Featured Reviews


Frequently mentioned in reviews: hotel (62) good (56) staff (53) stay (48) room (48) service (39) rooms (36) experience (30) breakfast (25) Plaza (25)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Vishal Y. 6 months ago on Google
    It was my first stay with Crowne plaza, Okhla. The overall experience was nice. The location is amazing, the swimming pool area is nice, the rooms are comfortable and cozier with a bathtub. Decent Work table and a lot of storage to feel like home. It's all wonderful. Though there was one major question/concern, why i had to manually write down/make an entry with security every time I came into the hotel from outside? It was bit uncomfortable. Room service could be better. I didn't try the food in the Hotel so no words about that. Would recommend.
    9 people found this review helpful 👍

  • 5/5 Liz A. 2 months ago on Google • 436 reviews New
    Stayed here during a Great Railways Trip. Beautiful hotel with immaculate rooms. Huge choice of buffet meals to suit all tastes and nationalities. Swimming pool for the brave as it's unheated, but exhilarating if you fancy it. Staff were amazing. Watch out for the price of wine as it's not cheap.

  • 5/5 M J. 1 year ago on Google
    I stayed here for 5 days and found it safe for lone women travellers. They have a good number of women employees not only in front office but also in F&B service as well as production which makes you feel good (although there is ample of scope to have more). Another highlight is easy availability of Jain food (without onion and garlic). The chef at Edesia (dining area with buffet service) gives personal attention to the guests and tries to fulfill all their demands. French Heart Cafe is good time pass. Food is fun, diverse options are available and desserts are definitely the icing on the cake. Rooms are spacious. Only thing that troubled me a little was non availability of hair drier in the room. All in all, the ambience is good.
    3 people found this review helpful 👍

  • 5/5 Rajanish S. 1 year ago on Google
    Wish instead of quantity they focused on quality at breakfast. Fruits can be served fresh instead of getting not so fresh. Suite would look better if the floor carpet was cleaned of leftovers by earlier guest. The staff at reception c an also try to pick calls under 10 rings from room, guests will feel good. 4 staff attending one guest and three guests waiting vs 4 staff attending 4 guests, decide what's better Still I rate you 5 As these are human errors
    3 people found this review helpful 👍

  • 1/5 M S. 2 years ago on Google
    The hotel has been claimed 5 stars but they offer pathetic service. Reception, House Keeping are arrogant and almost not friendly. There are, no or less amenities in room with an excuse of covid and advise to do a call per requirement, but when they are called, either no response, or they listened and never turned up. Up-to my strange, no duty manager available to escalate the issue. Key cards not worked at lift, complained multiple times but no use. In nut sheel, My experience with this property was worst. Deal with team with care. Ref: My Reservation Confirmation # 41903433
    2 people found this review helpful 👍

  • 5/5 Shyam S. 9 months ago on Google
    I recently had the pleasure of staying at the Crowne Plaza Plaza in New Delhi, and it truly exceeded all my expectations. From the moment I stepped into the grand lobby, I was greeted with warm smiles and impeccable hospitality. The hotel's luxurious ambiance, combined with its convenient location, makes it an ideal choice for both business and leisure travelers. The rooms at Crowne Plaza Plaza are nothing short of magnificent. Spacious, elegantly designed, and equipped with modern amenities, they offer a perfect blend of comfort and style. The plush bedding ensured a restful night's sleep, while the panoramic views of the city skyline added an extra touch of charm. One of the standout features of this hotel is the exceptional dining options it offers. From the sumptuous breakfast buffet to the exquisite flavors of the on-site restaurants, every meal was a delightful culinary experience. The staff's attention to detail and willingness to cater to dietary preferences made dining here an absolute pleasure. The hotel also boasts state-of-the-art facilities, including a well-equipped fitness center and a rejuvenating spa. The swimming pool on the rooftop offers a tranquil oasis amidst the bustling city, allowing guests to relax and unwind. What truly sets Crowne Plaza Plaza apart is its staff. Courteous, professional, and attentive, they consistently went above and beyond to ensure a memorable stay. Their knowledge of the local area and willingness to assist with any request made exploring New Delhi hassle-free. Overall, I highly recommend Crowne Plaza Plaza to anyone visiting New Delhi. It combines world-class amenities, unmatched hospitality, and a prime location, making it an outstanding choice for discerning travelers.
    2 people found this review helpful 👍

  • 4/5 ANKIT K. 1 year ago on Google
    I loved the room. It was an official tour.I had a great stay. Buffet was too good, I had dinner there. Do try their plum tart. Drinks aren't included in buffet but Service was very good. Very hospitable staffs. That's it. Can't post photos and videos here or would have posted that too.
    2 people found this review helpful 👍

  • 2/5 NIKHIL G. 2 years ago on Google
    2star for ambience only. I came here for full day meeting on 17.12.21. The most pathetic useless food I had in lunch. And same complaint everyone in meeting did. Hotels like this spoil the brand. Knowledge is one element and food is other important element in any training or meeting. Good hotel, staff, location, new building, but food spoiled everything
    2 people found this review helpful 👍

  • 1/5 Allison F. 2 months ago on Google • 9 reviews New
    Couldn’t check into our rooms until 5 pm and the front desk gave us so much sass about it too. I asked for an estimate of when our rooms would be ready since the stated check in is at 3 pm and the front desk worker told me “it’ll be ready when it’s ready.” I also got woken up early in the morning to ask if I would be checking out even though I still had another night left. Seemed like they try really hard to get you out of your room early to start turning over the room. Would normally not have bothered leaving a review but while I was waiting for checkout a lady approached me really aggressively asking for a review. She used my phone to leave a 5 star review, so don’t believe any of the perfect reviews that you see here. They were probably falsely written by the employees harassing guests for a review.
    1 person found this review helpful 👍

  • 5/5 somya s. 1 year ago on Google
    We stayed at Crowne Plaza New Delhi Okhla for 1 night and we are literally mesmerized by the hospitality offered. It was my best friend's birthday and the team made it extra special by surprise room decor and cake arrangements. The rooms are incredible and the property is very well maintained. Loved the staff attitude. Would definitely come back soon!
    1 person found this review helpful 👍

  • 5/5 prem s. 5 months ago on Google
    Bit late to post review but better late than never. Visited this hotel last year during our Delhi trip. We could not stay here as rooms were not available but great we could enjoy dinner here. This place is really amazing. The interior, Ambience is undoubtedly great. It's a mixture of ancient and modern interior. We had dinner and it was delicious.They have good variety of different cuisines. Overall enjoyed time spent here. Surely recommend to visit this hotel.
    1 person found this review helpful 👍

  • 5/5 Pinky R. 1 year ago on Google
    My father and I had a pleasant stay. The room was neatly kept and the room service was good. The buffet had lots of varieties. It would be great if customers were instructed about the dishes available. The cuisines were good. Thank you. Regards. Pinky♥️
    1 person found this review helpful 👍

  • 5/5 PRANEET ENVIROQUIPS PVT L. 1 year ago on Google
    Thank you so much to the staff at Crowne Plaza Okhla for making our trip Awesome, Amazing and Memorable. The location was the highlight as it was close to our favourite Select City Walk Mall. The staff was really very polite and courteous and the tea and breakfast we had was totally awesome with a wide spread and a gala affair! The rooms were neat and clean and we got all that we needed. They have a multicuisine restaurant called Chow Bella serving Chinese and Italian cuisine which I wanted to try but maybe next time! Anyways thanks to you all for making our stay comfortable and enjoyable!
    1 person found this review helpful 👍

  • 4/5 Anna Illamola B. 2 years ago on Google
    We stayed one night at the Crowne Plaza New Delhi Okhla, and enjoyed our stay. The room has all the basic needs and the bed is very comfortable. Food service was also good. We ate dinner and breakfast. They have a lot of waiters and cooks looking after everything and giving a good service. In general the stay has been good. We cannot give a 10 because the cleanliness and maintenance of some areas of the hotel clearly need to be improved. Thank you.
    1 person found this review helpful 👍

  • 5/5 Abhishek Singh (. 1 year ago on Google
    The room is spacious and neatly done… they have a very practical approach in everything. What turned me on was the amazing food.. the dinner buffet is very carefully crafted and each item is just so authentic and tasty. You can’t stop licking it. This doesn’t have an acre of open land like other 5star properties but certainly… whatever they have they are good at that. A no brainier in Okhla area…
    1 person found this review helpful 👍

  • 4/5 Chalk n D. 2 years ago on Google
    Masterpiece, We'll cleaned Full protection🛡️ from COVID-19🦠😷 Wear 😷masks & save ur loving ones life
    1 person found this review helpful 👍

  • 5/5 kunal d. 2 years ago on Google
    I recently stayed for almost two weeks in this hotel with my family and I must say this is the best hotel in Delhi. Staffs are very good and co-operative.They took very good care of guests in every aspects. Also they do follow covid protocols and maintain hygiene and sanitization very well. Behaviour of each and every staff is so nice and good that you will feel home like atmosphere there. In room dinning is also there and fooding is just excellent and beyond words. Be it reception, ground staff, security staff, house keeping or in room dinning staffs everyone is so good and performs their responsibility so well that I will definitely recommend highly to stay in this hotel. I thanks everyone for making our stay pleasant.
    1 person found this review helpful 👍

  • 4/5 Amit P. 2 years ago on Google
    Beautiful property. Although located in a very crowded area but it is different world once you step inside. Beautiful spacious rooms. Neat and clean beds with comfortable beds and pillows to ensure you get good sleep. One weird thing was that nowhere in the room there were numbers given to connect with the front desk, housekeeping and room service. The number are supposed to be pasted on the phone however as is evident from the image all the numbers were missing from the instrument!!!!! Unacceptable from property of this level. Also missed seeing smiles on the face of the Staff right from the front desk to restaurant. But had a good room and good night sleep so giving 4 stars for the same.
    1 person found this review helpful 👍

  • 4/5 AISHWARY G. 1 month ago on Google • 14 reviews New
    My experience with Crowne Plaza has been great. It's my 3rd day here and everything is fine till now whether it be hospitality, rooms, washrooms, conference hall and so on. I specially want to mention that Front Office has been very cooperative and friendly in providing information and a hassle free stay. Thanks

  • 5/5 krishna S. 2 months ago on Google • 14 reviews New
    I recently had the pleasure of staying at the Crown Plaza Hotel in Okhla, and I must say, it exceeded all my expectations in every aspect. From the moment I stepped into the lobby, I was greeted with warmth and professionalism by the courteous staff. The hotel's ambiance exudes sophistication and comfort, making it the perfect retreat for both business and leisure travelers. The rooms are spacious, elegantly furnished, and equipped with modern amenities that cater to every need. One of the highlights of my stay was the exceptional dining experience. The hotel offers a diverse range of culinary options, each dish crafted with meticulous attention to detail and bursting with flavor. Whether indulging in the sumptuous buffet breakfast or savoring a gourmet dinner, every meal was a culinary delight. Furthermore, the hotel's commitment to cleanliness and hygiene is commendable, especially in these challenging times. I felt reassured by the stringent safety measures implemented throughout the premises. The Crown Plaza Hotel at Okhla boasts top-notch facilities, including a well-equipped fitness center and a refreshing swimming pool, providing guests with ample opportunities for relaxation and rejuvenation. Moreover, the location is ideal, situated in close proximity to major attractions and business hubs, making it convenient for travelers to explore the vibrant city of Okhla. Above all, what sets this hotel apart is the impeccable service provided by the staff. From the concierge to the housekeeping team, everyone went above and beyond to ensure my stay was nothing short of perfect. In conclusion, I wholeheartedly recommend the Crown Plaza Hotel at Okhla to anyone seeking a luxurious and memorable stay. It truly epitomizes excellence in hospitality, and I cannot wait to return for another unforgettable experience.

  • 5/5 Rupak R. 4 months ago on Google
    Great accommodation. Superb rooms with a unique interior. Very friendly owner of this hotel. I spent 2 days at this place. The accommodation was wonderful and I felt very comfortable. I would especially like to mention Miss Shivani who were always available with help and advice.

  • 5/5 kislay r. 2 years ago on Google
    A perfect experience with utmost professionalism from the staff. Rooms were well cleaned and room service is on-point. Best place to relax and chill at the same time.

  • 5/5 Digant B. 7 months ago on Google
    Experience review- Sprawling well maintained property. We stayed as a friends and the Stay was awesome. Breakfast buffet was super and lots of variety to choose between veg and non veg. Cost was reasonably good and very well affordable. Overall very nice place for relaxing and weekend’s gateways. Five star and recommended

  • 5/5 chiru s. 9 months ago on Google
    recently had the pleasure of staying at a luxurious Crowne Plaza 5-star hotel, and I must say, it was an exceptional experience. Here's my review of the hotel based on various aspects: 1: Accommodation: The hotel provided lavish and spacious rooms that exuded elegance and sophistication. The bed was incredibly comfortable, and the room was equipped with high-quality furniture and top-notch amenities. The attention to detail in the room decor and design was remarkable. 2: Luxury Experience: The hotel truly embodied luxury in every aspect. From the exquisite decor to the personalized service, every detail was meticulously curated to provide a truly indulgent experience. The attention given to guest comfort and satisfaction was unparalleled, making it a memorable and exclusive stay. 3: Value for Money: A 5-star hotel experience comes at a premium price, but considering the level of luxury, service, and facilities provided, it was worth every penny. The hotel exceeded expectations and delivered an extraordinary experience that justified the higher cost. 4: Staff: The hotel staff members were highly professional, attentive, and genuinely welcoming. From the moment of arrival until departure, the staff consistently went above and beyond to ensure a memorable stay. They were knowledgeable about local attractions and provided excellent recommendations for dining and sightseeing. 5: Location: The hotel was ideally situated in a prime location, offering breathtaking views and easy access to nearby attractions. Whether it was shopping districts, cultural landmarks, or entertainment venues, everything was conveniently located. The surrounding area was safe and well-maintained, adding to the overall appeal of the hotel.

  • 5/5 Aswin A. 5 months ago on Google
    I recently had the pleasure of staying at the Crowne Plaza Plaza in New Delhi, and it truly exceeded all my expectations. From the moment I stepped into the grand lobby, I was greeted with warm smiles and impeccable hospitality. The hotel's luxurious ambiance, combined with its convenient location, makes it an ideal choice for both business and leisure travelers. The rooms at Crowne Plaza Plaza are nothing short of magnificent. Spacious, elegantly designed, and equipped with modern amenities, they offer a perfect blend of comfort and style. The plush bedding ensured a restful night's sleep, while the panoramic views of the city skyline added an extra touch of charm. One of the standout features of this hotel is the exceptional dining options it offers. From the sumptuous breakfast buffet to the exquisite flavors of the on-site restaurants, every meal was a delightful culinary experience. The staff's attention to detail and willingness to cater to dietary preferences made dining here an absolute pleasure. The hotel also boasts state-of-the-art facilities, including a well-equipped fitness center and a rejuvenating spa. The swimming pool on the rooftop offers a tranquil oasis amidst the bustling city, allowing guests to relax and unwind.

  • 5/5 Mayank P. 5 months ago on Google
    Excellent rooms with all amenities. The location is a bit off if you plan to be more in Delhi and Gurgaon. Service is good however the check in executive was a tad casual in check in. Offered me an upgrade on smoking floor and then himself said I won’t prefer it. May be IHG membership wasn’t his priority. However rhetorical overall staff were quite prompt and helpful.

  • 5/5 Siddharth K. 2 years ago on Google
    The hotel infrastructure is good. However it does feel it is old and aged. The hotel staff is courteous but highly short staffed. They pick up phone once in 3-4 tries. Breakfast is excellent. The rooms are spacious, clean and washroom is top notch. I visit this place because of its breakfast and room space.

  • 5/5 BHUVNESH K. 5 months ago on Google
    Experience review- Sprawling well maintained property. We stayed as a friends and the Stay was awesome. Breakfast buffet was super and lots of variety to choose between veg and non veg. Cost was reasonably good and very well affordable. Overall very nice place for relaxing and weekend’s gateways. Five star and recommended

  • 5/5 Babu S. 5 months ago on Google
    I came here to visit a friend and he suggested me to stay here... The hospitality and ambience here was awesome.... Nice pool to have some fun around, the maintenance was so cool and the atmosphere there was fantastic.... The food here was fantastic with in house restaurant and it's in safe distance to all forms of transport and hotel staff are so good. I would highly suggest you stay here and it will be worth it ❤️...

  • 5/5 Michael F. 4 months ago on Google
    Really great value for money - good food, nice and spacious room (and gym), great service. The only downside is the location as it is far from all the major sights. The management seems to really do a great job as the service and food are getting better and better everytime I come back!

  • 5/5 Priyadarshni V. 2 years ago on Google
    Had been staying with crowns plaza okhla for quite some time now, and met ankita and anshik at the desk, there were few issues with cleaning but when I reached out to them ankita and kirti personally made sure that we get another room quickly. Post pandemic few things have changed but they are keeping up with it and every time I check in to this hotel I feel like home. . They are taking special care Nd precautions for vividh and every room is sanitized well. They need few maintainence hers and there but they are really good. Thanks to Ankita for making sure our stay is comfortable and we feel like home every time we are here. In few more stays I believe I will get familia r with everyone here

  • 4/5 John M. 4 months ago on Google
    Had a fantastic room, enjoyed the bath. There was a wide selection of food for breakfast, really tasty dosa. The chef was so welcoming, giving info on the different foods. Will glady stay here again.

  • 5/5 Siddharth N. 4 months ago on Google
    One of the best hotels in New Delhi. The moment you step in you can feel the impeccable legacy which is waiting for you! I was welcomed by staffs and got directed to my room without any hassle! Fully recommend.

  • 5/5 Abhishek S. 4 months ago on Google
    The stay was commendable. I stayed there for two nights. Hotel and the staff helped me celebrate my mother's birthday so well they arranged a cake and staff themself came for the celebration. I will surely recommend it to everyone.

  • 4/5 khushboo k. 4 months ago on Google
    Indeed a wonderful experience at Crowne Plaza. Extremely generous and cooperative staff and luxurious rooms with a good view. Provides such great amenities with a pretty great open pool, gym area and spa! Miss Shivani was always there to address any concerns. Also, the food here is delicious. Every corner of the hotel is clean and well maintained. Would definitely love to visit again.

  • 5/5 samyak j. 7 months ago on Google
    A very well maintained and beautiful property with excellent and supporting staff. The staff present at the front desk and guest relations are very warm and welcoming. One of the personnel Sakshi Nagdev was very sweet and welcoming, she helped me to my room and was quick enough in the check-in/check-out process. Well maintained rooms and delicious meals at the hotel restaurant. All in all a complete package at an unbeatable price

  • 5/5 Ruma P. 4 months ago on Google
    Hospitality is great. Food is good. Ambience is great. Very polite and ready to help staff. Prompt room service. Neat and clean , well maintained rooms. Good breakfast spread. Masala Chai with Rusk is must to have for breakfast.

  • 5/5 Mehar K. 3 months ago on Google New
    The hotel's interior designs is amazing. The rooms are very comfortable and luxury, providing a serene atmosphere with top-notch amenities. The taste of food was delicious feels like full of mouth. The staffs are friendly and cooperative. gets the food before time .! Aarti from security did an excellent job in assisting

  • 5/5 Anil P. 3 months ago on Google New
    Awesome experience!! Everything was great at this hotel.. amazing staff that is friendly and makes customers feel welcome. Hotel exceeded my expectations was spotless the staff was amazing and the most comfortable bed I have ever slept in. Top notch service..

  • 5/5 jignesh m. 4 months ago on Google
    Was in room 6016 for 2 nights. The location is good, central if you want to move around Delhi. The reception was quick to check in and helpful. The rooms are well appointed and the room service was prompt. The breakfast menu spread is also good. Overall nice experience.

  • 5/5 Aicats 3 months ago on Google New
    My partner and I are money-conscious travellers and we stayed in Delhi for 1 week in 3 different hotels. This was by far the cleanest and well-maintained hotel we stayed at in Delhi. We found this deal on Agoda about a week before and got the hotel and breakfast for a good rate. PROs: -the hotel was very clean, Hotel staff were all very polite and helpful -big breakfast buffet spread -gym was well equipped -there is a spa for massages/hair/relaxation (we did not try as we did not have time, prices were also steep) -Safe from the busyness of Delhi (private driveway access) CONS: -On arrival, we were shown and offered an upgrade to a luxurious one bedroom suite, which was way over budget for us (>$300aud). The offer was a nice gesture but there seemed to be a bit of pressure to take the room, but we were able to say no. -a little bit far (20-30m by taxi) to the places we wanted to go to Overall: 9/10 We really enjoyed our stay here, we felt safe and welcomed. Great hotel, would recommend it.

  • 5/5 Gantavay 2 months ago on Google New
    My recent stay at the hotel was exceptional. The staff exhibited outstanding hospitality. The room was immaculate, featuring modern amenities and a cozy atmosphere. The hotel's dining options were diverse, offering delicious meals. MR. ASHISH GUPTA with his personalized assistance added a special touch to our stay, making it a memorable experience. I highly commend Him and the entire hotel team for their exemplary service. Me and my Wife had a Pleasant Stay. Would recommend 💯

  • 5/5 Katherine G. 2 months ago on Google New
    As an American visiting India for the first time, I was unprepared for the bathroom situation here. This hotel is one of the only places to find western style bathroom with enclosed space for the shower. The rooms are gorgeous, the restaurants are excellent. The staff are amazing. It is worth spending the extra money.

  • 5/5 Vaibhav 2 months ago on Google New
    had an incredible experience staying at the Crown Plaza! rooms were neat and clean and offered almost all the amenities one would require. staff is really hospitable and courteous. Mr. Ashish Gupta helped us with all our queries and requests, and was really friendly and polite.

  • 5/5 L.F. L. 2 months ago on Google New
    Our stay in Crowne Plaza was very pleasing and relaxing! The staff was super nice and help us with all our needs. Pooja was extremely kind and helpful on making us feel at home as well. Would definitely come back and stay here when in Delhi.

  • 5/5 Nihal B. 2 months ago on Google New
    My stay at Crowne Plaza was fantastic. The room was clean and comfortable, with all the necessary amenities. The staff was friendly and helpful, ensuring a pleasant experience throughout. The location was convenient, close to attractions and dining options. Overall, a great choice for a comfortable stay.

  • 1/5 sandeep s. 2 years ago on Google
    My stay at your hotel was the worst experience I ever had in my life - Even though we booked in advance, they gave us disability room without informing us. - our guests visited us for an hour, they used the washroom and noticed its a disability room, they made fun of us, it was so frustrating. - we asked for glasses, which were given to us after half an hour after multiple calls. - TV was not functioning, so maintaince guy came multiple times and lastly replace the TV, Creating so much disturbance. - there was no fridge in the room, the space was empty and locked, later they put the fridge. - there were no cups in room for Tea and coffee, cups were sent to us after an hour after multiple repeated calls. - Tea kettle was broken and was not working, later replaced after multiple complaints. - Shower kit and towels took more than half n hour to reach. - our guests wanted to check in but after seeing the service and attitude of the staff, they refused and checked in Surya Hotel, it became so uncomfortable for us to commute. - Even after so many complaints, No assurance from staff to provide assurance to cooperate in future. We and our friends are your old customers but this was the worst experience we ever had

  • 3/5 Ankit T. 2 years ago on Google
    It's a nice property at main road location. Rooms are spacious & clean. Staff is courteous & prompt. Disappointed with spread & taste of Dinner buffet. Variety of cusinie were limited to Chinese & Indian. There were more of fried options then healthy options. Will be sharing breakfast experience in next review. Thanks.

  • 5/5 Girish C. 1 year ago on Google
    Excellent Hotel. Hospitality and food really great. Variety of items in buffet menu is really excellent, Thanks to Chef Sachin and his dedicated team, each item taste the way it should, nothing overtly spicy, very balanced taste and excellent flavours. Excellent gym, pool, sauna and spa centre.

  • 4/5 Varun P. 2 years ago on Google
    Giving one star less because the food is quite bland and they really need to improve on that. IHG hotel and love the size of the rooms. Very spacious with a nice bathtub and an amazing view. There's a convenience store called 24x7 which is open 24x7 and you can get snacks from there. A good hotel, very friendly staff, amazing service and deserves to get 5 stars as soon as they improve the taste of the food. I've stayed there twice, for a total of about 8 nights and would still want to stay there whenever I'm visiting Delhi.

  • 5/5 Arindom D. 2 years ago on Google
    Booked this hotel one day prior and still got a great deal. Booking was thru the Christmas days and the dinner buffet was very good as was breakfast. Rooms are large and airy. Try to get the rooms on the higher floors and you can spend time simply looking at life go by below. Bathrooms have soaking tubs so that's a good way to end the day.

  • 5/5 Asmant N. 2 years ago on Google
    Excellent and huge hotel, with spacious rooms, good amenities and delicious food. My short stay was excellent. The staff is courteous and helpful. Especially the food was superb, with a wide variety of options in the buffet. Totally worth and highly recommended.

  • 4/5 Nalin K. 2 years ago on Google
    Hotel is neat and clean. Nice decor. Only disappointment was food... it was pathetic . Panipuri was really bad. Beverages were good. You can tryout sweet mint lime soda.

  • 5/5 Vijay S. 2 years ago on Google
    Had a wonderful stay at this hotel which has the most amazing rooms which are spacious, well designed with a tub, separate shower cabin, and toilet cabin, superb writing desk, sofa and large bed. The staff all the way from the breakfast and dining service team such as Kamlesh and two girls whose names I can't remember , and the great housekeeping service team Mukesh & Schalu , and the ever courteous reception staff led admirably by Joseph. This hotel is exceptional value for money. The food is excellent and every team member does an incredible job starting from the security check-in.

  • 4/5 siva l. 1 year ago on Google
    The room was large enough. bathrooms were clean. The in room dining menu is quite expensive and not that good taste and quantity wise. overall had a nice stay but there are better 3 star hotels than this 5 star one.

  • 5/5 Dolshi R. 2 years ago on Google
    I loved my stay at Crown Plaza. Our room was quite good with a big window. The services were also good and quick. The complementary breakfast was very tasty with great variety. I'll love to visit again in future.

  • 5/5 Bibungchar M. 2 years ago on Google
    If any hotel can satisfy your comfort needs, trust me, you won’t regret this amazing hotel. I got it in a great price and the amenities and service it provided, made me feel like a celebrity. But Idk why our luck was bad that few of the lamps in the room were not working properly but as said, the service took care of it easily. Just make sure about the area because we went for a walk in the evening and the surrounding area was very creepy. Even though, the experience in the hotel was the best including comfort, food, services and amenities. I will surely and happily recommend any person who plans to visit this place for a stay. ✨

  • 3/5 Harish W. 2 years ago on Google
    The 3 star rating is only for the property. It's beautiful and spacious right at the heart of the city. What I absolutely hated was the room service, which was abysmal to say the least. As an example, we ordered 5 fresh glasses and got it 2 calls and 30 minutes later. When we asked the reason for the delay during the second call, the room service manager was unapologetic and spoke as though we were being unreasonable to call again for just glasses after 20 minutes. You have a great property, and people can enjoy your rooms as well. Room service is an essential part of your offering. Please buck up on that if you're looking to charge premiums.

  • 1/5 Tahreem A. 1 year ago on Google
    Staff service not appreciated from my side. The cost and ambience much more than the provided stuff. I was told I am given a 3 bed room and they charged the same but they gave a double bed room. The breakfast was okay compared to other hotels. I think they should work a bit to make the environment enjoyable

  • 5/5 Fash C. 2 years ago on Google
    It's a great experience. Super hotel for the business and leisure stay. I was here for business meet and found really amazing. Staff is courteous and extremely forth coming. A special shout out to Miss Shalu, one from the staff, highly professional and good in nature.

  • 5/5 Lestat D. 2 years ago on Google
    Excellent customer service. Amazing house-keeping staff. Lavkesh has been taking care of me and my family for over 10 days. He has taken care of all of his housekeeping duties and takes the initiative to ensure that we don’t need to call for simple things such as water and extra toiletries. This has been the best stay I have had in Delhi on the past ten years. Also would like to mention everyone at the reception and the rest of the staff and kind and respectful.

  • 5/5 Robinson F. 1 year ago on Google
    The property I amazing - rooms are spacious very clean and well maintained. The main USP is the breakfast buffet by far the best in Terms of quality , and variety Also the property has a fully equipped spacious fitness center with well maintained equipment and sauna and steam facilities- very clean and sanitized

  • 5/5 Pranav P. 2 years ago on Google
    Rooms are very well renovated and are very spacious. Front desk team and Guest Relation Executive were very cooperative and we're always ready to assist. Will surely recommend everyone to must visit crowne plaza Okhla.

  • 5/5 Internet C. 1 year ago on Google
    Incredible service! The staff is super friendly and you can ask them for basically anything. Even the cleaners speak perfect english and will adjust to your needs. The rooms are old fashioned but in a good way. The hotel is a bit remote though

  • 4/5 Prasanth C. 1 year ago on Google
    Room is good . Break fast really nice and good spread. Service at the break fast area is really good, today Mr. Nishuil gave me a good service at my table, i liked his approach towards the guest and he was able to provide the service in quick time. Overall the experience was good. Will surely recommend to others

  • 5/5 Manikandan C. 2 years ago on Google
    Wonderful hotel to stay. I love to stay once again there. Very good staff

  • 4/5 Karan Preet S. 2 years ago on Google
    Room was decent. Bathtub was good. Food was very very good. Overall pretty nice stay

  • 4/5 Hira L. 1 year ago on Google
    It was a nice stay. The staff was very cooperative and professional. It was very clean and hygienic. The food was tasted. The dining area was extreme maintained. The location was the key point . There are many popular places at nearby areas. It really deserve 5 star for its services. Special thanks to Ms. Shivani for assistance.

  • 4/5 manish g. 2 years ago on Google
    Neat and clean place Good for business meetings and get-together. And distance from metro is about less than one kilometer. And the behavior of phone operator at reception is also very good.

  • 1/5 Vikas J. 2 years ago on Google
    I am sorry to post silly thing. But I feel it’s important to make others aware of nuances happening at Crown plaza Okhla, Delhi. Breakfast service is so pathetic. Today I was having my breakfast, got item I wanted to have in breakfast on the table and went to get juice. When I turn back to my table my dish was missing. Waiter too away plate which has food to trash. I am sorry and felling guilt of having food waste. Looks like breakfast area staff are either not trained well or do not value food. I believe get what you can eat and not waste food.

  • 5/5 Kadam K. 2 years ago on Google
    Had a quite long stay here around 10 nights. (A convenient location to stay if you are visiting Apollo hospital too). We had an amazing stay here. We had a feeling of personalised service from staff every day. Their level of dedication and ownership was at next level. Loved the food (had breakfast and dinner in package) and overall cleanliness. Meet the chef DHONI😊, he will take care of you like his own house guest. Love this place👍️👍️👍️

  • 4/5 Afreen N. 1 year ago on Google
    The rooms are amazing, super spacious. My room had the view of a green field on the opposite road. I loved the breakfast buffet. It was a very huge spread, Indian and continental and every dish tasted really good. On top of that, the staff was super nice, always greeting with smile and proactive to help the guests.

  • 3/5 Darren B. 1 year ago on Google
    Decent stay. Only real negative was the restaurant which I thought was very expensive. The rooms were great and have international plugs installed as standard so you don't need to faff around with adaptors. Door staff/security were more helpful and mannerly than the reception staff who always seemed to be in a rush.

  • 5/5 SANJAY K. 1 year ago on Google
    During my recent my recent in this hotel, I was impressed by the cleanliness and comfort offered. The room was spacious with all the necessary amenities, including a comfortable bed, a flat-screen TV, and a mini-fridge. The bathroom was also spotlessly clean and well-maintained. Highly recommended.

  • 4/5 Shashank K. 7 months ago on Google
    It was my first stay with Crowne plaza, Okhla. The overall experience was nice. The location is amazing, the swimming pool area is nice, the rooms are comfortable and cozier with a bathtub. Decent Work table and a lot of storage to feel like home. It's all wonderful. Though there was one major question/concern, why i had to manually write down/make an entry with security every time I came into the hotel from outside? It was bit uncomfortable. Room service could be better. I didn't try the food in the Hotel so no words about that. Would recommend.

  • 5/5 Trisha H. 7 months ago on Google
    By far the best hotel that stayed in India. Food was just 🤯 and the service just as amazing. Dried the spa and it was good loved the sauna and the steam room available. Honestly can’t say enough good things about this hotel and I think even now back home in the US going to start staying at this hotel chain due to the good experience provided here.

  • 5/5 Esha A. 7 months ago on Google
    The hotel's interior designs is amazing. The rooms are very comfortable and luxury, providing a serene atmosphere with top-notch amenities. The taste of food was delicious feels like full of mouth. The staffs are friendly and cooperative. gets the food before time .

  • 5/5 Raghav G. 2 months ago on Google • 2 reviews New
    I recently had the pleasure of staying at this exquisite hotel. The rooms were not only tastefully decorated but also incredibly comfortable, providing a luxurious and relaxing atmosphere. The attention to detail in the room's design and amenities truly enhanced the overall experience. When it comes to dining, the hotel's culinary offerings exceeded my expectations. The diverse menu showcased a blend of flavors, and each dish was masterfully prepared. From breakfast to dinner, the quality of the food was consistently exceptional, making every meal a delightful experience. Moreover, the service at this hotel was outstanding. The staff demonstrated professionalism, courtesy, and a genuine commitment to guest satisfaction. Whether it was the concierge, housekeeping, or restaurant staff, everyone went above and beyond to ensure a memorable stay. In conclusion, this hotel stands out for its impeccable rooms, delectable cuisine, and top-notch service. It's an experience that sets a new standard for luxury accommodation.

  • 5/5 Naynaben P. 1 month ago on Google • 1 review New
    exceptional. The staff exhibited outstanding hospitality. The room was immaculate, featuring modern amenities and a cozy atmosphere. The hotel's dining options were diverse, offering delicious meals. Ms pooja with his personalized assistance added a special touch to our stay, making it a memorable experience. I highly commend Him and the entire hotel team for their exemplary service. Me and my Wife had a Pleasant Stay. Would recommend 💯


Call +91 11 4646 2000 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

The Orion Plaza Nehru Place image
1
The Orion Plaza Nehru Place
Hotel
Casual rooms in a straightforward hotel featuring a restaurant & a garden, plus free Wi-Fi.
$40/night
3.90 (1.6K reviews)
Hotel BlueStone- Nehru Place image
2
Hotel BlueStone- Nehru Place
Hotel
Laid-back property offering complimentary Wi-Fi & parking, plus a cosy cafe & a fitness centre.
$62/night
4.00 (1K reviews)
Hotel Mint Oodles image
3
Hotel Mint Oodles
Hotel
Polished rooms in a refined hotel featuring a colorful restaurant serving international fare.
4.00 (837 reviews)
IKON Residency Near Fortis Escorts Hospital image
4
IKON Residency Near Fortis Escorts Hospital
Hotel
Relaxed rooms & suites in an unfussy hotel offering a restaurant, plus a breakfast buffet & Wi-Fi.
4.30 (686 reviews)
Townhouse 1224 Hotel Gera's image
5
Townhouse 1224 Hotel Gera's
Hotel
Relaxed, warmly furnished rooms in a straightforward hotel offering complimentary Wi-Fi & breakfast.
$15/night
3.10 (656 reviews)
Last updated:
()