It was great,no complain besides long wait without an appointment.

The grounds are well kept and the decor is beautiful from the sculptures to the coy fish pool. The customer service is top notch and employees are well informed. The shops are interesting in there own ways. This is one experience of comfort worth having and it's tucked away nicely in Kingston.

I’ve visited this resort twice and each time was truly remarkable. They have a beautiful well kept resort with some wonderful & super friendly staff, not to mention the food. I would recommend anyone here. 😊

I have been calling for 4 days now and no answer.

My workplace staff party was held there on the lawns abs it was nice and cozy. The reason came down and within a few minutes they could find an indoor room for us to have the rest of the party. The environment was clean and very beautiful. They had plants and ponds which add a nice nature feeling to the place.

This is a great place. Atmosphere, staff and services put me in a great mood. There is tiny room for improvement but I had a great experience.

Stayed at Eden Gardens June 20-27, 2018. I loved the at home, relaxed feeling.The gardens are beautiful, but could be better maintained. The Mahogany room was the best,lots of windows,large spacious and the cleaning ladies(housekeeping) were pleasant and did a great job. Claudia and Veronica, 2 jewels at Eden gardens, were pleasant and gave great customers service during our breakfast. The hotel is nice,but a bit dated. I think the grounds should be better kept. Most of the staff were happily doing their jobs except some of the ground maintenance staff. One gentleman seem to be doing nothing all day,everyday I was there. Maybe he would clear some leaves off the steps lazily.Over all I enjoyed my stay, but recommend the the grounds staff take their jobs more seriously. Ground supervisor needs to ensure weeds are pulled. I will stay at Eden Gardens again.

A very relaxing and calming place. Breakfast is included and was great also there are some local pastries to try. The spa is amazing and you should really try the neck and back mesage. The rooms are spacious and well equipped with the necessities. Staff was very polite and helpful.

We enjoyed our 2 weeks stay all staff's were great and very professional, the smoothies delicious miss you guys will visit again. 😊 Jamaica 🇯🇲 😍 👌🏾 😎

Day two of my manicure and the polish is almost completely gone already. The nail polish seems to be old or cheap and the colour options are minimal. The application was a bit off as well, as some of my nails seem to have a far thicker coat than the rest.

Lovely place, accommodating staff, beautiful grounds, and great service are some of the expectations at Eden Gardens Wellness Resort & Spa. Love it there

The experience was wonderful, the receptionist and the masseuse were very professional. The welcome received was awesome, I was informed about the procedures before choosing. After my service ended I was asked how well it went. The other staff members I encountered were very mannerable and offered assistance although I did not need it. I will be returning to that facility for another service soon.

Not the best.

I had a great time

Booked an appointment and left disappointed. Book an appointment for 11am. Received a call from Eden at 9 am confirming my appointment. Only reach there no one to assist me. Waited for 5mins then some came out said the receptionist is coming. Waited another 15 mins and someone else came said there is no masseuse there to attend to me and they weren't able to tell me how soon. I ended up leaving, no called to reschedule or even apologize. I have been to Totally Male Spa and another spa each time great service, appointment on time. There is a great saying. You should stick evil you know.

Service usually good. The last time I visited had to wait almost 30 mins for them to start attending to me.😕

Great location for special events.

The area is a quite and peaceful place in general. I would not recommend having a large event there on a Saturday as it tends to be chaotic when many events are scheduled. Directions to the various locations are lacking, someone can easily be lost traveling across buildings. Understaffed, especially when they are fully booked, attended a wedding there and ended up helping with the servings. Food was good though and the staff are easy to work with.

My sister and I visited the spa and we had the best experience. The masseuses, Arlene and Monique, did a fantastic job. The entire experience was calming. We were celebrating our birthdays and they really made us feel as such. They also served us complimentary champagne as we were getting a pedi. Amazing customer service, ambiance and the cost is very reasonable.

If you are looking for clean rooms, beautifully kept grounds and polite, dedicated staff, this is the place for you. Our 7 nights stay was incredible. Every worker, regardless of their position, was well trained. Excellent vacation spot. THANKS STAFF. Job well done

Food is good. Lovely place, great artwork very unique and interesting pieces and gives a really naturalistic feeling in the city. Customer service is great too. Had some issues with my meal and they handled it promptly and professionally. Definitely worth visiting.

Great place to hang out or meet.

While the physical layout doesn't flow that well, it is actually a good place to dine, convene meetings and enjoy the amenities in a healthy environment. The staff are pleasant and service comes with a smile. Need to visit the Juice Bar ... the offerings are exceptional. Nice, quaint little place.

It's very quiet and well kept.

Gorgeous rooftop party settings...

Great customer service, pleasant staff.

I had a wonderful stay here. The only drawback was the service. The front desk gave me my worse check in experience ever. The room we stayed in was very nice (Eden luxury suite). Nice spacious bathroom, separate living area, nice size bedroom. The grounds are very nice also.

Tore off my skin just to wax my eyebrows! But before we even got to my eyebrows she was unprofessional and very rough during my Brazilian wax, even stating that she knows she won’t see me come back again. Then to top it all off, the lack of customer service at the reception desk is unbelievable. I went there having purchased a coupon so it was as my first time going there...they didn’t even ask me how my session went. They just asked for the Gustazos coupon code and then told me “that’s it”. Expected much better from them and I would NEVER recommend them to anyone.

This is one of my favorite places to stay when I visit Jamaica. The chef and food are incredible! The rooms are also comfortable. It is an older resort, but a good value for the money.

Excellent and friendly service. Professional mani- and pedicures given in a "blink" of an eye. Very pleased

I love Eden Gardens!!!! Their staff are professionals, very accommodating, security is on point however the breakfast & meals are pricey in USD. The facilities & rooms are clean. Shout out to their housekeeping staff who do a wonderful job daily. I've stayed here twice already. I've have and will continue to recommend to my family, friends and co-workers. My husband & I will be back 💕

Stayed here for four nights with my husband. We found it to be a delightful little spot centrally located where you can unwind a bit. We were disappointed that we weren't always able to use the sauna as it didn't work. The fruits for breakfast was tasteless and once even seemed old. Workers were sometimes shouting on the corridors, this was definitely not good. Too many mosquitoes around the pool sitting area. However the staff were friendly and helpful. We might go back because it also seemed very clean, liked the ambience and I enjoyed seeing the plants.

Very nice ambiance, scenes are breath taking and it has a laid back environment. It is also a great spaces to host events (a bit on the mid-high end range). The customer service could be improved.

Staff is always welcoming and friendly. Fantastic service. Massages are wonderful

Great place to relax ask for Angella.

It seem so interesting to come at here to have wonderful time to spend on, enjoy the look at the place

The end of our couple's massage. So beautiful and relaxing!

Great location to work out. The cardio sessions on the roof are a welcome change to the confines of a more traditional gym environment

Equipment shut down while I was using the treadmill. The elliptical kept restarting. There were used drinking glasses and a plate or 2 stacked in the window sill of the weight room. Space was generally untidy. The mthly price however is the best around!

Went there to get waxed and it was a terrible experience. If I go into the details, it will be embarrassing. I can't say I'll ever go back, even with the low prices. You get what you pay for I guess. They only get 2 stars because the place looked nice.

Both the customer service and zen massage was A1. Had me feeling so relaxed I forgot my phone an jewelry lol

Loved it

Great place for a massage, manicure and pedicure.

My company treated us to a spa day for employees week and we had the option of choosing one spa service.I found it hard to choose between a massage and a pedicure but I finally decided on the pedi.The service was excellent !! I am very specific how I want my toes done and I got one FULL hour of being pampered.You hardly find people who take pride in what they do anymore and for this I want to say a big thank you to Adam & EVE spa and a bigger thank you to Trevor,the young man who provided me with such excellent service.He was very detailed .....Absolutely no complaints