I really want to give a 4.5. It is a nice peaceful little nook in the crazy center of Kingston (Half-Way-Tree). The owner is extremely friendly and remembers you even after one visit. (The truth is I made an unusual request and she accepted the challenge). The second time I went, she asked, 'What interesting thing you have in mind today?'.That's when it registered that she remembered me. 😊 I made another request and she was willing to build it for me. So customer service is excellent. Make sure you go during the off-hours, because it can get a bit slow then, and there will be more seats available, however, if you're not in a rush, pause and take a break there. A lot of creatives do. They also have interesting art work on their walls for sale. It is a go to spot for me when I'm in Kingston and near this location.

A very warm and friendly service. Management and staff are very professional. The ambiance is great. I enjoyed my Panini and my smoothie. My daughter the coffee drinker, had a vanilla chai latte, which she said was the best she ever had, and she’s tried other places. I will definitely come back on my next visit to the island.

Tried to have a quick meeting here... epic fail. The internet was very unstable and between the blenders and the music I couldn't hear myself think. The food however is good. Bought a Plantain Tart and a Cranberry muffin. They were good... would have preferred them warmed instead of cold put the showcase but they were tasty. Also a Lemon Cooler. The lemon was strong with this one but I liked it. Refreshing after the gym! All in all it's pretty OK.

I am NOT a fan of Starbucks, and I've always thought with our Blue and High Mountain Coffee brands we can have similar cafés on the island. I was glad to come across this little cafe with a variety of beverages and foods. The set-up could use some work, but I like the concept. The service is fine. The food was not bad. It will require another visit. The price is not cheap, for the price paid, the presentation could've been more impressive. Yes, I would go back to try a coffee or tea and another dish. Like I stated, I like the concept, and the location.

Visited my “Grounds for Enjoyment” recently and had a chicken lasagna which was looked good, smelled great, and was quite delicious. The salad was freshly made and was quite tasty. I highly recommend this item.

Atmosphere is always chill and relaxing, there’s Wi-Fi here so you can actually come and do work and the coffee is great!

Rituals coffee house is like a second home - except with excellent service and a much tastier menu. There isn’t a better place for hot chai lattés in the ISLAND. And that’s a quote 🤣. But truly - the food is great, the drinks are superb and the staff is friendly- 10/10

The ambiance was lovely not to mention the service. The food (I had a breakfast sandwich) was delicious and the coffee was spot on. The owner was very personable and interacted well with the crowd during busy time s

Prices are very reasonable. Small is filling like a 350-500ml. Prices from $300 up. Good customer service and recommendation. Fast preparation..coffee and sandwiches , bagels are delicious. Fruit Smoothies also good.

Stopped in at my official home away from home today. Had a grande coffee and panini. Food was done the way I enjoy it. Coffee was on point. The second most relaxing atmosphere apart from my bed. Friendly staff, exceptional food, amazing atmosphere. Sorry I can't share food pics; didn't remember to take pics until the food was done how good it was 😀

I've been coming here since I've been in primary school and it is my home away from home, it's comfortable, staff is friendly, and food is Amazing and it's somewhere where you just never want to leave me. This place is 10/10 would recommend

The Vanilla Latte suggested by Donna was on point, refreshing and delicious. And not too sweet too. A great coffee free alternative.

Coffee was outstanding and bakery options are second to none……way better than most franchise coffee shops. The atmosphere and customer service was out of this world, everyone of the employees were kind and friendly! I highly recommend visiting this gem of Kingston, Jamaica!

Rituals has always been my favourite place to have a cup of coffee and something to eat. It holds great memories as I usually meet up with my bestie when she lived here. Now, I go alone and sometimes give her a call to share the moment. The staff are ALWAYS pleasant and the offerings delicious! Nice chill spot in the midst of all the hustle and bustle!!

This place has personality! The atmosphere is great, and the menu has a lot of options. They open at 7:00 what is a plus. I really love this place. That's why I don't miss it when I come to Kingston. Customer service is great, they always greet you with a smile.

The spiced chai tea experience was outstanding! Lovely cafe, my new favorite.

First time going there but loved it and my drink and cookie. Great atmosphere with lovely and friendly customer service.

Great spot for breakfast or lunch. Serving a variety of hot or cold sandwiches and beverages. Many students also use it as a study space which is cool.

First time visiting there and I really enjoyed my experience. Atmosphere was great. Liked the Jazz music they played in the background and the decor. Staff was very nice and friendly. Was a bit overwelmed by the many options that they had but they helped me in choosing and they were splendid. Blenders were a bit noisey but I guess thats just a coffee shop thing lol :)

Love this place! I spend most of my mornings here as an entrepreneur. The staff is friendly and courteous the food is delicious and the coffee is heavenly. I love the way the owner integrates herself in the customer service aspect and takes the time to know her customers. It makes you feel appreciated.

This is a good place to have coffee and breakfast . The food is excellent , customer service is top notch and it’s really quiet and peaceful

Good food, great atmosphere, the customer was phenomenal and the general experience was warm and welcoming. The blender is a bit loud and interrupting but if you can tune it out it shouldn't be a problem.

It's an oasis in H-W-T. Cool, clean and A1 customer service

Excellent variety of hot and cold beverages paired with a tasty pastry selection. A relaxing and peaceful ambience where the customer's needs are prioritiesed.

As soon as you enter this quiet coffee shop nestled in the corner of the a busy shopping centre...calmness welcomes you inside. The service is excellent and friendly. The chai teas are soothing. The prices are a little high, but WiFi is included with your order. A great experience worth repeating!

Very cozy spot with great customer service. Prices could be a little more affordable but it's still worth it.

The only place I go to chill and vibe with good people, wonderful customer service And my favourite flavour chilla.

Had a Dulce de Leche Chiller (a frap basically) and my husband had regular coffee. We both enjoyed our beverages. My husband raved about his coffee , said it seemed to be real Blue Mountain coffee. They have a lot of food and beverage choices. Due to Covid seating capacity is limited. In recent years there has been an explosion in coffee shops and a growing coffee culture . While I do support larger chains it is always great to support small locally owned businesses especially in this time. If you're in Kingston give them a visit.

Place was clean and spacious, wide variety menu selection and service was friendly and prompt.

I love their vanilla, spiced or raspberry chai lattes. Also the food is great. I would recommend Rituals any day.

One of my favorite coffee shops in Kingston. My only issue is that they often run out of the best Frappuccino (blended cold coffee) flavors and then take forever to restock. For purists, the coffee is hot and strong so can't go wrong there. The salmon and chicken Alfredo pastas are pretty good. Sometimes the wait can be a while. The staff are very nice and will make you feel welcome. They usually keep work from local artists hanging on the walls, so make sure to take a look while you wait for your order!

The food is very average and the prices are very high. The only good thing is the coffee and the female employees chat the customers. I heard them chatting me. If you gonna chat people do so discreetly. Smh. Fake.

Staff nice! Coffee? Excellent! Always one of my favorites. Miss them in bougie Montego Bay.

Good but the smoothies are really sweet have to ask them to not use that much of whatever sweetener they use.

Decent spot for a first date guys. Between the menu, intimate seating and the ambiance all is left is for you not to talk your way out of it and let this venue do most of the work. For best results, go when it's in the late afternoon to evening hours and hopefully by then construction on the outside will clear up to introduce the more various lights and tones of the plaza.

The food and service here is exceptional. I've been coming here for years and I've never been disappointed. They made my birthday extra special! Love this place 😊🤍

The food is OK and the environment is nice. They need to work on keep orders correct.

Simple and consistent place with good prices

Sweet and friendly staff, this place is a cozy oasis in the middle of Halfway Tree

Great customer service. 👌 I went to shoot a commercial and they were very patient to let us do our process and enjoy some great food.

A great alternative to the Starbucks & the Cafe Blues of Jamaica. Friendly, down to earth staff, fast service and quality food with an assortment of drinks (hot & cold). Tried their bacon, turkey & cheese panini with a Café Mocha drink, and they were both good. Although it is in the middle of a plaza (that has some ungoing construction at the time of this review), it is very quiet inside. I was able to do some work without much distraction. I have to say, the cookies that they have are MASSIVE. About 2-3 times the size of a normal cookie, you could easily share one between people and taste good too. The rest of their pastries look appealing as well, will be trying a muffin on my next trip.

The person who took my order was friendly and my frap with delicious.

I'm not a fan of coffee, however after being invited by friends a coffee was chosen by the pros and it was delicious. Service superb! the pastries home made, that salivated my taste buds.