5/5 Saahil M. 8 months ago on Google
Hi,
We
got
several
scans
done
at
Doda
clinic
for
myself
and
a
female
senior
citizen
of
our
family.
This
is
a
heartfelt
appreciation
note
for
doda
clinic
and
particularly
Doda
clinic's
Ashu
Kapoor
ji.
She
went
to
extreme
lengths
to
clarify
each
doubt
and
at
times
very
stupid
questions
from
my
side. Since
there
were
over
50
tests,
anyone
could
have
lost
patience
but
she
remained
patient
and
polite
and
exhibited
top
class
professionalism.
There
were
multiple
changes
and
she
handled
them
all
with
grace.
Labs
in
Delhi
have
a
miserable
record
when
it
comes
to
following
covid
protocols.
I
have
seen
how
in
labs,
even
staff
members
and
doctors
don't
wear
mask.
This
is
a
very
dangerous
practice
since
most
who
visit
labs
are
immuno
compromised.
Since
covid
protocols
are
important
to
us,
Ashu
ji
did
her
best
to
ensure
as
much
adherence
as
possible
to
covid
protocols.
She
ensured
that
staff
members
and
doctors
handling
us
were
constantly
wearing
masks.
She
even
arranged
UV
sterilisation
and
air
purifiers.
Since
there
were
multiple
tests,
Ashu
ji
took
personal
care
in
planning
them
in
a
way
to
reduce
commute
for
the
senior
citizen
between
those
tests.
She
kept
moving
from
one
lab
room
to
another
to
ensure
that
all
was
in
place
before
patient's
arrival
in
that
room.
This
saved
us
good
1
to
1.5
hours
and
also
a
lot
of
physical
exertion.
This
is
critical
when
you
have
a
senior
citizen
getting
tested.
Ashu
ji
also
ensured
that
there
were
dedicated
housekeeping
staffers
to
handle
senior
citizen's
wheelchair
and
sanitize
beds
and
chairs
in
each
test
room.
The
most
important
aspect
is
the
commitment
and
conviction
with
which
Ashu
ji
tried
to
give
us
the
best
possible
experience.
And
that
intention
matters
a
lot.
This
level
of
hardcore
professionalism
is
rare
to
find
and
Doda
is
fortunate
to
have
her.
In
short,
it
felt
like
Doda
clinic
gave
us
an
extra
family
member
in
the
avatar
of
Ashu
ji.
Apart
from
Ashu
ji,
special
thanks
also
to
all
her
staff
members
and
to
Balwant
Mawri
ji.
They
all
were
very
cooperative.
Gratitude
also
to
housekeeping
member
Kavita
ji
who
stayed
in
mask
with
us
for
3
hours
and
sanitized
each
and
everything
to
be
used
by
us.
Finally,
whether
it
was
Mr
SS
Doda's
finesse
and
empathy,
or
Dr
Gunpreet's
conviction
of
strictly
ensuring
that
everything
remained
in
order,
we
left
Doda
clinic
with
gratitude,
satisfaction
&
lots
of
goodwill.
An
institution
is
known
by
its
staffers
&
how
it
treats
its
customers.
Individuals
like
Ashu
ji
are
the
reason
why
Doda
clinic's
reputation
continues
to
soar.
Lots
of
love.
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