Y not Pita image

Y not Pita

Restaurant Health food restaurant

😠 Let me start by saying the food is not bad. But the customer service is TERRIBLE.The men who work here are very disgusting. Starting from the bleach out one who is the cashier with the 77 tattoo DOES NOT KNOW HOW TO TALK TO PEOPLE. They short slim one who makes the wraps literally threw it down a... People often mention service, wrap, wraps, good, great, Good, staff, order, delicious, fresh,


Address

Courtyard 71, 4A Lady Musgrave Rd, Kingston, Jamaica

Website

www.ynotpita.com

Contact

+1 876-927-7482

Price rating

$$ $$

Rating on Google Maps

4.30 (501 reviews)

Open on Google Maps

Working Hours

  • Monday: 8:30 am to 9 pm
  • Tuesday: 8:30 am to 9 pm
  • Wednesday: 8:30 am to 9 pm
  • Thursday: 8:30 am to 9 pm
  • Friday: 8:30 am to 9 pm
  • Saturday: 9 am to 9 pm
  • Sunday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: service (21) wrap (21) wraps (19) good (18) great (13) Good (12) staff (9) order (8) delicious (7) fresh (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 zack m. 1 year ago on Google • 67 reviews
    Let me start by saying the food is not bad. But the customer service is TERRIBLE.The men who work here are very disgusting. Starting from the bleach out one who is the cashier with the 77 tattoo DOES NOT KNOW HOW TO TALK TO PEOPLE. They short slim one who makes the wraps literally threw it down after making it and was very rude and aggressive in asking what I wanted. I come here a few time but will stop because the service here is so bad
    2 people found this review helpful 👍

  • 5/5 Shavon H. 2 years ago on Google
    Loved the wrap and service i am definitely going back .
    2 people found this review helpful 👍

  • 4/5 Khaleel H. 3 months ago on Google • 55 reviews New
    Food was solid. I ordered 30 mins ahead via WhatsApp and still had to wait when I got there. They had just opened, so I gave service a pass. Space is clean and open.
    1 person found this review helpful 👍

  • 5/5 Gopan G. 4 months ago on Google • 175 reviews
    A recommended place for wraps in Kingston, their options on the menu for wrap filling were amazing. The seating area is limited, but with the available space, it's neat. The pricing also felt to be quite budget friendly. Tried their Jerky and West Indian wraps with additional vegetables, dressing and spreads, which were quite delicious. Here's wishing Y not Pita the best in continuing to deliver amazing food experiences.

  • 4/5 D M. 1 year ago on Google
    It's a really good food place. Its just a little expensive for what it is. I understand that for what it is it is mostly unique in Kingston but in terms of what you get? Awesome food. Just be prepared for your wallet to cry.
    1 person found this review helpful 👍

  • 4/5 I H. 3 years ago on Google
    Good tasting, good service, all COVID protocols are being observed.
    1 person found this review helpful 👍

  • 3/5 DatswhatiDrew 3 months ago on Google • 104 reviews New
    Several years ago, I visited this place, and the overall atmosphere was positive. The food, at that time, was also delicious and fresh. However, I cannot comment on the current state of the food. On my recent evening visit, with my girlfriend, there was a lack of greeting. The employee appeared uninterested, and a fly was buzzing around the food items. Consequently, we chose not to patronize the establishment.

  • 5/5 Maurice M. 10 months ago on Google • 60 reviews
    Y Not indeed!!! This place makes the most delicious and healthy wraps you can find anywhere!! The staff is friendly and the meals are made quickly write in front of you!! this is my "go-to"; when I am hungry and need a really nice pick me up or a full lunch.

  • 3/5 Coach B. 6 months ago on Google • 52 reviews
    This was a classic example of how the employees can cause a business to lose customers. The food was very good and fairly priced for the area. But again, and I find that this happens very often in Jamaica, the staff were unfriendly, did not make me feel welcome, and made me think, it's gonna be a while before I personally go back. Honestly, if the service was half decent, I'd be here at least once or twice a week. But nah... y'all enjoy though

  • 5/5 Shedina P. 3 months ago on Google • 27 reviews New
    Awesome wraps, good service and relaxing atmosphere.

  • 5/5 Marcia A. 2 months ago on Google • 27 reviews New
    Y not Pita is a great eatery. First time there and knew definitely I will return. Place was clean. Had enough space for eating inside and out. Is glass enclosed so place felt open and gave you contact with outside while inside. What I really loved was that I saw my wrap made and was involved in what was put in it. Got the jerk chicken wrap and it was wonderful. Items were fresh: looked and tasted fresh... Had a wide number of dressings to choose from. The menu had items that were healthy and had combo deals. For me the pricing was fine because my body deserves right stuff. Customer service was good. Looking forward to my next visit and if it continues to be good it twill be a place I visit often.

  • 3/5 Dianne C. 5 months ago on Google • 11 reviews
    Good, filling wraps. The staff could be more welcoming and helpful.

  • 2/5 Shanice B. 2 years ago on Google
    Aesthically pleasing especially the dining area. However, I ordered a lobster wrap and it salt bad bad...

  • 5/5 Shanice R. 2 years ago on Google
    I love their chicken wrap and salads. Great food and customer service.

  • 2/5 Jodiann R. 1 year ago on Google
    They say you can call ahead or order via whatsapp & then tell you 15 mins. You get there after 25 mins- the food isn't ready, they can't tell you how much longer the wait will be & that you are in the queue. I don't think they understand the concept of "ordering ahead". Waste of time.

  • 4/5 D R. 2 years ago on Google
    Good food. A large choice of ingredients to add make wraps and salads. No gluten free wraps though.The location on Lady Musgrave has a nice outdoor setting. Venue shared by other restaurants so a variety of food can be bought and ate in the same outdoor dining area. Good parking. They can be abit slow as food is made to order, you can call in your order.

  • 4/5 Susan W. 4 years ago on Google
    Always a treat. Service and food was excellent.

  • 4/5 Tami P. 2 years ago on Google
    They have very delicious and diverse options that provide a healthier alternative to typical fast food.

  • 4/5 Tanya T. 2 years ago on Google
    Food was good service was ok with a little fine tune it has the potential to be great

  • 5/5 DEBOSTAR C. 2 years ago on Google
    I love the atmosphere and the ambience. It's great and relaxing!

  • 5/5 Slick N. 2 years ago on Google
    I just love there wraps, it just keeps me coming back.

  • 4/5 iamdutchy 2 years ago on Google
    The best wraps I've tasted!

  • 5/5 Rohan C. 4 years ago on Google
    My fave wraps in kingston

  • 3/5 David 4 years ago on Google
    Staff nowhere near sufficient for lunch hour. Food is tasty

  • 4/5 Cristal B. 2 years ago on Google
    Y not Pita offers healthy food choices and a variety of meats to go with your wraps or pizza. I am a big fan of their menu and I especially love their soup. Try the curry chicken wrap, you wont regret it! The staff is friendly and efficient and they do a great job at keeping their environs clean. I 100% recommend this restaurant to anyone who is tired of eating rice, seeking a healthier option and a quick but filling meal.

  • 5/5 Randolph C. 2 years ago on Google
    The Jerk chicken wrap 8s the bomb! Taste real good... lettuce, tomatoes, pickles, garlic mayo, barbecue sauce, ranch n honey mustard.

  • 5/5 Sidoney R. 1 year ago on Google
    I enjoy their wraps! Especially the curry chicken wrap.

  • 5/5 Drew W. 1 year ago on Google
    Lovely pita wraps. Make sure to ask for fattoush dressing!

  • 3/5 Zachary R. 1 year ago on Google
    Food tastes good but is incredibly overpriced. No idea how a single wrap can cost that much. Absolutely need to work on presentation. I mean if Im paying almost 2k for a single wrap I think I can get a damn plate and so on. Pita chips or a side and a drink should definetely be part of the package for that price.

  • 5/5 Tammi-Anne R. 1 year ago on Google
    If you are looking for a fresh, delicious and filling meal, this is the place to go. Customer service is good and meals are always hot.

  • 3/5 tiffany a. 1 year ago on Google
    It's ok. Was my first ordering a wrap where you can choose what's to go in vs a standard choice on a menu. I love that I have options, so that was great. The service was substandard, working in the hospitality industry makes you notice even the tiniest thing, so three stars is sufficient. Had a bit of a challenge finding the place as I was looking for a sign...I literally just guessed the location by turning into a parking that had CPJ sign all over a building. I like the ambiance, though

  • 3/5 Kathy-Ann Pate R. 1 year ago on Google
    The food is still good, but the staff are not as careful as they used to be. The person at the register handled money and food without washing or sanitizing in between. Some of the persons handling food wore gloves, but would handle unclean items and then handle and package food! The wait time is also longer than before despite there being more staff. Some items are also less available. They don't always check that they have enough of an item before taking an order, so you may get halfway through the process and hear they don't have what you paid for. I really hope they get back to their previous quality.

  • 1/5 A M. 1 year ago on Google
    Do not use their whatsapp! I am mute and I cannot speak so I order through their whatsapp. Their workers will ignore you on there.

  • 4/5 Christina T. 1 year ago on Google
    Do not come here if you're dying of hunger or are in a rush as there's an insanely long wait.... I've never experienced being in and out in 10 mins, its more like 30-45. Tip - If you know what you want, call ahead and place your order in advance.

  • 3/5 Mellionie N. 4 months ago on Google • 8 reviews
    Ate here once last year. I ordered a pizza and ackee wrap. The food was affordable, but could’ve been made a bit better. Instead of using a pita wrap, why make pizza dough. As for the ackee wrap, there were way too many vegetables and very little ackee, literally 1 tablespoon of ackee was in the wrap.

  • 4/5 Shelly Ann D. 10 months ago on Google
    The wraps are always great My ackee wrap today was a treat!

  • 5/5 Nicola B. 8 months ago on Google
    Good value for your money. I had the beef fajita wrap. There were 2 of us.

  • 4/5 Claudia M B. 4 years ago on Google
    The food is great. Its crowded in the lunch hour so they wait can be long. It's a bit on the pricey side for me but the food is so good. The food is also made fresh. Customer service is okay. They are not rude.

  • 5/5 Pauline E. 3 years ago on Google
    Y not

  • 4/5 H. L. 3 years ago on Google
    Kudos to the customer service at Y.not.Pita. i had called thinking you open at 8am. But no one answered. To my surprise someone called me back. Explained pleasantly they open at 9 and that the wraps werent ready. I said ok will call back. Then got another calling telling me some wraps ready. Im impressed. Well pleased. I ordered the shrimp wrap (white)

  • 5/5 Paul S. 3 years ago on Google
    Great selection excellent service in a very nice cafe atmosphere.

  • 5/5 Tabetha P. 3 years ago on Google
    Love this place!

  • 4/5 Antonette L. 3 years ago on Google
    It was really good and I was able to add all I wanted to my salad. It taste great!

  • 5/5 P P. 3 years ago on Google
    Lunch menu is made fresh right before your eyes. Staff is very helpful and nice. Lunch was priced reasonable and portion was plentiful...will visit again!

  • 4/5 Fabian L. 3 years ago on Google
    Great food. Good service. I will be back

  • 4/5 Dwayne K. S. 3 years ago on Google
    The mexicana wrap I had was very tasty

  • 5/5 Nelson J. 3 years ago on Google
    Easily customized vegetarian and vegan options even though they have many meat options as well. Good locations.

  • 4/5 Dean S. 3 years ago on Google
    Its just a nice place I like going there staff very kind and professional.

  • 4/5 Kerrie R. 3 years ago on Google
    Good food great price and good service

  • 2/5 Charmaine M. 3 years ago on Google
    When you tell me you cannot make full house pizza at 6pm I am dissappointed.

  • 5/5 Kasime T. 3 years ago on Google
    Great great tasting pita wraps

  • 3/5 Michan O. 3 years ago on Google
    The food is good. But the guys preparing the food is not very clean. The same gloves they're using to touch the doors and everything else is being used to touch your food.

  • 4/5 shaun c. 3 years ago on Google
    Good experience always pack but orderly

  • 4/5 Lutfy A. 3 years ago on Google
    A regular lunch spot for me. Quick, well priced and delicious food. Great coffee too!

  • 5/5 Christabel M. 3 years ago on Google
    Lovely pitas...too many flies though

  • 4/5 Sara C. 3 years ago on Google
    Food very good but items were out of stock.

  • 5/5 Amy W. 3 years ago on Google
    Love....

  • 4/5 Karyl P. 4 years ago on Google
    The staff are friendly and courteous and the options are varied. Lots of veggiws ans sauces to choose from. I'm vegan so this is one of my favourite places to grab a bite while in the area. Ambience is quite pleasant too.

  • 3/5 Mesalina S. 4 years ago on Google
    A little bit of a wait but food is fresh and good!

  • 5/5 Sophie T. 4 years ago on Google
    Freshly cooked codfish with callaloo. Good service.bit more expensive but nice AC and atmosphere

  • 5/5 IAMREMNANTJA 4 years ago on Google
    Amazing food

  • 5/5 Scott S. 4 years ago on Google
    Fresh food

  • 5/5 Douglas W. 4 years ago on Google
    Food here is always good...always

  • 5/5 Zain H. 4 years ago on Google
    the wraps are deliciois

  • 4/5 lois c. 3 years ago on Google
    Service is great best hummus

  • 1/5 Cole 3 years ago on Google
    So someone bought me a wrap from this resturant, one in which I really enjoyed, so much so I went this morning to buy one. Upon entering the location one employee was on the phone, it sounded like he was taking an order however the call lasted for atlease 5 min because I went to make a call and came back inside and he was still on the phone. After a long 10 mins or so inside I was yet to be acknowledged by either employee. After the call was finished he then told me hold on and left the register and went to the back, i then left the resturant sadly.. 1. I was never acknowledged 2. I did not make an order 3. They we’re making side chatters with each other.

  • 5/5 Joni G. 3 years ago on Google
    Awesome healthy and filling food. Customer service is great as well!

  • 4/5 Roy R. 3 years ago on Google
    The food and service was excellent

  • 5/5 Clayon K. 3 years ago on Google
    Wraps are delicious

  • 4/5 Henyl W. 3 years ago on Google
    Wait felt a little long for the pizza - but it was worth it.

  • 4/5 remario w. 3 years ago on Google
    Good food

  • 5/5 Andrea R. 3 years ago on Google
    Good customer service

  • 5/5 Living Lean C. 3 years ago on Google
    Fresh food

  • 4/5 terence s. 3 years ago on Google
    Great experience great staff


Call +1 876-927-7482 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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