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CaratLane GK1 image

CaratLane GK1

Jewelry store

👍👍 Great store, made my experience of jewelry shopping really fruitful. They have samples of all types of cuts, color, clarity and carats. Very good gesture of sales team at GK1 showroom and attendant Ms Soumya Singh as a great patience to make us happy by explaining everything required in such a detai... People often mention experience, store, good, staff, service, Great, helpful, caratlane, customer, collection,


Address

M, 61, Greater Kailash-1, M Block, Greater Kailash I, Greater Kailash, New Delhi, Delhi 110048, India

Website

www.caratlane.com

Contact

+91 93100 19793

Rating on Google Maps

4.80 (478 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: experience (29) store (24) good (18) staff (16) service (13) Great (11) helpful (11) caratlane (10) customer (10) collection (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 SIDDHARTHA K. 3 years ago on Google
    Great store, made my experience of jewelry shopping really fruitful. They have samples of all types of cuts, color, clarity and carats. Very good gesture of sales team at GK1 showroom and attendant Ms Soumya Singh as a great patience to make us happy by explaining everything required in such a detail which makes us to buy two items instead of one we are so satisfied and recommend strongly . 👍👍
    2 people found this review helpful 👍

  • 5/5 Harshvardhan 3 years ago on Google
    Great experience
    1 person found this review helpful 👍

  • 5/5 riya s. 3 years ago on Google
    Great 👍 , cooperative staff. Variety of products are available. Must have shopped from here .
    1 person found this review helpful 👍

  • 5/5 gopinath R. 3 years ago on Google
    Fantastic experience and felt like family in shopping at caratlane. Unexpected surprise by way of arranging cake cutting for marriage anniversary at shop is really memorable. My wife and and my daughter josheka enjoyed the hospitality than actual product. Shwetha ji and her team is an asset to organisation Thank you
    1 person found this review helpful 👍

  • 5/5 Bhawna M. 2 years ago on Google
    CaratLane is an Indian physical and online jewelry retailer, headquartered in Chennai, India.It is an affordable brand of Tanishq just like Zoya where all kinds of designer jewellery is avaliable. They have a facility for trying home as well where a customer before purchasing the jewellery can try on at home to get a feel.of it. All kinds of jewellery ranging from a small infants ear studs to an adults solitaire is available. The prices are affordable. It's a personal choice though but quite a nice store where youngsters swear by it.
    1 person found this review helpful 👍

  • 1/5 Priyanka 3 years ago on Google
    Horrible experience! The smaller the outlet of caratlane,the worse the experience! If the outlet is big than chances of having a good experience is there. For example,my experience at South ex, Delhi caratlane signature store was good, similarly at Mumbai, andheri store was good too..BUT at smaller outlets like at GK, Delhi and dlf Mall of India, Noida,my experience was very very bad.the staff at such outlets are simply rude,very very rude. Well,the online caratlane shopping experience is good but offline at store,it is simply not at par with other jewellery stores or other brands of jewellery. I would advice the caratlane head to seriously look into the behaviour of their staff with the customers.. I won't advice anyone to visit greater Kailash,Delhi store,instead visit South ex,or better Shop online.
    1 person found this review helpful 👍

  • 5/5 Ashok B. 3 years ago on Google
    Very nice experience and very good staff behavior and very unique exclusive collection

  • 5/5 uttara s. 2 years ago on Google
    Bought lovely jewelry with no hassle. Staff was extremely cordial and made an effort to maintain transparency and accountability. Loved the outlet and services!!

  • 5/5 Suparna R. 3 years ago on Google
    Very nice experience, especially the way Mr. Amandeep deals with customers

  • 5/5 NEHA S. 3 years ago on Google
    Great Service

  • 5/5 Salil S. 3 years ago on Google
    Had a great experience at the store..

  • 4/5 pushpendra singh r. 2 years ago on Google
    It was great and the store manager is also supportive. Must go for latest trends.

  • 5/5 shafaque p. 3 years ago on Google
    Wonderful experience. Saumya and santosh were too good. Thankyou so much.

  • 5/5 Yamini J. 3 years ago on Google
    Extremely happy with my shopping experience. Very helpful staff. Quick resolution of my problems. Definitely recommend a visit! Thank you

  • 5/5 Saloni S. 3 years ago on Google
    Amazing service! Happy customer :)

  • 5/5 Raj v. 3 years ago on Google
    Good employee smile 😊

  • 5/5 francis s. 3 years ago on Google
    Well I had never visited any jwellery store before and literally this place has earned my loyalty, trust and respect in terms of greeting, comfort, probe, option, recommendation, offers, surety and more over they have showed me the value of becoming the member of this brand. I just also want to desperately mention the efforts of store staff who took the pain of handling me even after their logg off time. Specially Ms. Kashish she has waited after her work hours to make me get my product.

  • 5/5 dheeraj g. 3 years ago on Google
    Nice collection

  • 5/5 Dr Anchal G. 2 years ago on Google
    Very very good service. Very friendly and cooperative people. Soumya here is very helpful. These guys are superb.

  • 5/5 Ankit A. 3 years ago on Google
    It's fabulous. Great Design of products. Staff have very good knowledge of the products.

  • 5/5 Chetan R. 2 years ago on Google
    Nice collection..very nice and helpful staff... helps you in selecting the right product..

  • 3/5 SR 2 years ago on Google
    Extremely small outlet with hardly any collection. I was looking for a particular gold chain for which they did not have the required size available. There was only one person at the outlet probably because the market was mostly closed due to the covid even-odd scheme. This was one of the handful of shops open. Visitee on a Tuesday

  • 5/5 Renu S. 2 years ago on Google
    Wonderful experience. Ms. Kashish is an asset to the organisation.

  • 4/5 ankit p. 2 years ago on Google
    Nice store, excellent location, courteous staff, less range compared to website

  • 2/5 Paul M. 2 years ago on Google
    This Caratlane is a very small shop with very limited jewelley stock and hardly anything on display in terms of Jewellery. Complete waste of time. Go to Caratlane other outlets located close by in South Extension or Lajpat Nagar. You will have a better choice and experience.

  • 3/5 A A. 2 years ago on Google
    Affordable range by Tanishq Visit mostly if u search online and same product available at this store Else u might end up not getting what u actually desire .

  • 1/5 Aishwarya K. 2 years ago on Google
    I love caratlane, because they are always so helpful. I’ve always ordered online or shopped at the south ex store, and they really take the effort to find you exactly what you need. Visited the g.k 1 store because I was near by and they were not helpful at all, but in fact lazy to even check stock. They just kept telling me everything is out of stock. And even extended to tell me that south ex would also be out of stock, without even checking first . The person helping me just wanted me to buy from what was on display. Just a waste of time, heading to south ex store

  • 5/5 Rishi R. 2 years ago on Google
    Very polite and helpful staff. Bought a nose ring from here. Got good value for my money. Staff Varsha was very helpful and supportive

  • 5/5 ankit b. 1 year ago on Google
    Quiet energetic and professional staff,raksha and dimple help us select designs and both of them made our shopping experience memorable..cheers

  • 5/5 Nitisha B. 6 years ago on Google
    Amazing staff and very co-operative. They will understand your needs in terms of designs & customization in detail and then will try to address them by delivering you the piece as perfect as you have asked them to make. Hope to see some good customer services later in terms of any wear and tear of the purchased pieces. Keep up the good work. :)

  • 5/5 Abhijeet Singh N. 4 years ago on Google
    Trust these guys blindly. Just love the way these guys help a customer in making a choice. They are friendly and transparent and assist you to make a choice unlike other jewellers who either misguide you or force there products on you. My go to guy in the store is Shivam who is very patient and sincere while attending customer queries.

  • 5/5 Smriti K. 6 years ago on Google
    I have been to couple of stores and absolutely love the customer service as well as the products they stock. GK store has been my favorite and Varun who heads the store has been very very helpful with all transactions. I have been a very picky customer but his patience didn't wear off ever. Keep up the good work Caratlane!

  • 5/5 Ravinder Kaur G. 3 years ago on Google
    Good service by whole team specially Mr Santosh Manager...

  • 5/5 lavanya j. 3 years ago on Google
    Hey! I bought two neck pieces from caratlane GK store yesterday as my birthday present. The pieces are stunning and the entire collection was super amazing which made it really hard for me to choose one. The one thing that really made my day even more spl was the warmth I received from the staff. Everyone was super sweet. They also gave me a bouquet and chocolates as it was my birthday and trust me I gave them a hard time I almost tried every piece in the store but the were super sweet and cooperative. An amazing experience and definitely gonna visit the store soon again

  • 5/5 Nitin S. 3 years ago on Google
    Good service, wide range of collection and beautiful minimal designs.

  • 5/5 Kirti R. 3 years ago on Google
    I would like to share my experience as I came here to buy a birthday present for my mother, however after receiving such an amazing customer service by AMANDEEP, I end up buying a ring for myself too. He is really sweet, professional and kind. Keep up the good work. Best wishes.

  • 5/5 Pankhuri S. 3 years ago on Google
    Great store, made my experience of jewelry shopping really fruitful. They have samples of all types of cuts, color, clarity and carats. This really helps in taking the right decision when buying expensive jewelry. Staff was really helpful and soft spoken Special thanks to Mr. Vijay who helped us pick the right piece of jewelry

  • 5/5 Shreya J. 3 years ago on Google
    Amazing amazing experience, all doubts regarding price, design were explained thoroughly, very pleasing interaction.

  • 5/5 Mala B. 3 years ago on Google
    Our experience with Santosh and team was phenomenal. Not only did he display a solid understanding of the jewellery business but stayed on for an extra hour and a half to meet our requirements in finding the perfect ring. The overall experience coupled with the attention to detail given by Santosh and team has surely ensured that we would come back again and again. Kudos!

  • 5/5 Reetu S. 3 years ago on Google
    Lovely collection. Great staff. Was really helpful and courteous. Will definitely come back.

  • 5/5 Jai K. 3 years ago on Google
    I bought one ring 💍 from caratlane. The product is startling and stunning. Caratlane have wide range of variety in their stores. Must visit. 😊

  • 5/5 Muhammad T. 3 years ago on Google
    My Experience Was Awesome.

  • 5/5 SAYARI DEB A. 3 years ago on Google
    Great service...Realy appreciate the politeness of the staff...

  • 5/5 Sukoon C. 3 years ago on Google
    Nice collection.

  • 5/5 Chirag S. 3 years ago on Google
    Amazing service and beautiful designs.

  • 5/5 Harsimran M. 3 years ago on Google
    Great experience.

  • 5/5 Chander P. 3 years ago on Google
    Nice collection they have. Very light wait product and really have very good experience with caratlane.

  • 5/5 Avneet W. 3 years ago on Google
    Great service by your team. Keep it up.

  • 5/5 Jaswant K. 3 years ago on Google
    GREAT service by Team ...

  • 5/5 binita b. 3 years ago on Google
    Best store of Caratlane. excellent experience in store and service provided, happy to shop again.

  • 5/5 Prateek S. 3 years ago on Google
    great experience, very good staff . 😁

  • 5/5 Manoj S. 3 years ago on Google
    Truly satisfied with the product I bought from caratlane. Recommended 😌👌

  • 4/5 SARBAJIT S. 3 years ago on Google
    The good place with nice options for jewellery for adults as well s kids

  • 5/5 Tanya N. 3 years ago on Google
    Had a pleasant experience. The sales people are extremely warm and welcoming. Our go to person was Kashish, who helped us relentlessly. She is well informed and great to interact with. :)

  • 5/5 girish k. 3 years ago on Google
    Very good gesture of sales team at GK1 showroom and attendant Ms Kashish has a great patience to make us happy by explaining everything required in such a detail which makes us to buy two items instead of one we are so satisfied and recommend strongly . 👍👍

  • 5/5 Gurpreet Singh B. 3 years ago on Google
    I am a regular customer of Caratlane GK1 New Delhi Store and I would like to share my recent experience with your representative Amandeep. I found Amandeep professional, helpful and friendly at the same time. He helped me and my mother pick up the right gift for my wife. We spent about 30 mins deciding what to buy and also consulted other family members and Amandeep was a constant help in driving the decision. He was extremely patient and unbiased throughout the purchase journey, The best part was that he was not at all pushy but was consistently appreciating our choices and decisions. I would like to congratulate Caratlane for having such great people around.

  • 5/5 Ajay B. 3 years ago on Google
    GK1 branch. Service deliver on time , staff is so supportive. Dheeraj chander and kasish thank you guys

  • 5/5 Swati.Soharia.Upcycling 3 years ago on Google
    Great service

  • 5/5 Aruna B. 3 years ago on Google
    Excellent customer service..all the best 👍


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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