Starbucks Liguanea Plaza image

Starbucks Liguanea Plaza

Cafe Coffee shop Coffee store

One of the Best Places To Visits in Liguanea


Address

7B, Liguanea Plaza, 134 Old Hope Road, Kingston, Jamaica

Contact

+1 876-877-9864

Price rating

$$ $$

Rating on Google Maps

4.40 (1.3K reviews)

Open on Google Maps

Working Hours

  • Monday: 6:30 am to 8 pm
  • Tuesday: 6:30 am to 8 pm
  • Wednesday: 6:30 am to 8 pm
  • Thursday: 6:30 am to 8 pm
  • Friday: 6:30 am to 9 pm
  • Saturday: 6:30 am to 9 pm
  • Sunday: 8 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: Starbucks (36) coffee (26) service (25) great (21) location (18) order (18) staff (18) good (17) customer (14) time (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tasheika M. 2 years ago on Google
    For me it’s all about the experience. Yes it’s way more pricey than other local coffee shops but we have to remember that it’s an international coffee chain so we can’t expect the prices to be low as our dollar isn’t worth much. If you want to get work done and sit with friends while having your coffee then this location is perfect.
    7 people found this review helpful 👍

  • 5/5 Nicolette B. 7 months ago on Google • 116 reviews
    The standard great service you’re used to from Starbucks. It’s also a good space to make your office for a day
    2 people found this review helpful 👍

  • 5/5 Dinneal 4 years ago on Google • 55 reviews
    Amazing coffee, great customer service and good parking area. I’m very please with this location in Kingston Jamaica. This location is just like any other star bucks, it’s clean and well kept. The atmosphere is nice and relaxing. It’s very expensive as well.
    2 people found this review helpful 👍

  • 4/5 Wagner C. 4 years ago on Google
    Starbucks Jamaica follows the standards of the brand around the world, with a service of excellence and high quality of its products. However, the prices are always higher than similar cafes. The design and the comfort space combined to wonderful smells that emerges from the drinks are a blessing. This shop closes at 7:00 PM and it’s frustrating because this is the time I go out for the coffee.
    3 people found this review helpful 👍

  • 2/5 Jodian B. 4 months ago on Google • 91 reviews
    I ordered a white chocolate Frappuccino with caramel and sad to say I did not enjoy it one bit. It tasted milky and fresh. It appears the barista didn't get the mix right. In minutes, it started to get watery. In addition, the cashier wasn't very pleasant. I could vividly see her annoyance when I asked her questions about items on the menu. Overall, it wasn't a good experience.

  • 5/5 Sir Khristopher Blair (. 1 year ago on Google
    Went to get a coffee and lemon cake, and both were delicious. The coffee was good and the cake was yummy in my tummy. We didn't stay long but I did use the facility which was in good order. Just like all the other Starbucks, this one hit the top of the list of coffee shops.
    2 people found this review helpful 👍

  • 4/5 Gabrielle B. 2 months ago on Google • 63 reviews New
    I love the Frappuccinos and the cheese Danish here.

  • 5/5 Clerical K. 4 months ago on Google • 50 reviews
    I enjoy their warm vente macha latte that's for those who enjoy milky yet herbal hot beverage. Their patties are minuscule and pricey it's okay. I do enjoy their brownie that's great and white chocolate. The service is usually great especially if the tall slender gentleman with twists is serving I didnt get his name. It's a nice place to relax and catch up on some work etc. It closes later than the Half Way Tree which closes at 7 pm and New Kingston branch which closes oddly early beyond comparison on Saturday. It's also open on Sundays so you dont feel rushed to leave and you will purchase some more goodies.

  • 5/5 Livvie 5 years ago on Google • 11 reviews
    Spacious... clean.... despite the long line when I went, I cashed and received my order quite quickly... pleasant and friendly staff... my coffee and muffin were heavenly. Overall great experience.
    1 person found this review helpful 👍

  • 5/5 Shimalkie C. 2 years ago on Google
    I really just love starbucks on a whole. Really bummed that they didn't take US Giftcards though. But it's a really welcoming store and the interior is amazing.
    1 person found this review helpful 👍

  • 5/5 Kimberley Morgan S. 2 years ago on Google
    Good news, cold or hot, great staff and competitive prices. Love Starbucks!
    1 person found this review helpful 👍

  • 5/5 Allison C. 3 years ago on Google
    Definitely my favourite Starbucks in Jamaica. The staff is incredibly friendly and attentive. They love making items from the secret menu and are willing to offer suggestions if you don't know what you're in the mood for. I'm including pictures of their COVID-19 updates posted on the door (updated opening hours, store safety precautions as well as how to order online from the Waterloo, New Kingston, Doctor's Cave and Liguanea locations) as well as the board inside with order suggestions.
    1 person found this review helpful 👍

  • 5/5 Jay g. 2 years ago on Google
    All Starbucks drinks a delicious must try again
    1 person found this review helpful 👍

  • 4/5 Cheryl M. 3 years ago on Google
    Friendly staff who were curtious in greeting and retrieving our order. This location has sufficient space to use their sitting are and wifi access. Quite attractive and corona's social distancing observation.
    1 person found this review helpful 👍

  • 5/5 Charmaine H. 1 year ago on Google
    I have been to Starbucks in the US and Jamaica and I can say for sure, doesn't matter the country, Customer Service is always good however, the consistency with their cold drinks taste - great taste with previous purchase and the next may not be the same (vice versa). Otherwise, their drinks are great!
    1 person found this review helpful 👍

  • 5/5 David C. 2 years ago on Google
    Great Customer Service and I love the interior compared to other Starbucks locations in Jamaica
    1 person found this review helpful 👍

  • 3/5 Tamaj W. 1 year ago on Google
    Going based off my most recent visit. It was ok. The cashier was really friendly but we didn't get that "Welcome to Starbucks" trademark this time and during our stay the ones we heard were kind off aggressive. I got one of their Christmas themed frappuccino and the birthday cake cake-pop. Both were good. The place was packed though and the bathroom was out of service
    1 person found this review helpful 👍

  • 4/5 Shauntal D. 1 year ago on Google
    This location doesn't have the friendliest staff. If they don't have what I want they are typically able to recommend another drink that I might enjoy like the Waterloo or new Kingston location but the drinks are perfect always just right not too sweet not too fresh I can always taste my extra shot when I order from here and I love that. Overall if you know what you like/want this location is absolutely perfect for you...
    1 person found this review helpful 👍

  • 5/5 alphanso p. 8 months ago on Google • 9 reviews
    This is great I had this flavor man it's out of this world Strawberry Frappuccino it's awesome Starbucks the best next time I'm going to try caramel Frappuccino for sure. 💞💞💞💞💞👍👍👍👍👍☝️☝️

  • 1/5 Janeil S. 3 months ago on Google • 3 reviews New
    Previous to my experience today my coworker warned me not to visit this location as the customer service is very poor. I visited this location earlier today and I was so disappointed with the customer service. The cashier Nisha was so unpleasant and rude. She cashed out my order and after waiting approximately 15 minutes for a ham and cheese bagel (which takes less than 3 minutes to reheat) I asked her if the order was ready as I could see the order sitting on the counter while she prepared other orders. She reluctantly answered and grabbed the sandwich off the table and shoved it to me in annoyance. I was so disappointed because the store was not even busy at the time and I was running behind time hence I asked her. It’s one thing when people are rude but it’s absolutely unacceptable when you choose to spend your hard earned money at an establishment and the customer is poor. This is a big turn off for me and I think management should review their staff and choose persons who are pleasant and well trained in dealing with customers.

  • 4/5 Viviana V. R. 1 year ago on Google
    Nice environment. Good to sit for a while and get some work done. Inside. The seating outside is not good. Is right next to the parking space.

  • 5/5 Nadine Smith, A. 1 year ago on Google
    I took my daughter to Starbucks for her usual Thursdays sweet treats on January 5, 2023 to the Liquanea Branch. She usually order Vanilla Bean Frappuccino but it was the best I ever tasted it. I inquired who made the drink and I was told Donovan. I had to compliment him because I have never tasted it like that before. It was great! I hope when I visit next Thursday he is on duty. A very satisfied customer

  • 4/5 Kimberley Morgan S. 3 years ago on Google
    Efficient service and great beverages. $$$

  • 5/5 Malawi B. 1 year ago on Google
    The staff here are always very courteous and helpful and can almost always suggest an alternative if your desired order isn't available. I am yet to personally have a bad experience at this location, and find it to be on par with the vibe and level of professionalism I have come to expect from Starbucks.

  • 5/5 Ezekiel Jefet M. 1 year ago on Google
    Evening chilling at ma Starbucks, hi sugar Kingston Wendy's Strong Back Love? How's the weekend tunes? Mother's ice cream fresh at Liguanea Plaza, smells, Cute.

  • 5/5 Shaye 1 year ago on Google
    Atmosphere was just amazing. I stepped through the door and was like 'woooaaah'. Cashier was nice and very patient with me cause I was nervous going in by myself.

  • 5/5 natasia t. 1 year ago on Google
    When go there to buy a drink it's always good,good customer service,clean environment

  • 1/5 securelysocially Socially (. 2 years ago on Google
    Honestly I can't justify paying that much for a cup of coffee yes I had a caramel macchiato however the price. And again for that price I would have expected some form of a loyalty card that I can at least get a discount on future purchase if I decide. The price for a cup of coffee

  • 4/5 Daneille O. 1 year ago on Google
    Good ambiance, fast service. The menu seems rather limited in comparison to other Starbucks outside of Jamaica. Will definitely check if it's the same at other locations here or just this branch since there are a good amount of food places nearby. They do however tend to play the music a bit too loud and the bathrooms don't seem to get regular checks for toiletry refills. The location will also get generally loud as the day progresses so bring se good headphones if you are planning to get work done.

  • 5/5 Diandra B. 1 year ago on Google
    Tastiest Iced Caramel Macchiato I've had so far... love this location

  • 5/5 Delmar T. 3 years ago on Google
    A great place for coffee and meeting with friends! ❤

  • 5/5 Jordaine T. 3 years ago on Google
    Loved it makes delicious drinks

  • 3/5 Joseph Mutune M. 3 years ago on Google
    Wifi always disconnected, not sure why. But still my best place

  • 4/5 My 2. 3 years ago on Google
    There was ok as always.

  • 5/5 khenya h. 3 years ago on Google
    really good

  • 3/5 Hamlet L. 3 years ago on Google
    Good service prunt and on the money

  • 4/5 Sutandy T. 3 years ago on Google
    My visit was a good experience. The cashier was in high spirits, very helpful and courteous. I don't remember the name of my order but it was a part of a list of drinks to try. It was mint and chocolate. It was okay, just not my taste. One thing to add, it is freezing inside the store- WAY too cold.

  • 5/5 Shanice D. 1 year ago on Google
    Amazing Amazing Amazing, went here, first time ever trying Starbucks, greeted with a warm welcome as I entered. The cashier recommended a venti serious strawberry Frappuccino with mocha drizzle I added carmel too and it was to die for😫❤️ 10/10

  • 5/5 Kymani M. 1 year ago on Google
    I've discovered Starbucks over the past couple of months now and it didn't amazed me until I met Miss. Chantae . Her customer service is so wonderful I feel at peace when she speaks to me . She made Starbucks grew on me it became my one and only comfort zone a Million thumbs up to her . And don't get me wrong the other worker's are amazing as well too, but everyone has their person.

  • 4/5 Andrea R. 1 year ago on Google
    The experience was great! the customers was excellent !

  • 5/5 Tamara W. 1 year ago on Google
    This is were my daughter goes for her miltk shakes so I go with her customer service was excellent they have a variety of coffee mix shakes that tastes real good., Don't take my word for it Only ,go try for yourself and see snd taste what I'm talkin about!

  • 3/5 Mishka M. 3 years ago on Google
    The wait time is average for a cafe. On a busy day despite Covid it can be a lengthy wait but it's worth it.

  • 5/5 Sharzz C. 10 months ago on Google
    Absolutely beautiful souls working at this location. Calm soothing environment. As for the items purchased, we'll Starbucks is Starbucks and they maintain that standard throughout

  • 5/5 Denise T. 3 years ago on Google
    Excellent staff Good sruff there

  • 4/5 Trevaughn G. 7 months ago on Google
    Great atmosphere! Employees are well trained and offer stellar service.

  • 1/5 Medona P. 8 months ago on Google
    The attitude of the staff was less than acceptable. They were rude. I am a visitor, and this was a bad experience for me and the kids. They touched the rim of the cups, and that too was nasty.

  • 4/5 Kyle H. 5 years ago on Google
    Pretty much the hub for getting the famous starbucks coffee. Expect a full house of Saturday where you can sip on a cup of coffee with your name on it, while you hammer away at your remote work assignments. Wifi, plugs, merchandise and what you've come to expect from the brand is all there.

  • 5/5 jilliann g. 3 years ago on Google
    The coffee and banana bread I enjoy

  • 1/5 HDB D. 5 months ago on Google
    Tell me why did I just send my driver to order a venti pumpkin spice frap but when he got here he came with a pink frap that tastes nothing like pumpkin , no cinnamon no nothing. the receipt reflected what I ordered, and so does the writing on the cup but the contents is not correct.

  • 5/5 Kimberly H. 3 years ago on Google
    Great customer service. Warm and welcoming.

  • 5/5 Christopher H. 4 years ago on Google
    Great Place We love it

  • 5/5 Mohammad Saif A. 3 years ago on Google
    Great ambiance, usual Starbucks fare Love the art on the wall though.. For a company where you generally expect the look to be globally consistent, seeing Jamaican icons highlighted is refreshing. Not sure if they offer blue mountain coffee as well (I think you probably just get their generic Arabica blend), but that would be the icing on the cake The staff, in my many experiences have always been friendly, polite and helpful

  • 4/5 Noel P. 3 years ago on Google
    Excellent place to have coffee or cofgee product

  • 4/5 Catherine B. 3 years ago on Google
    Very friendly staff and great tasting beverages.

  • 5/5 Coco Feli A. 3 years ago on Google
    Great service and mt frappuccino was to die for

  • 5/5 Kerry-Ann M. 3 years ago on Google
    Friendly Staff. Best Fudge Brownies ever.

  • 1/5 A S. 3 years ago on Google
    This place does NOT enforce social distancing...I'm most disgusted by a customer who blatantly disregarded the assigned marks. The management there needs to do something about this....there's no need to wonder the reason for COVID 19 increase when you have selfish customers like that existing!!!

  • 4/5 Rajeve B. 3 years ago on Google
    Environment is very calm and relaxing. Ideal for cozy work away from home.

  • 5/5 Mello 3 years ago on Google
    I've been here twice, and each time was a charm. The first time, I ordered a flat white. The second time that I went was on my birthday last year. I ordered a white chocolate frappuccino and a snowman Christmas sugar cookie. The drink wasn't too sweet. As for the sugar cookie, it tasted just like a sugar cookie, sweet, soft and buttery The atmosphere was great, it was spacious and clean, seating was available, it wasn't crowded. The staff members were very nice and patient while taking my order, as well as making and serving my drink. They even took the time out to wish me happy birthday. The price range is pretty affordable. Once the pandemic is over, I'll definitely be back.

  • 5/5 Zawadi R. 3 years ago on Google
    Great customer service!

  • 5/5 Javed R. 3 years ago on Google
    Quick service. Always friendly staff

  • 5/5 Rac T. 3 years ago on Google
    Love it

  • 5/5 Jean-Claude D. 3 years ago on Google
    Great food & great service

  • 3/5 Derrick B. 3 years ago on Google
    Ok

  • 5/5 Keisha K. 4 years ago on Google
    Nice variety of coffee & refresher beverages. Staff are friendly & helpful.

  • 4/5 Angeline J. 5 years ago on Google
    I visited this Starbucks location with great expectations and I have not been disappointed (with the food). I've visited many Starbucks locations across many cities in the US and have come to expect a certain level of service from the chain, including the quality of menu offerings, the correctness of orders and the correcting of orders (if not done properly), and friendly staff and atmosphere. All of these hallmarks of the Starbucks experience I have experienced in the Liguanea, Kingston location with the added joy of it being in Jamaica. I got to the location on the 23rd only to be disappointed by the early closure of the store. I, however, returned on the 25th to an open and very busy Starbucks. They say that you can know how good a business is by observing how well they do on a busy day. I placed my custom Starbucks order partially because I really wanted the drink and partially to test the ability of the staff both to take the correct order as well as to make the correct drink. There was one missing ingredient which was easily added when I asked. The other drink order was a standard order and was perfect. The staff was very pleasant and orders were completed quickly, especially considering that during the two hours I stayed, there was never a break in the flow of customers. My only complaint on day one was that I, and many others, could not connect to the WiFi. The size of the store and the number of available USB and electrical outlets as well as the placements (under the seat, under the long work table, and against the walls) can make this location a perfect spot to enjoy a drink and get some work done. Space is also the advantage Starbucks Liguanea has over some of our local coffee shops. I was also pleasantly surprised by the prices. I had expected that as an American company in Jamaica, the menu prices would have been higher, I'm not saying Starbucks is cheap but the prices are comparable to other similar coffee shops in Kingston. I was surprised that I haven't seen a security guard at the door and maybe that's trying to keep with the feel of Starbucks international/US but that does leave the store open to solicitations and potentially disturbing your customers. I experienced that twice in one day and it's possible that such an occurrence will stop without the need for a guard. The biggest problem is the WiFi. A Starbucks coffee shop is not a Starbucks coffee shop without WiFi. On my second visit, I was able to connect to the WiFi but many people were unable to, and despite being connected there were moments when the connectivity dropped usually when there were more customers. In my humble opinion, without proper WiFi, Starbucks will have a difficult time competing with our established coffee shops. I look forward to Starbucks launching the rewards card for Jamaica and (hopefully) the ability to use a Jamaican Starbucks card in other international locations and vice versa.

  • 5/5 Gacha L. 3 years ago on Google
    It was great,first time going last week the 26th of september 2020,you should go there

  • 5/5 Debbie S. 3 years ago on Google
    Great staff

  • 5/5 Sasha R. 3 years ago on Google
    I enjoy the vibe at Starbucks. VERY customer friendly and great servicem

  • 4/5 Shavarie R. 2 years ago on Google
    Nice vibe great coffee and due to covid lack of seats tho but can't be helped

  • 5/5 Horace C. 3 years ago on Google
    Excellent ambience.

  • 5/5 ERIS S. 3 years ago on Google
    My place to get a fix

  • 5/5 Faye M. 3 years ago on Google
    Fast an efficent

  • 5/5 Janice F. 2 years ago on Google
    Perfect. The cashier was lovely and explained the beverages to my kids. The scenery is a cozy casual vibe🤗

  • 5/5 Okeino S. 4 years ago on Google
    Amazing!! You should go there and experience the ambiance, they also have a wide range of coffee beverages the teast are wow wow!!

  • 5/5 Jody-Ann B. 2 years ago on Google
    Great, amazing customer service, knowledgeable batista, ask about the secret menu

  • 4/5 Chantelle-Marie J. 2 years ago on Google
    It's Barista Chante and the iced pumpkin spice flat white that keeps me coming back! You've got to try the ultra caramel frappuccino too! An afternoon delight! The service is good , atmosphere always clean and the staff is attentive and efficient (a girl ain't got time to waste! )

  • 5/5 Jonathan E. 4 years ago on Google
    I love this place. Great service

  • 5/5 Rolando H. 4 years ago on Google
    Always the best

  • 5/5 Rosheda B. 4 years ago on Google
    Loved it!

  • 5/5 Bretane E. 4 years ago on Google
    Best experince 🥰

  • 5/5 Shakera R. 10 months ago on Google • 1 review
    Shout out to Chante, Donnovan, Gary, Shammar and the entire crew at Starbucks Liguanea! Customer service is always 10/10, chef's kiss! I'm a regular and I always feel welcomed and part of the Starbucks fam. The recommendations are Always great, environs are clean and I'm always satisfied when I visit 😅.
    2 people found this review helpful 👍

  • 1/5 Deon B. 4 months ago on Google • 2 reviews
    Bought a vanilla bean frap, something I normally gets when I stopped at any location. I was very displeased after I tasted my drink as it was really watery and milky, mentioned my complain to the barista who offered to add more ice and blend but when she asked the supervisor she was told no because it's unsanitary. Spoke to the supervisor myself who then told me it doesn't matter how many milk was added but they cannot take back the drink nor remake me another one unless I pay for it. This right here is lack of accountability and I believe as a country we need to ensure that everyone is held accountable for there actions so that we all can live peacefully and happy. Poor customer service displayed


Call +1 876-877-9864 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

Trends



Last updated:

Similar Coffee shops nearby

Last updated:
()