CaratLane Vegas Mall Dwarka image

CaratLane Vegas Mall Dwarka

Jewelry store Jeweler Jewelry repair service Gold dealer Diamond dealer Jewelry engraver Jewelry manufacturer

👍👍 Your customer service is outstanding, your packaging is beautiful and the products I have received so far are wonderful - great quality! Your catalog is fabulous. I usually hate getting catalogs but yours will be staying with me and used often - it's pretty enough to leave on my coffee table! But... People often mention experience, store, service, staff, customer, helpful, collection, Great, great, helped,


Address

S-252, Second Floor, Vegas Floor, Plot 6, Sector 14 Rd, Pocket 1, Sector 14 Dwarka, Kakrola, New Delhi, Delhi, 110078, India

Website

www.caratlane.com

Contact

+91 80 6924 8287

Rating on Google Maps

4.80 (597 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 9:30 pm
  • Thursday: 11 am to 9:30 pm
  • Friday: 11 am to 9:30 pm
  • Saturday: 11 am to 9:30 pm
  • Sunday: 11 am to 9:30 pm
  • Monday: 11 am to 9:30 pm
  • Tuesday: 11 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: experience (19) store (16) service (15) staff (14) customer (11) helpful (10) collection (8) Great (8) great (7) helped (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Niharika M. 3 years ago on Google
    Your customer service is outstanding, your packaging is beautiful and the products I have received so far are wonderful - great quality! Your catalog is fabulous. I usually hate getting catalogs but yours will be staying with me and used often - it's pretty enough to leave on my coffee table! But what I find most appealing is that your prices are better than most other options out there on almost every product! Special thanks to ROHAN. He helped me choosing the best gift for my mom.
    2 people found this review helpful 👍

  • 5/5 Ria J. 2 years ago on Google
    I generally don't write reviews but.. I m extremely impressed with the staff and the variety it serves. Superb collection 😍
    1 person found this review helpful 👍

  • 5/5 Neeharika S. 2 years ago on Google
    The experience was very nice. Their representative Sumit was very cordial and helpful.
    1 person found this review helpful 👍

  • 5/5 Vijaya B. 5 months ago on Google
    Great service. Met with Mr. Rahul very soft spoken and attentive nature. Perfect service.
    1 person found this review helpful 👍

  • 5/5 kaajal n. 3 years ago on Google
    Great experience every single time!! Chandan (Caratlane Vegas Mall, Dwarka) is exceptionally helpful. Great customer service. From placing orders online without having to visit the store, to getting home delivery in no time, everything here revolves around customer experience. Very smooth and seamless process, thank you!
    1 person found this review helpful 👍

  • 5/5 Nitish P. 3 years ago on Google
    One of the best customer service ever received. Our customer representative, Rohan helped us throughout the process and went out of his way to give us the best customer experience. A must visit CaratLane store.
    1 person found this review helpful 👍

  • 5/5 Manisha S. 4 months ago on Google
    Aditya has been really helpful and supportive even on such a busy day as Dhanteras. Helped in making the right choice even on such a busy day

  • 5/5 Puneet A. 4 months ago on Google
    It was a pleasant experience shopping here. The staff is very supportive and helps you in making the selection easier

  • 5/5 Raman C. 5 months ago on Google
    Had a very good experience at the store. Rahul attended us well, answered all our queries. Thankyou for the experience.

  • 5/5 aditya d. 5 months ago on Google
    Had a great and swift experience,thanks to Rahul who helped us with our selection and give us great discounts

  • 5/5 Nitesh O. 8 months ago on Google
    Went in for a quick purchase after reviewing the site. Quick and great service from the staff there. They were super helpful in getting my other finger sizes checked too! Thank you

  • 5/5 nikita g. 4 months ago on Google
    Special Thanks to Trishna for helping me find the perfect ring, I have been a pain to her since I can't decide a thing at once. Thank you 😁

  • 5/5 Gaurav c. 4 months ago on Google
    I have been addressed by Mr. Ankit in caratlane Vegas mall, he was so nice & gentle in dealing with customers. Also staff available is polite and humble.

  • 5/5 Deepak Kumar S. 7 months ago on Google
    A great experience at the shop while purchasing! Thankyou!

  • 4/5 nidhi g. 4 months ago on Google
    Good collection and Friendly staff..Mr Shivam helped us find the perfect products in budget.

  • 5/5 Shreshtha Dey R. 4 months ago on Google
    Great collection. Ankit Ji is an amazing saleman having the warmest gesture and smile on his face. Great service, extremely satisfied.

  • 5/5 Dr Shilpi V. 4 months ago on Google
    Visited Vegas mall Dwarka store. Aditya handled my purchase in excellent way. Very humble. Happy Diwali Will visit again and recommend to friends

  • 5/5 Vikas C. 4 months ago on Google
    Nice Collection. Staff is very helpful and professional. Rahul attended us and he was very cooperative. Keep it up.

  • 5/5 Tarannum K. 4 months ago on Google
    My experience at Caratlane's Vegas Mall store in Dwarka, New Delhi, was truly exceptional, thanks to the outstanding service provided by Aditya. He is very kind and humble. His expertise and attentive guidance made the process of selecting the ring incredibly smooth. The entire staff demonstrated a commendable level of assistance, making the overall experience highly enjoyable. I highly commend Caratlane and express my gratitude to Aditya for their exceptional service!

  • 5/5 Sharmistha M. 4 months ago on Google
    This CaratLane store has a lovely selection of jewellery. The staff here is excellent and very friendly. Do visit for buying trendy jewellery

  • 5/5 Geetanjali Y. 3 months ago on Google New
    The store support was very helpful. Shivan ensured to explain all the details and processed our order very efficiently. Really liked the collection and helpful staff at the store.

  • 5/5 Gurmeet S. 3 months ago on Google New
    Had an excellent time at the store, and I want to express my gratitude, particularly to Chandan. I was in search of a size 6 ring for my wife, and it wasn't accessible at any nearby jewelry shops. I reached out to Chandan over the phone, detailing the specific design I was looking for. Within just two days, he managed to fulfill my request, and now I have the ring in hand. Thanks a lot, Chandan, for your prompt assistance and helpful demeanor.

  • 5/5 Dharmendra K. 3 months ago on Google New
    Excellent service, Wide range of products available. Great customer support by staff. Highly recommended.

  • 5/5 Shweta T. 3 months ago on Google New
    It was a great experience and the service was awesome … also helped in choosing the correct product … thank you Shivam and Rahul 😌

  • 5/5 rajrani v. 3 months ago on Google New
    Very good service and response. Products are also good quality with reasonable prices

  • 1/5 Archana k. 2 years ago on Google
    Worst ever exchange policy. This is a just roadside jewellery store with dummy parter with Tanishq. beware before purchase.

  • 3/5 Deepa M. 2 years ago on Google
    Beautiful designer light weight jewellery. You get light weight gold and diamond jewellery for everyday use and also for gifting purpose. But making charges are a bit on d higher side.

  • 5/5 Sagar A. 2 years ago on Google
    I always have a lovely experience to with caratlane fifty stars to the lovely and helpful staff🥰 specialiy Chandan

  • 5/5 shalini m. 2 years ago on Google
    Beautiful collection, friendly staff.. Visited them during pandemic , they were following all protocols so it was safe to shop there Their manager helped me selecting a beautiful ring for my sister under my budget ..

  • 5/5 Alka M. 2 years ago on Google
    Beautiful collection, friendly staff . Overall good experience . They maintain social distancing and proper sanitized showroom

  • 5/5 Ankita S. 2 years ago on Google
    Thanks to Shivani from the store! She catered to my request on phone and was prompt enough. Great service.

  • 3/5 PB32 T. 2 years ago on Google
    I visit caratlane (Gold shop)at vegas mall. but i found very less variety to show to customer and also same for display.

  • 3/5 Dr M. 2 years ago on Google
    Place is too hot .shopping and sweating go together.. staff too working in hot atmosphere....... need some fan

  • 5/5 Suhel B. 2 years ago on Google
    Had an amazing experience with Shivangi and her team who was helpful getting the orders delivered always before the promised time and being extremely professional and polite while dealing with the same. Kudos to the team and keep up the good work always.

  • 5/5 Clever Mind G. 5 months ago on Google
    Great experience, excellent customer service, executive are very polite and friendly and also well knowledged about the product. Always ready to help in all possible manner.

  • 1/5 BHUPESH C. 2 years ago on Google
    Very bad experience ,in exchange.No maching with Tanishq. please beware during purchase. Very high making charges also.

  • 5/5 Aastha L. 3 years ago on Google
    The store at VEGAS MALL DWARKA had amazing collection. There was a wide choice available. Shivangi who helped me choose the jewellery was amazing at her job and her customer service was Awesome. Keep up the great job!!!

  • 5/5 Engineer's T. 1 year ago on Google
    Good for decent daily wear jewellery. Located in 3rd floor of Vegas mall dwarka. Small store with good options of selected items such as rings, bracelet, pendants etc.

  • 4/5 Arun S. 1 year ago on Google
    Lots of options with exact price explanation, Making charges are very high...

  • 5/5 Prashant Kumar G. 1 year ago on Google
    Rohan - you are an asset to the store. Very customer centric and will share designs that you want instead of what the store wants to sell.

  • 3/5 Food D. 1 year ago on Google
    Its a small outlet. Went to try a nosepin for my mother. Very limited variety.

  • 5/5 Komal S. 2 years ago on Google
    Beautiful collection handled by quite friendly and polite staff. Light weight jwellery for daily use with amazing designs. Staff is following all Covid-19 safety protocols. Got my ring delivered at home without any extra cost. Thank you Caratlane vegas mall dwarka(Rohan) for this hasle free shopping experience.

  • 5/5 Sumit S. 4 months ago on Google
    Had a wonderful experience as CaratLane Vegas mall store. Had to exchange the ring bought after 2 days. Whole process was smooth.


Call +91 80 6924 8287 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



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