Burger King Cross Roads image

Burger King Cross Roads

Restaurant Fast food restaurant Breakfast restaurant

One of the Most Revieweds in Cross Roads


Address

16c Half Way Tree Road, Kingston 5, Jamaica

Website

www.bkjm.com

Contact

+1 876-929-7997

Price rating

$$ $$

Rating on Google Maps

3.80 (1.8K reviews)

Open on Google Maps

Working Hours

  • Monday: 7 am to 11 pm
  • Tuesday: 7 am to 11 pm
  • Wednesday: 7 am to 11 pm
  • Thursday: 7 am to 11 pm
  • Friday: 7 am to 12 am
  • Saturday: 8 am to 12 am
  • Sunday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: service (13) time (8) long (7) good (7) fast (6) quickly (6) dining (6) experience (6) Burger (6) King (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Sasha S. 2 years ago on Google
    Always pleasant stopping here for a burger. Its a really small store. The staff is friendly and i got through pretty fast. It was early in the morning when i visited so not a lot of crowd enjoyed the burger
    4 people found this review helpful 👍

  • 4/5 Leroy T. 9 months ago on Google • 304 reviews
    Great product quality service however ambiance needs improvement
    1 person found this review helpful 👍

  • 4/5 Aniesha V. 1 year ago on Google • 15 reviews
    This is my favorite fast food restaurant. So when I dont get great service i feel bad. There was no creamer for the coffee so I had to have it black 😥, my hashbrowns was served to me cold, the ham and cheese sandwich is salty and Its first time I'm trying ham and cheese i did not know it's a cold breakfast 😔😔. I was not satisfied this morning. Also everyone is actually going cashless so please have your card machine working all time. However, clean and spacious restaurant, friendly staffs and they trying to serve as quickly as they can. Ps: The AC too COLD in the lobby...the coffee get cold before I could finish drinking..🥶🥶🥶 The AC is still too cold..
    1 person found this review helpful 👍

  • 4/5 oneil c. 2 years ago on Google
    Good COVID protocols enforcement. Took 15 minutes to get through. Needs better parking area
    1 person found this review helpful 👍

  • 4/5 JESS of ALL T. 1 year ago on Google
    Dropped by here to get lunch. The space for dining on the inside is very small, however, there is an additional dining area on the outside if you prefer outdoor dining. The wait time was average (not too long). I had actually stopped at neighbouring food establishments but the lines were very long. At one place the line extended on the outside, so I decided to go here. I was able to get lunch, eat and drive back to destination with a few minutes to spare.
    1 person found this review helpful 👍

  • 4/5 Carl M. 8 months ago on Google • 126 reviews
    Small service area and very little space for indoor dining. If you want to grab food quickly and be on your way, then it's ok. Do not plan on dining there.

  • 5/5 Matthewjon Griffiths- S. 2 months ago on Google • 79 reviews New
    Very fast service. Overall good experience

  • 4/5 Careena P. 3 months ago on Google • 27 reviews New
    We got a parking space when we went there in the night. Burger King is normally full but the lines move quickly so it's not a big problem. If you park outside, it is important to check your vehicle often because people might interfere with it.

  • 3/5 Sean K. 5 months ago on Google • 25 reviews
    What you expect from Burger King. Food is normal, however, be aware that almost every month for large stretches of time each month their POS machines do not work so you will need cash. Always be prepared with cash or check with the guard before entering to make sure it works.

  • 5/5 Ollien G. 4 months ago on Google • 21 reviews
    The fastest Burger King, I have visited. Food is done correctly, and the staff are good. I haven't had a bad experience there yet.

  • 4/5 Jerwayne D. 2 months ago on Google • 8 reviews New
    You'll get through quickly except on a friday night but you'll get what you ordered

  • 4/5 Rochelle R. 4 months ago on Google • 5 reviews
    Alot better customer service experience than offered at the Boulevard Supercenter branch. Food was good and they could definitely use some more indoor seating options.

  • 1/5 Rasheed A. 7 months ago on Google
    Uno server dem a theif, give ppl weh dem buy even if dem neva check dem bag why uno feel like uno have right fi nuh gi ppl dem right order

  • 5/5 Tasha 1 year ago on Google
    My only disappointment was the wst time.....only one server upfront so it was very difficult for her to maneuver serving plus pouring drink too. Otherwise, the experience was excellent and the environment clean as always!

  • 2/5 André G. 10 months ago on Google
    Got there for morning breakfast, and the grill was not yet turned on.. the cashier was nonchalant about it and shrugged when asked how long the wait time was! Went down the road to HWT and successfully the veggie burger I was trying to get.

  • 3/5 Yemesha L. 1 year ago on Google
    Visited a few times but I think the customer service needs to work on a lot. This is a very sore point in Jamaica which can be better

  • 3/5 Xavier G. 10 months ago on Google
    Cross Road burger king not a long wait time at all. One cashier most times but the place not so big compare to kfc with a big space and still one cashier.

  • 4/5 Roger C. 11 months ago on Google
    Somehow, the regular BK menu , from this location, becomes the extraordinary! Done with love and care and everything is always freshly prepared ... TOTALLY DELICIOUS!

  • 1/5 Marica 1 year ago on Google
    I really want to ask this company, how many persons use mayonnaise in their meals? When they advertise the products seems so nice, so mouth watering however, bought a sandwich on Sunday bwoy oh boy! Burger King, it wasn't good at all! The chicken tasted burn with some junk lettuce plasa plasa in mayonnaise. It wasn't good at all. I was really hungry but I just couldn't finish it. It is not every body use mayonnaise!

  • 4/5 Kenya S. 6 months ago on Google • 3 reviews
    Service was great and speed didn't have to wait too long and food was great American chicken sandwich with grape soda👍

  • 5/5 Dwayne M. 7 months ago on Google
    They're burgers always taste fresh and soft than the others. Lóve it. Eat great.

  • 3/5 Vivienne J. 9 months ago on Google
    I ordered an original chicken sandwich combo with a cup of coffee, unfortunately when I got to my destination and proceeded to have my meal I realise ONLY WATER was served. This is the 3rd time this has happened to me and there is no way of going back to the location to rectify hence I stand to lose my money. Tried calling to lodge my complaint but the number 929-7997 is not working. TOTALLY UNACCEPTABLE BK

  • 4/5 Omario W. 9 months ago on Google
    There's normally a long line in the drive through, however, inside is normally vacant. Got served quickly and was on my way. Dining area and restroom available.

  • 5/5 Gary M. 5 months ago on Google
    The roof leaks terribly when it rains. Customers were getting wet inside this Burger King. There were pools of water on the floor in front of the cashier.

  • 4/5 Deandra K. 1 year ago on Google
    great food as usual, fast service, pleasant staff..needs a drive thr

  • 4/5 Trishauna B. 2 years ago on Google
    Decent spot with okay customer service. The food is usually fresh which I appreciate. All Covid 19 protocols are observed and maintained. Decent prices as well

  • 4/5 kimberlyn j. 2 years ago on Google
    Mi love my 🍔I just have one bad experience here..where I ordered a fried apple pie..they had just one leave and it was damaged..and they decided to fry it and give me. all the apple leaked out while frying leaving crust and it got badly burnt..and they still choose to sell it to me😤.. knowing how I am about food..I drove back there for a refund.😤no one apologized..

  • 1/5 CLAUDE CRUTCHLEY (Motivator C. 2 years ago on Google
    Workers not polite in drive through. Service is very poor. Need polite workers

  • 5/5 André M. 2 years ago on Google
    Hi, first off the service there is excellent, and I make every effort to go there when I can...now I need to find a gym

  • 4/5 Louis Nash B. 2 years ago on Google
    Great atmosphere, conducive to good customer service. Fast delivery of orders

  • 3/5 Damion C. 2 years ago on Google
    Service fast. Staff very friendly....

  • 3/5 Alan M. 2 years ago on Google
    Was so not going to stand in-line outside the store in the Sun and rain just to get "fast food". Had two Tastee patty instead.

  • 5/5 FIREKING WILDLIFE 6. 1 year ago on Google
    Food Is Amazing Every Time I Come Here 🎣🍔🍟🥤🔥

  • 4/5 The Service P. 1 year ago on Google
    The customer service was very good, as guest where updated on the status of there order when there is a delay.

  • 5/5 Martina s. 1 year ago on Google
    They accepted my Wells Fargo debit card I was grateful. The food was ontime even though the store was ram packed. And the order was correct 👌 that's a plus in my book

  • 3/5 MsExcessories G. 1 year ago on Google
    Asked for fresh fries (after the order was complete). While everyone was waiting, here comes a new trainee, with the fully loaded salt bottle. Then had the audacity to say it was written on the receipt! (It wasn't but everyone else was aware and was waiting). Other than that... it was ok. Nothing overly spectacular stood out.

  • 5/5 Simply K. 1 year ago on Google
    Fast service but the lunch rush always makes it a tight spot since it's centrally located

  • 5/5 Anthony M. 1 year ago on Google
    Much better experience. Was impressed by how quickly my order was ready .

  • 4/5 Lyn c. 1 year ago on Google
    Great location to grab a bit if you are lucky to get a park. It maybe better for walk-in customers. The quality of the food is standard at all locations

  • 4/5 Tashana M. 1 year ago on Google
    Nothing in particular to note about this store, you order, you're serve and then you leave. Eating space indoors limited ana outside is sometimes not clean

  • 3/5 Omar D. 1 year ago on Google
    Very basic dining amenities. Not enough indoor tables and chairs. Slow service.

  • 4/5 Tanika A. 2 years ago on Google
    Excellent always for years ... I really enjoyed my burger

  • 3/5 Shenelle E. 9 months ago on Google
    This is the only Burger King with a short line because it's very small... Didn't take long to cash, however, rather than communicate that what I ordered was being prepared or out, I had to stand and watch employees chit-chatting behind the counter... only to observe the fries station was empty... no one needs to wait on fries for over 15 minutes The guy serving the fries piled on serving the fries to others then barely put any in my serving... I was too tired to say anything


Call +1 876-929-7997 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Somewhat difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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