taken care of. They have a comfy queen-sized bed and a sofa bed. There's also a nice balcony where you can relax and watch kids play nearby. The resort has a small but nice swimming pool and a fun play area for kids. Overall, it was a good experience, but the food at the restaurant could be better
    1 person found this review helpful 👍

  • 5/5 Rajpal M. 4 months ago on Google • 1 review
    Food is purely Indian-Veg and Non Veg. On the spicier side, but extremely sumptuous. Food variety is amazing. The restaurant looks good with a nice ambience. Service is too good. Would love to visit again!The rooms are spacious with tidy Food cuisines are available Pick up and drop available Pool area is quite and enjoyable Kids play area is good for kids All facilities are available.

  • 5/5 Milind Bahiram k. 4 months ago on Google • 2 reviews
    The Hotel Umrao exceeded our expectations in every aspect. The luxurious ambiance, impeccable service, and attention to detail truly made our stay memorable. The rooms were spacious, elegantly decorated, and equipped with modern amenities. The staff was incredibly courteous and went out of their way to ensure our comfort. Dining at the hotel's restaurants was a delightful experience, with a diverse menu and exquisite flavors. The well-maintained facilities, added to the overall indulgence. Our time at Hotel Umrao was nothing short of exceptional, and we highly recommend it for a truly upscale and enjoyable stay.

  • 5/5 Narayani M. 3 months ago on Google • 2 reviews New
    Beautiful place! My time at this hotel surpassed expectations. The combination of impeccable service, luxurious accommodations, and attention to guest needs makes it a standout choice for those seeking a refined and memorable stay. I wholeheartedly recommend this establishment and look forward to returning in the future


Call +91 11 4770 7070 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Radisson Blu Plaza Hotel, Delhi Airport image
1
Radisson Blu Plaza Hotel, Delhi Airport
Hotel
Warm hotel offering free breakfast & Wi-Fi, plus 4 gourmet restaurants & a therapeutic spa.
4.60 (41.7K reviews)
Le Méridien New Delhi image
2
Le Méridien New Delhi
Hotel
Elegant, gothic-style lounge bar at a luxury hotel offering cocktails with plates of finger food.
4.50 (29.3K reviews)
Taj Palace, New Delhi image
3
Taj Palace, New Delhi
Hotel
Polished quarters in a luxe hotel featuring 4 restaurants, a bar & an outdoor pool, plus a spa.
4.70 (29.2K reviews)
The Lalit New Delhi image
4
The Lalit New Delhi
Hotel
Sophisticated rooms & suites in a posh lodging featuring 6 eateries, a nightclub & a spa.
4.40 (28.4K reviews)
ITC Maurya, a Luxury Collection Hotel, New Delhi image
5
ITC Maurya, a Luxury Collection Hotel, New Delhi
Hotel
Upscale hotel with posh rooms & suites, as well as 5 restaurants, 2 bars, an outdoor pool & a spa.
4.70 (26.9K reviews)
Last updated:
()